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Public examples1200 records
1200visible records
Credit reporting or other personal consumer reports
Incorrect information on your report
I ACKNOWLEDGE THAT THIS ACCOUNT BELONGS TO ME AND THAT I HAVE MADE MY PAYMENTS ON TIME ; HOWEVER, THE LATE PAYMENT REMARKS BEING REPORTED ARE INACCURATE. I HAVE BEEN DISPUTING THIS FOR MONTHS, AND ITS CONTINUED REPORTING IS CAUSING ME SIGNIFICANT STRESS. I AM FORMALLY REQUESTING A THOROUGH REVIEW AND CORRECTION OF THESE ERRONEOUS LATE PAYMENT NOTATIONS. IF THESE REMARKS CAN NOT BE VERIFIED WITH ACCURATE AND COMPLETE ...
Checking or savings account
Managing an account
To whom it may concern, I am submitting this complaint because I believe Wells Fargo improperly denied my claim for an unauthorized ATM withdrawal despite the circumstances demonstrating that I was the victim of fraud. On XX/XX/year>, I was contacted by an individual impersonating a Wells Fargo representative. During this sophisticated scam, I was deceived into providing my debit card PIN. However, I NEVER provided m...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
I am filing a formal complaint against Google LLC regarding the deliberate withholding of my mandatory financial transaction records and itemized billing history. Over a period of time, tens of thousands of dollars in charges were processed through my account via Google Play. Following an account ban by a mobile game developer, the user facing purchase history was completely erased inside the app, leaving no visible ...
Credit card
Closing your account
I had paid off my account completely and Elan XXXX abruptly closed my account. The sent me a letter saying my account was in danger, or that it was being used for fraud. They would not elaborate or reinstate my account. This happened in XXXX. In XXXX, a random charge popped up and I was assessed fees and given a negative mark on my credit. I paid this and now I have another fee and more negative reports. I talked to ...
Prepaid card
Unexpected or other fees
" I filed a fraud dispute with Netspend 30 days ago for multiple unauthorized transactions Under Regulation E, Netspend was required to provide provisional credit within XXXX business days, which they failed to do. I have received no written extensions or denial notices. Furthermore, XXXX of the merchants has already partially refunded me, proving the transactions were fraudulent. Netspend is violating federal law by...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
I wanted to take out a XXXX $ loan but I never expected to be the interest rate of XXXX and payments of XXXX twice a month and XXXX payments in total I tried emailing the company but havent heard a response from them
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
I am submitting this complaint regarding Wells Fargo 's handling of my unauthorized electronic fund transfer claim. I have disputed these transactions twice, and both claims were denied despite my consistent statement that I did not authorize them. On XX/XX/year>, {$2400.00} was electronically transferred from my savings account into my checking account. That transfer was then followed by withdrawals from my checking...
Checking or savings account
Closing an account
I received a letter from Citibank advising me that they will be closing my account. The letter says they reviewed my banking records and made the decision. The letter is very general. Does not give a detailed explanation. I have not had any unusual transactions. I have called them several times and visited a local branch. Each call lasts on average XXXX minutes requiring me to authenticate myself over and over again....
Credit card
Problem when making payments
Citi Simplicity cc made a double deduction from my checking account on XX/XX/XXXX and XX/XX/XXXX of {$460.00} XXXX was due to company error of early payment nos eliminating payment on 'due date '. The overpayment was acknowledged on XX/XX/XXXX and a return of the XX/XX/XXXX deduction of {$460.00} was promised, via paper check, within XXXX business days. When no check was received, they were contacted. At that time th...
Credit card
Closing your account
I bought a XXXX XXXXXXXX XXXX XXXX and paid for it through XXXX in XX/XX/XXXX for {$2500.00}. they lowered my XXXX limit. On XX/XX/XXXX I purchased a XXXX XXXX XXXX {$2600.00}. On XX/XX/XXXX I purchased a XXXX XXXX XXXX {$3500.00}. Immediately after this, Im started getting letters from Wells Fargo saying that they were closing my account so I looked online my credit card that had over {$1300.00} of points and was co...
Checking or savings account
Managing an account
On XX/XX/XXXX, a little after XXXX, EST, on XXXX XXXX, I was targeted by a high-pressure utility scam where 4 men aggressively badgered, intimidated and threatened me with immediate termination of my cable and phone services. Am a XXXX XXXX XXXX woman, widow of XXXX years. Due to severe XXXX, do not go out much. Cable, phone are my only source of contact with others. Under extreme duress and the fraudulent pretense t...
Checking or savings account
Managing an account
I damaged my Wells Fargo debit card and ordered a new card. They stated they mailed it on XX/XX/XXXX and on XX/XX/XXXX I went to use my existing debit card and it was declined due to being expired. I called Wells Fargo and asked them what issue was and they told me I needed to use my new card. I informed him that I did not receive my new card yet. He said it was activated today and that was XX/XX/XXXX. I told them I ...
Vehicle loan or lease
Problems at the end of the loan or lease
My father passed away XX/XX/XXXX unexpectedly. He had a lease for a XXXX truck with US bank. I notified the bank of his passing once I obtained the death certificate. US Bank made notifying them difficult for me as their customer service did not seem to be in the United States and I was not able to speak to the deceased department directly. After a long and confusing process I was told that someone from the deceased ...
Credit card
Fees or interest
Synchrony Bank deliberately waited to post my payment on my XXXX XXXX XXXX credit card, until after the statement period, in order to charge me interest. I completely paid off my balance and they still charged me XXXX more month of interest as if I had not. I paid them on XX/XX/XXXX my full statement balance of {$720.00} and yet they did not process it until after the statement period resulting in my still owing them...
Prepaid card
Trouble using the card
I bought a prepaid NetSpend card at a gas station noted {$50.00} to this prepaid NetSpend card I then went online activated the prepaid NetSpend card that I paid for at the gas station not one that you have to wait 24 hours for the money to appear one then instantaneously has the funds loaded directly to the car now with this being said they would not let me access the card they would not let me use the card I still ...
Credit card
Fees or interest
I am submitting a complaint concerning the XXXX XXXX XXXXMilitary Star account ending XXXX. My XX/XX/year> statement charged {$100.00} in interest and identified an APR of 21.74 % on a balance subject to interest of {$5700.00}. The arithmetic appears consistent with a 21.74 % APR ; however, Military Star has not adequately explained why this high rate applies to my account or provided evidence that the rate was prope...
Checking or savings account
Managing an account
I sent a mobile deposit of my check they put a hold on it for two weeks same company that I have set up direct deposit with I have been with company almost 3 years never had issues with direct deposit anywhere else
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I am writing to formally complain about the denial of my recent personal loan application. My name is XXXX XXXX XXXX, and I submitted the application on or about the middle of XX/XX/year>. The denial stated that you could not verify my identity. This reason is vague and unsatisfactory. I provided all requested information and documentation during the application process. I question what specific identity you are trul...
Credit card
Trouble using your card
I am submitting a formal complaint against Citibank ( Citi ) regarding a systemic automated billing and account closure error on my Best Buy credit card account. I am requesting an immediate executive underwriting review to manually reinstate this account, which was closed due to an internal system glitch rather than a lack of payment or credit risk. The Timeline of Events : Initial Transaction : A scheduled payment ...
Mortgage
Struggling to pay mortgage
I am an unrepresented consumer filing a formal complaint against XXXX XXXX Mortgage ( XXXX ) and XXXX XXXX XXXX XXXX LoanCare , LLC for severe administrative errors, conflicting disclosures, deceptive verbal statements on recorded lines, and failure to provide material program disclosures during a servicing transfer. I am acting in good faith to restructure my mortgage via XXXX FHA loss mitigation to stay in my home,...
Credit card
Problem when making payments
I made XXXX payments of {$1000.00} on XX/XX/XXXX and XX/XX/XXXX against my credit card balance. USAA is acknowledging they have my funds and are opting to not apply it against my available limit. I have requested a written hold notice and a XXXX verification call with my bank to verify that the payment has been drafted and will not be returned. They are refusing both options. The fact that they are admitting that the...
Vehicle loan or lease
Repossession
I was scammed for the XXXX XXXX XXXX XXXX XXXX, dealership closed. All in 6 months from the original signing. They repossessed after 1 year later I couldn't keep up with payments with broken car. They repossessed and auctioned the car. They report i still owe them the full amount
Checking or savings account
Problem with a lender or other company charging your account
We are trying to get the following issue resolved with M & T Bank. We have discussed this over the phone, But they say this has to be re-reviewed and could take up to 60 days. This was originally resolved, but then the money was taken out of our checking account by the bank after their review, Will be sending them this letter tomorrow after we file a Police Report : Dear Office of the President, This letter serves as...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
On XX/XX/XXXX a fraud prevention was placed on my account because my Bank of America Small business was compromised. Two wire frauds were made not by me. A recipient named XXXX XXXX and another from my business account to XXXX for the same amount XXXX. Bank of America ruled that I was the person who completed the wire fraud until I completed a CFPB report. They later did a deeper investigation and indeed found out I ...
Debt collection
Threatened to contact someone or share information improperly
I asked the debt company to stop calling my work place being that calls of such are not prohibited. However XXXX XXXX from the company continue to call and be disrespectful to the receptionist and HR department.
Checking or savings account
Closing an account
In regards to this account that I barely paid for I'm actually just contacting you guys because I got charged and I want to cancel my subscription I can't log into your guys 's website because it's absolutely impossible and it's a joke yes say you're the highest security and yeah I get that cuz you don't want anybody to cancel any subscription I want to completely be done with you guys can you guys just contact me fo...
Checking or savings account
Managing an account
For more than one year, I have been making continuous and good-faith efforts to obtain a historical account verification from Citibank confirming that my late father maintained a checking account with Citibank N.A . My father passed away in 2008, and the funds remaining in his account were subsequently reported and remitted by Citibank to the Florida Department of Financial Services Division of Unclaimed Property as ...
Checking or savings account
Managing an account
I am submitting this complaint regarding Citibank 's handling of unauthorized transactions on my account and what I believe has been an unreasonably delayed, poorly managed, and inconsistent fraud investigation. On XX/XX/XXXX, while I was at work, three unauthorized transactions occurred on my Citibank account : An unauthorized debit transaction for {$9.00}. An unauthorized ATM withdrawal of {$300.00}. An unauthorize...
Money transfer, virtual currency, or money service
Fraud or scam
XX/XX/year> I randomly checked my US Bank business bank balance and recognized money was missing. I logged on to review the transactions and on XX/XX/year> a XXXX transaction was made for {$9900.00} to XXXX XXXX. I did not recognize the recipients, nor was I ever notified of the transaction or asked for verification of the transaction. I checked to see if my profile had been changed and a new telephone number was reg...
Checking or savings account
Opening an account
I am filing this complaint because ChexSystems and XXXX XXXX XXXX are reporting inaccurate and/or unverifiable information that has negatively impacted my ability to open bank accounts. I disputed the information and requested that they investigate and provide documentation verifying the accuracy of the reported information. To date, the information has either not been properly verified, remains inaccurate, or has no...
Checking or savings account
Managing an account
On Thursday XX/XX/XXXX I deposited a check from my retirement account using the ATM at the BMO branch. After 2 hours, I no longer had any access to my account. I called Friday morning the XXXX and was told my account was frozen and unable to use due to Fraud of depositing the check. BMO advised that account was frozen and could not access any payroll funds for XXXX days. I submitted proof of requesting the retirement...
Checking or savings account
Managing an account
I deposited a check for the amount {$18000.00} on XX/XX/XXXX via mobile deposit. {$10000.00} was made available immediately with {$8000.00} on hold. On XX/XX/XXXX my account was placed in restricted status. I called and was transferred to fraud department. I was informed due to the check amount and immediate withdraws of approximately {$5500.00} the account was flagged for fraud. I verified and confirmed all informat...
Checking or savings account
Managing an account
On XX/XX/year>, I used my Bank of America debiXXXX card to fund a {$4800.00} transaction through XXXX XXXX to a merchant operating the website XXXX for financial services.The merchant completely failed to deliver the contracted services, froze my account dashboard, and has blocked all withdrawal attempts. This is a clear case of " Services Not Received. " I immediately initiated a dispute with XXXX XXXX. XXXX XXXX fo...
Checking or savings account
Managing an account
I have been going back and forth with Wells Fargo for a month now about funds that were Fraudulently stolen from my account due to lack of account security ( due to no fault of my own ) from Wells Fargo. I have filed XXXX claims - the first one was filed incorrectly by Wells Fargo. The second claim was denied. ALL of the money in my bank account was stolen - I was left having to get XXXX additional part-time jobs in ...
Checking or savings account
Closing an account
Consumer Financial Protection Bureau ( CFPB ) Complaint Subject : Complaint Regarding Citi 's Continued Withholding of {$9500.00} Following Account Closure I am submitting this complaint regarding Citi 's continued withholding of {$9500.00} from my closed checking account ( XXXX ). While I understand that banks may close accounts for fraud prevention or risk management purposes, I believe Citi has failed to provide a...
Credit card
Closing your account
I am submitting this complaint regarding Citibank 's handling of my Macy 's credit card account and the resulting credit reporting. I maintained this account for approximately nine years with an excellent payment history. During that time, I consistently paid my account as agreed and had no history of chronic delinquencies. In XX/XX/year>, a payment was returned due to what I believe was a minor payment processing is...
Checking or savings account
Managing an account
Date : XX/XX/year> I attempted to make a cash deposit of {$1900.00} into my BMO checking account at the ATM listed above. The ATM experienced a mechanical malfunction, credited my account incorrectly, and generated a receipt falsely claiming I only deposited {$40.00}. The remaining {$1900.00} of my cash deposit was retained by the machine but not credited to my account. This error is entirely due to a BMO equipment m...
Mortgage
Trouble during payment process
Deliberate Servicing Misconduct Prior closed complaint : # XXXX ( closed with explanation XX/XX/XXXX ) This is a NEW complaint. It cites new and continuing misconduct, including conduct that occurred after the prior complaint closed, and it renews the requests Onity failed to answer. The core problem Onity is deliberately refusing to honor a term of my VA approved VASP loan modification. This is not a mistake or a pr...
Mortgage
Trouble during payment process
Complaint against : Truist Bank ( formerly SunTrust Bank ), Mortgage Servicing Subject : Refusal to correct inaccurate late payment reporting stemming from Truist 's failure to properly reinstate automatic payments following forbearance I am writing regarding mortgage account ending in XXXX, originated with SunTrust Bank ( now serviced by Truist Bank ) on XX/XX/XXXX. This account had an unbroken record of on-time pay...
Checking or savings account
Managing an account
Wells Fargo charged my checking account two separate {$30.00} stop payment fees after XX/XX/XXXX, XXXX to XX/XX/year>, stopping future payments was an entirely free service on my account tier. I used the Wells Fargo mobile app to request a stop on future automatic payments from a specific company, expecting the service to remain free. The app interface completely failed to display any fee disclosure, warning, or noti...
Mortgage
Trouble during payment process
Freedom Mortgage Attn : Request for Information / Customer Research Department XXXX XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX Re : Request for Information Under RESPA and Regulation X ( 12 C.F.R. 1024.36 ), Request for Debt Validation, Itemized Accounting, and Documentation of Authority to Enforce Loan Number : Property Address : XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX To Whom It May Concern : I am writing ...
Credit card
Other features, terms, or problems
Formal CFPB Dispute Narrative To : Wells Fargo Bank , N.A . XXXX XXXX XXXX XXXX XXXX RE : Willful FCRA Violation, Deceptive Trade Practices, and Failure to Verify Consumer Authorization XXXX. Statement of Facts & Material Omissions On XX/XX/year>, I submitted a digital request for a routine Credit Limit Increase ( CLI ) on my Wells Fargo credit card account ending in XXXX. The Wells Fargo app/user interface, applicat...
Checking or savings account
Managing an account
On XX/XX/XXXX and XX/XX/year>, Wells Fargo permitted unauthorized internal electronic fund transfers draining {$5800.00} out of my solo savings account ( held exclusively in my name ). Specifically, these unauthorized transactions consisted of a transfer on XX/XX/XXXX in the amount of {$3200.00}, and a second transfer on XX/XX/XXXX in the amount of {$2600.00}. These funds were pulled into an already compromised joint...
Checking or savings account
Opening an account
Someone opened a checking account with Wells Fargo, hacked my email and attached the Wells Fargo account to my XXXX account and took XXXX dollars. I went to Wells Fargo and explained and they said that not only could they not give me my money back, but they froze it and just kept the money.
Checking or savings account
Managing an account
On XX/XX/year>, I detected an unauthorized address change on joint checking account, corrected it, and immediately notified Wells Fargo that my co-owner, was a victim of active identity theft. I received a letter XX/XX/XXXX regardingunauthorized transfer of {$5000.00} cleared the account. I immediately went in person to the Wells Fargo branch located at the XXXX XXXX XXXX to engage their fraud department.At the branc...
Checking or savings account
Opening an account
In XX/XX/year>, amid active identity theft breaches on our profiles, I successfully opened a secure checking account held exclusively in my solo name to protect my funds. However, days laterwhile fraud was actively continuingWells Fargo opened a completely separate, brand-new joint account ( Everyday Checking ) my mothers name who is the was the co-owner of a joint and savings acct with me. without my or my mothers p...
Checking or savings account
Managing an account
This complaint concerns a massive, unauthorized transaction permitted by Wells Fargo out of joint acct that I actually did not authorize to be open ( i filed a seperate complaint about that ) the joint account that the bank opened completely without my signature or consent. On XX/XX/year>, Wells Fargo permitted an unauthorized online transfer out of this account in the staggering amount of $ XXXXAt the exact time of ...
Debt collection
Written notification about debt
I talking to a customer representative in their own chat service on their website. sent a formal request for WRITTEN debt validation on the XXXX of XX/XX/year> as per 15 USC 1692 G listing. 1. I want a detailed list of all payments made to the account by me. 2. I want proof of a signature made by me on the original contract guaranteeing I would pay the creditor. 3. If there have been any insurance claims found on all...
Vehicle loan or lease
Repossession
I do have a case with this situation. After reviewing my contract with ALLY Bank, I found another discrepancy. The contract submitted to the CFPB is FRAUD. THEY added a page and language that WAS NOT on the original contract. Their contract is 6 of 6 pages ; the original contract I have on hand is 5 of 5. They added a page and additional language and have no signature on my page. Please advise I would like a hearing ...
Credit card
Closing your account
I went through XXXX, in order to finance a Camera system for my home. However, I decided that I did not want the camera system anymore, and I contacted the company in order to cancel when I talk to the company XXXX, they told me that I would be able to cancel and that it would be OK. However, after thinking that I canceled months later, I was contacted by XXXX, accompany, saying that I owe them for a loan used to fin...
Mortgage
Struggling to pay mortgage
My FHA mortgage ( originally with XXXX XXXX, opened XX/XX/XXXX ) was transferred to Freedom Mortgage Corporation effective XX/XX/XXXX. Shortly after the transfer, I fell behind and applied for loss mitigation assistance. Freedom Mortgage rejected my first application as incomplete on XX/XX/XXXX ( missing pay stubs ), then accepted a renewed application as facially complete on XX/XX/XXXX, and approved me for an Inform...
Vehicle loan or lease
Repossession
In XX/XX/XXXX, I received a notified from the credit bureau that my payments were reported late from Credit acceptance. I then call them to see why wasnt I notified, when I typically receive message monthly in regards to payment reminders and never received XXXX since XX/XX/XXXX. After XX/XX/XXXX I never received any messages or alerts. I then asked the representative to verify contact information and the contact inf...
Debt collection
Written notification about debt
I have called the company and attempted to obtain information pertaining to the original date of service, the location of the service, who the service was provided for, anything. They were unable to provide anything at that time. I disputed this on my credit report as well. The company has been unable or unwilling to provide anything verifying the original debt before it was purchased by their company. Additionally, ...
Checking or savings account
Opening an account
I recently obtained my ChexSystems consumer report and discovered inaccurate and damaging information that is preventing me from opening new bank accounts and establishing new banking relationships. My report contains inquiries that I dispute because I did not authorize them, and I have not been provided with proof of a permissible purpose for those inquiries. I also dispute the reporting by XXXX XXXX XXXX XXXX becau...
Checking or savings account
Opening an account
STATEMENT OF GROSS REGULATORY COMPLIANCE FAILURE : This complaint concerns a severe regulatory violation regarding a fraudulent account that Wells Fargo allowed identity thieves to open using my mother name : XXXX ) stolen information. Wells Fargo has formally investigated this specific account and issued an official letter directly to my mother explicitly stating : " We recognize that you did not open this account f...
Credit card
Problem when making payments
XXXX XXXX Wells Fargo Credit Card Division On Sunday ( XX/XX/year> ), at approximately XXXX XXXX XXXX XXXX XXXX, I called the Wells Fargo Credit Card customer service line. I followed the automated IVR instructions exactly and entered my Social Security number as requested for account verification. The IVR then stated that it would transfer me to a representative. Instead of connecting me to an agent, the system abru...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
Context : I am a XXXX XXXX XXXX XXXX I am disputing a personal installment loan issued by DR Bank ( Administered by XXXX ) due to a major Truth in Lending Act ( TILA ) disclosure violation, deceptive merchant practices, and an immediate request for cancellation that was denied. Timeline of Events : XX/XX/year> : I got in a XXXX call with XXXX XXXX representative for XXXX XXXX XXXX XXXX XXXX XXXX ) to find out more ab...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I took out this loan out of desperation, they charge ridiculous XXXX digit XXXX. They are also not licensed in my state ( Illinois ) and offer interest rates well above the usury laws. This lender uses a " rent-a-tribe '' scheme and should be shut down and barred from lending.
Credit card
Fees or interest
I am filing this complaint regarding my XXXX XXXX Barclays credit card account ending in XXXX. In XX/XX/year>, I opened this credit card at a XXXX XXXX retail store after the sales associate encouraged me to apply to receive the promotional discount. During the application process, I was never informed that my account would be enrolled in paperless billing, nor did I knowingly authorize paperless statements. After th...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I applied for an FHA loan through DHI Mortgage for a D.R. Horton property. Instead of issuing a written approval or denial, DHI Mortgage told me I could only qualify if I sold my current FHAfinanced condo. This condition is unrelated to my loan application and was not part of the purchase agreement. DHI Mortgage then attempted to steer me into a higherrate conventional loan rather than providing a written decision on...
Credit card
Getting a credit card
I am a victim of severe identity theft and an involuntary account takeover. In XX/XX/XXXX, my physical passport, ID-related documents, and unlocked smartphone were stolen in the XXXX. The fraudsters used my stolen device to gain unauthorized access to my banking apps, fully taking over my existing profiles and changing my mailing address to an unfamiliar address at XXXX XXXX XXXX XXXX Unit XXXX, XXXX XXXX, NV XXXX to...
Credit card
Closing your account
Citi closed my account on XX/XX/XXXX, and, after I requested the reason for the closure, informed me that its decision was based solely on my former status as an authorized signer on an XXXX XXXX XXXX account. I explained that my employment with XXXX XXXX ended in XX/XX/XXXX, that I never held any ownership or beneficial interest in the company, that I have an impeccable credit and banking history, and that Citi iden...
Checking or savings account
Closing an account
on XX/XX/XXXX one of my clients have given me a check check bounce then my account has been frozen up to today XX/XX/XXXX, the funds from the check provided for one of my clients has been stuck in there along with all of my available funds from previous job jobs from clients, etc. for the past almost XXXX months I have been getting the same answers about still being account on hold frozen under investigation under th...
Credit card
Advertising and marketing, including promotional offers
I received a promotional purchase offer that I activated on XX/XX/year>. Under the terms of the promotion, I was required to spend at least {$600.00} on eligible purchases outside of Bloomingdale 's by XX/XX/year>, in order to receive a {$60.00} statement credit. I met the requirements of the promotion by spending approximately {$740.00} in eligible purchases before the XX/XX/year> deadline. According to the promotio...
Credit card
Getting a credit card
Subject : Unauthorized Fortiva Retail Credit Account, XXXX XXXX XXXX, and Failure to Conduct a Reasonable Investigation I am filing this complaint regarding a Fortiva retail credit account that I did not know existed until I received notice that it was reporting a late payment on my credit report. When I contacted Fortiva to determine why I was receiving a late payment notice for an account I did not recognize, I was...
Mortgage
Struggling to pay mortgage
My income reduction to {$1400.00} is temporary until XXXX, when my employment with the school district regroups with full hours and overtime. XXXXXXXX XXXX is refusing to offer me a short-term FHA Special Forbearance or adjust my timeline, and is instead threatening foreclosure within 30 days based on an unsigned XX/XX/XXXX plan. This violates HUD servicing guidelines for seasonal and school-system employees facing t...
Debt collection
Written notification about debt
This debt collector has done unjustifiable practices of the FDCPA which it prohibits. They furnished this account that we didn't agree upon and I didn't sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it. they didn't follow the proper 5-step validation procedure. According to the FDCPA, Im entitled to compensation for these violations and clearly, they violated my r...
Credit reporting or other personal consumer reports
Incorrect information on your report
My credit reports are inaccurate. These inaccuracies are causing creditors to deny me credit. You have the duty to report accurate information about consumers. Please investigate these accounts and inquires and update these accounts accordingly to avoid future litigation.
Credit reporting or other personal consumer reports
Incorrect information on your report
My credit reports are inaccurate. These inaccuracies are causing creditors to deny me credit. You have the duty to report accurate information about consumers. Please investigate these accounts and inquires and update these accounts accordingly to avoid future litigation.
Debt collection
Written notification about debt
This debt collector has done unjustifiable practices of the FDCPA which it prohibits. They furnished this account that we didn't agree upon and I didn't sign an agreement on. A legal contract is signed by XXXX parties and I did not participate in any of it. they didn't follow the proper XXXX validation procedure. According to the FDCPA, Im entitled to compensation for these violations and clearly, they violated my ri...
Checking or savings account
Opening an account
WELLSFARGO XXXX FRAUD DEPARTMENT WOULD NOT ANSER MY QUESTION ABOUT MY XXXX ONLINE CHECKING ACCOUNT.
Credit card
Improper use of your report
In accordance with the Fair Credit Reporting Act, this creditor has violated my rights. Under 15 USC 1681, section 602 states I have the right to privacy. 15 USC 1681 section 604a, section 2, it also states a consumer reporting agency can not furnish an account without my written instructions. Under 15 USC 1666b, a creditor may not treat a payment on a credit card account under an open end consumer credit plan as lat...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
I had a Wells Fargo account I did not know about, I've had loan companies run my credit who I never applied for a loan from.
Checking or savings account
Closing an account
I had two accounts with usaa and have been with them for 19 years.In account ending in XXXX i had some disputes going on as well as everyday transactions. I completed a purchase directly from XXXX for some merchandise and was later notified that my debit card was changed by the fraud department and was getting issued a new card. While i waited i went on the app to activate it. After a week went by and not getting it ...
Checking or savings account
Opening an account
To the Consumer Financial Protection Bureau, I am filing this complaint because I have been unable to resolve inaccurate information being reported about me through XXXX. This reporting has prevented me from opening a bank account and has caused significant financial hardship. I have disputed this information directly with XXXX and/or the reporting financial institution, but the inaccurate information remains on my c...
