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Citi Simplicity cc made a double deduction from my checking account on XX/XX/XXXX and XX/XX/XXXX of {$460.00} XXXX was due to company error of early payment nos eliminating payment on 'due date '. The overpayment was acknowledged on XX/XX/XXXX and a return of the XX/XX/XXXX deduction of {$460.00} was promised, via paper check, within XXXX business days. When no check was received, they were contacted. At that time th...
I made XXXX payments of {$1000.00} on XX/XX/XXXX and XX/XX/XXXX against my credit card balance. USAA is acknowledging they have my funds and are opting to not apply it against my available limit. I have requested a written hold notice and a XXXX verification call with my bank to verify that the payment has been drafted and will not be returned. They are refusing both options. The fact that they are admitting that the...
XXXX XXXX Wells Fargo Credit Card Division On Sunday ( XX/XX/year> ), at approximately XXXX XXXX XXXX XXXX XXXX, I called the Wells Fargo Credit Card customer service line. I followed the automated IVR instructions exactly and entered my Social Security number as requested for account verification. The IVR then stated that it would transfer me to a representative. Instead of connecting me to an agent, the system abru...
To Whom It May Concern, I am filing this complaint against Citibank due to an ongoing, unresolved lockout from my online accounts, which has prevented me from managing my funds and paying my bills, including my Citibank credit cards. For the past 30 days, I have been entirely unable to access any of my Citibank accounts online. I have made multiple attempts to resolve this directly with Citibank, totaling over 2 hour...
I am filing this complaint regarding First Access XXXX handling of a payment and the customer service I received. Approximately three months ago, I made a payment by phone through the automated system. After completing the payment, I received a confirmation number, which indicated that the payment had been accepted. XXXX every month Ten days later, I was notified that the payment was rejected and I was charged a retu...
I am filing this complaint because First Technology Federal Credit Union has failed to fully resolve a payment processing error caused by XXXX of its tellers, despite my repeated attempts to have the matter corrected. On XX/XX/year>, I visited the First Tech branch on XXXX XXXX and made XXXX separate payments through the drive-thru to pay off both of my credit cardsmy secured credit card and my rewards credit card. M...
Date payment scheduled : XX/XX/XXXX ( Saturday ) Funds debited from my bank account : XX/XX/XXXX ( Monday ) Citi 's current position : Payment on hold, won't credit/apply until XX/XX/XXXX Issue : I connected my bank account via Plaid as required by Citi week XXXX XXXX, initiated the payment through their own system, funds were successfully withdrawn from my bank on XX/XX/XXXX. Citi now claims I need to " connect my b...
I am disputing a retail installment contract serviced/held by Monterey Financial Services , LLC , arising from a {$17000.00} enrollment with the seller XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) on XX/XX/XXXX. I financed {$10000.00} ( XXXX payments of {$210.00} ) and have paid {$8000.00} in total, including a {$6800.00} down payment. Remaining payoff is {$8900.00}. My contract contains the FTC Holder Rule notice : ANY HOLD...
I am submitting this complaint regarding the handling of my loan account by Toledo Finance XXXX. I believe the companys actions have been unfair and have caused me significant financial hardship and XXXX. On or around XXXX of XXXX, I obtained a loan with the understanding that the terms and repayment requirements would be clearly explained and fairly administered. Since then, I have experienced the following issues :...
I am filing this complaint against U.S. Bank for a severe, systemic violation of Regulation E ( Electronic Fund Transfer Act ) and deceptive consumer practices regarding unauthorized account access and data retention. Chronology of Events : 1. Revocation of Consent : In XX/XX/year>, I explicitly revoked my autopay authorization and completely removed my active XXXXXXXX XXXX checking account details from my online U.S...
Background and Missing Payment Details : Prior to a credit card portfolio transfer from XXXX to Citibank, I made a credit card payment via a physical check in the amount of {$8000.00}. This check was officially processed, endorsed, and cashed by the previous portfolio holder, XXXX, on XX/XX/XXXX. Because the check was successfully cashed, the funds were legally transferred from my bank account, completing my payment ...
On XX/XX/year>, I found out this credit card was reported more than 30 days late. Given all my cards with this bank should be on autopay, I was confused. When I logged into my accounts online, I found that autopay had been removed for all my old cards except for the new one I just received. I then realized this must have occurred because I closed a deposit account with this bank recently. They have a bug in their sys...
I received a Best Buy citi bank credit card for the amount of {$4000.00} limit. I used the card for {$2900.00} on XX/XX/year> and XX/XX/year>. Citi bank allowed the purchase and shipping to continue and arrive at my home. This proves Citi bank knew the charges were not fraud as they were delivered to my registered address. Citi Bank then marked my account for fraud and is refusing to give me details, unlock my accoun...