Credit card
Other features, terms, or problems
I have made every reasonable effort to resolve my delinquent Citibank credit card account ( ending in XXXX ) in good faith. On XX/XX/year>, Citibank emailed me a written settlement offer allowing me to satisfy the outstanding balance of {$11000.00} for a lump-sum payment of {$4500.00}. At that time, I was unable to accept the offer because my wife of over XXXX years, who is XXXX XXXX XXXX, had recently lost her job. ...
Credit reporting or other personal consumer reports
Incorrect information on your report
These inquiries are inaccurate and do not reflect my actual credit history. I kindly request that they be reviewed and removed, as they may impact my creditworthiness and financial opportunities.
Money transfer, virtual currency, or money service
Fraud or scam
I am Bank of America customer and the victim of a qualifying imposter scam in which the fraudster impersonated my son. On XX/XX/year>, I received text messages from an unknown number claiming to be my son, saying he had dropped his phone and was texting from a temporary phone. Believing I was communicating with my son, I was deceived into sending a {$2000.00} XXXX payment to a recipient names XXXX XXXX. I reported th...
Credit card
Getting a credit card
I was checking my credit report and noticed there was a truist credit card open in my name without my consent
Mortgage
Trouble during payment process
U.S. Bank is violating credit reporting requirements by intentionally reporting my account as late for XXXX, XXXX, and XXXX. Prior to XXXX, I was approved for and entered into an official post-forbearance Repayment Plan Agreement. I have fully complied with the terms and made every payment on time. Under credit reporting guidelines and federal rules, an account performing successfully under an approved post-forbearan...
Mortgage
Struggling to pay mortgage
Im literally trying to pay the payment on my modification on the date I said and they told me I had till the XXXX when she called I got paid just now and cant pay it is the XXXX!!!!! I am trying to pay the payment for my last trial payment I called no answer I told her I could pay it ubril the XXXX here we are again.
Checking or savings account
Closing an account
On XX/XX/year>, USAA froze my entire checking account after legitimate moving expenses were charged while relocating from XXXX to XXXX XXXX. I immediately confirmed that the transactions were authorized and have repeatedly spoken with the XXXX Department. I was initially told the investigation would take approximately seven days. It has now been nearly three weeks, and USAA can no longer provide any estimated complet...
Mortgage
Trouble during payment process
I advised ONITY Mortgage for a new escrow analysis due to a significant decrease in my homeowners insurance premium in XXXX. The previous escrow analysis had been done using a previous higher homeowners insurance premium. I was asked to provide my new premium declaration page, which I did via a representative on the phone. I have sent several messages to ONITY via my online customer portal and emails. I have been adv...
Credit card
Other features, terms, or problems
On XX/XX/2026 I made a successful balance transfer from my XXXX XXXX XXXX XXXX Credit Card XXXX XXXX XXXX XXXX XXXX ) to my XXXX XXXX Credit Card in the amount of {$8900.00}. Since I did not have problems with my first balance transfer, on XX/XX/2026 I attempted to make another balance transfer from my XXXX XXXX XXXX XXXX Credit Card to my XXXX XXXX XXXX XXXX Credit Card in the amount of {$9300.00}. IT IS IMPORTANT T...
Mortgage
Trouble during payment process
I previously filed CFPB Complaint No. XXXX regarding Regions Banks handling of my mortgage escrow account and property tax payments. Regions responded, and the complaint was closed without what I believe to be a fair resolution. Since that complaint was closed, Regions has provided additional information that raises new concerns. According to Regions, they issued payment for my XXXX city property taxes through my esc...
Mortgage
Struggling to pay mortgage
My VA loan was originally through Mortgage Solutions but then XX/XX/XXXX of XXXX it was sold to then PHH when they took over is when we started having really major issues with the account come the first of the year the company then changed his name yet again to Onity they're having issues with payments not being posted my credit reports being posted as being late when it wasn't or missed when it wasn't in may we rece...
Vehicle loan or lease
Struggling to pay your loan
Consumer Financial Protection Bureau Complaint I am requesting the CFPB investigate what I believe to be a predatory auto loan and unfair lending practices related to my vehicle financing. I believe I was placed into a loan that was designed to keep me in debt while financing a vehicle that was worth substantially less than what I was charged. The vehicle is a XXXX XXXX XXXX, financed through Credit Acceptance after ...
Checking or savings account
Problem with a lender or other company charging your account
This is a fresh complaint following up on a previously closed case. U.S. Bank wrongfully denied my prior claim because their automated systems investigated a completely wrong, unrelated check transaction.The bank reviewed a normal, valid payment made to the business that cleared correctly. That is NOT the check under dispute.The actual check under dispute is for {$370.00}, which cleared my account via XXXX XXXX XXXX ...
Checking or savings account
Opening an account
I am filing this complaint because Ally Bank refuses to allow me to open a checking or savings account despite the fact that I have previously maintained an auto loan relationship with Ally. I have attempted to establish a banking relationship so that I can continue doing business with the company, but my applications are repeatedly denied without a meaningful explanation. I believe I deserve a clear reason for the d...
Credit card
Fees or interest
I pay my credit card in full every month with the same bank account. This month, randomly, it says " There was a problem with your online payment. '' They did not accept my bank payment and now added a {$29.00} " returned check '' fee even though I didn't even pay with a check. I called my checking account bank and they said everything 's fine and to call Citi. I called Citi and they said there's nothing they can do....
Checking or savings account
Closing an account
I am a resident of XXXX XXXX XXXXXXXX. I opened my U.S. Bank Business Checking account entirely online. On XX/XX/year>, U.S. Bank notified me by letter that my Business Checking account would be closed within 15 days. On XX/XX/year>, the account was closed. At the time of closure, the account had a balance of {$20000.00}. Instead of refunding my remaining balance after closing the account, U.S. Bank transferred the f...
Vehicle loan or lease
Incorrect information on your report
I traded in my vehicle and the dealership ( XXXX XXXX XXXX ) completed a full payoff of my Hyundai account. However, due to a dealer buyout delay during the transition, Hyundai XXXX XXXX incorrectly reported a XXXX late payment on my credit report. I had no custody of the vehicle or control over when the dealership processed the payoff check. The account is now closed and fully satisfied on XX/XX/XXXX. Reporting this...
Credit card
Closing your account
Secured card. I spoke to several agents XXXX different times. The first time I called a new statement cycle had not started and they would be sending my deposit balance back as well as closing the account. The agent assured me they could not access the statement because it had not been generated yet and there would be no problem closing the account. After this did not occur and I received a new billing I called, when...
Credit card
Fees or interest
On XX/XX/XXXX, I saw that I had a charge of {$160.00} for " CitiBank Safeguard Protection plan ''. I never agreed to a protection plan or signed up for one. I did some reach and found that I was being charged for this plan for over 18 months ( that was as far as I could go back and check ). I never used this protection plan and never signed up for it. I contact CitiBank by text and they said that I need to call. I ca...
Credit card
Advertising and marketing, including promotional offers
I signed up for a Truist XXXX XXXX XXXX Credit Card with the sign up bonus advertised as XXXX points for XXXX in spend in 90 days. I hit the SUB within the 90 days, and have not received any information or notice that it has been awarded. I hit it over 5 weeks ago, and I let the statement post. It has not. I called and they kept telling me to wait and wait and can not provide any information over the phone on why it ...
Credit card
Other features, terms, or problems
I am writing about my Bank of America Premium Rewards credit card ending in XXXX. I enrolled in a Bank Amerideal/BofA Rewards offer for spend {$65.00} at XXXX XXXX XXXX XXXX get {$50.00} back in early XX/XX/year>, before I initiated an XXXX XXXX XXXX transaction. I completed the transaction with XXXX XXXX XXXX on their app or website on XX/XX/year>, and it posted to my account on XX/XX/year>. It posted as from the me...
Credit card
Fees or interest
XXXX XXXX Returned Payment Fee\n\nTo Whom It May Concern,\n\nI am submitting a formal dispute regarding a $41 returned payment fee that was charged to my Fidelity Rewards Visa Signature Card account issued by XXXX XXXX XXXX\n\nAccording to my account records:\n\nAutopayment Date: XXXX XXXXFee Assessed: XXXX XXXXBank Confirmation: My bank shows no returned payment, no failed transaction, and no notification of any ret...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
These actions constitute violations of the Fair Credit Reporting Act, including but not limited to 15 U.S.C. 1681c-2, 1681e ( b ), 1681i ( a ) ( 1 ), 1681i ( a ) ( 6 ), and any other applicable provisions governing the investigation of consumer disputes and identity theft. These violations have caused ongoing harm by allowing inaccurate and fraudulent information to remain on my consumer report, adversely affecting m...
Money transfer, virtual currency, or money service
Fraud or scam
On XX/XX/year>, I became the victim of a sophisticated impersonation scam. I called a phone number ( XXXX and XXXX ) that I believed belonged to XXXX customer support after I encountered an issue receiving a payment. The individual I spoke with falsely claimed to represent XXXX and instructed me to grant remote access to my mobile device so they could investigate the issue. Once they gained control of my device, they...
Credit card
Other features, terms, or problems
complaint # XXXX follow up. This is a follow up from the initial complaint with Bank of America 's refusal to provide documentation for the fraudulent {$4900.00} charged to my credit card by XXXX XXXX XXXX between the XXXX and XXXX of XX/XX/year>. Since then, BofA sent me XXXX letters stating that I did authorize those charges, and that they have receipts/contracts between me and the merchant validating those charges...
Vehicle loan or lease
Problems at the end of the loan or lease
I am writing to file a formal complaint against Stellantis Financial Services regarding their unfair, inflexible, and automated handling of an early lease termination caused by the tragic death of the joint co-lessee. My spouse, who was the co-lessee on this contract, tragically passed away on XX/XX/year>. Due to the severe emotional trauma following this sudden passing, I am XXXX and financially unable to continue d...
Checking or savings account
Closing an account
US bank closed my account due to unpaid fees of {$13.00} without asking me, emailing me, texting me, or calling me sending me a letter or allowing me to rectify the situation. I could have easily rectified banking fees! They contact me to sign me up for things that make them money Interestingly enough. Like signing me up for loans, credit cards.
Money transfer, virtual currency, or money service
Fraud or scam
Wells Fargo closed my zelle account due to some unknown person sending me funds.
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
My personal Google Pay account was hijacked by an unauthorized third party who made fraudulent purchases ( Transaction ID : XXXX ). My bank rightfully protected me by issuing a fraud chargeback. Google Payments is now holding my entire digital wallet hostage and has permanently suspended my profile, explicitly stating they are terminating my access because of these unauthorized charges. They are punishing the victim ...
Credit card
Other features, terms, or problems
related to two submitted complaints XXXX, XXXX I might have found the individual who fraudulently charged my credit card {$4900.00}. His name is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, and his company is XXXX XXXX XXXX registered in California under license # XXXX at the business address of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX as a XXXX XXXX XXXX XXXX XXXX XXXX. This is the same business a...
Credit card
Other features, terms, or problems
On XX/XX/year>, I deposited a {$6500.00} Balance transfer a check from Citi cards into my Citibank checking account. The first day the funds were not available in the checking account, which is completely understandable. The following day, XX/XX/year>. The funds were made fully available in my citi checking account and then I use them to pay Pay Bill bills. This morning I attempted to use my debit card at the gas sta...
Credit reporting or other personal consumer reports
Incorrect information on your report
I do not recognize the aforementioned accounts, collections, or hard inquiries as reported. The aforementioned accounts, collections, and hard inquiries appearing on my consumer credit report maintained by you were not opened, made, or initiated by me. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud.
Checking or savings account
Closing an account
I am providing an additional update to my complaint. XXXX XXXX has confirmed in writing that they can not provide any additional document because the check was valid, paid, properly endorsed, and final. They also provided CitiBank with a direct verification number specifically for banks to confirm the legitimacy of the check. Despite this, CitiBanks Fraud Prevention manager repeatedly told me to contact XXXX XXXX and...
Prepaid card
Problem getting a card or closing an account
Hi XXXX XXXX is my netspend XXXX has caused me not to work since XX/XX/year> they have been given me rhe runaround I updated my adress before they issue q refund my prepaid card because they closed my acct so I waited until XX/XX/XXXX called asked them where check was they then say oh we sent ut to XXXX XXXX now they wan na reissue a check but I can not work I driver XXXX XXXX and XXXX so I need to pay XXXXmy phone b...
Mortgage
Trouble during payment process
The mortgage company that services my loan changed their name and is now Onit.y and it changed my mortgage amount without a bill telling me the new amount because of changes in my escrow account. On XX/XX/year> I received a mortgage statement from Onit.y saying I owed {$6000.00} and that I hadn't paid my mortgage for XXXX and XXXX. This was not true and I had paid {$2900.00} on XXXX XXXX for XXXX and the same amount ...
Money transfer, virtual currency, or money service
Fraud or scam
I was scammed out of XXXX though a wire transfer. I require the following information. Who opened the account. Was the account opened in accordance with existing laws and regulations of the United States. Where did my XXXX transfer to when it left Wells Fargo. Who withdrew or transferred the money. It is my belief that Wells Fargo committed account fraud with the opening of this account due to their failure to provid...
Checking or savings account
Problem with a lender or other company charging your account
Ive had two fraudulent accounts opened with Wells Fargo under my name/SSN. One was a checking account and the other a credit card. Ive had both issues looked into, the credit card was supposedly closed, Im waiting for the bank to close. Im concerned that its been so easy for people to pose as me and open accounts with no ID or further steps to prevent this from happening with Wells Fargo. This is unacceptable.
Credit card
Closing your account
I opened a Wells Fargo Reflect card online because I wanted to transfer 2 of my other credit card balances to the new card to have a 0 % interest rate for 21 months. An account was approved by Wells Fargo, but they did not give me a credit limit high enough to transfer the balances from other cards. I telephoned Wells Fargo and the female agent whom I spoke to indicated she was checking on the credit limit, but a mom...
Credit card
Credit monitoring or identity theft protection services
Spoke to XXXX they said they'd investigate i let them know I never received nor apply for their card they where very rude snd said I needed to pay
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
Apparently, my XXXX was hacked and because my ATM/Debit card was attached to my XXXX account, someone was able to breach the security and transfer funds from my bank account to some ghost cashapp account. Wells Fargo stated that I authorized this transaction and that I had changed my limits on my XXXX and that I had logged into XXXX about XXXX times the day or XXXX leading up to the fraud. The money was transfered to...
Debt collection
Electronic communications
My last complaint ID was XXXX - XXXX on XX/XX/year> The debt collector in their response claimed they were attempting to contact someone else in their statement, now I've started receiving texts and calls once again from the same agency which violates my rights for 15 U.S.C. 6802. My info has clearly leaked without my permission and I am sick of getting the constant messages and calls.
Prepaid card
Trouble using the card
I received a {$100.00} prepaid XXXX card as a gift, but the card is declined whenever I attempt to use it. On XX/XX/2026, I called the customer service number listed on the back of the card. The representative asked me to provide information shown on the card, including the card number and barcode. I was then asked in which state the card had been purchased. Because the card was a gift, I do not know where it was pur...
Checking or savings account
Problem with a lender or other company charging your account
I found these items in my deceased wife effects. I have filed against XXXX banks that received funds from failed banks. These banks ( XXXX XXXX and Bank of America ) retained the banking responsibility from failed Banks : XXXX XXXX and XXXXXXXX XXXX Both XXXX XXXX and Bank of America will not honor their loses : XXXX XXXX and XXXXXXXX XXXX. Both banks did not provide the state with the funds, as required, and not not...
Credit card
Advertising and marketing, including promotional offers
b'This is regarding my Macys XXXX XXXX XXXX account number XXXX XXXX XXXXEarlier this year, I received a promotional email from my Macys XXXX card indicating that if I signed up for the offer and completed $XXXX or more of online purchases outside of Macys by XXXX I would receive a $XXXX statement credit. I signed up for the offer and received an email confirming so as well as the promotion details. Said email was re...
Checking or savings account
Closing an account
I am filing an urgent corporate fraud investigation regarding {$62000.00} in personal money orders and checks that were fraudulently processed under my Social Security Number and my historical residential location at XXXX XXXX XXXX.Corporate information confirms that {$62000.00} was stolen and cashed, yet the State Comptroller only holds a tiny unclaimed remittance check of {$140.00} from Wells Fargo. Because these f...
Credit card
Improper use of your report
Complaint Against Barclays Bank Delaware Use of Internal Records to Circumvent Federal Credit Reporting Time Limits * * I am filing this complaint regarding Barclays Bank Delaware 's denial of my application for a GM Rewards Credit Card. Barclays denied my application solely because, according to its adverse action letter, its own internal records indicate that I previously had a Barclays account that " experienced c...
Credit card
Trouble using your card
I have had a Home Depot credit card for a few years. Which I have maintained a good balance, keeping my balance low. Ive received several invites to increase my usage, but chose not to. Due to illness, I missed a payment, but paid within 5 days past the due date to then learn that my limit was decreased to {$200.00}. Ive never spent over {$350.00} on this card as I exercised financial responsibility. I was told all o...
Checking or savings account
Opening an account
I opened a business checking and CD account with Bank of America on XX/XX/XXXX. Bank of America closed XXXX of my checking accounts on XX/XX/XXXX with no legitimate reason after opening a CD account. Bank of America have decided to keep the CD account open and close both my business checking accounts that has no fraudulent activities. I have proof that the bank is using misleading and deceptive ways in enticing peopl...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
On XX/XX/26 I received a adverse letter in the mail stating I was denied a loan I applied for online. When I applied for this loan there was no amount asked in the application process and when asked about my household income I reported XXXX dollars. I never received a call leading up to the decision while it took XXXX days. I currently have a credit card and have has previous loans with this bank.
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I am filing this complaint against Uprova Credit , LLC regarding a loan I obtained while living in Indiana. According to my loan agreement, I borrowed {$1000.00}, but I was required to repay a total of {$4100.00}. The agreement states an APR of XXXX XXXX and a finance charge of {$3100.00}. I believe these terms are excessively high and predatory. I am concerned that this loan may not comply with consumer protection l...
Credit card
Credit monitoring or identity theft protection services
I had a Best Buy credit cards over XXXX years ago, also the card was in debt consolidation and taken care of. Im constantly getting call about this card saying that I owe a certain amount. When I ask the agents calling they are rude and wont give any information except it was a Best Buy card. Also on my credit reports I have no accounts in collections.
Mortgage
Struggling to pay mortgage
I am an FHA borrower who has been denied lossmitigation options twice by my servicer. The servicer is refusing to perform an FHA lossmitigation exception review even though my financial circumstances have materially changed since my prior TPP failures. The servicer repeatedly stated : Your pastdue is too high for us to help. We dont have any more programs. We can not supersede FHA guidelines. There is no supervisor e...
Credit card
Trouble using your card
My PayPal Mastercards credit limit was decreased without being notified, I called and asked why it was lowered. They said being of the account had a high balance for a few months. The account was paid and is at a zero balance with the exception a service charge every month.
Credit card
Problem when making payments
To Whom It May Concern, I am filing this complaint against Citibank due to an ongoing, unresolved lockout from my online accounts, which has prevented me from managing my funds and paying my bills, including my Citibank credit cards. For the past 30 days, I have been entirely unable to access any of my Citibank accounts online. I have made multiple attempts to resolve this directly with Citibank, totaling over 2 hour...
Checking or savings account
Closing an account
I recently completed a promotion for a {$400.00} bonus ( started on XX/XX/year> ) after completing {$4000.00} worth of direct deposits ( Completed on XX/XX/year> ) to BMO Bank within 90 days of opening the account. I spoke with a representative sometime at the end of XXXX or beginning of XXXX and confirmed Id receive the payout on XX/XX/XXXX. BMO Bank closed my account yesterday ( XX/XX/year> ) and I confirmed today ...
Checking or savings account
Closing an account
I am submitting this complaint regarding Wells Fargos handling of my business bank account closure, restricted access to funds, lack of transparency, and mishandling of sensitive account information. On XX/XX/year>, Wells Fargo notified XXXX XXXX XXXX, XXXX that it would close my account because it believed the account had been compromised or impacted by potential identity theft. Wells Fargo immediately blocked depos...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am writing to report an unauthorized account on my credit report, indicating potential identity theft. I have filed a police report and taken steps to protect myself. I have also attached copies of relevant documents, including my credit report highlighting the fraudulent account, as well as any other supporting evidence.
Credit card
Other features, terms, or problems
My wife and I have CITI Bank Visa Credit Cards ( also used as a XXXX XXXX XXXX and for XXXX purchases ). CITI Bank and XXXX advertise that uses receive a Cash Back Reward of " 3 % on Restaurants and Eligible Travel. '' On XX/XX/year> we booked a site seeing trip with " XXXX XXXX '' at a cost of {$7900.00}. The cost included a site seeing tour in glass dome rail cars, food, and two night 's stay in hotels. When I rece...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I am filing this complaint against Lennar Mortgage for abusive post-closing origination and underwriting practices. My mortgage loan legally closed, funded, and recorded XXXX months ( XXXX days ) ago. I was fully financially transparent throughout the entirety of the purchase process, providing all requested financial records in good faith. My vehicle payment was not appearing on my credit report for unknown reasons....
Mortgage
Struggling to pay mortgage
URGENT FORECLOSURE AND REPEATED LOAN-MODIFICATION REVIEW FAILURES I am filing this complaint against Bank of America because the bank has repeatedly denied loan-modification and foreclosure-prevention applications submitted on my behalf through XXXX, while continuing to advance foreclosure proceedings against my home. Bank of America has now scheduled a sheriffs sale for XX/XX/year>. I have made repeated, good-faith ...
Checking or savings account
Closing an account
Truist bank received my insurance repair check back in XXXX, XXXX, XXXX. They started an investigation on the specific check in the amount of {$22000.00}. At this moment they still have not responded back to me or provided any factual evidence of why they are retaining the check. The insurance company argues the check has been cashed by Truist bank. That check was paid from my house 's insurance company to remediate ...
Credit card
Fees or interest
I am submitting this complaint regarding Bank of America 's refusal to refund a {$79.00} annual fee associated with my XXXX XXXX XXXX XXXX, despite representations made by its customer service representatives. In XX/XX/year>, Bank of America assessed a {$79.00} annual fee on my XXXX XXXX XXXX XXXX. At that time, XXXX XXXX was still operating, and I had every intention of keeping and using the card because of the airl...
Debt collection
Written notification about debt
My insurance company has changed since I visited my doctor for my annual physical and when I went to get my blood work in the lab, they did my blood work with the understanding that my Doctor No longer accepted my insurance coverage, not knowing that the lab which is a separate entity did not accept my insurance coverage. They did not pursue the insurance company whatsoever but damaged my credit rating. Ive never spo...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
I filed a complaint with you the fed oversight and you did not address my concerns. You closed the complaint prematurely. I already paid off the loan ( see attached loan overview showing XXXX balance as of XXXX ), so Lendumo did not give me anything and ripped me off for additional interest not according to the terms of how interest and payoff are calculated using daily interest rate which is ApR du used by XXXX. Wha...
Credit card
Getting a credit card
Macy 's employee told me that I can sign up for a loyalty card for a discount, during the process they requested for a govt id and SSN. After the loyalty card was denied I realized that they must have tried to open a credit card in my name instead. They never once mentioned that this would be a credit card application. I feel that this is a gross violation of my financial wellbeing and luckily there was no credit car...
Mortgage
Struggling to pay mortgage
My XXXX XXXX XXXX with the XXXX XXXX XXXX filed a modification under the map program about XX/XX/year>, we had until XX/XX/year> to get all documents that US Bank requested in, we uploaded all documents on or about XX/XX/year>, XXXX weeks of current pay stubs, death certificate ( which Us bank has lost muliple time ) and an explanation why I'm using a XXXX XXXXXXXX instead of the home address. I recieved a letter fro...
Credit card
Problem when making payments
I am filing this complaint regarding First Access XXXX handling of a payment and the customer service I received. Approximately three months ago, I made a payment by phone through the automated system. After completing the payment, I received a confirmation number, which indicated that the payment had been accepted. XXXX every month Ten days later, I was notified that the payment was rejected and I was charged a retu...
Credit card
Other features, terms, or problems
b"I initiated a balance transfer from my XXXX XXXX XXXX XXXX acct on XXXX. It was posted XXXX balance transfer from my XXXX XXXX XXXX XXXX account on XXXX XXXX XXXX It was processed electronically. i put the wrong account number on the balance transfer (XXXX XXXX XXXX XXXX. The amount was for XXXX I asked them to apply the amount to my account or return to me or XXXX XXXX XXXX XXXX.The Electronic Trace # isXXXX I did...
Credit reporting or other personal consumer reports
Incorrect information on your report
XXXX XXXX :, Social Security Number : XXXX, Date of Birth XX/XX/XXXX .Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the XXXX credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, an...
Credit card
Closing your account
Bank of America has XXXX be the sleaziest. slimiest, most corrupt, dishonest Bank in the United States, bar none. This is my XXXX complaint regarding these scumbags. My prior complaints have been XX/XX/XXXX XXXX XXXX. XX/XX/XXXX XXXX XXXX, XX/XX/XXXX XXXX XXXX, XXXX again on XX/XX/XXXX XXXX the most egregious yet today XX/XX/XXXX. Bank of America has deliberately not provided me with any of their responses XXXX my co...
Credit card
Getting a credit card
I am writing to report a fraudulent credit card application that was submitted to Barclays Bank without my knowledge or consent on or around XXXX XXXX XXXX My current legal last name is XXXX, and my previous last name was XXXX. I have discovered that an unauthorized application for the " XXXX XXXX XXXX XXXX '' was submitted using my Social Security Number. When checking the status online, I found a pending applicatio...
Credit card
Closing your account
Shortly after the issuer collected my annual fee, they closed the account. They stated that a credit bureau informed them the account was opened fraudulently. This information is completely false. I did not report any fraud regarding the opening of this account, and the account was not opened fraudulentlyI am the legitimate account holder who opened it myself. The issuer provided no documentation or evidence supporti...
Mortgage
Struggling to pay mortgage
I am submitting this complaint regarding New American Fundings handling of my FHA short-term hardship request. I previously submitted a hardship application requesting short-term mortgage assistance. On the application, I selected the option indicating that my hardship was short-term, lasting XXXX months. New American Funding issued a denial letter dated XX/XX/year>, denying my request. After I submitted a Notice of ...
Credit card
Other features, terms, or problems
" This complaint concerns my Citi XXXX XXXX credit card account ending in XXXX I opened a Citi XXXX XXXX credit card and met the XXXX sign-up bonus spending requirements on XXXX XXXX XXXX XXXX XXXX XXXX XXXX billing cycle closed, and regular purchase miles successfully transferred to XXXX XXXX, but the XXXX welcome bonus was omitted. Citi customer service refuses to fix the system glitch, claiming I must wait 12 bill...
Checking or savings account
Opening an account
I am going to keep this brief and succinct. US Bank was offering a business checking promotion. Put XXXX into a business checking, do 6 qualifying transactions in 60 days and recieve a XXXX bonus. I came into the branch to open the account ( I would find out later this account could be opened online ) I was made to come into the branch. I was told I had to bring in outside funds. I had just had deposited from XXXX an...
Mortgage
Struggling to pay mortgage
LoanCare denied my FHA loss mitigation application under a program that is no longer active, for a reason its own records disprove, on a loan where LoanCare already approved a partial claim it never finalized. Follow-up to CFPB Complaint ID XXXX. Loan XXXX | FHA Case XXXX | XXXX XXXX XXXX XXXX, XXXX FL XXXX ( primary residence ) | Foreclosure : XXXX XXXX XXXX XXXX XXXX XXXX, No. XXXX ( XXXX XXXX. XXXX ) THE UNFINALIZ...
Checking or savings account
Closing an account
BMO bank notified me about my checking account closure in the end of XXXX. In the end of XXXX, I still did not receive the check for my remaining balance in the checking account. I contacted BMO bank and the agent said the address on the account was wrong, which they updated during the call, and another agent will be calling in a few days regarding the check. However I never received the check nor any calls regarding...
Credit card
Problem when making payments
I am filing this complaint because First Technology Federal Credit Union has failed to fully resolve a payment processing error caused by XXXX of its tellers, despite my repeated attempts to have the matter corrected. On XX/XX/year>, I visited the First Tech branch on XXXX XXXX and made XXXX separate payments through the drive-thru to pay off both of my credit cardsmy secured credit card and my rewards credit card. M...
Credit card
Getting a credit card
Complaint Against Truist Bank I am submitting this complaint because I have been unable to obtain a replacement debit card from Truist Bank despite repeated attempts over a period of approximately XXXX months. I currently reside in XXXX and maintain an account with Truist. My replacement debit card never arrived, and after reporting this to the bank, a second replacement card was reportedly mailed. I received an emai...
Student loan
Dealing with your lender or servicer
Subject : Formal Dispute Systemic Metadata Corruption, Misapplied Fees, and Inaccurate School Mapping oXXXX XXXX XXXXXXXX XXXX XXXX filing a formal dispute against Higher Education Services Corporation ( HESC ) / XXXX regarding severe administrative data corruption affecting my loan portfolios. This database crossover glitch has corrupted my official Federal Student Aid dashboard and generated invalid balance calcula...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
I called the loan company, my quick wallet and Ive been paying {$240.00} every two weeks and Ive already paid over XXXX XXXX XXXX XXXX and then when I called them and asked to speak with the manager, there was no manager and she told me she shouldnt be telling me this, but Im never gon na be able to pay off the loan and all the money that I paid already already went to interest so Ive been paying nothing towards my l...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
Im demanding proof of accounting or my legal team will be involved for a formal audit from California legal counsel! Im telling you again there are discrepancies as I paid my entire balance of XXXX and than the account had a CREDIT that did not reflect nor did the thousands that I paid which in total was over {$8900.00} from XXXX to XXXX that I have evidence of and reflects within my portal are you unable to see that...
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Checking or savings account
Problem with a lender or other company charging your account
On XX/XX/year> XXXX at XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXXXXXX MI. XXXX Charged me {$3.00} per gal. for gas When posted signs say {$3.00} Credit and {$3.00} Cash I used my debit card and informed them that it was the same as cash, they refused to correct it. Store # XXXX
Mortgage
Applying for a mortgage or refinancing an existing mortgage
XXXX start XXXX XXXX left me 2 months behind XXXX XXXX XXXX and notarized Quit Claim DeeXXXX XXXX XXXX XXXX XXXX XXXX days before the property was set to go on public auction XXXX finalized, XXXX XXXX awarded the house/property. Listed as only owner with XXXX XXXX XXXX dismissed due to hardship XXXX Mitigation completed loan modification XXXXFreedom mortgage would not refinance or complete assumption of the house/pro...
Prepaid card
Problem with a purchase or transfer
Description of Incident Subject : Failure to Resolve Unauthorized Electronic Fund Transfers and Permanently Restore Funds ( {$870.00} ) Respondent Institution : XXXX, XXXX XXXX ( Issuing Bank ) XXXX Netspend ( Program Manager ) I am updating my complaint to document active non-compliance, systemic negligence, and a complete disregard for consumer hardship by XXXX, XXXX. ( Netspend ) regarding unauthorized electronic ...
Checking or savings account
Closing an account
I have asked repeatedly for US Bank to CLOSE this checking account. Instead they keep adding a XXXX XXXX monthly charge!!!
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Credit card
Closing your account
I open this account in XXXXXXXX XXXX XXXX and purchased a new appliance. I was offered {$1000.00} credit limit. I used about {$850.00}. I made one payment early way before the due date and before my second payment was due. My XXXX XXXX stated that my account was closed so I called them and asked them why it was closed. They said they sent an email on XX/XX/XXXX stating that an automated pull of my credit report cause...
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to XXXX USC XXXX ( b ) and XXXX USC XXXX, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Credit card
Getting a credit card
On XX/XX/year> I applied for a credit card to transfer a balance of another credit card for a better interest rate. I found Citi to have the best offer. I proceeded providing my information and got approved for a card and also received a credit limit. When on the page to enter a balance transfer account, I entered my current credit card, where it errored and stated that it could not proceed due to being an affiliate....
Debt collection
Written notification about debt
There are collection accounts on my report that I believe contain inaccurate information. Under my rights pursuant to 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to an accurate credit report. I request a review of these entries, and if they can not be verified as accurate, I ask that they be removed.
Credit card
Advertising and marketing, including promotional offers
I am filing this complaint regarding Barclays Bank Delaware and its XXXX XXXX XXXX because I believe I was subjected to deceptive and unfair business practices. I applied for the XXXX XXXX XXXX specifically because it advertised an introductory 0 % APR balance transfer offer and XXXX XXXX rewards. I paid the required {$89.00} annual fee based on the expectation that I would receive the advertised benefits. After my a...
Checking or savings account
Opening an account
I am disputing Truists decision to deny my fraud claim regarding the {$15000.00} transaction. I did not knowingly authorize this transaction. I believe I was the victim of fraud after being deceived by an individual who misrepresented themselves and caused unauthorized activity on my account. Truist denied my claim, stating that the transaction was authorized, but I disagree with that conclusion. I am requesting that...
Vehicle loan or lease
Problems at the end of the loan or lease
I am filing a formal complaint concerning Stellantis Financial Services U.S. Corp.s handling of the total loss of my leased vehicle. The vehicle was involved in a covered loss on XX/XX/year>. XXXX XXXX subsequently declared the vehicle a total loss and took possession or control of the vehicle through its total-loss/salvage process. On XX/XX/year>, I signed and returned the requested power-of-attorney documentation t...
Mortgage
Trouble during payment process
EMERGENCY REVIEW REQUESTED FORECLOSURE SALE SCHEDULED FOR XX/XX/2026 I am filing this urgent complaint against Shellpoint Mortgage Servicing for severe servicing errors and " dual-tracking '' violations under RESPA Regulation X ( XXXX C.F.R. XXXX ). My home is currently scheduled for a foreclosure sale on XX/XX/XXXX, XXXXShellpoint is actively mishandling my loss mitigation process. I have clear email documentation p...
Credit card
Closing your account
I am a victim of coordinated identity theft and account takeover, currently under active investigation by Citibank 's Identity Theft Unit. Threat actors successfully linked a fraudulent external account ( XXXX XXXX ending in XXXX ) to my Citibank profile XXXX Because of a massive internal processing error, Citibanks automated billing software mistakenly defaulted my primary card ( Citi ThankYou Preferred ) to auto-pa...
Credit card
Other features, terms, or problems
In early XX/XX/year>, I requested a blance transfer from my XXXX XXXXXXXX ( issued by Wells Fargo ) to my XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX confirmed the transfer was completed on XX/XX/year>, and I have been paying interest there since. Despite this, XXXXWells Fargo has not applied the payment, continues to show the full balance, has charged additional interest, and is demanding a {$160.00} payment by toda...
Vehicle loan or lease
Repossession
I am disputing the validity of this entire reported balance. Credit Acceptance Corporation repossessed/accepted voluntary surrender of this vehicle but failed to comply with state XXXX XXXX XXXX XXXX requirements to provide an itemized post-sale deficiency explanation. Because they failed to disclose the auction price, credits, and exact calculated fees, the balance they are reporting is legally unverified. Furthermo...
Mortgage
Struggling to pay mortgage
Emergency : Foreclosure Sale scheduled for XX/XX/year>. My servicer, Freedom Mortgage, violated HUD XXXX XXXX by giving me a false sale date of XX/XX/XXXX on a recorded line, blocking my legal right to cure. A Freedom Mortgage supervisor listened to the recording today at approximately XXXX XXXX XXXX and her demeanor completely changed, but she refused to halt the sale without a XXXX. I demand an immediate emergency ...
Checking or savings account
Problem with a lender or other company charging your account
On XX/XX/2026, I received an email from XXXX stating that I had made a purchase at XXXX. As i was in bed at the time, I went thru all my accounts and discovered that not only had my XXXX account been wiped out, but also my Experian XXXX XXXX account in the amount of $ XXXX the exact amount i had left in the account. I called Experian and was told that I had to wait until the transaction settled before I could file my...
Mortgage
Trouble during payment process
I am filing this complaint because LoanCare failed to honor a Promise to Pay agreement that was created due to an error made by its own representative. My mortgage became delinquent for the months of XXXX through XX/XX/year>. I contacted LoanCare to resolve the delinquency and entered into a Promise to Pay agreement. On XX/XX/year>, I made the first required payment of {$6500.00} and was provided Confirmation Number ...
Credit card
Fees or interest
This is a new complaint. It supplements but does not replace my prior CFPB complaint # XXXX ( closed XX/XX/XXXX ). New facts have arisen since that complaint was closed. BACKGROUND : Since XX/XX/XXXX, I have been actively disputing the balance on my Wells Fargo XXXX Visa ( XXXX ). I filed CFPB complaint # XXXX on XX/XX/XXXX. Wells Fargo responded and the complaint was closed, but I marked their response unsatisfactor...
Money transfer, virtual currency, or money service
Other transaction problem
On XX/XX/XXXX at approximately XXXXXXXX XXXX., two XXXX XXXX XXXX approached me and asked if I would donate to their basketball team. I told them I did not have any cash, and they asked if I could send a donation to their XXXX via XXXX. I agreed, and they took my phone to enter the payment information. Instead of sending a donation to their coach, they used my phone to transfer {$2000.00} to themselves or an unknown ...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I started communicating with XXXXXXXX XXXX XXXX XXXXXX/XX/XXXX to start an assumption of my mortgage on the property in which I live. XXXX XXXX XXXX, XXXX, Indiana XXXX. Loan number XXXX The reason for doing so is because I was divorced on XX/XX/XXXX of XXXX and the divorce agreement states that I am entitled to the property and I have 180 days ( until XX/XX/XXXX ) to get the mortgage in my name and remove my ex-wife...
Credit card
Trouble using your card
XX/XX/XXXX Synchrony representative stated : XXXX Fraud investigation involved a prior report from XXXX. XXXX Investigation would be denied because I accepted responsibility for the account. XXXX My account would receive a new account number and be rebuilt after the investigation. ( This investigation was from XXXX when they inadvertently shut down my account that I told them was mine! SEE my fax from XXXX XX/XX/XXXX...
Credit card
Trouble using your card
I have been an XXXX XXXX customer in good standing of Wells Fargo since XXXX. I have had my credit card account with them since XXXX. I even had an auto loan with them that I paid off in XXXX. I have remained a Wells Fargo customer while relocating to 3 different states : XXXX, XXXX and now XXXX XXXX In XX/XX/XXXX, Wells Fargo decreased my credit limit from {$7500.00} to {$4900.00}. At that time I had not asked for a...
Checking or savings account
Opening an account
My name is XXXX XXXX XXXX, and my date of birth is XX/XX/year>. I am writing to report that an account appears to have been opened in my name without my knowledge or authorization. The account was opened last year using my personal information, but it was associated with a different address, phone number, and passport number that do not belong to me. I only became aware of this issue approximately XXXX weeks ago, dur...
Debt collection
Electronic communications
Issue : Debt collection communication practices/ Unlawful third-party disclosure Description of Incident : I am receiving automated debt collection text messages from Credit Control , LLC on my personal cell phone number. These messages are not for me. The texts addresses someone named " XXXX '' ( which is not my name ) and states : " your XXXX XXXX bank account is with credit control. '' Credit Control , LLC has sen...
Student loan
Dealing with your lender or servicer
Timeline of Events : XX/XX/year> : I proactively called Sallie Mae before my rate reduction program expired to secure my next repayment step. The representative explicitly stated he could not process an extension while the program was active. He verbally instructed me to let my account lapse into delinquency so that a new repayment program could unlock. Compliance : Relying entirely on Sallie Mae 's professional guid...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Please, block and delete the account within XXXX business days pursuant to FCRA XXXX U.S.C. XXXX.
Credit card
Fees or interest
I was charged my annual credit card fee of {$590.00} on XX/XX/XXXX. Citi has a XXXX window to recoup the annual fee if you downgrade the card. I attempted to downgrade the card to their no-fee card on XX/XX/XXXX but they could not process this as I had an active XXXX fraud alert on my credit report. I called/worked with all XXXX credit bureaus and removed the fraud alert on XX/XX/XXXX. I then called back on XX/XX/XXX...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
This person called me about a loan that I was preapproved for XXXX dollars. He said his company was Light Stream and his name was XXXX XXXX and the phone number is XXXX. The portrayed themselves as the legitimate company and asked for personal information like my checking account login, to pay insurance for the loan to cash app. I kept questioning them as to if they were a legit company and they kept ensuring me they...
Money transfer, virtual currency, or money service
Problem with customer service
My irs tax return was deposited into USAA ACCOUNT NUMBER XXXX. THAT IS NOT MY ACCOUNT NUMBER. XXXX AT USAA IS SAYING THERE IS NOTHING HE CAN DO BECAUSE THAT ACCOUNT BELONGS TO SOMEONE. HOWEVER THEY HAVE A DIRECT DEPOSIT OF MY MONEY AND THEY WONT SEND IT BACK TO THE ITS SO THE IRS CAN ISSUE IT TO ME!!!
Checking or savings account
Opening an account
For weeks, I have been trying to open a USAA account, and the experience has been extremely frustrating and disappointing. Every single time I contact USAA, I receive the exact same response : I am asked to upload my identification again. I have submitted my government-issued ID multiple times, but nothing is ever resolved. Instead of reviewing my documents and fixing the issue, USAA keeps sending me in circles with ...
Credit card
Fees or interest
Name : Elan Financial Services Product : Credit card Issue : Problem with a purchase or service/ Fees or interest I am filing this complaint because Elan Financial Services has engaged in predatory and non-compliant fee-splitting practices on my account ending in XXXX. On or around XX/XX/XXXX, single payment attempt on my account failed. In response, the company penalized me by splitting a single violation into XXXX ...
Credit card
Fees or interest
Complaint Regarding Home Depot Credit Card Promotional Financing and Deferred Interest Charges I am filing this complaint regarding my Home Depot credit card issued by XXXX XXXX and the unexpected deferred interest charges applied to my account. The credit card was opened during an in-home sales appointment for replacement windows. The salesperson who sold the windows completed the credit card application as part of ...
Money transfer, virtual currency, or money service
Fraud or scam
On XX/XX/XXXX, just after XXXX, I received a phone call from a number with the caller ID " Truist '' ( XXXX ). I ignored the call at first, but they called back right away. When I picked up the phone they began telling me that someone had committed fraud on my account through XXXX. They claimed that 3 different transactions had been made and that by following their instructions they could help me to cancel them. They...
Credit card
Closing your account
On XX/XX/XXXX and XXXX XXXX, I spent several hours on multiple calls with Wells Fargo attempting to obtain statements and transaction records for a credit card that Wells Fargo closed following fraud. After the account was closed, I lost online access to the historical statements. I was repeatedly transferred between departments, but no representative was able to provide the records or identify someone who could rele...
Credit card
Other features, terms, or problems
I am filing a formal dispute against Barclays Bank Delaware regarding an unfulfilled sign-up bonus contract, total consumer lockout, severe administrative hurdles, and significant account disruption on my Barclays Wyndham Rewards Earner Plus card. The promotional terms explicitly state that spending {$2000.00} earns a XXXX sign-up bonus. Barclays approved me for a restrictive {$3000.00} credit limit, which technicall...
Mortgage
Struggling to pay mortgage
This is a formal XXXX of XXXX under RESPA regarding my mortgage account. On XX/XX/XXXX, M & T Bank admitted in CFPB Case # XXXX that a previous servicing error caused a default on my Trial Payment Plan and committed to a " clean slate '' for future review. Despite this, my recent loss mitigation application was denied based on inaccurate information. During the application process, a representative failed to collect ...
Credit card
Trouble using your card
I logged into the Citi app. I received a notice there is an urgent security notification and to call Citi immediately. I called Citi. I was on hold for more than ten minutes. The agent said she could not verify my phone number ( which is the same number linked to my account since inception more than ten years ago ). I asked to speak to a supervisor, as there was a notification of an urgent security update that she wo...
Checking or savings account
Problem with a lender or other company charging your account
On XX/XX/year> transactions were made and fees from somewhere in XXXX XXXX XXXX totaling XXXX in this XXXX, XXXX ( foreign transaction surcharge ) which XXXX abbreviate from here on XXXX, XXXX ( fts ) XXXX. XXXX ( fts ) XXXX, XXXX XXXX
Credit card
Fees or interest
In XX/XX/XXXX, I used a CareCredit account issued by Synchrony Bank to finance XXXX XXXX totaling approximately {$2000.00}, which was processed as XXXX separate promotional purchases. My intention from the beginning was to pay the promotional balance in full before the promotional period expired. I calculated what I believed was the necessary monthly payment, enrolled in automatic payments, and even made an additiona...
Mortgage
Trouble during payment process
My account was inaccurately flagged for bankruptcy due to my father filing. He has the same first and last name but no middle name unlike me. His social is completely dissimilar to mine and none of my accounts are on his filing. I can no longer access account details online and my credit line has been suspended. I contacted them XXXX weeks ago about this and was directed to email a separate department. There's been n...
Credit card
Getting a credit card
I applied for the prosper credit card via an email that was sent to me I was immediately denied and provided an adverse action letter in the adverse action letter it says that the credit score up XXXX and information was obtained from XXXX however this information is incorrect so I immediately contacted XXXX about the discrepancies XXXX confirmed know that it's incorrect information XXXX then gave me a reference numb...
Credit card
Fees or interest
I'm an XXXX XXXX service member who has had a card with city for 7 years. We got a bill for a platinum American advantage card. In XXXX XXXX XXXX XXXX, after not getting billed for any other years.We had the card. We were not aware that we were being charged. And we discovered that we owed money against the card and were also charged a late fee because we missed the notification. We called XXXX the XXXX XXXX day peri...
Credit card
Fees or interest
CFPB XXXX Synchrony Bank ( Mattress Firm Credit Card ) I am filing a complaint against Synchrony Bank regarding my Mattress Firm credit card account ending in XXXX. On XX/XX/2026, Synchrony charged me {$840.00} in interest, claiming I was outside of a promotional period. However, I was never clearly informed that my purchase was subject to a deferred interest promotion, nor that failure to pay the full balance by a s...
Credit card
Other features, terms, or problems
I applied Barclays Priceline Visa credit card and it got approved on XX/XX/year> and I did tried to do the balance transfer after getting approved but the customer service told me to wait for 24-48 hours after getting approved so I waited and I did tried to call them after 3 days to do the balance transfer. I did called them and they processed the transaction but the agent, I was talking she was unable to do the tran...
Money transfer, virtual currency, or money service
Fraud or scam
I think with Citi Bank, I had several checks deposited remotely into my bank account from an unknown party that states from the images that I received from Citi Bank when I refilled the dispute from the state of New York Department of tax and finance income tax special refund account, Ive never worked in the state of New York Ive never filed taxes in the state of New York. I dont even live in the state of New York XX...
Mortgage
Struggling to pay mortgage
My mortgage servicer, Onity Mortgage Corporation, improperly denied a payment deferral that was previously approved by XXXXXXXX XXXX and offered again by Onity on XX/XX/year>. I submitted the required deferral form on XX/XX/year>. Onity denied the deferral based on loan modification trial payments, even though modification was optional and deferral required no trial payments. Onity has refused to accept regular payme...
Credit card
Trouble using your card
On or around XX/XX/year>, I received notices from Citibank that the credit limits on XXXX of my credit cards were drastically reduced in an aggressive and unfair " balance chasing '' maneuver. On my XXXX XXXX card, my limit was slashed from approximately {$11000.00} down to just above my current balance of {$2700.00}. On my second Citi card, the limit was cut to {$1000.00} to closely match a balance of {$970.00}. Pri...
Mortgage
Trouble during payment process
Truist Mortgage is refusing to recognize my rights as a protected heir under the Garn-St. Germain Act and CFPB rules. They are refusing to provide a XXXX in XXXX track and are trying to force me into a paid retail assumption process.
Credit card
Advertising and marketing, including promotional offers
We were on a XXXX XXXXt and we were told if we filled out an application we would have 10 free flights. All we had to do was buy a pack of gum. We filled out the application as a joint application me and my husband then we get the credit cards then they tell us we have to spend {$3000.00} to get the XXXX miles. We spend the {$3000.00} and then they tell us we have to wait 90 days so we were lied to on the airplane wh...
Mortgage
Trouble during payment process
This is an urgent follow-up and escalation regarding a catastrophic closing error on my VA loan . Guild Mortgage previously acknowledged my first complaint regarding their failure to pay my first-year homeowner 's insurance premium from my {$1400.00} closing allocation, which caused my XXXX policy to be canceled for non-payment back on XX/XX/year>. XXXX Mortgage stated they would take up to 30 days to investigate. Me...
Money transfer, virtual currency, or money service
Other transaction problem
I am filing this complaint regarding Wells Fargo XXXX handling of a XXXX payment that was sent to the wrong recipient and the bank 's refusal to provide information needed to pursue recovery. On XX/XX/year>, I mistakenly sent a XXXX payment from my Wells Fargo account to a vendor named XXXX XXXX. After realizing the error, I immediately contacted Wells Fargo to report the mistaken payment and request assistance. Well...
Debt collection
Electronic communications
I am filing this complaint against Credit Collection Services for multiple willful violations of federal consumer protection laws, and I am demanding immediate deletion of an account they are illegally attempting to collect and report. FDCPA Violation Failure to Provide Written Notice ( 15 USC 1692g / FDCPA 809 ( a ) ) : Credit Collection Services never mailed me the legally required validation notice within 5 days o...
Credit reporting or other personal consumer reports
Improper use of your report
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the b...
Credit card
Getting a credit card
A Citi Cards CBNA credit card account was opened in my name on XX/XX/XXXX without my knowledge or authorization. The account was originally numbered XXXX and was later reissued as an account ending in XXXX ; it is reported with a balance of {$14000.00}. I did not apply for, open, or authorize this account. I never received the card. I never made or authorized any charge on it, and I received no goods, services, or mo...
Checking or savings account
Opening an account
Subject : Repeat Identity Theft and Systemic Security Failure by Wells Fargo Bank I am filing this complaint against Wells Fargo due to their systemic failure to protect my personal information, enforce basic Know Your Customer ( KYC ) protocols, and honor explicit security promises, which has resulted in repeated identity theft.Incident XXXX : XXXX XXXX the end of XX/XX/year>, I discovered that an unauthorized indiv...
Debt collection
Electronic communications
I am filing this complaint against Credit Control , LLC regarding its debt collection practices. Credit Control has repeatedly contacted members of my family in an attempt to reach me. Most concerning, my sister began receiving debt collection emails addressed to me at her personal email address. Neither my sister nor I provided or authorized the use of her email address for my account, nor did either of us change my...
Credit card
Trouble using your card
Traveling in XXXX with the new Citi AAdvantage card, which replaced a comparable XXXX XXXX card. The Citi XXXX authorization system didnt work properly and the net result was that my card wasnt usable. Never had a problem with the old XXXX XXXX card, and my XXXX and XXXX XXXX cards work fine. The real problems started when I tried to call to get the Citi card fixed. Multiple times over XXXX days. pehaps XXXX hours in...
Credit reporting or other personal consumer reports
Improper use of your report
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the b...
Credit card
Trouble using your card
Credit card is with Citi/XXXX XXXX On XX/XX/XXXX I received email statement saying that my credit limit was reduced from {$20000.00} to {$2200.00} due to a report from XXXX Subsequently I contacted XXXX XXXX XXXX XXXX. I received my Credit Reports from these credit reporting agencies. All three reports showed that I have an outstanding record of paying all my bills on time. In fact I have never missed a payment in my...
Credit card
Problem when making payments
Date payment scheduled : XX/XX/XXXX ( Saturday ) Funds debited from my bank account : XX/XX/XXXX ( Monday ) Citi 's current position : Payment on hold, won't credit/apply until XX/XX/XXXX Issue : I connected my bank account via Plaid as required by Citi week XXXX XXXX, initiated the payment through their own system, funds were successfully withdrawn from my bank on XX/XX/XXXX. Citi now claims I need to " connect my b...
Vehicle loan or lease
Problems at the end of the loan or lease
I am requesting assistance with a GAP insurance refund issue involving Wells Fargo. After refinancing my auto loan, Wells Fargo issued a GAP refund check in the amount of {$880.00}. The check was made payable to both myself and my former co-signer. The vehicle title and registration are now solely in my name. I no longer have a relationship or contact with my former co-signer. Wells Fargo informed me that they have a...
Checking or savings account
Problem with a lender or other company charging your account
I am submitting this complaint because I honestly don't know where else to turn. I trusted Truist Bank to protect my account and investigate fraud fairly, but instead I feel like I have been treated as if I committed the fraud myself. My debit card was stolen and used without my knowledge or permission. Whoever stole it used it to make approximately {$2000.00} in XXXX XXXX transactions. I reported the fraud to Truist...
Credit card
Trouble using your card
On XX/XX/year>, Wells Fargo denied my request for a credit limit increase on my credit card account ending XXXX, citing a single reason : unacceptable past credit history. The denial letter contains none of the disclosures required by FCRA XXXX ( XXXX ) ( XXXX XXXX. XXXX ( XXXX ) ) when adverse action is based in whole or in part on a consumer report : it does not identify any consumer reporting agency, does not prov...
Credit card
Fees or interest
On XX/XX/year>, I closed my US Bank XXXX XXXX XXXX XXXX, which has a {$400.00} annual fee. As a Massachusetts resident, I requested a pro-rated annual fee refund afforded to me by Massachusetts General Laws Chapter 140, Section 114C. I received a letter ( image attached ) dated XX/XX/XXXX, stating that they would not be refunding this fee. U.S. Bank is violating Massachusetts General Laws Chapter 140, Section 114C by...
Credit reporting or other personal consumer reports
Incorrect information on your report
I am formally disputing collection accounts appearing on my credit report that do not belong to me. I have no knowledge of these accounts, have never authorized them, and have no agreement or relationship with any party associated with them. The presence of these inaccurate and potentially fraudulent entries is deeply concerning and is negatively impacting my credit profile. I demand an immediate and thorough investi...
Credit card
Advertising and marketing, including promotional offers
I have been a USAA member since about XXXX ( checking ending XXXX, credit card ending XXXX ). This complaint concerns a sequence in which USAA ( XXXX ) enrolled my checking account in " Standard Overdraft '' by default, without any election by me ; ( XXXX ) sold me a 0 % promotional balance transfer while its own system held a standing autopay certain to destroy that balance, with no warning at the point of sale ; ( ...