My HELOC loan provider paid {$3400.00} to my credit card company they cashed the check XX/XX/year> and have NOT credited the payment to my account
My payments to Fortiva have taken a turn for the Worse because they are Executing a Fraudulent Time Zone Trap by using XXXX Eastern Standard Time when I am in Pacific Standard Time Zone . Fortiva XXXX Parent Company XXXX uses XXXX Eastern Standard Time XXXX They keep me on the phone for unnecessarily long periods of time without accomplishing anything and Talk in Circles as if to intentionally trying to trap me for a...
I requested to get my final bill and close my account. I never wanted a Citibank card. XXXX transferred my card to them without my knowledge and now they are telling me I am past due but I have never received any information. When I tried to get access to my account they wanted me to tell them everything including my mother 's maiden name and a lot of personal information. I had already given my social secruity numbe...
This is an urgent follow up to open complaint XXXX I am filing this new complaint because the creditor Wells Fargo has actively penalized my credit profile while under active federal investigation. On XX/XX/XXXX Wells Fargo filed an interim response to the CFPB stating they needed more time to thoroughly investigate my dispute. However their own internal records show that on XX/XX/XXXX, the day before telling the CFP...
XXXX was paid torward personal loan of XXXX on XX/XX/XXXX. I reached out after the payment was made to make sure they applied the payment towards principal. DCU was contacted after the fact and I was told I did not do it the proper way. But they still ended up taking my automatic double installment at the end of XXXX even tho the due date was pushed because the of the XXXX was placed towards installments with interes...
Improper tactics. Approved for loan, then locked out of account. Now reporting loan was given and received, and payments due. Company contact information invalid.
Last payment was made in XXXX and it still reflects on my record. Dates also keep changing to keep the account open.
I applied for an auto loan with Wells Fargo and was asked to provide my bank account information for payment purposes. I provided my XXXX account information, as XXXX is my bank. A few days later, I received an email from Wells Fargo stating that I did not have an account with XXXX. When I called to inquire, a Wells Fargo representative told me that XXXX is not an authorized bank that customers can use for this purpo...
Complaint Narrative Subject : Delayed Payment Processing and Unwarranted Late Fees by Wells Fargo Bank , N.A . Incident Details : Payment Amount : {$3600.00} ( Paid in full ) Payment Initiation Date : XX/XX/year>2026 Financial Institution : XXXX Bank ( Paying Account ) Receiving Institution : Wells Fargo Bank , N.A . Wells Fargo Due Date : XX/XX/year>2026 Description of Issue : On XX/XX/year>2026, I initiated a final...
I have a credit builder loan with moneylion my payment was due on XX/XX/XXXX, and to be on time I made the payment a few days early on the XXXX for what was due on the XXXX. They tried to charge me again on the XXXX. I contacted them and they told me I can only make the payment due on the XXXX on the XXXX anything before the XXXX they see as an extra payment, when I told them no I was not making an extra payment that...
In XXXX I opened an account with Service Finance for a new AC for my house. Since that I have made multiple attempts to create an account. I have called and sent emails to this company. They keep telling me to try again tomorrow. Eventually I had to make a payment over the phone the day my payment was due because the website doesn't let me create an account.
On XX/XX/XXXX I sent an email to my quick wallet stating that I revoke any ach authorization from my bank account and to verify they received my email and that they stopped the authorization. Well they totally ignorey request and still took the {$88.00} from me account on XX/XX/XXXX. I try calling but they never answer. I went to my bank and they did a stop payment just have to wait to see if its stopped in time. The...
I am filing a formal complaint against Prosper XXXX XXXX for deceptive consumer account interfaces, inaccurate financial disclosures, and systemic accounting discrepancies on their online portal. As a consumer managing my debt obligations with a strict ledger, I rely on accurate real-time data. Currently, Prosper 's online user dashboard displays account metrics, payoff progress bars, and remaining balances that are ...
this XXXX address is on the wrong address. it is not mine, it is not accurate. delete it.
Paytommorrow over charges me, ignores do not calls, closes communication cases without solving issues and increased my terms without permission. My biweekly payment is XXXX, everytime I pay they charge me XXXX. I've contacted them on this twice no resolution. On Monday XX/XX/XXXX after 7 calls on Saturday I emailed them a written do not call until my 19 day grace period ends. They have called me about 14 times since ...
CRITICAL LIFE-SAFETY EMERGENCY / EXPEDITED EXECUTIVE OVERRIDE REQUIRED.I am a local first responder. Service Finance Company ( a subsidiary of Truist Bank ) has wrongfully denied my emergency HVAC loan application ( Application XXXX ) with my new dealer, XXXX, due to a severe internal database error. An older loan ( Account XXXX ) was officially canceled by the original vendor, XXXX XXXX, who subsequently removed all...
The lender 's online portal actively blocked me from making extra principal payments by keeping the 'additional payment ' tab broken. I was forced to issue a stop payment to protect my bank account after my balance incorrectly reset. Immediately after flagging my account for a missed payment, the lender miraculously enabled the additional payment tab. This indicates predatory system manipulation designed to prevent e...