Credit reporting or other personal consumer reports
Incorrect information on your report
I am formally disputing collection accounts appearing on my credit report that do not belong to me. I have no knowledge of these accounts, have never authorized them, and have no agreement or relationship with any party associated with them. The presence of these inaccurate and potentially fraudulent entries is deeply concerning and is negatively impacting my credit profile. I demand an immediate and thorough investi...
Credit card
Trouble using your card
On XX/XX/year>, my credit account was transitioned to Citibank from my previous card issuer. Prior to this takeover, I maintained active, successful automatic payments with the previous issuer. Citibank failed to provide transparent, timely, advance notification regarding the exact transition dates and payment migration process. Due to this lack of proper notice, the automatic payment link was broken without my knowl...
Prepaid card
Problem getting a card or closing an account
Complaint Against U.S. Bank XXXX I am filing this complaint because I have experienced repeated delays and poor customer service regarding my Colorado unemployment benefits on my U.S. Bank XXXX. My unemployment benefit payments have been processed, but I have been unable to access my funds due to repeated verification requirements and delays. Most recently, I was told I must wait another five business days for the ad...
Prepaid card
Problem with a purchase or transfer
I was to receive my irs refund and they didn't except it and sent it back. I was charged fees that were wrong and I still tried paying off the account. They made transactions I didn't authorize.
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
a mutual friend was ordering drinks and bottle service at a club, his card was declined 5 times so i paid the tab with my Wells fargo Credit card and he sent me a XXXX for the {$450.00}. he later got too drunk and lost his phone and wallet so the next morning he filed fraud claims on all his cards and accounts. after reaching out to him several times he is now holding my XXXX account hostage by telling me i need to p...
Vehicle loan or lease
Struggling to pay your loan
i put my deposit down for maybe XXXX for a car and the pricing was XXXX, had the car for couple of months and couldnt afford to keep paying it so i returned it. Lots and lots of problems with the vehicle, I didnt get to use it for maybe 3 to 4 months & had to return it, the coolant was bad, one time it exploded & over heated I dont know for why but it did. I had to get out and cool the car down in the middle of the n...
Credit card
Advertising and marketing, including promotional offers
I purchased rugs from XXXX XXXX in XXXX, DE on XXXXXXXX XXXX for {$3300.00}. I was offered free financing on my purchase by signing up for a Synchrony Bank credit card. To maintain my 0 % interest rate, I had to be sure to pay the minimum on a timely basis. All documents were signed by autopen, and I never reviewed the paperwork trusting my sales representatives. I set up automatic payments with my bank and accepted ...
Mortgage
Trouble during payment process
I am requesting urgent assistance regarding severe escrow mismanagement by my VA loan servicer, Freedom Mortgage ( XXXX # XXXX ). Freedom Mortgage has significantly increased my monthly mortgage payment by nearly {$500.00} per month by completely miscalculating my escrow account and ignoring my California Disabled Veteran Property Tax Exemption. Despite submitting my official property tax documents, their legal depar...
Mortgage
Struggling to pay mortgage
FORMAL COMPLAINT AND NOTICE OF RESPA VIOLATIONRE : Violation of RESPA Regulation X, 12 CFR Section 1024.40 ( Continuity of Contact ), Failure to Maintain a Single Point of Contact, and Failure to Evaluate for the Mandatory FHA Home Retention Waterfall.I am filing this formal complaint against Shellpoint Mortgage Servicing for severe violations of federal consumer protection laws and a refusal to adhere to mandatory F...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
I am disputing a retail installment contract serviced/held by Monterey Financial Services , LLC , arising from a {$17000.00} enrollment with the seller XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) on XX/XX/XXXX. I financed {$10000.00} ( XXXX payments of {$210.00} ) and have paid {$8000.00} in total, including a {$6800.00} down payment. Remaining payoff is {$8900.00}. My contract contains the FTC Holder Rule notice : ANY HOLD...
Debt collection
Electronic communications
I request that the CFPB require Credit Control , LLC to immediately instruct all consumer reporting agencies to permanently delete this collection account from my credit reports with XXXX, XXXX, and XXXX. I timely exercised my rights under 15 U.S.C. 1692g ( b ) by disputing the alleged debt in writing within the statutory validation period. Despite my timely dispute, Credit Control , LLC failed to mail any verificati...
Credit card
Getting a credit card
I received a denial on credit card application, reference number XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX called the bank on XX/XX/year> at approximately XXXX XXXX XXXX XXXX XXXX asking for the specific reason for denial, because the reason they gave actually had XXXX options as to the reason for denial. They tell me to call the credit reporting companies for an explanation. I proceed to reference the FAIR CREDIT ...
Checking or savings account
Problem with a lender or other company charging your account
XXXX XXXX REGULATORY COMPLAINT FOR UNAUTHORIZED ELECTRONIC FUND TRANSFER XXXX XXXX TO : CONSUMER FINANCIAL PROTECTION BUREAU ( CFPB ) RESPONDENT : ALBERT CORP.DISPUTED MERCHANT ACCOUNT : ALBERT GENIUS SUBSCRIPTIONDISPUTED TRANSACTION AMOUNT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX DISPUTE NUMBER : XXXX LAW ENFORCEMENT RECORD : FTC FRAUD REPORT NO. XXXX [ PART I : STATUTORY VIOLATION SUM...
Credit card
Other features, terms, or problems
I bank at Wells Fargo, and am a member of the rewads program for my credit cards. On XX/XX/XXXX, I tried to use XXXX rewards points to purchase a {$25.00} digital gift card for XXXX XXXX XXXX XXXX. I have done this many times over the years. The gift card generally comes the next day. However, this time it never came. I called the bank on or about XXXX to complain that my gift card never came and they said they could...
Credit card
Trouble using your card
I am submitting this complaint because the company is completely blocking me from accessing my account and refusing to assist me after an Account Takeover ( ATO ) flag was placed on it. XXXX This situation started on XX/XX/XXXX, when I contacted the company to request a replacement card because I recently moved. To ensure my mail was secure, I had already gone in person to the post office to complete a government-ver...
Credit reporting or other personal consumer reports
Improper use of your report
This letter serves as my initial dispute concerning inaccurate, incomplete, misleading, and unverifiable information currently appearing on my credit report. Pursuant to the Fair Credit Reporting Act ( FCRA ) 1681e ( b ), credit reporting agencies must maintain and report only information that is fully accurate and verifiable. Under FCRA 1681i, you are also obligated to perform a proper investigation of all disputed ...
Credit card
Other features, terms, or problems
XXXX XXXX # XXXX I had a problem registering the account and making an online payment. I informed citi in the original complaint that the support agent did not provide enough assistance to sort it out and refused to follow up with me at a time convenient to me. They claimed to have solved it but when trying to register I still get the same block.
Credit card
Advertising and marketing, including promotional offers
I went to the Citi.com website on XXXX to search for a new card to apply for that provided a sign up bonus. I carefully read the terms and saw that the Citi XXXX XXXX card offered XXXX Thank You points upon spending {$4000.00} in 3 months. I had not previously held the card and was not otherwise ineligible for the sign up. I clicked apply now through the Citi website where the offer was listed. I took screenshots of ...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
interest is ridiculous. i have been paying {$330.00} a month on a {$2000.00} loan for months and yet i still owe {$1800.00}. i can not continue to pay this. i had no knowledge of the amount of interest i would be charged. this company does not work with you in any way. the will not give you a payout amount with no interest to just rid of this loan.
Credit card
Closing your account
I have been a Citibank customer for many years and have maintained a perfect payment history with my account. My account was always in good standing, and I consistently made my required payments on time. In XXXX XXXX, Citibank reduced my credit limit from approximately {$8200.00} to {$3000.00}. The letter I received stated that Citibank used a credit scoring system that assigns numerical values to information from my...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
CFPB COMPLAINT PORTAL SUBMISSIONCompany Name : New American Funding, LLC ( Lender ) Product/Service : Mortgage FHA Manually Underwritten Home Purchase LoanUrgency : IMMEDIATE CLOSING DATE ( XX/XX/XXXX ) / MEDICAL RISK DUE TO CONSUMER DISTRESSDescription of Event : My name is XXXX XXXX XXXX and I am filing an emergency consumer protection and compliance complaint against New American Funding regarding severe loan offi...
Mortgage
Trouble during payment process
Consumer Complaint Regarding Mortgage Servicing Errors, Inaccurate Account Information, and Failure to Update Loan Records * * * * Company : * * Lakeview Loan Servicing / Mortgage Servicer * * Consumer : * * XXXX XXXX I am submitting this complaint regarding ongoing issues with the servicing of my mortgage loan by Lakeview Loan Servicing. My primary concern is that my mortgage account information is inaccurate, incom...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I had a mortgage with Wells Fargo in good standing. XXXX XXXX foreclosed on my house in XX/XX/XXXX due only to a HELOC loan I was advised by a bankruptcy attorney in XX/XX/XXXX to stop paying until my loan so he could refinance. I assumed I was in bankruptcy procedure and contacted XXXX and Wells Fargo with this information. Then in XX/XX/XXXX I was told I was not in bankruptcy because my attorney XXXX never filed et...
Mortgage
Trouble during payment process
In early XX/XX/year> I noticed that my mortgage payment through Freedom Mortgage had increased by almost {$600.00} a month. I currently pay my mortgage every XXXX weeks on time for over a year and a half. I asked for my taxes and insurance. When I called the mortgage company they told me that my insurance had doubled I immediately called and canceled the policy and secured a new policy at the old rate. I was told in ...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I have a savings account as well as the ability to borrow cash. I borrowed cash this morning, and it was immediately sent to my debit card. Then I tried to go to my savings account and also transfer that money. I was told I needed to reverify the debit card I had just received an advance from. When I went to reverify the card I just used, I was told I would need to repay the loan I just borrowed BEFORE I could access...
Checking or savings account
Problem with a lender or other company charging your account
Complaint Regarding XXXX Transfer # XXXX and Missing Usable Access to Refunded Funds To Whom It May Concern, I am filing this complaint regarding XXXX transfer # XXXX in the amount of {$700.00} USD, intended for a XXXX EUR transfer. The transfer was canceled, and XXXX has stated that a refund was processed. However, as of the date of this complaint, I do not have usable access to the {$700.00} from the canceled trans...
Checking or savings account
Problem with a lender or other company charging your account
I've had the same issue with Wells Fargo stealing money and when I call them they refund the money. However they're saying I owe them for a reversal credit of my own money. They did not give me any credits because it was my money removed by then. I've never had a XXXX account and they keep saying its some type of XXXX skip trace to where someone can take money out of my accounts. Corporate claimed that they fixed the...
Credit reporting or other personal consumer reports
Incorrect information on your report
I am formally disputing the late payment information currently being reported on my credit report, as I believe it is inaccurate and does not reflect my true payment history. This reporting is negatively impacting my credit standing without justification. I request an immediate and thorough investigation of these entries. If any late payment can not be fully verified as accurate, it must be corrected or removed witho...
Vehicle loan or lease
Repossession
In XXXX I was sent a letter saying if my account was not caught up XXXX being more then XXXX days past due I was subject XXXX repossession. I caught up immediately. I did continue XXXX struggle XXXX make payments following but never received any further communication from BMO. On XX/XX/XXXX I made a payment of {$700.00} on the vehicle XXXX owed about {$600.00} XXXX catch up. On XX/XX/XXXX my car was repossessed in my...
Credit card
Advertising and marketing, including promotional offers
RE : Demand for Permanent Suppression of XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX from All U.S. Bank Marketing and Prescreened Offer Databases I am the owner of the residential property located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX, which I purchased approximately five years ago ( XXXX ). Since acquiring the property, U.S. Bank has continuously mailed credit solicitations to former occup...
Credit card
Closing your account
The account # XXXX was active for several years ; however from the beginning, I could not access the statments. Synchrony decided to close my account for no apparent reason. They still insisted on payments to a closed account and would have representives call at all times of the day, harassing me. Finally, I was able to speak with a representative that was able to process my request for the statments of the account. ...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
Consumer Financial Protection Bureau Subject : Regions Bank Repeated Collection Calls, Account Dispute, and Request for Accounting I am submitting this complaint regarding Regions Bank 's repeated collection calls concerning an account that the bank claims is past due. On XX/XX/year>, at approximately XXXX XXXX Eastern Time, I spoke with a Regions Bank representative after receiving another collection call. During th...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
I was not expecting the high loan amount of interest ; i borrowed {$1000.00} XXXX have paid back {$1500.00} over couple months XXXX still owe {$1600.00}- very egregious. They charge XXXX %.
Credit card
Closing your account
I had a Fit Mastercard account serviced by Continental Finance Company. I received payment reminder emails regarding my account, but I never received any email or written notice informing me that my credit card account would be closed. I later paid the remaining balance in full because I intended to continue using the account. After making the payment, I discovered that my account had already been closed. I believe I...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
AmeriSave sales agent XXXX XXXX write the following in text to me. XXXX wrote no one would loan me equity line with my score. XXXX is telling me the entire mortgage industry wont loan me equity line. How could he know this. XXXX XXXX XXXX XXXX XXXX This is what he wrote : Okay that's fine, based on what i see here your credit is below XXXX so a refi is the only option you will have anywhere.
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
I am submitting this complaint regarding the handling of my loan account by Toledo Finance XXXX. I believe the companys actions have been unfair and have caused me significant financial hardship and XXXX. On or around XXXX of XXXX, I obtained a loan with the understanding that the terms and repayment requirements would be clearly explained and fairly administered. Since then, I have experienced the following issues :...
Credit card
Advertising and marketing, including promotional offers
This complaint concerns new information that was not addressed in Wells Fargo 's response to my previous CFPB complaint. I applied for a Wells Fargo Signify Business Cash Card on XX/XX/year>, because of the advertised promotional offer of a {$500.00} cash rewards bonus after making {$5000.00} in qualifying purchases within the required promotional period. The only application-related communication I ever received fro...
Vehicle loan or lease
Problems at the end of the loan or lease
To summarize, the servicer has enough funds including over a year of post total payments to process the Gap and Insurance proceeds, including post vehicle being totaled payments to payoff the vehicle and honor my request for the buyback, yet they still refuse to do so, despite retaining an attorney to assist. I continued to make my car payments in good faith that they will work my attorney and get this wrapped up. Th...
Money transfer, virtual currency, or money service
Other transaction problem
I wired money on XX/XX/year> from my business account ( XXXX XXXX XXXX ) at XXXX XXXX XXXX XXXX to my Brokerage account at XXXX XXXX ( to be credited to my account of XXXX XXXX XXXX ). The amount of the wire was {$10000.00}. The sender and recipient were the same through the intermediary bank ( Citibank ) and then XXXX XXXX for further credit to my account of XXXX XXXX XXXX. After many inquiries as to why the money w...
Checking or savings account
Problem with a lender or other company charging your account
Its was XXXX withdrawal from my account in a branch on XX/XX/XXXX I didnt notice my cards was stolen or the money was withdrawn until about XXXX days later in Wells Fargo said i authorized it so I cant get my money back they never showed me a camera with who was in the bank on the day or nothing they just said I gave the person my XXXX number that doesnt make any sense
Money transfer, virtual currency, or money service
Other transaction problem
On XX/XX/year>, two separate {$1000.00} XXXX transfers were sent from two different USAA accounts, for a total of {$2000.00}. USAA returned the {$1000.00} sent from the account ending in XXXX. This complaint concerns only the second {$1000.00} XXXX transfer sent from the account ending in XXXX. USAA has not returned this {$1000.00}. USAA assigned dispute ID XXXX to this transaction. The transfer was authorized from t...
Prepaid card
Trouble using the card
XX/XX/XXXX I added money to the account that XXXX sent me two debit cards to Mail that I did not even ask for and once I added money, they deactivated the account and sent an email. The account was closed then they sent money through mail which took seven days longer when one of the agents stopped first class to get my check in mail with late fee fees on utilities and rent monthly payment to do not want to pay for my...
Checking or savings account
Opening an account
On XX/XX/year> I received a message from XXXX XXXX from BMO through the CFPB portal dancing around the fact that I submitted documentation for verification of identity to open a checking account with the bank. In the letter I received, XXXX XXXX stated that the bank didn't receive all the requested documents. Why was there only a copy of my utility bill uploaded or submitted? I gave the banker at the local branch a c...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
excessive apr rates over 400 %. my loan should have been paid off by now had the not charged these outrageous rates
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
Made unauthorized drafts out of my account even after I was finally able to hunt them down and they told me they would stop the transaction.
Vehicle loan or lease
Repossession
On XX/XX/XXXX of XXXX my husband and I purchased a vehicle from XXXX XXXX XXXX XXXX XXXX in XXXX XXXX less than 8 months later in XXXX while picking up our son the truck stopped accelerating and would only coast. So we had the vehicle looked at by a local mechanic and else learned at that point the transmission was gone. So I called the dealership and asked for the salesman XXXX XXXX that we purchased the vehicle thr...
Vehicle loan or lease
Problems at the end of the loan or lease
On XX/XX/year>, I sent U.S. Bank a detailed written dispute by certified mail, return receipt requested, to the address U.S. Bank instructed me to use. That letter requested a written response within XXXX ( XXXX ) days and made XXXX specific requests, itemized below. To date I have received no response of any kind. I did not receive the itemized cost documentation I requested, I did not receive the contact informatio...
Debt collection
Electronic communications
I don't know this company but they keep leaving messages, texts and emails. Radius Global Solution XXXX XXXXXXXX XXXX XXXX XXXX XXXX, MN XXXXXXXX XXXX
Money transfer, virtual currency, or money service
Other transaction problem
I have been attempting to withdraw {$2100.00} from my XXXX account for approximately XXXX weeks and have been unable to access my funds. Every withdrawal attempt has failed, and despite multiple attempts to resolve the issue through customer support, I have not been provided with a solution or a reasonable timeline for when I will be able to receive my money. My funds remain in my account, but I have been unable to w...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I am filing a formal complaint against Onity Mortgage for extreme administrative negligence, bad-faith stalling, shifting requirements, and a complete failure to provide basic customer communication regarding a low-risk partial land release request. This process has been dragged out by the lender for over XXXX months, severely jeopardizing a private real estate transaction. The documented timeline of Onity 's failure...
Student loan
Dealing with your lender or servicer
I am attempting to refinance my loan. MPOWER Financing and XXXX XXXX have removed all access to my signed Promissory Note and Truth in Lending Disclosure from my online portals upon entering repayment. I have requested these documents, and they are withholding my legal contract, preventing me from managing my debt.
Credit card
Problem when making payments
I am filing this complaint against U.S. Bank for a severe, systemic violation of Regulation E ( Electronic Fund Transfer Act ) and deceptive consumer practices regarding unauthorized account access and data retention. Chronology of Events : 1. Revocation of Consent : In XX/XX/year>, I explicitly revoked my autopay authorization and completely removed my active XXXXXXXX XXXX checking account details from my online U.S...
Credit card
Advertising and marketing, including promotional offers
On XX/XX/year> I purchased a luxury all-inclusive hotel and flight package through XXXX for {$6500.00}. The property was significantly misrepresented on XXXX 's platform advertised amenities including four restaurants, freXXXX XXXX XXXXpa and massages as included were all false. Multiple serious health and safety violations were documented at the property including expired food actively used in the kitchen, unsafe fo...
Mortgage
Struggling to pay mortgage
I as of XX/XX/XXXX had been working with XXXX XXXX at XXXX XXXX XXXX in which was placed as a XXXX party in order XXXX work through a situation where the home I inherited from my late father was placed into foreclosure after the closing of his estate. She in turn after several months XX/XX/XXXX came back XXXX me in an email after having a phone conversation on XX/XX/XXXX with Approval for a loan modification from the...
Credit card
Trouble using your card
On XX/XX/year>, I discovered that my Citi credit card credit limit had been significantly reduced. I immediately called Citi to ask why my credit limit had been lowered and to dispute the decision. During that first phone call, I was told that I could not begin the dispute process until I received the written notice explaining the reason for the credit limit decrease. The adverse action notice was dated XX/XX/year>. ...
Prepaid card
Problem with a purchase or transfer
" I am filing a formal complaint against Netspend for failing to provide timely notice of a dispute denial and for obstructing my rights under Regulation E ( 1005.11 ). Netspend completely cut off my dispute access and closed my case in their mobile app without providing any written document or explanation of their findings. No notice was given. When I manually discovered the closure in the app and immediately reques...
Credit reporting or other personal consumer reports
Incorrect information on your report
I am filing a formal complaint against Experian XXXX XXXX because their automated database is generating false identity codes that imply I am manipulating my personal information. My full name, Social Security number, and physical address have remained 100 % identical at my residence for the past 20 years. I have never had variations in my identity or residential history. These highly damaging subprime file flags wer...
Credit card
Advertising and marketing, including promotional offers
Dear Sirs, I have been trying to resolve this issue for now going on XXXX months. I have submitted prior complaints on XX/XX/XXXX XXXX, XX/XX/XXXX XXXX XXXX and XX/XX/XXXX XXXX XXXX. I have been trying my best to tell you that Bank of America is deceitful, dishonest, and malicious in their treatment of a customer of theirs for over XXXX years. Not only have these folks been lying to me, they are lying to you and they...
Money transfer, virtual currency, or money service
Fraud or scam
Since XX/XX/year>, Albert XXXX has charged my account a recurring monthly subscription fee and has increased it over time, without honoring my repeated requests to cancel. I have attempted to cancel this subscription on multiple occasions, and each time I have been unable to complete cancellation due to the companys account interface and processes, which do not provide a clear, direct way to stop billing. As a result...
Debt collection
Electronic communications
The company being rude and aggressive and didn't allow me to defend myself or dispute the allegation of the bill, when I was a victim of identity theft and received a case number from the police department.
Mortgage
Unable to get your credit report or credit score
I cant access my report. I can only see it on my credit card score which is XXXX
Credit card
Problem when making payments
Background and Missing Payment Details : Prior to a credit card portfolio transfer from XXXX to Citibank, I made a credit card payment via a physical check in the amount of {$8000.00}. This check was officially processed, endorsed, and cashed by the previous portfolio holder, XXXX, on XX/XX/XXXX. Because the check was successfully cashed, the funds were legally transferred from my bank account, completing my payment ...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I am writing to formally dispute the lending practices associated with my loan issued by Uprova Credit , LLC. After reviewing my loan agreement, I believe the terms of this loan are predatory, unconscionable, and inconsistent with the principles of fair lending. My loan provides {$2400.00} in principal, yet requires repayment of {$6500.00} through XXXX bi-weekly payments, resulting in an Annual Percentage Rate ( APR ...
Checking or savings account
Problem with a lender or other company charging your account
XXXX XXXX scamming to Federal Student Aid. I signed a document thinking it was FSA and to prepay my student loans. No money has been taken yet, but will on XX/XX/year>.
Debt or credit management
Confusing or missing disclosures
I am requesting validation of the alleged debt in the amount of {$700.00}. Please verify the accuracy of this account by providing : Original agreement with my signature Complete payment history Proof of reporting accuracy
Credit reporting or other personal consumer reports
Incorrect information on your report
THIS ACCOUNT DOES NOT BELONG TO ME AND HAS BEEN INCORRECTLY REPORTED ON MY CREDIT REPORT. I HAVE NEVER APPLIED FOR, OWNED, OR AUTHORIZED THIS ACCOUNT AND HAVE NO ASSOCIATION WITH IT WHATSOEVER. I HAVE BEEN DISPUTING THIS FOR MONTHS, AND ITS CONTINUED REPORTING IS CAUSING ME SIGNIFICANT XXXX. THIS INFORMATION IS INACCURATE, MISLEADING, AND DOES NOT REFLECT MY TRUE CREDIT PROFILE. I AM FORMALLY REQUESTING A THOROUGH RE...
Money transfer, virtual currency, or money service
Other transaction problem
On XX/XX/year>, I wired {$10000.00} USD from my personal XXXX XXXX XXXX account to my verified Kraken account. Kraken placed an initial 7-day hold on the funds, which expired as scheduled. On XX/XX/year>, after the hold expired, I attempted to transfer the funds to my personal XXXX wallet. Immediately following that attempt, Kraken imposed a 90-day restriction on my account without first contacting me to verify my id...
Vehicle loan or lease
Incorrect information on your report
I am filing this complaint because Credit Acceptance Corporation continues to report an auto loan balance on my credit reports even though the vehicle was declared a total loss in 2023. At the time of the loss, the vehicle was covered by XXXX insurance, which was intended to cover any remaining balance after the primary insurance settlement. Despite this, Credit Acceptance has continued to report that I owe a balance...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I am filing this complaint because ChexSystems is reporting approximately fifteen XXXX inquiry records that I dispute as inaccurate, unauthorized, unverifiable, or otherwise not supported by adequate documentation. After reviewing my ChexSystems consumer disclosure, I discovered numerous XXXX inquiry entries that I do not recognize or believe were reported without proper authorization. I have previously disputed thes...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
I submitted an application to Cashera LLC for funding and granted them access to my bank account through an online linking portal. Over the past three days, the company has completely cut off all communication and is refusing to respond to emails, calls, or portal messages. They are currently holding my highly sensitive personal application data hostage and retain active digital access to my primary bank account with...
Vehicle loan or lease
Repossession
We bought a XXXX XXXX due, the car had to be repaired 8 times, the company left XXXX XXXX ca in XXXX the vehicle broke down again and I lt was still under warranty and the finance manager said no to repairing the vehicle so the finance told to volunteer to surrender the vehicle, .car sold us a broken unsafe vehicle to drive, we had to pay XXXX 8 times every two weeks, it was not serviced properly, constantly having t...
Vehicle loan or lease
Problems at the end of the loan or lease
For the past XXXX business days, I have been attempting to obtain my payoff letter from Ally. Despite my repeated calls, I have been transferred to a manager, who has assured me that I will receive a call back by the end of the business day. However, I have not yet received any response. I am deeply frustrated by this situation, as I am unable to obtain my payoff letter. Ally has repeatedly claimed that their system ...
Debt collection
Electronic communications
TO : Consumer Financial Protection Bureau ( CFPB ) REGARDING : Willful and Repeated Violations of the Fair Debt Collection Practices Act ( FDCPA ) by Creditors Bureau Associates ( CBA ) I. PRELIMINARY STATEMENT I am filing this formal complaint against Creditors Bureau Associates ( CBA ) for explicit, willful, and ongoing violations of the Fair Debt Collection Practices Act ( FDCPA ), specifically 15 U.S.C. 1692c ( c...
Money transfer, virtual currency, or money service
Problem with customer service
I contacted XXXX XXXX and they told me to contact northwest bank about recalling the original check, northwest refused to do anything
Credit card
Getting a credit card
Received a Citi Mastercard in the mail that I never requested, account ending in XXXX. The card was never activated. A week or so later, I received an email ( to my wifes email address ) that there was a balance due of {$3400.00}. I contacted Citi and told them I had never applied or activated the credit card. Then I asked where the charges were initiated and it was for XXXX XXXX XXXX in XXXX, XXXX. Neither myself or...
Money transfer, virtual currency, or money service
Fraud or scam
Truist bank, {$2100.00} was stolen from my account though my online Truist app, they did not hlep me at all .y son XXXX it to me because we I moving into our new home the next day, he was paying the security deposit and I was paying last and security, we lost our new home due to this and Truist bank refuses to give the money back and has caused us a lot of turmoil and I need something to be done please
Money transfer, virtual currency, or money service
Fraud or scam
On XX/XX/XXXX and XXXX, XXXX, USAA member XXXX received calls he believed were from USAA because the caller ID said such. XXXX XXXX is a long-haul truck driver who was behind the wheel. He glanced at the screen and accepted the call hands-free. He was told to expect two more calls over the next two days, calls he accepted and that also reflected that the caller was USAA. After the Monday, XX/XX/XXXX call, XXXX XXXX r...
Money transfer, virtual currency, or money service
Problem with customer service
I came in person into a Wells Fargo Branch on XX/XX/XXXX in XXXX, Florida to deposit a Cashiers Check for XXXX into my personal checking account. The cashier check was from my mom, and thus we have the same last name. It was made the same XXXX prior to arriving at an XXXX XXXX branch. The WF branch placed a 4 day hold ( XX/XX/XXXX ) on {$9700.00} citing the following special circumstance : Information indicates the c...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
The company refuses to send each signer on the loan their own separate disclosures. I requested it and they said no. I spoke with XXXX and she refused my request. When. I said I would complain to the CFPB she said okay. Each borrower should be able to receive their own disclosures and not dependent on someone else.
Credit card
Trouble using your card
TODAY, I am writing to report the continuous and disruptive harassment caused by Citibank. NOW my Home Depot credit card is blocked for 'security reasons ' and when I attempted to make a purchase I could not. Despite my account being in good standing, these unwarranted security locks prevent me from using my line of credit and cause significant frustration. I request that Citibank review and adjust their security tri...
Checking or savings account
Problem with a lender or other company charging your account
Formal Complaint Against : Golden 1 Credit XXXX : Deceptive Fee Practices/ Refusal to Correct Inaccurate Fee AssessmentI am filing a formal complaint regarding a {$25.00} fee assessed by Golden 1 Credit Union. I attempted to cancel a pending peer-to-peer transaction sent via XXXX. The recipient was completely un-enrolled in XXXX, meaning no funds ever left the institution or transferred to an outside account.When I r...
Checking or savings account
Problem with a lender or other company charging your account
On Wednesday, XX/XX/XXXX, I was contacted by a XXXX XXXX claiming to be with USAA 's fraud department, alerting me to suspicious activity on my debit card. I was instructed to change my password to my online account, and also told that three transactions were flagged as suspicious - one in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX where I reside. I was told that the suspicious transaction in XXXX was from a XXXX B...
Credit card
Problem when making payments
On XX/XX/year>, I found out this credit card was reported more than 30 days late. Given all my cards with this bank should be on autopay, I was confused. When I logged into my accounts online, I found that autopay had been removed for all my old cards except for the new one I just received. I then realized this must have occurred because I closed a deposit account with this bank recently. They have a bug in their sys...
Credit card
Problem when making payments
I received a Best Buy citi bank credit card for the amount of {$4000.00} limit. I used the card for {$2900.00} on XX/XX/year> and XX/XX/year>. Citi bank allowed the purchase and shipping to continue and arrive at my home. This proves Citi bank knew the charges were not fraud as they were delivered to my registered address. Citi Bank then marked my account for fraud and is refusing to give me details, unlock my accoun...
Credit card
Problem when making payments
My HELOC loan provider paid {$3400.00} to my credit card company they cashed the check XX/XX/year> and have NOT credited the payment to my account
Credit card
Problem when making payments
My payments to Fortiva have taken a turn for the Worse because they are Executing a Fraudulent Time Zone Trap by using XXXX Eastern Standard Time when I am in Pacific Standard Time Zone . Fortiva XXXX Parent Company XXXX uses XXXX Eastern Standard Time XXXX They keep me on the phone for unnecessarily long periods of time without accomplishing anything and Talk in Circles as if to intentionally trying to trap me for a...
Credit card
Getting a credit card
I am disputing this hard inquiry under the Fair Credit Reporting Act, including FCRA 604, 15 U.S.C. 1681b, because I do not believe this company had a valid permissible purpose or clear authorization to access my consumer report. I am requesting that the company provide written proof of the application, consent, authorization, or other permissible purpose that allowed it to obtain my credit report. I also request tha...
Money transfer, virtual currency, or money service
Problem with customer service
Wells Fargo failed to follow normal bank processing times. Cashing a {$50.00} check with proper ID should take only a few minutes, but the branch created unnecessary delays and attempted verification steps that are not part of standard procedures.
Credit card
Getting a credit card
Received a letter on XX/XX/XXXX stating my Citibank card was overdue. I do not have an active card, closed an account with them in XXXX and have never requested another card. Tried to speak to multiple employees since then but unable to speak to someone with comprehension in XXXX. Who ever took out this card has apparently charged over {$5300.00} in home improvement stores, citigroup sent me a statement but did not c...
Mortgage
Unable to get your credit report or credit score
b'I purchased a home on XXXX and due to unforeseen circumstances had to file for bankruptcy about 3 years later I had asked my attorney to reaffirm on my home and later found out he failed to do so, but I continued paying my mortgage and never missed or was late on a payment and was able to pay my home off in XXXX XXXX years instead of the 30 year term that was listed on the mortgage, during this time I was told by U...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
XXXX XXXX of 2026 I applied for a loan for XXXX with Amerisave to pay off some credit cards and to do a home improvement project. They required several documents ie income tax returns both personal and my XXXX that I own with my husband.They have software that communicates with you via text or emailed this software does not function properly, In fact they are still sending document request asking me to upload informa...
Credit reporting or other personal consumer reports
Improper use of your report
Experian and XXXX has failed to fulfill its legal obligation under the Fair Credit R Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian and XXXX, alleging systemic issues such as failing to forward consumer-provided evidence to...
Credit card
Advertising and marketing, including promotional offers
I applied for the Citi / AAdvantage XXXX XXXX XXXX XXXX Mastercard through the XXXX XXXX website while purchasing airline tickets. The attached screenshot shows the card being promoted during the booking process with travel-related benefits, creating the reasonable expectation that an instantly approved customer would be able to use the card immediately to complete the purchase. I was approved instantly, but after ap...
Credit card
Problem when making payments
I requested to get my final bill and close my account. I never wanted a Citibank card. XXXX transferred my card to them without my knowledge and now they are telling me I am past due but I have never received any information. When I tried to get access to my account they wanted me to tell them everything including my mother 's maiden name and a lot of personal information. I had already given my social secruity numbe...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am a victim of identity theft. Attached are my FTC Identity Theft Report, identity documents, and legal demand under FCRA 605B ( 15 U.S.C. 1681c-2 ). I demand the immediate deletion of all fraudulent accounts listed in my letter within 4 business days, as required by federal law. Failure to comply will result in me filing formal complaints with the CFPB, FTC, State Attorney General, and pursuing civil litigation fo...
Credit card
Improper use of your report
Subject : Barclays Bank Failure to Remove Fraudulent Credit Inquiry Following Confirmed Identity Theft Report On or about XX/XX/2026, Barclays Bank processed an application for a XXXX XXXX credit card using my personal information. I did not submit, authorize, consent to, or otherwise participate in this application. The application was fraudulent and unauthorized. Immediately upon discovering the unauthorized applic...
Credit card
Improper use of your report
Subject : Barclays Bank Failure to Remove Fraudulent Credit Inquiry Following Confirmed Identity Theft Report On or about XX/XX/year>, Barclays Bank processed an application for a XXXX XXXX credit card using my personal information. I did not submit, authorize, consent to, or otherwise participate in this application. The application was fraudulent and unauthorized. Immediately upon discovering the unauthorized appli...
Credit reporting or other personal consumer reports
Incorrect information on your report
I am a victim of identity theft. Attached are my FTC Identity Theft Report, identity documents, and legal demand under FCRA 605B ( 15 U.S.C. 1681c-2 ). I demand the immediate deletion of all fraudulent accounts listed in my letter within 4 business days, as required by federal law. Failure to comply will result in me filing formal complaints with the CFPB, FTC, State Attorney General, and pursuing civil litigation fo...
Credit card
Advertising and marketing, including promotional offers
On XX/XX/XXXX, I purchased a trailer for {$1100.00} using my XXXX XXXX XXXX XXXX XXXX ( issued by Citibank ). The purchase was under a " no interest '' promotional offer expiring in XX/XX/XXXX. I immediately enrolled the account in Autopay to ensure I would never miss a monthly payment. I was under the impression that the promotional structure worked like a standard 0 % APR grace period, and that regular interest wou...
Prepaid card
Trouble using the card
On XX/XX/XXXX I went to the Bank of America ATM to withdraw my XXXX XXXX. While trying to withdraw XXXX I had an issue with removing my card from the atm and the atm did not dispensed the funds. It failed to provide me a receipt, and it removed the funds from my XXXX XXXX. I went to file a themft complaint with the Human Services the five and on XX/XX/XXXX I received a call from the appeal office stating I needed to ...
Vehicle loan or lease
Repossession
My partner and I got the car deal on XX/XX/year> with a XXXX down payment. I told them I wanted to be in the deal only myself because my boyfriend did not have a license, but they kept negotiating, and in the end, we were both in the deal. XXXX We get a very aggressive notice of cancellation of the contract from California XXXX XXXX confirming that Veros Credit XXXX not approve our loan. I got harassed by XXXX with t...
Vehicle loan or lease
Repossession
I am filing a complaint against Credit Acceptance Corporation regarding a repossessed XXXX XXXX XXXX. I financed the vehicle in XX/XX/XXXX for a principal of {$23000.00}. Over nearly XXXX years, I paid approximately {$13000.00} toward this debt. Following a repossession and subsequent auction sale, Credit Acceptance is now reporting a past-due balance of {$30000.00} on my Experian credit report. It is mathematically ...
Money transfer, virtual currency, or money service
Other transaction problem
WellsFargo denies issuing an XXXX replacement device because I do not have a US phone number. Discriminating for being a permanent expat in XXXX. They did verify me but claim they can not give me a new device which puts me in a bind regarding my assets with Wells fargo.
Money transfer, virtual currency, or money service
Fraud or scam
on Friday XX/XX/year>. I Go into The Bank Of America Located at XXXX XXXX XXXX XXXX Florida To Cash A Bank Of America Check Of A XXXX Im Enrolled in For XXXX. Thr Branch Manager And Female Teller Discriminated Cause I Was Enrolled In This XXXX asking where i get this check from And Refuse To Service Me Sending Me eles Where To Spend More Check Cashing Fees To Commit Fraud Noting I Was Walking Around with A Broken Foo...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am filing a formal complaint against Regions Financial Corp { EnterBank USA ] for violating the FTC Holder in Due Course Rule 16 C.F.R 433.2. This XXXX loan was arranged directly by the seller XXXX XXXX XXXX XXXX XXXX XXXX The purchase was duel marketing agreement the seller executed a contract promising to pay for the system. The exact words in the contract state " This is a contracted services agreement between X...
Vehicle loan or lease
Problems at the end of the loan or lease
I am submitting this complaint regarding the actions of Regional Acceptance Corporation in connection with my auto loan after my vehicle was declared a total loss following a motor vehicle accident. After my auto insurance company paid its portion of the claim, Regional Acceptance Corporation advised me to request a payment extension while we waited for the XXXX claim to be paid. I relied on their guidance and obtain...
Prepaid card
Problem with a purchase or transfer
I stated that I did not have access to my mobile device and wallet when these fraudently charged occurred. Yet, they told me they found no error how is that possible when I didnt have my phone so I was not aware of the charges happening.
Debt collection
Electronic communications
Firstsource Advantage keeps contacting me about an alleged debt that I do not owe. Firstsource has sent multiple emails in back to back cases about this alleged debt. I refuse to pay any part of this allege debt and will give you one warning to cease contacting me after receiving this complaint or you will be immediately sued. My demand amount with me {$2500.00}. Do not contact me again.
Money transfer, virtual currency, or money service
Fraud or scam
Someone posed as an attorney and he requested {$500.00} from me. He was not an attorney. I filed for a refund that was issued but this creep company Fidelity information services then removed my money and placed it in their account. I have the texts messages from this lowlife scammer.
Prepaid card
Trouble using the card
I had found a card I had forgotten about in a drawer and wanted to find the balance of the card. So I tried to use the website on the back ( XXXX XXXX and after inputting the information asked, it said try again later and a notification at the top said to call the number on the back of the card ( XXXX ) to set the pin. I call and after putting in the card number, I get transferred to a help desk person. They tell me ...
Prepaid card
Problem getting a card or closing an account
Back in XX/XX/year>, i filed for unemployment and received a US BANK prepaid debit card of {$220.00} and Sadly it got lost in the mail and thrown out. The Money was never spent. Somewhere, the card is sitting in an envelope in a landfill. I have tried calling US BANK about a card replacement but ended up on hold for many hours. i recently found this website and thought i'd try to get what's mine during a difficult ti...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
Bank of America failed to transfer the {$21000.00} from my home loan modification to XXXXXXXX XXXX when the loan was sold in XXXX. Ive had nothing but problems with XXXX ever since. They both deliberately lied to my bankruptcy attorney. About the home loan modification. I was harassed throughout my bankruptcy. They even got my own bankruptcy attorney against me. I reported to the bankruptcy court the payments I was b...
Debt collection
Electronic communications
I do not believe this debt is accurate or valid. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ), I am formally requesting full validation of the alleged debt. This includes but is not limited to : A detailed explanation of what this alleged balance is for. A complete audit trail and payment history showing how the alleged amount was calculated. A copy of any si...
Credit card
Getting a credit card
To Whom It May Concern, I am writing to file a formal complaint regarding the handling of my application for the Citi AAdvantage Platinum Select Card, which I submitted on XX/XX/year>. After several weeks passed without receiving any update on my application, I contacted Citis customer service department to inquire about its status. During the course of my follow-up, I spoke with two different supervisors, both of wh...
Money transfer, virtual currency, or money service
Fraud or scam
.Our Truist Bank business account was enabled for wire transfer functionality without our authorization or consent. We did not request this feature, nor did we execute any agreement expressly enabling outgoing wire transfers. Unauthorized access and transaction dates were on XX/XX/year> and again on XX/XX/year> on XXXX of my business account XXXX, XXXX and XXXX. The bank was called immediately on both dates, disputes...
Vehicle loan or lease
Problems at the end of the loan or lease
I paid off my Wells Fargo Auto loan ( account # XXXX, XXXX XXXX ) in full on XX/XX/year>. It has been approximately 10 months and I have not received the vehicle title or any lien release documentation. I have called Wells Fargo twice and was not sent any confirmation as promised. I contacted the Indiana BMV directly and confirmed the lien is still listed as active, with a " Non-ELT '' ( non-electronic ) lien type, m...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
This an installment loan I have had with power pay LLC since XX/XX/year>. The loan was about {$30000.00}. It was for doing the roof of my house in! Massachusetts. After 5 years, I have paid a total of {$20000.00}. I still have a balance of {$26000.00}. This is outrageous. I have been making regular payments with XXXX to XXXX XXXX dollars more each month, trying to pay off the balance. Something has got to be wrong. I...
Credit card
Problem when making payments
This is an urgent follow up to open complaint XXXX I am filing this new complaint because the creditor Wells Fargo has actively penalized my credit profile while under active federal investigation. On XX/XX/XXXX Wells Fargo filed an interim response to the CFPB stating they needed more time to thoroughly investigate my dispute. However their own internal records show that on XX/XX/XXXX, the day before telling the CFP...
Money transfer, virtual currency, or money service
Problem with customer service
XX/XX/year> XXXX requested amount for cashiers check. Tuesday afternoon around XXXX I went to M & T bank to obtain a cashier 's check in the amount above. I had no issues at this point the check was to be submitted to a dealership ( XXXX ) for a vehicle down payment. I sent the photo to the check to XXXX but they require verification by calling the bank. After XXXX made multiple attempts to contact M & T who I later ...
Student loan
Struggling to repay your loan
Hi there, I'm writing to follow up on victim compensation as I believe I am affected by this lawsuit and I'm hoping you can provide more information. My situation was a little rare so here 's a brief explanation. I was a student loan borrower through Sallie Mae from XX/XX/XXXX to XX/XX/XXXX while I was studying overseas at XXXX XXXX in XXXX, XXXX. I'm a U.S. citizen but I found after enrolling and the approval of my ...
Money transfer, virtual currency, or money service
Other transaction problem
I woke up to a {$590.00} charge that was allegedly for an old account through US BANK. They claimed to try to contact me but were calling an old number even though my current account had the correct phone number. I am very frustrated about this as I would have happily made arrangements to get it taken care of. That is a large payment when I have other bills and do not get paid again until XX/XX/XXXX.
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
Accuracy in the credit information they report and may be liable under 15 U.S.C. 1681 accuracy and Your reporting agency has failed to maintain reasonable procedures in your operations to assure maximum possible and fairness of credit reporting. Also, in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Credit reporting or other personal consumer reports
Improper use of your report
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the b...
Credit reporting or other personal consumer reports
Improper use of your report
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the b...
Credit reporting or other personal consumer reports
Incorrect information on your report
I dispute the accuracy, completeness, and validity of this collection account. Despite my request for validation, the account remains reported without adequate proof of ownership, contractual liability, payment history, or a complete chain of assignment demonstrating the collector 's legal authority to collect and report the debt.
Debt collection
Threatened to contact someone or share information improperly
XXXX XXXX of the Delinquent Recovery Associates called in, and then came in person to the XXXX XXXX XXXX, my place of work, on XX/XX/year> after the debt ( {$600.00} ) had been cleared with the hospital in what can only be an attempt to embarrass or humiliate me for an honest mistake I had already taken care of and paid in full as instructed by the hospital itself. Admittedly this is my first experience with debt col...
Prepaid card
Unexpected or other fees
Dear Office of the President, I am writing to formally log a complaint regarding my closed Netspend account. My account was closed XXXX months ago, and my remaining balance has still not been released to me. XXXX XXXX standard policy, a check for the remaining funds should have been issued and mailed within XXXX business days. It has now been XXXX months, which is a severe violation of that timeline. Account Details ...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
I am requesting reimbursement for all membership charges assessed to my account because I never knowingly enrolled in or intended to maintain this membership. I discovered that Albert had been billing me for a membership that I was unaware of. I contacted Albert customer service on XX/XX/year>, after experiencing difficulty obtaining a resolution. During that conversation, I explained that I did not want the membersh...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am filing this complaint because Experian continues to report inaccurate, unverifiable, and derogatory information on my credit report dated XX/XX/year>. Under the Fair Credit Reporting Act, specifically XXXX XXXX. XXXX ( b ) and XXXX, Experian has a legal obligation to maintain maximum possible accuracy and conduct a reasonable reinvestigation of disputed information. The continued reporting of these negative acco...
Credit reporting or other personal consumer reports
Improper use of your report
You have reported inaccurate and unauthorized accounts on my credit report, which is a violation of the Fair Credit Reporting Act ( 15 U.S. Code 1681i ) requiring a proper reinvestigation of disputed items, and 1681e ( b ), which mandates maximum possible accuracy. These false entries are damaging and unjust, especially since Ive never opened or authorized these accounts. If you fail to investigate and correct this, ...
Vehicle loan or lease
Incorrect information on your report
Consumer Financial Protection Bureau ( CFPB ) Formal ComplaintConsumer InformationName : XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX Phone : XXXX SSN : XXXX XXXX : XX/XX/XXXX Creditor InformationCompany Name : Wells Fargo Auto Account Number : Ends in XXXX Statement of Facts & Nature of the XXXX am filing this formal complaint against Wells Fargo Auto for inaccurate credit reporting , unfair paym...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
I am submitting this complaint against Uprova because I believe its lending practices are predatory and unfair. The loan I received carried an extraordinarily high interest rate that I understand to be the equivalent of nearly 600 %. I believe these terms are excessive and place borrowers into a cycle of debt that is extremely difficult to escape. I am a person with a XXXX and have a XXXX XXXX XXXX. Because of my XXX...
Vehicle loan or lease
Repossession
After my car was repossesed, I tried to retrieve my personal identification documents and wallet with credit and debit cards. The repossesion company told me I have to wait a week or pay them " extortion '' fee to get them sooner. After I contacted my lender " Hyundai XXXX '' to assist with retrieving my personality documents and federally issued documents, they said that it's a 3rd party company and refused to offer...
Credit card
Credit monitoring or identity theft protection services
I had a Macys account ending in XXXX since XXXX. In XXXX, I got an email from Macys asking if I requested a change in email. I called them then and said NO, and to cancel my card ( ending in XXXX ). They asked if I wanted a new card and I said NO. Ive made purchases from Macys online since but used other credit cards, thinking my account was closed. Now I see there is another account with Macys XXXX which is in dispu...
Credit card
Trouble using your card
I am submitting this complaint because I believe Citi has engaged in unfair credit limit reduction practices that have caused significant financial harm. I have been a Citi cardholder since XXXX. My original credit limit was {$16000.00}. Since then, Citi has repeatedly reduced my available credit despite my continued efforts to maintain my account. My credit limit has been reduced as follows : * Original credit limit...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
Disputing payoff amt of {$1900.00} for loan {$1600.00} taken XX/XX/XXXX paid off entirely XXXX days later XX/XX/XXXX with early payment of XXXX XX/XX/XXXX just {$30.00} less than full principal amount of {$1600.00}. I was told Ithats all I could pay off on XX/XX/XXXX since first payment of {$420.00} was due in XXXX day and already processing. I argued that payoff could not be {$1900.00} based on an APR of XXXX and da...
Money transfer, virtual currency, or money service
Fraud or scam
On or around XX/XX/year> I had a fake police officer call me when I was on work duty stating I needed to come down to the station or pay to clear XXXX charges. I had supposedly missed jury duty and had an outstanding warrant for my arrest which I had reason to believe was true because I had police officers come to my home in the middle of the night a week beforehand without any direct contact with me. I paid {$730.00...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
On XX/XX/year>, I applied for a personal loan with Uprova Credit , LLC. My application was denied, and I received an adverse action notice stating that the principal reason for the denial was : Not paid by direct deposit. I am filing this complaint because I question whether this adverse action notice complies with the XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 U.S.C. 1691 ( d ), and Regulation XXXX, XXXX C.F.R. XXXX ( b ...
Credit reporting or other personal consumer reports
Incorrect information on your report
I am filing this complaint because I believe Experian , Equifax, and TransUnion have continued reporting information on my credit files that I dispute as inaccurate, incomplete, inconsistent, or not adequately verified after my review of each bureau 's report. My disputes include bankruptcy-related accounts reported by XXXX ( XXXX accounts ), XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX X...
Vehicle loan or lease
Incorrect information on your report
I am filing a complaint regarding the inaccurate reporting of a XXXX late payment on my Truist auto loan account. My payment was made on XX/XX/year>. Despite this, Truist reported my account as XXXX days past due to the credit bureaus. I disputed the information with XXXX and supplied supporting information. XXXX completed its investigation and stated that the account was updated, but the inaccurate late payment rema...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
Trying to close my account, Albert app has a pesky way of making transfers take just long enough that I never can make time as the user to transfer pending amounts it auto-withdraws ( even after XXXX XXXX is turned off ), I can not stop it from doing this. This has made it impossible to close my account via previous attempts with customer service who gave me info on how to shut off smart saving but not how to transfe...
Credit card
Advertising and marketing, including promotional offers
XXXXI am a XXXX XXXX XXXX XXXX XXXX cardholder with XXXX status, enrolled in autopay, with no late payments and a history of paying my balance in full every month. My current credit limit is XXXXOn an earlier occasion in the weeks prior, and again on XXXX XXXX XXXX, my card was declined for reaching its credit limit, despite having sufficient available funds to cover the balance. This is inconsistent with how the car...
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
I called into the company to get total pay off amount and was told that I still owed over XXXX after making XXXX payments in the amount of XXXX and I didnt understand why and then I was told that XXXX of my payment every month goes to cover full coverage insurance. I didnt sign anything agreeing to that and if the state doesnt make me carry full coverage insurance on my vehicle why would I pay a loan company who cant...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I am writing to request that Wells Fargo reconsider my application for a XXXX XXXX XXXX XXXX On the day I applied at a Wells Fargo XXXX in XXXXXXXX XXXX I met with a representative who reviewed the qualifications for the Business Line of Credit before beginning my application. During our discussion, I made it clear that my only existing relationship with Wells Fargo was a credit card and that I did not have a busines...
Prepaid card
Trouble using the card
I called into the company to see why my card was declining a {$20.00} purchase when i had a balance greatly that exceeded that amount. The first representative did not want to transfer me when there was clearly a language barrier. Then once i was transferred, the supervisor treated the situation as if it was a personal issue for her and there proceeded hung up because i asked a question about the extensive process. O...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I have multiple conversations with this company revoking permission to debit my account, I have all proof of conversations and multiple demands they do not debit my account and XXXX times now they have continued to debit my account and will not provide any more information
Payday loan, title loan, personal loan, or advance loan
Charged fees or interest you didn't expect
" I have a title loan with this company and have maintained continuous, active personal auto insurance for the entire duration of the loan. Despite this, the company improperly charged my account an unauthorized {$2000.00} 'Insurance Lacking ' ( Collateral Protection Insurance ) fee. After I provided proof of my continuous personal coverage, the company acknowledged the error by issuing a partial credit memo of {$180...
Vehicle loan or lease
Struggling to pay your loan
Ally Financial engaged in a deceptive pattern of collecting funds under false pretenses. Written evidence, available upon request, proves representatives promised a loan modification if specific payments were made. I complied on multiple dates, yet Ally refused the modification, demanded a XXXX payment, and is now threatening repossession while actively withholding my account and call history.
Mortgage
Applying for a mortgage or refinancing an existing mortgage
my XXXX XXXX be ex huband sometime arund XXXX did a loan modification without my consent. I never gave consent to do this and asked if they could give me information regarding if any equity was taken out or if the terms changed and noting
Prepaid card
Trouble using the card
I have an unused XXXX XXXX reward card issued by XXXX that expired XX/XX/year> for {$200.00}. The funds do not expire under XXXX law. However, XXXX 's phone agents and online portal are bouncing me in a loop and refusing to reissue my funds. I am requesting a check or replacement card for my balance.
Vehicle loan or lease
Incorrect information on your report
I am requesting immediate assistance regarding the mishandling of my auto loan accounts with Ally following the total loss of my previous vehicle. From the very beginning of my new loan, I have been receiving collection calls and notices from Ally, even though my payments have been made on time through automatic payments. My previous vehicle was declared a total loss, and both my insurance company and XXXX insurance ...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I applied, on multiple occasions over the last XXXX months, for a personal loan from Citi Bank. I have continuously received email offers from them to apply for a personal loan and that I am pre-approved for up to {$50000.00}. I have applied and been denied every single time. When I ask why, I am being formally told that my personal information can not be verified. I have checked with all three major credit bureaus, ...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
I uploaded my email in to a data breach finder. It showed that my email alone has been compromised over XXXX times. I then began to notice multiple hard inquiries on my credit report which lead to me to see if Id been a victim of identity theft to began with.
Debt collection
Electronic communications
Contacted me by text message several days after I observed their receipt of a a debt verification request letter that I sent to them via certified mail, despite me calling for an end to communication.
Student loan
Struggling to repay your loan
My granddaughter was in college when the loans were taken out. She graduated got a job and asked for loan modification as she wasn't making that much. They did that for the first year. Then she was given an opportunity to go to XXXX from her college for a yr. The pay wasn't what she expected and she was having difficulty paying. At the time I was working full time and made payments for her or paid what she couldn't. ...
Vehicle loan or lease
Problems at the end of the loan or lease
I spoke to XXXX XXXX on monday i traded in my vechile thrusday and wanted rto cancel my gap coverage and get the prorated refund back. They stated that my XXXX contract was with dealer loyalty i contacted them and they stated it was with XXXX XXXX XXXX i called XXXX XXXX who said it XXXX with them even XXXX i have the signed paper from the orginal contract. I have been getting the run around and would like my XXXX re...
Credit card
Getting a credit card
A few days ago I saw that a brand new Wells Fargo credit card appeared on my credit report. I disputed it with the credit unions and I found out that it was a Wells Fargo credit card. I then called Wells Fargo XXXX department and filed a complaint with them and told them that I never applied for this card and have no idea what it is. They told me that it is through XXXX of their affiliateXXXX XXXX XXXX and the card w...
Vehicle loan or lease
Problems at the end of the loan or lease
On XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX informed me that the title for the XXXX XXXX XXXX ( VIN XXXX ) was issued on XX/XX/XXXX nearly XXXX months after the XX/XX/XXXX date of sale and well outside the XXXX statutory deadline under XXXX XXXX XXXX XXXX XXXX XXXX is presenting this as a resolution to the matter. I have responded in writing to XXXX making clear that the late title issuance does not satisfy my fo...
Money transfer, virtual currency, or money service
Other transaction problem
NON-CUSTOMER COMPLAINT REGARDING AN INTERMEDIARY CORRESPONDENT WIRE HOLD. On XX/XX/year>, an international wire transfer of {$40000.00} USD was initiated from XXXX XXXX XXXX XXXX XXXX to my bank account. The XXXX End-to-End Transaction Reference ( XXXX ) is XXXX. Bank of America , N.A . ( BIC : XXXX ) acted as the final XXXX intermediary clearing bank for this international transaction. According to official XXXX tra...
Vehicle loan or lease
Problems at the end of the loan or lease
In XXXX of XXXX I purchased a XXXX XXXX XXXX with GAP coverage through Wells Fargo Auto, account XXXX. About XXXX months later I refinanced with XXXX XXXX XXXX XXXX XXXX and on XX/XX/XXXX the loan was paid and I received a lien release. I contacted the dealership to cancel the XXXX right away. After XXXX months of no refund I contacted the dealership again and then after XXXX months once more. The dealership told me ...
Prepaid card
Trouble using the card
This is a gift card which I received ( {$200.00} ) which XXXX was trying to use. It did not work online or in any store. I called the prepaidgiftbalance customer service. They asked me that card is not activated and to go to their website and upload details ( ID PHOTO and CARD PHOTO ). That did not work. The website said to call them again. I called again in XXXX minutes and the customer representative now said the c...
Money transfer, virtual currency, or money service
Other transaction problem
On XX/XX/year> I made an attempt to make a purchase using my crypto currency and immediately received a message stating " We're reaching out to inform you that your recent withdrawal request is taking longer than usual to process. We understand that timely access to your assets is important, and we strive to minimize transaction delays. If no security issues are identified, your withdrawal will resume automatically w...
Vehicle loan or lease
Incorrect information on your report
They did send me a paid in full lease letter stating the lease was paid in full and closed and XXXX amount was owed. However after XXXX months of letters and disputes a number of times with all XXXX credit reporting agencies the amount of XXXX is said to be owed and the car was reported as a repo. Now they are demanding after XXXX days that the amount is owed to them. I explained that the amount claims it for the lea...
Credit reporting or other personal consumer reports
Incorrect information on your report
I paid off all my cards but XXXX XXXX XXXX has not updated my balance.I have submitted a dispute trough XXXX XXXX and sent a formal letter to XXXX XXXX asking to have the balance show the correct information. This balances are affecting my XXXX XXXX and would like to have it resolved immedietly. The last payment shows on XXXX, It's been over 30 days.
Vehicle loan or lease
Improper use of your report
Inquiry from XXXX on XXXX XXXX,2022 In the amount of {$4100.00}. I don't recognize this lender and I don't remember authorizing them to perform a hard inquiry on my credit report. By the provisions of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C. Sec. 1681i ( a ), yo...
Prepaid card
Trouble using the card
Company : Netspend Corporation Product : Prepaid Card Issue : Problem with refund / Delayed refund Complaint : On XX/XX/year>, I purchased a Netspend prepaid card at XXXX 's using {$500.00} in cash. My application was denied only after Netspend accepted my money. I was told my refund would be returned within XXXX business days. I relied on that timeframe because I had rent and other bills due. After repeatedly contac...
Vehicle loan or lease
Problems at the end of the loan or lease
I am the lessee on a XXXX XXXX XXXX XXXX ( Account # XXXX, XXXX XXXX ) financed through Hyundai Motor Finance ( HMF ), with a scheduled lease maturity date of XX/XX/XXXX. My lease requires that I return the vehicle to an authorized Hyundai dealer that HMF designates. I have been unable to return the vehicle because multiple authorized Hyundai dealers refused to accept it. On XX/XX/XXXX, I attempted to return the vehi...
Money transfer, virtual currency, or money service
Other transaction problem
XXXX first contacted me regarding an issue with XXXX XXXX transactions being rejected on my merchant account on XX/XX/year>. Their explanation was vague, and they did not provide clear guidance or assistance on how the issue would be resolved. I immediately reached out to my merchant provider, Stax for clarity and rectify the situation. XXXX then informed me that they had communicated with XXXX, that the issue had be...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I am filing a complaint regarding MyQuickWallets repayment practices and fees. On XX/XX/year>, I contacted MyQuickWallet to request either a deferred payment option or a payment plan because I was seeking a way to manage repayment of my account. My request was denied, and I was told the company does not offer those options. The company stated they could reduce my upcoming fees from {$300.00} to {$190.00}. However, I ...
Vehicle loan or lease
Incorrect information on your report
* * Complaint Regarding Failure to Report Accurate Vehicle Loan Information * * I am filing this complaint against XXXXVEROS CREDIT LLC for failing to accurately and completely report my vehicle loan account to the nationwide consumer reporting agencies. My vehicle loan was opened on * * XX/XX/year> * *, and the last XXXX digits of my account number are * * XXXX * *. Despite the account being active, XXXXVEROS CREDIT...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
XX/XX/XXXX took out a personal loan with US Bank and was charged a much higher rate due to XXXX and geographical location my credit was good but was treated unfairly now the loan is in jeopardy and I am receiving unnecessary phone calls XXXX days a week and was threatened to have my credit damaged which actually occurred XXXX months in a row this overt behavior is a violation of ECOA of 1974, which requires a formal ...
Money transfer, virtual currency, or money service
Other transaction problem
I am filing this formal complaint against Bank of America for egregious negligence, failure to process an international wire transfer, and an absolute lack of customer support, which has caused me severe financial and emotional distress. On XX/XX/year>, I visited a Bank of America financial center in person and processed an international wire transfer of {$15000.00} with an employee named XXXX XXXX. Two to three days...
Vehicle loan or lease
Problems at the end of the loan or lease
I purchased a Hyundai in XX/XX/XXXX and financed with Hyundai Motor Finance. ( Account # XXXX ) I refinanced the loan with my credit union XXXX XXXX XXXX XXXX XXXX ) in early XX/XX/XXXX. My credit union informed me that they have not received the title for the car, which is titled in my name and has XXXX as lien holder. Hyundai stated it was sent electronically to the VA DMV, as that is where XXXX is located ( I am i...
Credit reporting or other personal consumer reports
Improper use of your report
Upon reviewing my credit report, I found multiple accounts, inquiries and incorrect information that I am not aware of. Per FCRA 605B ( 15 U.S.C. 1681c-2 ) I demand immediate blocking and removal of accounts, inquiries, and personal information resulting from identity theft. I have provided government ID, proof of address, and an identity theft affidavit so, there shouldnt be any confusion or stall tactics on your en...
Money transfer, virtual currency, or money service
Fraud or scam
A person offered to sell a XXXX XXXX ticket but refused to transfer the ticket after the agreed upon amount ( {$400.00} ) was transferred to their account via XXXX.
Prepaid card
Problem with a purchase or transfer
Bank of America is refusing to grant me an Individualized Review Process ( IRP ) regarding my North Carolina pandemic unemployment funds, which is a direct violation of the CFPB Consent Order entered against Bank of America on XX/XX/year>. They have also refused to honor a payment check related to this enforcement case
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
I am a victim of severe, documented cross-border criminal identity theft ( XXXX FTC Identity Theft Report ID : # XXXX / XXXX Police Force Case File : XXXX ). A syndicate of fraudulent, non-compliant mobile applications ( including XXXX XXXX. XXXX and XXXX XXXX. XXXX ) utilized predatory recurring billing loops to extract {$1500.00} from my financial accounts using Google Play. XXXX is the Merchant of Record for these...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I signed the official closing documents for my VA IRRRL streamline refinance on XXXX, XX/XX/year>. The following day, XX/XX/XXXX, the lender halted the funding process due to an escrow shortage. This shortage arose after the lender issued a {$1800.00} escrow payment to a homeowners insurance company while our property was already continuously insured under another policy. We were not aware that duplicate insurance ha...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I request that the loan is investigated due to the XXXX % interest rates that can not be legal. It is a never ending cycle of payments.
Vehicle loan or lease
Repossession
My name is XXXX XXXX XXXX purchased A new car in XXXX of XXXX lone amount XXXX from ally at 17 % interest I have payed XXXX in payments as of today and in XXXX of XXXX I lost my job causing me to fall behind in payments got a extension that was never applied to my account. On XX/XX/XXXX my car was taken from lows parking lot leaving me to call the police who told me it was repossessed and to call my finance company. ...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I was looking through XXXX for quick payday loans. I was referred to lending sites where i added my information. I never signed anything or documents to accept a loan from My Quick wallet. I kept receiving calls and text from this company to accept the loan. I never responded. A week later i see that they randomly deposited XXXX into my account somehow. I had to close that account because they started charging me for...
Prepaid card
Problem with a purchase or transfer
I have sent written letters to appeal a denial but keep receiving the same letter saying the same exact thing!! I have provided documentation to show proof that I am a victim of identity theft, police report, etc. I just keep receiving the same letter on why they have denied my claim. I NEVER recieved any card to make any of the purchases. Under federal law, ( regulation E ) consumer liability for unauthorized electr...
Debt or credit management
Confusing or missing disclosures
I do not believe this my information last year around XXXX this popped up on my credit report. XXXX something about XXXX years ago.
Prepaid card
Unexpected or other fees
XXXX is the cardholder. I've spoken to customer service several times and have informed them of this to no avail. I was only allowed access to one statement that was cut down to show 5 partial transactions. When enlarged instantly blurred the content, making it no longer legible.
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
XXXX was paid torward personal loan of XXXX on XX/XX/XXXX. I reached out after the payment was made to make sure they applied the payment towards principal. DCU was contacted after the fact and I was told I did not do it the proper way. But they still ended up taking my automatic double installment at the end of XXXX even tho the due date was pushed because the of the XXXX was placed towards installments with interes...
Vehicle loan or lease
Repossession
On XX/XX/XXXX, I financed the purchase of a XXXX XXXX XXXX through Ally after purchasing the vehicle from XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). Shortly after taking possession of the vehicle, I discovered a cockroach infestation. I immediately notified the dealership, documented the condition with photographs and videos, allowed multiple cleaning attempts, and ultimately rejected the vehicle in writing on XX/XX/XXXX....
Vehicle loan or lease
Problems at the end of the loan or lease
Case # XXXX On XX/XX/2026, my new financial institution, XXXX, issued a full refinance payoff check to Ally Bank in the amount of the full amount owed on the loan. This check was successfully received and processed by Ally Bank, and my account was officially marked as closed/paid in full for accont ending in XXXX Despite the loan being completely satisfied, Ally Bank has held my property title hostage. I have contact...
Mortgage
Applying for a mortgage or refinancing an existing mortgage
Purchase-money loan ( Towne # XXXX, XXXX, XXXX XXXX trust property ). Towne originated ; servicing moved to XXXX XX/XX/year> XXXX My complaint is the origination file, not servicing. The source of funds was mischaracterized : funds that were in substance a loan against the trust were documented as a gift. The defect runs through the XXXX, the underwriting and AUS findings, the credit decision, the source-of-funds and...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
THE FOLLOWING ACCOUNTS VIOLATE MY RIGHTS UNDER 15 U.S.C. 1681E ( B ) AND 15 U.S.C. 1681B REGARDING PERMISSIBLE PURPOSE. I DID NOT AUTHORIZE THESE COMPANIES TO ACCESS, REPORT, FURNISH, OR MAINTAIN ANY INFORMATION ON MY CREDIT FILE. I HAVE NO KNOWLEDGE OF THESE ACCOUNTS AND I BELIEVE THEY MAY BE THE RESULT OF IDENTITY THEFT, FRAUDULENT ACTIVITY, OR INACCURATE REPORTING. I AM REQUESTING THAT THESE ACCOUNTS BE IMMEDIATEL...
Prepaid card
Problem getting a card or closing an account
XX/XX/year> XXXXXXXX XXXX Called the card customer service line to have the account closed. Was told by the customer service representative that the account could not be closed until all of the balance had been used. XX/XX/year> XXXXXXXX XXXX Called the card customer service line to have the account closed after using up almost all of the balance ( remaining balance of + {$9.00} ). Was told by the customer service re...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am formally disputing the following accounts as fraudulent and unauthorized. Under the Fair Credit Reporting Act, I am demanding the immediate permanent deletion of these items from my credit report. These accounts were opened without my consent, and their continued presence constitutes a reporting error that is causing me ongoing financial harm. XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX ...
Prepaid card
Trouble using the card
I received a gift card ( Visa debit card ) from someone. It's under XXXX you have to set a XXXX digit PIN to use the card. But when you enter the account # and the XXXX digit pin on the back it says it can't find the account. There is also a phone number on the back XXXX it also asks you for the same numbers ( account and XXXX digit pin ) but same story, it can't find the account. There is no other option when you ca...
Prepaid card
Trouble using the card
XXXX I received a direct deposit from the social security XXXX it's my XXXX check. XXXX dollars I have yet to be able to get any of my money from them and they closed my account for nothing
Student loan
Dealing with your lender or servicer
Predatory Lending Approving loans to students unlikely to repay Interest Rate Abuse Imposing hidden variable rate increases Servicing Misconduct Mishandling payments and disputes Forbearance Steering Pushing borrowers into costly forbearance Fraud Misrepresenting loan terms at origination started school 2018 and had two co-signers, one of which is not very helpful I have had a severe impact on my credit and can't aff...
Vehicle loan or lease
Repossession
My motor vehicle retail installment contract is held and financed by MEI Auto Finance , Inc. My loan account is XXXX % current with a {$0.00} past-due balance, and I actively pay the lender a monthly premium for force-placed insurance ( XXXX ). Over the weekend, my car was moved to an impound lot due to a private parking violation. MEI Auto Finance intercepted the car from the impound lot and forced me to pay a {$200...
Vehicle loan or lease
Struggling to pay your loan
I am filing an official regulatory complaint against Regional Acceptance Corporation ( RAC ) and its parent institution, Truist Bank, for predatory account manipulation, bad-faith servicing, and deceptive practices. I am a XXXX military veteran and current drilling XXXX whose sole household income is guaranteed VA XXXX compensation. I originally applied for this loan at a dealership in California using exclusively my...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
Improper tactics. Approved for loan, then locked out of account. Now reporting loan was given and received, and payments due. Company contact information invalid.
Money transfer, virtual currency, or money service
Problem with customer service
About XXXX years ago, I got a lawsuit from a car accident. The day I went and got the cashier check in question I also had another large cashiers check to the sum of XXXX that I was depositing so, I took XXXX made a separate cashiers check and then put it in an envelope and didnt think another thing about it when I got home I filed the envelope forgetting the check was in there. Bring us to current date. I have found...
Vehicle loan or lease
Improper use of your report
I voluntary return the car and they said it was gone auction off for the full price but they didnt leaving me with a high balanced stew. I told him I am disabled. Im on Social Security now unable to pay that amount. They told me thats not my problem and then it showed up on my credit report. I said they told me they were gon na auction it off for close to what is old which is like {$6000.00} or maybe less and they di...
Money transfer, virtual currency, or money service
Other transaction problem
I am submitting this complaint regarding an unresolved payment dispute involving XXXX, a debit card transaction processed through PayNearMe, and a payment made to XXXX. On XX/XX/year>, I made a payment to XXXX using my XXXX debit card. Due to an overpayment, XXXX initiated a return of approximately {$200.00} to my original payment method. Despite numerous attempts to resolve this issue over many months, the returned ...
Money transfer, virtual currency, or money service
Other transaction problem
On XXXX, I initiated a Domestic wire transfer to make a down payment on a car. The dealership is one that specializes on selling XXXX XXXX care to XXXX military personal overseas. It was a XXXX XXXX. the amount was for {$16000.00}. I followed the directions given to me by the dealership to use an intermediary bank to get the money transferred to the final account. The intermediary bank being XXXX XXXX out of XXXX and...
Credit reporting or other personal consumer reports
Improper use of your report
My debt I owed to swift trucking got sent to collections all fine and dandy I suppose. I explained my situation to collection agency. And paid what I could and was supposed to, to keep it off of my credit and I just happen to look and today on XX/XX/year> I see its on my credit. And I just dont understand why they went back on their word. They record all of their calls so they clearly state that if I paid what I was ...
Vehicle loan or lease
Incorrect information on your report
There are XXXX late payments reported on my credit report. I believe these late payments should be removed because they were reported inaccurately ; this account has since been paid in full and closed. I have otherwise maintained a positive payment history with this creditor. I am requesting that the creditor investigate and remove the late payment notation from my credit reports with XXXX XXXX XXXX XXXX
Vehicle loan or lease
Repossession
On XX/XX/XXXX, XXXX XXXX XXXX XXXX d/b/a Americas Car-Mart repossessed my XXXX XXXX XXXX XXXX XXXX XXXX ) from my private driveway in XXXX, Texas. Before that repossession I received no Notice of Right to Cure, no Notice of Intent to Accelerate, and no pre-disposition notice, by mail, email, phone, or text. On XX/XX/XXXX, two weeks before the repossession, I emailed Car-Mart proactively, in good faith, to work out th...
Money transfer, virtual currency, or money service
Other transaction problem
I made a payment of XXXX $ from my XXXX account to my XXXX XXXX Account. On XXXX XX/XX/year>. The money has never XXXX this day, reached the XXXX XXXX Bank. I asked Truist bank to reverse the payment as my funds might have been stolen or paid into the wrong account. I asked Truist to trace the funds and they are unable to trace it or give me any form of tracking information. Suddenly on XXXX XXXX, my business account...
Debt collection
Electronic communications
I am writing regarding an alleged XXXX XXXX balance being handled by Credit Collection Services. I formally dispute the validity of this debt and request full validation under the Fair Debt Collection Practices Act ( FDCPA ) .Please provide an itemized breakdown showing how this balance was calculated, along with the original agreement or final billing statement from Progressive showing that I owe this specific amoun...
Vehicle loan or lease
Struggling to pay your loan
On XX/XX/XXXX I purchased a XXXX XXXX XXXX from Cars of XXXX XXXX at XXXX XXXX XXXX XXXX XXXX Md. After immediate mechanical problems with the car on the drive home, the car was inspected the next day at an independent shop and it was found that this should not have passed mandatory Maryland XXXX XXXX XXXX. The state police towed the car and did their own investigation, which resulted in them charging the state inspe...
Checking or savings account
Problem with a company's investigation into an existing problem
RE : Formal Dispute and Request for Reinvestigation Under the Fair Credit Reporting Act ( 15 U.S.C. 1681i ) To Whom It May Concern, I am submitting this formal dispute regarding the negative records currently appearing in my ChexSystems consumer file concerning : * XXXX XXXX XXXX XXXX XXXX * XXXX XXXX XXXX XXXX I have carefully reviewed my consumer disclosure and have significant concerns regarding the accuracy, comp...
Vehicle loan or lease
Repossession
I am submitting this complaint regarding Ally Banks handling of my auto loan account during a documented financial hardship. Due to my financial circumstances, I am no longer able to make the required monthly payments. As soon as my financial situation changed, I promptly notified Ally of my hardship and requested to voluntarily surrender the vehicle. I have repeatedly informed Ally that the vehicle is available for ...
Student loan
Dealing with your lender or servicer
" MOHELA is showing only 108 payments remaining and a XXXX XXXX monthly payment, but my official XXXX record shows 177 qualifying payments already made with only 63 remaining until forgiveness. This appears to be a serious processing error. '' Enclosed is the accurate payment count related to XXXX. XXXX more until forgiveness ( around XX/XX/year>XXXX ).
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
On XX/XX/XXXX, XXXX withdrew the entire balance of my XXXX XXXX checking account in the amount of {$14.00} by way of my stored debit card. This is unusual for XXXX to take the entire available balance. In previous small dollar withdrawals, XXXX withdrew whole dollar amounts only. Within minutes of the {$14.00} XXXX withdrawal, an attempted fraudulent purchase for {$510.00} for XXXX XXXX in XXXX XXXX was declined. I b...
Debt collection
Threatened to contact someone or share information improperly
I moved in XXXX, canceled my alarm with XXXX when I did. XXXX said I owed my money, I challenged it on my credit because they tried to say I was under contract, they dismissed it. Recently been receiving emails and they texted my daughter saying I owed zions credit money. I reached out they tried to say I stopped paying XXXX in XXXX. That's not true. I reached out to vivint and they sent me the last invoice from XXXX...
Prepaid card
Problem with a purchase or transfer
I am filing a second complaint because Bank of America sent me a new denial letter dated XX/XX/XXXX that repeats the same incorrect information from my first complaint and does not address any of the evidence I previously submitted. The bank continues to claim the unemployment card ending in XXXX was successfully activated with my credentials, even though the transaction records list the cardholder as XXXX, which is ...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I took this loan out in May of this year, planning to pay the whole amount in full the next week. When I proceeded to try and add a payment method I got a message that my bank account wasnt accepted with the company. I let the loan go unpaid for a month and ended up getting a call from them for a settlement. I ended up calling support and spent almost an hour on the phone with them, trying to update my bank account s...
Credit reporting or other personal consumer reports
Improper use of your report
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the b...
Prepaid card
Problem with a purchase or transfer
On XX/XX/XXXX I realized that more than 400 payments were made using my card totaling XXXX XXXXThe charges began on XX/XX/XXXX and continued until XX/XX/XXXX. I was out of the country from XXXX XXXX XXXX until XX/XX/XXXX and did not use my card for any purchases. None of the purchases were authorized by or for me. I filed a police report, case number XXXX with XXXX XXXX Police. I included copies of my airline tickets...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
My name is XXXX XXXX XXXX. My personal information was exposed in a data breach and used to open accounts without my knowledge or authorization. I did not open, authorize, or benefit from these accounts in any way. The following accounts are not mines Selfinc/Lead account XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX XXXXXXXX all of which is listed on my Transun...
Credit reporting or other personal consumer reports
Improper use of your report
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the e...
Prepaid card
Problem getting a card or closing an account
I have {$1500.00} left in the account but keeps getting more money added to it I have called multiple times I have verified my identity multiple times they refuse to unlock the card and release my funds and send me a new card I have even had the government agency that it goes through send my stuff and try to get it released the fact that it's still locked when I have done everything they've asked me to and then they ...
Credit reporting or other personal consumer reports
Improper use of your report
XXXXI am XXXX XXXX, and Im submitting this complaint myself and there is no third party involved. I attached letters to let you know more in detail about what they are reporting in my credit report. I am demanding that Transunion block the following fraudulent accounts, collections, and inquiries from my consumer credit report within XXXX business days: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
Wells Fargo has placed an incorrect fraud lock on my Online Banking Advanced Access profile, completely blocking digital wallet services. I visited a physical branch yesterday, scanned my photo ID with a banker, and confirmed my mobile phone number. Despite full physical identity verification, Wells Fargo 's automated systems are frozen and customer support refuses to manually clear the technical block. They are rest...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
THE FOLLOWING ACCOUNTS VIOLATE MY RIGHTS UNDER 15 U.S.C. 1681E ( B ) AND 15 U.S.C. 1681B REGARDING PERMISSIBLE PURPOSE. I DID NOT AUTHORIZE THESE COMPANIES TO ACCESS, REPORT, FURNISH, OR MAINTAIN ANY INFORMATION ON MY CREDIT FILE. I HAVE NO KNOWLEDGE OF THESE ACCOUNTS AND I BELIEVE THEY MAY BE THE RESULT OF IDENTITY THEFT, FRAUDULENT ACTIVITY, OR INACCURATE REPORTING. I AM REQUESTING THAT THESE ACCOUNTS BE IMMEDIATEL...
Prepaid card
Unexpected or other fees
XX/XX/XXXX, i 2026 at XXXXXXXX XXXX. I went to near the XXXX XXXX, Wells Fargo XXXX XXXX, California to take out money off my XXXX card that had a balance of {$220.00}. I only asked for XXXX and it took off my whole XXXX amount that I receivedand it said I had insufficient funds as I was on my app in front of the ATM. It showed my balance it returned my card to me and didnt open the slot for the XXXX. I refreshing my...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am writing to express my concern regarding the disputed accounts on my credit report. Multiple times, I have raised the issue of inaccuracies in these accounts, and have consistently requested that they be thoroughly investigated. Despite my efforts, I have yet to receive any resolution or corrective action. These erroneous accounts are severely damaging my credit file and hindering my ability to live a normal life...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
Last payment was made in XXXX and it still reflects on my record. Dates also keep changing to keep the account open.
Prepaid card
Problem getting a card or closing an account
I have a XXXX XXXX XXXX Credit Card. When I redeem the points, you can select your gift option. I chose XXXX Gift cards. On XX/XX/year> - I redeemed XXXX points, and this transaction was for XXXX physical gift cards in the amount of {$100.00} each, which is {$500.00} total, and XXXX physical gift card for {$50.00} each. This total amount was for {$550.00} - and I received a confirmation that the transaction was proce...
Prepaid card
Problem with a purchase or transfer
This complaint is being filed regarding a direct, systemic violation of Regulation XXXX ( Electronic Fund Transfers Act ) error resolution procedures, intentional system ledger manipulation, and XXXX violations by Netspend Corporation. I initiated a formal dispute regarding unauthorized/erroneous activity on my account involving {$1000.00}. Netspend had a strict statutory deadline under federal law to investigate and...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
I applied for an auto loan with Wells Fargo and was asked to provide my bank account information for payment purposes. I provided my XXXX account information, as XXXX is my bank. A few days later, I received an email from Wells Fargo stating that I did not have an account with XXXX. When I called to inquire, a Wells Fargo representative told me that XXXX is not an authorized bank that customers can use for this purpo...
Debt collection
Electronic communications
Credit Collection Services sent me an unsolicited text message on XX/XX/year>, from number XXXX, attaching a PDF ( XXXX ) that contained my personal and alleged debt information. The text did not warn that the PDF included sensitive personal information, provided no confidentiality protections, and was sent without my prior consent or verification that it was my phone number. Coworkers saw the message and/or PDF on m...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I invested money on this platform and now it will not let me get my money off or de-invest it
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
I have been an active user on Kraken since XXXX. I'd transferred approximately {$4500.00} between XXXX into a digital wallet. Last log in was approximately the week of XX/XX/XXXX and all funds were present. I logged in today XX/XX/XXXX and it now states the account was closed. I'd reached out to customer service via their reddit page and they're stating the account had a XXXX balance and that it was closed in XXXX, a...
Debt or credit management
Confusing or missing disclosures
I am submitting this complaint regarding the handling of my auto loan account with Ally Financial. On XX/XX/XXXX, Ally Financial charged off my auto loan in the amount of {$6100.00} after I had voluntarily surrendered my vehicle due to financial hardship. I was never notified that my account had been charged off. I only became aware of the charge-off after reviewing my credit report and discovering that my credit sco...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am filing a formal dispute regarding inaccurate, unverifiable, and potentially fraudulent information appearing across my consumer credit files with all three credit reporting agencies. These entries contain incorrect account data, inaccurate personal identifiers, and inconsistent reporting that is negatively impacting my credit profile. Disputed Negative Accounts The following accounts are inaccurate, incomplete, ...
Credit reporting or other personal consumer reports
Improper use of your report
My report includes inquiries that I believe do not meet the permissible purpose requirement set forth in 15 USC 1681b. I suspect these inquiries were made in error and am requesting their removal.
Payday loan, title loan, personal loan, or advance loan
Getting the loan
On or about XX/XX/XXXX I received a notice from Equifax confirming that my request to remove my credit freeze was executed. I never requested this removal and called to get the freeze put on and put a fraud alert on my account as well as with the other credit bureaus. Changed all my passwords. A few days later I received a letter from USAA - stating that I had applied for a consumer loan. I never applied for a loan w...
Credit reporting or other personal consumer reports
Improper use of your report
I recently reviewed my credit reports from Experian , TransUnion, and XXXX dated XX/XX/XXXX and identified several accounts and hard inquiries that I did not recognize or did not authorize. The following items are being disputed : * An auto loan reported as XXXX XXXX, opened XX/XX/XXXX, closed XX/XX/XXXX, showing multiple late payments ( approximately XXXX reported across bureaus ). * A collection account reported by...
Credit reporting or other personal consumer reports
Improper use of your report
STATUTORY JURISDICTION & MANDATE Pursuant to 12 U.S.C. 5481, I am invoking the statutory protections of the Consumer Financial Protection Act. Under 12 U.S.C. 5511, the CFPB is mandated to ensure that providers of consumer financial products, including Credit Reporting Agencies ( CRAs ), comply with Federal consumer financial law. I am documenting a terminal breach of duty by Credit Bureaus regarding my consumer file...
Vehicle loan or lease
Incorrect information on your report
I am filing this new formal complaint because Credit Acceptance Corp. used a bad-faith 'Fraud Pivot ' to force my previous complaint closed on XX/XX/year>, by falsely claiming 'Suspected Fraud. ' I am NOT alleging identity theft or third-party fraud. I am the account owner disputing inaccurate, impossible credit reporting under 15 U.S.C. 1681s-2 ( b ) .Credit Acceptance Corp. is reporting this account to the major bu...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I hope you're doing well. I've run into a bit of a problem. While going through my credit report, I noticed some things that don't seem quite right, and it appears my identity have been stolen online. My nephew, who's studying XXXX XXXX, helped me out by finding a way to check if my XXXX emails were involved in this breach. To my surprise, it turns out that XXXX out of XXXX of my emails contain a lot of my sensitive ...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/3209 [ XXXX ] ( XXXX : XXXX ) XX/XX/year>XX/XX/2967 XXXXXX/XX/9950: Formal Dispute, Request for Validation, and Notice to Cease Collection Activities XX/XX/XXXX To Whom It May Concern : I am writing to formally dispute the alleged debt that you claim I owe. This correspondence is not an acknowledgment of liability or a promise to pay. Rather, it is a request that you comply with you...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am filing this complaint against Equifax , Experian, and TransUnion for reporting inaccurate, unverifiable, and potentially fraudulent information on my consumer credit reports in violation of the Fair Credit Reporting Act ( FCRA ), including requirements for maximum possible accuracy, reasonable investigation, and correction of disputed information. I dispute the continued reporting of inaccurate account informati...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
Fraud and Identify Thief XXXX XXXX and XXXX XXXX Bank of American Claim Number : XXXX I was the victim of identity theft and fraud to numerous credit cards and bank accounts on XXXX XX/XX/year> in XXXX, NC while on a weekend visit. My phone was stolen and broken into, my XXXX password was reset and the master key was used to completely take over my icloud account. XXXX XXXX was stop the use of my icloud account since...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
Complaint Narrative Subject : Delayed Payment Processing and Unwarranted Late Fees by Wells Fargo Bank , N.A . Incident Details : Payment Amount : {$3600.00} ( Paid in full ) Payment Initiation Date : XX/XX/year>2026 Financial Institution : XXXX Bank ( Paying Account ) Receiving Institution : Wells Fargo Bank , N.A . Wells Fargo Due Date : XX/XX/year>2026 Description of Issue : On XX/XX/year>2026, I initiated a final...
Vehicle loan or lease
Struggling to pay your loan
I'm submitting this complaint because Ally Bank 's response to my previous CFPB complaint failed to address several important facts regarding my hardship and the way my account has been handled. My financial hardship wasn't caused by ordinary financial difficulties. It resulted from extraordinary circumstances, including a federally declared natural disaster, ongoing XXXX, homelessness, and the complete loss of my pe...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
Accuracy in the credit information they report and may be liable under 15 U.S.C. 1681 accuracy and Your reporting agency has failed to maintain reasonable procedures in your operations to assure maximum possible and fairness of credit reporting. Also, in XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX ( XXXX XXXX XXXX ).
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am a victim of identity theft. Attached are my FTC Identity Theft Report, identity documents, and legal demand under FCRA 605B ( 15 U.S.C. 1681c-2 ). I demand the immediate deletion of all fraudulent accounts listed in my letter within 4 business days, as required by federal law. Failure to comply will result in me filing formal complaints with the CFPB, FTC, State Attorney General, and pursuing civil litigation fo...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I am submitting this complaint because I believe Google LLC 's handling of my Google XXXX XXXX XXXX XXXX account has resulted in significant financial harm while denying me a meaningful opportunity to resolve the dispute. My Google XXXX XXXX XXXX XXXX account was disapproved under Google 's " Spam, Misleading, and Disappointing Content '' policies. As a result, all of my books became unavailable for sale or preview w...
Prepaid card
Trouble using the card
Complaint Description : U.S. Bank is unlawfully withholding my Michigan Unemployment Benefits on my ReliaCard account. I am a fully verified worker who depends on these state funds for my livelihood.My Michigan driver 's license recently expired. I immediately went to the Michigan Secretary of State, renewed it, and was issued a legally binding temporary paper ID while the plastic card prints. I contacted U.S. Bank c...
Prepaid card
Unexpected or other fees
On or around XX/XX/XXXX XXXX XX/XX/year>, I purchased a PLAYCARD prepaid debit card with a {$500.00} cash deposit. As I tried to enroll and activate an account for online access I was unable to successfully do so and the website provided a number to call for assistance. When I called, I spoke with a customer service agent and provided all my information but we were unable to activate the online access account. So the...
Debt collection
Electronic communications
I have repeatedly requested the written Non-Use Settlement agreement before agreeing to pay approximately {$7000.00}. Despite those requests, Pinnacle Recovery has not provided the written settlement agreement, a written decision regarding my settlement proposal, or written confirmation of the legal effect of the proposed Non-Use Settlement, including whether completion of the settlement would fully release me from t...
Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
I am disputing an account that was opened and reported without my knowledge, authorization, or consent. I did not apply for, use, or benefit from this account in any way. I previously submitted supporting documentation and requested review of this unauthorized account, yet it continues to be reported as verified. The continued reporting of this account raises concerns regarding compliance with the Fair Credit Reporti...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I took out a XXXX loan with a tribal loan website not knowing their interest was extremely high. And I find it unfair with how high they do. Its XXXX XXXX and I think it's insane and they can come after us. Its crazy and they make it impossible to oay back and try to get your paycheck every week
Credit card
Improper use of your report
Summary : Citibank improperly and deceptively performed unauthorized hard credit inquiries on my personal credit reports despite my express verbal instructions withholding consent. On XX/XX/year>, a member of Citis Executive Escalation team reached out regarding a declined credit card app and let me know they could submit a re-evaluation as I had seeking. I explicitly informed the representative that I was not intere...
Money transfer, virtual currency, or money service
Problem with customer service
Bank of America branch staff refused to verify a {$42000.00} personal injury settlement check at the counter and forced me to use the ATM. The bank partially released funds, then clawed them back. The branch manager just dismissed me, refused to look into the system stating I don't have an appointment, and gave conflicting information calling it 'invalid ' and 'NSF ' without providing documentation. The bank was with...
Debt collection
Electronic communications
I started getting text messages from an unknown number saying they were waypoint resource group and sent me two messages in the same day on XX/XX/XXXX then again XX/XX/XXXX and again XX/XX/XXXX to which I responded STOP and then the messaged me again XX/XX/XXXX after I said STOP so I responded with STOP twice then again messaged me XX/XX/XXXX to which I responded yet again STOP about five times hoping they would get ...
Prepaid card
Problem with a purchase or transfer
To be completely clear, XX/XX/XXXX, was the first day I ever discovered these funds existed, and that is the exact date I immediately began my fraud investigation.I am filing an urgent, formal complaint against Bank of America for its overtly hostile, bad-faith denial of my fraud dispute and an absolute, calculated abdication of its legal investigative duties under federal law. The bank opened official fraud claims #...
Credit card
Credit monitoring or identity theft protection services
Take my account off the derogatory report never used card. It has a XXXX balance so why does it need to be looked at.
Prepaid card
Problem with a purchase or transfer
On XXXX XXXX XXXX, I made a payment error of {$1000.00} from my U.S. Bank ReliaCard, which contained my unemployment benefit funds. That payment resulted in an unintended overpayment of {$720.00} to my apartment community. After numerous documented attempts to resolve the matter directly with my apartment community 's Regional Manager, who declined to refund the overpayment, I contacted U.S. Bank on XXXX XXXX XXXX to...
Debt collection
Threatened to contact someone or share information improperly
On or about XX/XX/year>, Radius Global Solutions contacted my brother regarding me instead of contacting me directly. My brother informed me of the call. I contacted Radius Global Solutions and spoke with a representative ( XXXX XXXX ) who confirmed that they had my correct phone number listed as my primary contact but admitted they never attempted to call me. The representative stated they instead relied on a skip-t...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
Under the Fair Credit Reporting Act ( FCRA ), only accurate and verifiable information may be reported to consumer reporting agencies. If the late payments can not be verified as accurate, I request that they be removed from all credit reporting agencies immediately.
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
XXXX XXXX XXXX XXXX XXXX XXXX Account Information Address XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX Phone Date Opened XX/XX/XXXX Responsibility Individual Account Account Type Open Account Loan Type FACTORING COMPANY ACCOUNT Balance {$240.00} Date Updated XX/XX/XXXX High Balance {$240.00} Original Creditor CREDITNINJA Pay Status >Collection<
Mortgage
Applying for a mortgage or refinancing an existing mortgage
I am filing a complaint against Pulte Mortgage due to a severe financial privacy violation, data mix-up, and subsequent withholding of my loan records. During the conditional approval phase of my mortgage application, on or about XX/XX/year>, Pulte Mortgage uploaded an urgent demand to my online loan portal. This message required me to write an explanation letter for a series of XXXX {$25000.00} deposits from an XXXX...
Vehicle loan or lease
Incorrect information on your report
I am disputing the accuracy and completeness of the reporting of the above-referenced account. I was an owner on this vehicle loan with Credit Acceptance Corporation. The vehicle experienced major mechanical problems, including engine failure, and the vehicle was voluntarily surrendered to the lender. However, my credit reports contain inconsistent information. The account is reported as a repossession and, in some i...
Vehicle loan or lease
Incorrect information on your report
I am writing to dispute the accuracy of the above-referenced account appearing on my XXXX credit report. The account is currently reporting a 120-day late payment history and includes the remark, Settlement accepted on this account. I believe this information is inaccurate. This account was paid in full and currently reports a XXXX balance. I dispute the late payment history and the settlement notation because they d...
Prepaid card
Problem getting a card or closing an account
I am writing to formally address an ongoing matter concerning payments made to your institution on behalf of the Louisiana XXXX XXXX. Below is a summary of the payments and related correspondence XXXX XXXX On XX/XX/XXXX, a payment of {$420.00} was sent to U.S. Bank from the Louisiana XXXX XXXXXXXX XXXX On XX/XX/XXXX, an additional payment was made. XXXX Throughout XXXX and XX/XX/XXXX, mutiple payments ( ranging from ...
Student loan
Struggling to repay your loan
I am writing to formally dispute and appeal the recent decision by Sallie Mae to deny my Total and Permanent Disability ( TPD ) loan discharge. As a disabled veteran who honorably served our country, I am facing significant financial hardship and believe my denial was unjustified. Requested information, completed application, denied because of missing information from Veterans Administration. ( XX/XX/year> ) Resubmit...
Vehicle loan or lease
Struggling to pay your loan
I requested a temporary hardship accommodation due to a medical ( under doctor 's care ) leave from work. I explained that I have been out of work for several weeks and have been receiving short-term disability benefits, which significantly reduced my income. Because of my financial situation, including my mortgage and other essential living expenses, I requested either : A two-month payment extension with no partial...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
I have a credit builder loan with moneylion my payment was due on XX/XX/XXXX, and to be on time I made the payment a few days early on the XXXX for what was due on the XXXX. They tried to charge me again on the XXXX. I contacted them and they told me I can only make the payment due on the XXXX on the XXXX anything before the XXXX they see as an extra payment, when I told them no I was not making an extra payment that...
Prepaid card
Trouble using the card
Netspend closed my account with no explanation and HAS NOT RETURNED MY {$4100.00} IN FUNDS. I just randomly got an email one day and they email said my account was closed. I called on XX/XX/XXXX and asked them to overnight my funds to me via check and they never did so. I want damages, my account to be re-opened, and my funds to be mailed to me in an overnight check immediately.
Prepaid card
Trouble using the card
I receive child support through the state of XXXX. I recently learned that funds had been deposited to a ReliaCard account years ago after Nevada changed card providers. I had never received the original card and was unaware the funds were being held. After U.S. Bank acknowledged the issue, they issued me a replacement ReliaCard with approximately {$8700.00} available in the account. I activated the card, confirmed t...
Prepaid card
Unexpected or other fees
I am filing this complaint against XXXX, XXXX, and its third-party program managers, Netspend and XXXX, for a severe violation of my consumer rights under Electronic Fund Transfer Act ( EFTA ) / Regulation E guidelines following an incident of identity theft. On XX/XX/year>. I noticed unauthorized, suspicious activity on my account totaling {$9500.00}, these funds was stolen from my account in the middle of the night...
Prepaid card
Problem with a purchase or transfer
I reported unauthorized Visa debit card transactions on XX/XX/year> Subject : Dispute Claim Confirmation Account Number : ending in XXXX Claim Date : XX/XX/year> Claim Number : XXXX Claim Amount : {$1500.00} to Netspend. The dispute was accepted, but I have not received a clear update on the investigation status or stage of review. but I have not received a clear or consistent explanation of the investigation status,...
Student loan
Dealing with your lender or servicer
XXXX complaint Open Amendment for clarification : Updated information. Upon the new loan simulator on XXXX XXXX I am on track for standard 20-year IDR forgiveness. My official count shows I have made 138 payments, leaving 102 payments remaining. My 10-year Standard Plan cap under IBR is mathematically documented at {$380.00} now, from the {$410.00} previously mentioned in prior complaints open. My servicer is current...
Debt collection
Threatened to contact someone or share information improperly
I am submitting this complaint regarding the balance being reported on my automobile account and the collection practices used by the creditor. Following a serious automobile accident that resulted in significant damage to my vehicle, I attempted to address my account. Instead of receiving reasonable assistance, I began receiving repeated and threatening phone calls from the creditor and/or its representatives regard...
Vehicle loan or lease
Improper use of your report
On XXXX XXXX i check my credit report an notice this company, Stellantis ( account # XXXX ) stating i owe XXXX dollars for an vehicle 2021 XXXX XXXX XXXX XXXX, I sent a letter asking them to send me a contract with my signature a letter of validation I received nothing.
Student loan
Struggling to repay your loan
In XXXX of XXXX, at the age of XXXX XXXX XXXX, I began to attend XXXX XXXX XXXX in XXXX, Washington. I was told that I was their first student to sign up for their new, at the time, program for XXXX XXXX Since only XXXX people, me and some other student, had signed up for XXXX XXXX that we would be merged into the XXXX program since we had the same classes, syllabus, for the XXXX XXXX XXXX. After the second quarter e...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I was promised by a customer representative that i would receive my mobile paycheck the next day just to find out they are holding it for another 10 days with no actual reason to why and i need the money now or atleast some of it and they tell me theres nothing they can do about it even after XXXX of taking a picture of check and trying to dispute it right after! they also put a negative balance as i owe the money to...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
For XXXX XXXX transactions of {$600.00} each sent to a recipient in which I did not authorized. These transactions were not authorized and therefore fits the criteria of unauthorized transfers and use of my debit card which was linked to my XXXX XXXX. Today, I cant use XXXX XXXX for anything and the account is restricted in which a separate complaint will be filed. {$600.00} - XX/XX/XXXX sent to XXXX XXXX {$600.00} -...
Prepaid card
Trouble using the card
In XX/XX/XXXX, I attempted to resolve an issue regarding two separate {$25.00} XXXX gift cards issued by U.S. Bank National Association, totaling {$50.00}. The plastic cards displayed an expiration date of XX/XX/XXXX. However, both cards were completely defective from the date of purchase. Prior to expiration, they never worked at merchant terminals, and the online portal locked me out. Because the cards were complet...
Vehicle loan or lease
Incorrect information on your report
I am submitting this complaint regarding Ally Financials handling of my auto loan deficiency balance following the voluntary surrender of my vehicle. After the vehicle was surrendered and sold, I contacted Ally to resolve the remaining balance. During those discussions, I was informed that if I entered into a payment arrangement, I could settle the remaining balance for approximately {$12000.00}. I was also advised t...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
Loan payments biweekly have become unaffordable as my income has reduced over the past few weeks due to a XXXX XXXX ( XXXX ) resulting in lost time at work under FMLA and in turn lost income. Had called once asking for the ability to refinance or assistance though no meaningful information was provided.
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
I did not sign up for a subscription and if I did Im pretty sure I cancelled it. They took XXXX out of my account unauthorized. I tried to cancel but their app requested the last XXXX digits of Alberts debit card that I never even gotten nor requested to begin with. And then the app claims they dont refunds. I demand my money back and for my unauthorized subscription to end.
Debt collection
Threatened to contact someone or share information improperly
After repeatedly telling XXXX this matter will be handled in writing the company decided yet again to contact someone not one my account. They were told that the number they are calling is a third party. They have again violated my privacy by doing this. Its a violation of the CFPA. Photo from third party attached. I again want an arbitration. At this time I will be seeking damages.
Vehicle loan or lease
Improper use of your report
Complaint statement I am filing this complaint concerning Regional Acceptance Corp furnishing a charged-off automobile balance of {$12000.00} to consumer reporting agencies. I attempted to contact Regional Acceptance Corp in writing by certified mail to dispute and request validation of the account. USPS tracking number XXXX shows the item was accepted on XX/XX/year> and returned to sender on XX/XX/year> because the ...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
This complaint is against XXXX for serious failures in consumer safeguarding and oversight of their client XXXX ( Dispute ID : XXXX ). I returned all items to XXXX ( XXXX ) on XXXX XX/XX/year>. Merchants own records explicitly confirm this : XXXX XX/XX/year> : we can see only XXXX items shows returned. XXXX XX/XX/year> : allow us longer once item reaches the warehouse refund will be issued. These are clear written ad...
Debt collection
Threatened to contact someone or share information improperly
I am filing a complaint regarding severe violations of the Fair Debt Collection Practices Act ( FDCPA ) and the California Rosenthal Act by a debt collector attempting to collect a deficiency balance related to a towed and scrapped vehicle ( Impound File # XXXX ). On XX/XX/year>, I received a series of aggressive text messages from a collector at phone number XXXX ( XXXX ) XXXX. The collector initially threatened tha...
Prepaid card
Problem with a purchase or transfer
I am filing this complaint regarding Netspend 's handling of a dispute involving a cancelled purchase and a refund that was never credited to my account. XXXX XXXX XXXX XXXX I reached out to Netspend to inquire about stopping two pending transactions totalling {$880.00}, which I cancelled shortly after the purchase because I realized the online stores description of the XXXX was contradictory and I was not comfortabl...
Credit card
Improper use of your report
I am disputing the CBNA inquiry that appears on my credit report on or about XX/XX/year>. I did not authorize Citibank North America ( CBNA ) to obtain my consumer report and did not apply for any credit product that would have provided a permissible purpose for this inquiry. I am requesting that CBNA provide documentation demonstrating authorization and permissible purpose for obtaining my consumer report. If such d...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
In XXXX I opened an account with Service Finance for a new AC for my house. Since that I have made multiple attempts to create an account. I have called and sent emails to this company. They keep telling me to try again tomorrow. Eventually I had to make a payment over the phone the day my payment was due because the website doesn't let me create an account.
Debt or credit management
Confusing or missing disclosures
Experian, Transunion and Equifax violated my rights as a consumer under 15 USC 1681C-2 and I need these inquires blocked and deleted from my credit report within 4 days of receiving this ftc report under fcra law 605b. Remove ; XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXX...
Debt or credit management
Confusing or missing disclosures
To Whom It May Concern, I am filing a complaint against Alperstein regarding what I believe were misleading representations about its debt consolidation program, inadequate disclosure of the program 's impact on my credit, and improper handling of my cancellation request. On XX/XX/XXXX, I enrolled in Alperstein 's debt consolidation program to address my credit card debt. During the enrollment process, I explained th...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
My Quick Wallet, used my general loan inquiry information and entered me into purgatory loan that I didn't agree to or apply for with this company. This is a fraudulent loan company took over {$400.00} from my bank account for a {$300.00} loan. I contacted the company in regards to this matter and informed them that they fraudulently entered me into a loan that had a ridiculous interest rates and repayment amount tha...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Transunion XXXX Equifax Things on my credit report is old and Idemtity theft and its been over 7yrs and plus the company sold my credit to another company without my permission 15 US CODE 1692c 15 US CODE 1692g 15 US CODE 1681e b )
Vehicle loan or lease
Struggling to pay your loan
I was reached out to and informed my credit card and car note were delinquent on XXXX from a navy federal representative. She asked if Id be able to pay anything towards my credit card, and car note and what was the reason for a delinquent status. I explained that I was going through a hardship and I wouldnt have the funds until I got back to school in XXXX and started receiving enough to pay them off in full. She as...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I was putting a friends money in the bank to pay his bill, and they IMMEDIATELY withdrew it from my checking.... I sent them a cessation order to stop pulling AHC transactions. They then pulled money from my account XXXX more times after the order ( twice immediately after, and twice more XXXX hours later ) they refuse to refund it and are refusing to acknowledge the EFTA regulation E.
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I live in an old home built in XXXX and needed updating of my service wire and meter base by installing a new masthead and the electricion gave me the name of XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX He submitted my application request to them while he was at my house to give me the estimate and within XXXX minutes they denied me credit. I called them and they stated they could not give me an explanation over the phone...
Checking or savings account
Problem with a company's investigation into an existing problem
I am a small business owner and a Wells Fargo XXXX customer disputing a chargeback decision issued by Wells Fargo ( Case ID XXXX, {$58.00} ). The bank sided with the cardholder under a fraud claim ( unauthorized transaction ), despite clear evidence that the transaction was authorized. The customer completed the purchase while logged into their authenticated XXXX account and manually applied XXXX XXXX, which requires...
Credit card
Improper use of your report
I opened a Macy 's american express card ( issued by Citi bank ) in XX/XX/year>. However I noted that my last name was spelled incorrectly ( XXXX as opposed to XXXX ). I contacted a Macy 's store associate, asking them to correct my last name. However, they ran another hard inquiry on my credit and opened another account ( without fully informing me that's what they were doing ). I reached out to the card issuer and ...
Student loan
Struggling to repay your loan
Subject : Complaint Regarding Sallie Mae Private Student Loan Servicing Practices, Interest Capitalization, and Hardship Program Handling I am filing a complaint regarding Sallie Maes servicing of my private student loans. Despite paying {$30000.00} toward these loans and making every payment on time since XX/XX/XXXX, my current balance remains {$53000.00}, which is higher than the original amount disbursed ( {$42000...
Debt or credit management
Confusing or missing disclosures
On about Monday, XX/XX/year>, I received a notice via USPS from from a debt collector, XXXX XXXX XXXX, XXXX ; supposedly, attempting to service a debt on behalf of XXXX XXXX XXXX. I understand that any original debt originated from my relationship with XXXX XXXX . I phoned them, and I requested statements to determine if this debt was valid ; and likewise, as well as to determine what the CCCF had done, and during th...
Student loan
Dealing with your lender or servicer
* \ * Dispute Summary Federal Student Loans\ * \ * 1\. \ * \ * Missing Master Promissory Note ( XXXX loans ) \ * \ * MOHELA and XXXX have no Master Promissory Note on file for the loans taken out in XXXX. 2\. \ * \ * Unsigned & Fraudulent XXXX Master Promissory Note\ * \ * The XXXX XXXX on file contains no signature from me and lists an address I have not lived at since XXXX. 3\. \ * \ * Missing XXXX Consolidation Pa...
Student loan
Dealing with your lender or servicer
This is an escalation of active Case # XXXX. MOHELA has violated consumer law by failing to provide a final response within 60 days of the original filing. Since their interim response on XX/XX/XXXX, they have missed multiple administrative deadlines despite possessing the XXXX XXXX XXXX electronic trace number. They are operating in bad faith. Timeline of Events : XX/XX/XXXX : XXXX submitted an Interest Accrual Paym...
Debt collection
Threatened to contact someone or share information improperly
This letter serves as a formal notice of dispute and deficiency pursuant to the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g. After reviewing your response to my debt validation request, I find your submission incomplete, insufficient, and non-compliant with federal law. The documents you provided fail to establish a legally enforceable obligation or your authority to collect. FDCPA Violations and De...
Debt or credit management
Confusing or missing disclosures
Chexsystems {$630.00} to XXXX XXXX XXXX XXXX this is identity theft they bought my information from the bank Im assuming and added me to their list
Money transfer, virtual currency, or money service
Problem with customer service
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Attempted to resolve via U.S. Bank Customer Service line ( XXXX ). The automated system completely failed to route me to a live banker or XXXX to address the hardship freeze. XXXX XXXX : Contacted the XXXX XXXX branch directly ( XXXX ) and spoke with XXXX. During the initial deposit, tellers assured me that management could issue a partial XXXX 's ove...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
Tower Loan of XXXX sent me a live check days before XXXX of XXXX, a check in which I did not apply for. Though I cashed the check because I needed the money at the time, the was no repayment terms on the check. The check was for XXXX and they billed me XXXX monthly and I made all payments on time until I reached the XXXX mark. This company then sued me in court for interest money that was NOT disclosed upon receiving...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
Bank of America has held my rightful working capital for well over 90 days now freezing it from meeting transferred when this money was never in question and they've caused me severe irreparable injury to my company and personal reputation and credit.
Debt or credit management
Confusing or missing disclosures
XXXX, Transunion and XXXX violated my rights as a consumer under 15 USC 1681C-2 and I need these inquires blocked and deleted from my credit report within 4 days of receiving this ftc report under fcra law 605b. Remove ; XXXX XXXX account XXXX date ; XXXX XXXX XXXX, XXXX XXXX account XXXX date ; XXXX XXXX XXXX, Remove inquiries ; XXXX date ; XXXX XXXX XXXX, XXXX XXXX XXXX date ; XXXX XXXX XXXX, XXXX XXXX XXXX date ; ...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
The information on my credit report is not correct I no longer owe them but its stated that I owe them over {$1000.00} on my credit report it would be very appreciated if the information reported was corrected
Student loan
Dealing with your lender or servicer
I took out student loans back in XXXX to pay for my XXXX degree then again in XXXX for my XXXX XXXX. At the time my student loans were with the Department of Education ( technically XXXX XXXX XXXX which became XXXX ). When I graduated in XXXX, I made monthly payments until XX/XX/XXXX when the Covid pandemic occurred. Then, the DOE paused payments until XXXX when I was transferred to Mohela. Once I was transferred to ...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
Cash express showed up to my house with a letter and started banging on my door before taping the letter to my door. It is not even addressed to my husband nor myself.
Student loan
Dealing with your lender or servicer
Im reaching out because Ive been unable to get assistance through MOHELAs customer service channels regarding a student loan overpayment refund. My original letter was dated XX/XX/year> from Mohela about this issue. I overpaid my student loan and am currently owed approximately {$2500.00}. Each time I call, I am transferred multiple times, and the hold times often exceed three hours, making it extremely difficult to ...
Money transfer, virtual currency, or money service
Problem with customer service
On XX/XX/year>, I deposited a U.S. Department of the Treasury IRS check in the amount of {$3300.00} via USAA 's Deposit @ Mobile mobile deposit service. USAA placed an extended hold on the check with a stated release date of XX/XX/year> over one week after deposit. I contacted USAA customer service multiple times on XX/XX/year> and escalated to supervisors on each call. During these calls USAA : ( 1 ) repeatedly cite...
Debt or credit management
Confusing or missing disclosures
the Bank of America user interface explicitly confirmed to me that the transactions were processed successful. Furthermore, XXXX XXXX initially also issued electronic confirmations verifying the receipt of these payments based on the cleared data transmitted by the network. Only to be refunded a day later with no warning, This has been a recurring technical defect in the system : after speaking to a representative, t...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I have requested a hardship or account help between my credit line, loan and credit cards but they keep hanging up on me or sending me to the wrong dept.I have called every different number they have given, if I am transferred I get hung up on. I am trying to resolve my depts before they go late but I can not get any help from US bank to take care of this issue.
Vehicle loan or lease
Struggling to pay your loan
I have a loan with Wells Fargo auto. I have tried to get lower monthly payments with no luck and have used deferments up. We had a XXXX XXXX XXXX happen and I have asked for a XXXX XXXX deferments and have been denied. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Even with insurance, it is {$4200.00} put of pocket for this...
Student loan
Struggling to repay your loan
I am filing a formal complaint against Sallie Mae for predatory, inflexible collection practices regarding my private student loans. I am a XXXX XXXX currently in recovery, following an extensive XXXX medical timeline that included a XXXX XXXX major XXXX, and a XXXX XXXX that left me physically unable to work for half of last year. I am currently back at work at XXXX XXXX XXXX as a XXXX Coordinator, but my hours fluc...
Debt collection
Threatened to contact someone or share information improperly
I recently checked my credit profile and saw a collections on my profile. I have excellent credit I have never been late nor applied for credit. looks like someone has opened credit in my name with a dentist. I need this to be removed immediately. I also reached out to them to stop contacting me I told them I was not responsible for this debt. I need help asap the company is TEKCOLLECT
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I am a Florida consumer filing a complaint regarding Uprova Credit , LLC. According to my loan agreement, I borrowed {$400.00}. The agreement states that I would be required to repay a total of {$1500.00}, including finance charges of {$1100.00}, with an APR of 540.26 %. Since obtaining this loan, I have paid approximately {$680.00} toward the account. This amount exceeds the original principal borrowed by {$280.00}....
Credit card
Improper use of your report
I checked my credit report and this company, as of XX/XX/XXXX, has been paid and settled, closed with no further charges or accounts. There is no reason in XX/XX/XXXX, XXXX should be requesting my credit file as I have no attempted to open a new credit card with them
Debt or credit management
Confusing or missing disclosures
XXXX, Transunion and XXXX violated my rights as a consumer under 15 USC 1681C-2 and I need these inquires blocked and deleted from my credit report within 4 days of receiving this ftc report under fcra law 605b.Remove ; XXXX account XXXX date ; XXXX XXXX XXXX, XXXX account XXXX date ; XXXX XXXX XXXX, XXXX account XXXX date ; XXXX XXXX XXXX, Remove inquiries ; XXXX XXXX XXXX date ; XXXX XXXX XXXX, XXXX date ; XXXX XXX...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
Albert Corporation has been charging for a service I did not sign up for. They have also changed the price for the service and charged me for it without notifying me of the price change. They have made it nearly impossible to cancel through the app. They claimed I had a balance that I owed them from a " savings '' account that took money from my connected account and I took it back. Now they say that I have to pay th...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
On XX/XX/year>, I formally submitted a written request to the company to revoke all XXXX authorization for my bank account. I requested written confirmation that this revocation had been processed. In response, the company has refused to provide this confirmation. Instead, they are conditioning my legal right to revoke XXXX authorization on the completion of in-app account closure or service cancellation procedures. ...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
I am filing this complaint against MoneyLion for reporting outdated information on my XXXX credit report in violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2 ( b ). * * My XXXX credit report shows this account with a charge-off. The date of first delinquency was in 2019. This account is approaching the XXXX reporting limit under FCRA 605 ( a ). The account is too old to be reported and should hav...
Debt or credit management
Confusing or missing disclosures
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date of Birth : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX RE : Formal Dispute of Inaccurate and Unverified Consumer Report Information To Credit Dispute/Investigation Department , I am writing to formally dispute the following inaccurate collection accounts and unauthorized inquiries appearing on my XXXX credit report. I have recently audit...
Debt or credit management
Confusing or missing disclosures
Identity Theft Report / Law Enforcement Information Sheet Complainant Information Full Name : XXXX XXXX Current Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Date of Birth : XXXX Statement of Incident I am a victim of identity theft. Personally identifiable information belonging to me has been intercepted, compromised, and utilized without my knowledge or authorization to open multiple fraudulent collection a...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am submitting this complaint against Ally Financial regarding their failure to issue a GAP cancellation refund owed to my business, XXXX XXXX XXXX. On XX/XX/XXXX, XXXX XXXXXXXX XXXX financed the purchase of a XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, Deal # XXXX ) through Ally Financial. As part of the transaction, a Guaranteed Asset Protection ( GAP ) Deficiency Waiver Addendum was purchased for {$890.00}, admi...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
On XX/XX/XXXX I sent an email to my quick wallet stating that I revoke any ach authorization from my bank account and to verify they received my email and that they stopped the authorization. Well they totally ignorey request and still took the {$88.00} from me account on XX/XX/XXXX. I try calling but they never answer. I went to my bank and they did a stop payment just have to wait to see if its stopped in time. The...
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am filing this complaint against Hyundai Motor Finance ( Hyundai Capital America ) for a severe violation of the Fair Credit Reporting Act ( FCRA ). Hyundai is reporting an inaccurate XXXX late payment history on my auto lease account, which has caused an immediate, significant drop in my XXXX XXXX and financial harm. I tendered my full, contractual monthly lease payments within 30 days. Hyundai accepted these fund...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
Albert automatically enrolled me in a paid $ XXXX 'Genius ' subscription without my explicit consent. I did not even have the app downloaded at the time they claim it was authorized. When I contacted their support via text to cancel and request a refund, they refused. They are engaging in deceptive auto-enrollment practices
Money transfer, virtual currency, or money service
Problem with customer service
Citibank has placed a hold on a check I attempted to deposit online. The check was issued by the XXXX Department XXXX XXXX Treasury. I contacted both the IRS and the Department XXXX XXXX Treasury, and a refund trace was initiated. I have also received a letter confirming that the check has been paid. However, Citibank is stating that the check is on hold pending IRS verification. They also informed me that they are u...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
Wells Fargo is a scam bank They allowed fraud after I reported Had my card skimmed but they think it was stolen and refuse to investigate or provide me information on how they came to the conclusion its my fault. Wells Fargo failed me They allowed fraud and reversed credits 3 months later beyond their policy so more lies
Debt collection
Threatened to contact someone or share information improperly
Creditcontrol reached out to a family member via email and used my name, address and last 4 digits of my account number including debts owed. I feel like this violated my personal information.
Debt or credit management
Confusing or misleading advertising or marketing
I was pay off {$14000.00} And my balance is {$2700.00} left That principal {$17000.00} They send me a fee of {$8200.00} So when i call them My balance is wrong and they tell me You should be pay off total amount if {$17000.00} But you didnt pay So we are adding the fee but i said I believe this is no any interest change They say no not for 2year after Well i didnt know that They say your card is promotion card But i ...
Student loan
Struggling to repay your loan
Following up to existing case # XXXX Open ( continued ) I am disputing the validity of my XXXX XXXX loans. There are 8 documents on my account for these loans, and none of them contain my signature. I never signed a Master Promissory Note for these loans. The only XXXX I signed was for XXXX of XXXX XXXX, which has already been paid off in full. I am requesting these XXXX XXXX loans be discharged because I never enter...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
To Whom This May Concern : I am writing to formally express my dissatisfaction with the level of customer service I have received, the inconsistent information provided by money lion representatives, and the continued lack of resolution regarding my account issue. I have been contacting MoneyLion daily since XX/XX/year>, in an effort to obtain assistance and clarity regarding my account. On XX/XX/year>, I filed a for...
Money transfer, virtual currency, or money service
Problem with customer service
Subject : Final Enforcement Request Severe Inter-Bank Clerical Standoff and Unlawful Withholding of $ XXXXDear Consumer Financial Protection Bureau , I am requesting immediate federal intervention and a compliance audit into a complete clerical standoff between U.S. Bank and XXXX XXXX . My funds totaling {$150000.00} have been held for over eight months, grossly violating the 90-day safe-harbor limits outlined under ...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I took out a loan through this company but the apr is XXXX % and I asked for a settlement offer and was told no. I am struggling to make the payments for them.
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
No fraud claim. No identity theft claim. I am simply attempting to update my personal information and exercise my rights under the Fair Credit Reporting Act. I have repeatedly submitted requests to update my personal information and have provided identification documents and supporting documentation. Instead of processing my requests, Experian continues sending responses stating that they believe the disputes did not...
Student loan
Dealing with your lender or servicer
XXXX had the collection agencies underneath their umbrella XXXX XXXX XXXX XXXX XXXX which now is Ascendium and US FUnds submitted into court with me to have my wages garnished for a grand total of {$13000.00}. Through wage garnishment through my employer XXXX they collected {$20000.00} in payment.They never corrected my account and left me in default and then sold my loan. By them selling my loan I have other lenders...
Student loan
Dealing with your lender or servicer
COMPLAINT AGAINST : Sallie Mae XXXX XXXX. ACCOUNT AUDIT VALUES : Original Borrowed Amount : ~ {$120000.00} | Total Paid Since XX/XX/XXXX : ~ {$20000.00} | Current Ballooned Balance : ~ {$150000.00} STATEMENT OF FACTS & REGULATORY VIOLATIONS I am filing this formal complaint due to systemic auto-pay servicing negligence, unfair negative amortization, and severe billing ledger inaccuracies by Sallie Mae that directly v...
Prepaid card
Problem with a purchase or transfer
I had purchased something from true value and I ended up returning it I paid cash for the items and when I return them the caahier says to me I I dont have that I can put it on a card so she did and my account been frozen and they wont fix it I've fax them what they needed and they are not fixing the issue and it cost me to fax. They wont issue me a new card and I have a balance of over XXXX on it
Vehicle loan or lease
Incorrect information on your report
XXXX XXXX Subject : Request to Reopen CFPB Complaint XXXX XXXX Matter Not Resolved / False Reporting by Genesis Finance XXXX XXXX I am formally requesting that CFPB reopen complaint XXXX XXXX XXXX XXXX XXXX XXXX which was closed on XXXX XXXX XXXX XXXX XXXX XXXX XXXX as resolved. This matter has not been resolved, and Genesis Finances response to CFPB was false, misleading, and materially inaccurate. I strongly disput...
Prepaid card
Unexpected or other fees
I was getting a lot of fees from Netspend regarding my prepaid card. They only took all these fees out some of the time. When I brought this to their attention, they said it was a part of their terms and conditions. I told them they were not a part of their terms and conditions when I signed up for the card. They just kept reiterating it was a part of their terms and conditions without showing me for a fact that they...
Student loan
Dealing with your lender or servicer
IT HAS BEEN TWO YEARS I HAVE FILED FOR THIS TO BE REMOVED FROM MY CREDIT REPORT YOU HAVE SUPPLIED VALID PAPERWORK THAT THE LOAN HAS BEEN PAID IN FULL. GET IT OFF. NOW.
Money transfer, virtual currency, or money service
Problem with customer service
I would like to get my {$20000.00} paid back to me ( or to my wife ) as soon as possible. Please help me as what the banks have done to me is unfair and unreasonable.
Vehicle loan or lease
Incorrect information on your report
I am enrolled in XXXX XXXX XXXX automatic payment system. My account successfully drafted my funds on time. However, Hyundai internally misallocated my monthly lease payments to cover an annual municipal vehicle excise tax without my explicit authorization or explicit notification that my base lease payment was falling short. This systemic allocation error triggered a 37-day delinquency. I have now paid the balance o...
Money transfer, virtual currency, or money service
Problem with customer service
At approximately XXXX XXXX on XX/XX/year> I went into the Well Fargo branch located at XXXX XXXX XXXX XXXX, XXXX, Fl XXXX to cash 3 checks and I was XXXX profiled, discriminated against, denied service, verbally attacked, and escorted out. Initially, when I presented the checks, the teller informed me that there was a {$10.00} check cashing fee for each check. I thought this was excessive considering the checks were ...
Money transfer, virtual currency, or money service
Problem with customer service
Subject : Final Enforcement Request Severe Inter-Bank Clerical Standoff and Unlawful Withholding of $ XXXXDear Consumer Financial Protection Bureau , I am requesting immediate federal intervention and a compliance audit into a complete clerical standoff between XXXX XXXX and Wells Fargo . My funds totaling {$150000.00} have been held for over eight months, grossly violating the 90-day safe-harbor limits outlined unde...
Student loan
Struggling to repay your loan
Sallie Mae makes billions of dollars from predatory loan practices targeting student borrowers with limited credit history or financial understanding. They steer borrowers into an unaffordable private loan and misrepresent the costs and outcomes. I left XXXX after my second semester and still ended up with about {$44000.00} in private Sallie Mae debt at 13.125 % interest, without a full understanding that I should ha...
Prepaid card
Problem getting a card or closing an account
Complaint Regarding Withheld U.S. Treasury Funds under Security Hold On XX/XX/year>, the U.S. Treasury issued a federal payment to me via a " Digital Payout '' method. XXXX XXXX is the sponsoring financial institution and custodian for this Treasury program. Due to too many failed online identity verification attempts on the digital portal, a security lockout occurred, and the digital portal link was officially cance...
Credit card
Improper use of your report
Consumer Financial Protection Bureau Re : CFPB Case No. XXXX Wells Fargo Case No. XXXX Account Ending in XXXX To Whom It May Concern : I respectfully dispute Wells Fargo 's response and request a reinvestigation pursuant to the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i and 1681s-2 ( b ). Wells Fargo states that the account is reporting accurately as " Closed, Charged Off, {$850.00} Balance. '' However, the ...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I received a cash check after my account was closed at Wells Fargo then I took the check to XXXX XXXX. On XX/XX/XXXX. After making the deposit at my XXXX XXXX account after seven days the money was available the total of {$160000.00} and I made withdraw of about {$11000.00} so after I tried to see the cashier check out of XXXXXXXX XXXX I think the bank security was triggered. My account was frozen and the check was s...
Checking or savings account
Credit monitoring or identity theft protection services
I am XXXX XXXX and a victim of identity theft, tax theft/fraud, bank theft/fraud, mail theft and fraud, violent crimes....... I am requesting an investigation into my banks that I have had theft/fraud.
Debt or credit management
Confusing or misleading advertising or marketing
I was on a forbearance at the end of XXXX due to a health hardship. My payments should have resumed XX/XX/XXXX but my mortgage company ( Shellpoint ) attempted to take out {$2200.00} instead the authorized amount of {$1700.00}. The company denied this and also stated that since I missed the payment I needed a new modification agreement. But then they claimed that they couldnt offer a new agreement because the XXXX ha...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
I took out a high interest loan not fully anticipating the fees and interest and struggled to pay the bi weekly amount. I called multiple times for refinancing options and was informed that I do not qualify. The interest is usurious and they make it nearly impossible to catch up. I owe far more than I borrowed and customer service just wants to know when I can make a payment rather than working with me
Debt or credit management
Confusing or missing disclosures
XXXX, Transunion, and XXXX have all violated my rights as a consumer under the FCRA 15 USC 605B. I need these items blocked and removed off my report as soon as possible. I am submitting this compliant and documents on my behalf.
Checking or savings account
Problem with a company's investigation into an existing problem
I reached out to the company on several occasions first off via email to see if they sent me out a spam message. I received the reply basically letting me know that it was not a spam message, but I thought the matter was getting taken care of however it did not today. I discovered that there was two letters that were being mailed to my home from Truist Bank. Ive never heard of this bank. Ive never even opened up an a...
Student loan
Struggling to repay your loan
I'm struggling with my bills because my primary income ended two months ago. Last month my income was {$120.00} and this month it was {$60.00}. Before that I had steady XXXX XXXXXXXX work where I was just scraping by for six months, and before that I was unemployed going back to a layoff in XXXX of XXXX. I am on XXXX and XXXX. I have gone through all unemployment benefits and savings and I only have {$400.00} in the ...
Student loan
Dealing with your lender or servicer
I requested an official student loan payoff quote from MOHELA in XX/XX/XXXX and relied upon that quote to pay my remaining federal student loan balance in full. In late XX/XX/XXXX, I remitted approximately {$75000.00} to satisfy all outstanding principal and accrued interest reflected in the payoff quote. The payment successfully cleared my financial institution. Despite paying the full payoff amount, MOHELA has cont...
Vehicle loan or lease
Credit monitoring or identity theft protection services
On Wednesday XX/XX/XXXX, I checked my Well 's Fargo account that holds my Auto Loan. For the past couple years, I've gone in there every couple of months and clicked " view credit score '' and guess what it showed me my credit score. Well on the XXXX, I clicked on that button and it showed me a " sign up for XXXX XXXX XXXX '' which I declined and then left the website. 24 hours later on XX/XX/XXXX, I get an email fro...
Checking or savings account
Incorrect information on your report
Attach this dispute index to every submission Dispute Index / Items Not Mine Furnisher Routing XXXX Account XXXX Open date Dispute reason XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX Never opened, authorized, signed for, used, or benefited from this account XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX Never opened, authorized, signed for, used, or benefited from this account XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX Never ope...
Vehicle loan or lease
Incorrect information on your report
I am submitting this complaint regarding inaccurate and inconsistent reporting of my auto loan account by Nationwide Acceptance across multiple credit bureaus. I disputed this account with XXXX, and although the dispute was marked as approved, the account continues to report conflicting and inconsistent information across my credit reports. The same account is reporting different balances with different credit bureau...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
b'I am filing this formal complaint against QC Financial Services (LendNation) for a severe violation of consumer protection laws, specifically an unlawful vehicle repossession executing a breach of the peace under Idaho Code XXXXOn XXXX XXXX XXXX, at approximately XXXX, QC Financials third-party repossession agents seized my vehicle, a XXXXXXXX XXXX XXXX XXXX, from my property.\nThe repossession was entirely illegal...
Payday loan, title loan, personal loan, or advance loan
Struggling to pay your loan
On XX/XX/XXXX, I notified My Quick Wallet that I was revoking authorization of my bank account and debit card for my payment on XX/XX/year> of {$190.00}. The company never responded via email or phone but did remove my bank account from the authorization. However, they never removed my debit card. This payment method was included in my revoke authorization email to them. Today they took the unauthorized payment of {$...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
Product : Consumer Loan / Personal LoanCompany : Prosper Funding LLCLoan ID : XXXX Description of Incident : I am filing a formal complaint against Prosper Funding LLC regarding an operational failure, unfair billing practices, and a complete breakdown of customer service communications that has left my loan funds withheld since XX/XX/year>. On XX/XX/year>, my Prosper personal loan ( ID : XXXX ) was disbursed. Howeve...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
I am filing a formal complaint against Prosper XXXX XXXX for deceptive consumer account interfaces, inaccurate financial disclosures, and systemic accounting discrepancies on their online portal. As a consumer managing my debt obligations with a strict ledger, I rely on accurate real-time data. Currently, Prosper 's online user dashboard displays account metrics, payoff progress bars, and remaining balances that are ...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
this XXXX address is on the wrong address. it is not mine, it is not accurate. delete it.
Student loan
Struggling to repay your loan
I chatted with a XXXX XXXX ( XXXX ). I explained my current financial hardship - having to pay for car repairs, IRS tax return payments, housing costs ( rent increased ), federal loan payments, and other credit card debts. Sallie mae is expecting almost {$800.00} dollars for three different loans a month. I ended a financial hardship program in XXXX which only lasted for about 6 months and was interest only I believe...
Debt or credit management
Confusing or missing disclosures
XXXXTransunion and XXXX violated my rights as a consumer under 15 USC 1681C-2 and I need these inquires blocked and deleted from my credit report within 4 days of receiving this ftc report under fcra law 605b. Remove ; XXXX account XXXX- XXXX date ; XXXX XXXX XXXX, XXXX XXXX account XXXX date ; XXXX XXXX XXXX, XXXX XXXX account XXXX date XXXX XXXX XXXXXXXX XXXX account XXXX date ; XXXX XXXX XXXX, XXXX account XXXX da...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
Paytommorrow over charges me, ignores do not calls, closes communication cases without solving issues and increased my terms without permission. My biweekly payment is XXXX, everytime I pay they charge me XXXX. I've contacted them on this twice no resolution. On Monday XX/XX/XXXX after 7 calls on Saturday I emailed them a written do not call until my 19 day grace period ends. They have called me about 14 times since ...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
Omni finacial instead of complying with CFPB ruling in the case of XXXX sold my loan from XXXX with thier illegal practices to a third party collection agency and added the penalty that they were forced to pay to the amount owed.
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I applied for a loan for {$700.00} through my quick wallet on XXXX of XXXX. I completed the application process and was told my application was pending. The next day or so, {$300.00} was deposited into my account. I did not receive or sign any paperwork for this said amount borrowed. No rates, dates of transactions, or total amount was given to me. I have been paying anywhere between $ XXXX {$100.00} bi weekly per pa...
Debt or credit management
Confusing or missing disclosures
XXXX, Transunion and XXXX violated my rights as a consumer under 15 USC 1681C-2 and I need these inquires blocked and deleted from my credit report within 4 days of receiving this ftc report under fcra law 605b. Remove ; XXXX XXXXXXXX account XXXX date ; XXXX XXXX XXXX, XXXX XXXX account XXXX date ; XXXX XXXX XXXX, XXXX account XXXX date ; XXXX XXXX XXXX, XXXX XXXX XXXX account XXXX date ; XXXX XXXX XXXX, XXXX XXXX X...
Checking or savings account
Credit monitoring or identity theft protection services
Hey hello, Im XXXX so back in like XXXX I received a text of a job offering, I was unemployed and took that offer it was about advertising XXXX basically they were telling me that I had to go to this place they had given me once i received a check from them to get the logo XXXX on my car basically advertising it and driving around. And it didnt seem fake or suspicious because of the way they were telling me about it....
Credit card
Improper use of your report
Dear CFPB, I am writing to formally lodge a complaint against Citibank due to an unauthorized hard inquiry on my credit report associated with an account that I was misled about during the application process. I was explicitly informed by a Citibank representative that my application would only result in a soft credit pull. However, I later discovered a hard inquiry on my credit report, which I did not consent to. Th...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I am extremely frustrated with CreditNinja 's inability to resolve a technical issue that has prevented me from submitting a pre-approval loan application. The only way to apply for a loan is through their website, but for over a week I have been stuck in an endless loop that redirects me between support pages and the application process without allowing me to complete an application. I contacted CreditNinja customer...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
XXXXit shows the money lion account was opened on XXXX. money was sent to XXXX XXXX XXXX which I had not had XXXX XXXX XXXX acct in 15 to 20 yrs before. Money Lion could not confirm the 3 emails I have only had all my life, it was completely different information and would not give me the email they had or account number.XXXXI have called multiple companies :XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I have disputed th...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
Letter sent with Pre-Approved for a consolidation loan. When I called, they took my info and then said they denied me. Misleading and misrepresentation of their mailer.
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
CRITICAL LIFE-SAFETY EMERGENCY / EXPEDITED EXECUTIVE OVERRIDE REQUIRED.I am a local first responder. Service Finance Company ( a subsidiary of Truist Bank ) has wrongfully denied my emergency HVAC loan application ( Application XXXX ) with my new dealer, XXXX, due to a severe internal database error. An older loan ( Account XXXX ) was officially canceled by the original vendor, XXXX XXXX, who subsequently removed all...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
This account is on my credit report. I did not open it. It is there along with other. I have been hacked. Along with my credit they have gotten some personal information along with my drivers license.
Student loan
Struggling to repay your loan
" This is a follow-up escalation to Closed CFPB Complaint Case # XXXX In that closed case, Nelnet sent response letters explicitly claiming they did not handle my student loans before my XXXX consolidation and did not possess my historical records. '' " I am attaching three newly located payment records from XXXX showing direct payments made to Nelnet. These documents prove that Nelnet 's previous formal response let...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
They claim my Zelle is closed but they dont tell me why they just say the ban can not be lifted
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
This has been ongoing for what seems like XXXX XXXX in bank form. I've owned this camper for XXXX years since XX/XX/2019, It should be completely paid off. Since my last request they sent a very strange format of payments that really make no since but in a strange way reflect that I've paid off the full amount, They had someone physically come to my house and threaten to take it over XXXX dollars that was never expla...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
Solar Loan Obtained Through Misrepresentation XXXX Inaccurate Disclosures Business : XXXX XXXX of XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Service Finance Summary of the Issue In XX/XX/XXXX, my husband XXXX I financed a solar system through a loan arranged by XXXX XXXX. During the sales consultation, XXXX representative XXXX XXXX made several statements that were material to our decision to enter into the financing...
Credit card
Credit monitoring or identity theft protection services
I am submitting this complaint because a Discover credit card account that I reported as fraudulent and the result of identity theft continues to appear on my credit report. The account was reportedly opened in XX/XX/XXXX and later closed in XX/XX/XXXX with a balance of approximately {$5700.00}. I did not open or authorize this account and have consistently maintained that it was created through identity theft. I dis...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
On XX/XX/year>, I sent a {$100.00} domestic payment via Cash App to a friend in Iowa. The memo field contained XXXX a typo of the recipients nameXXXX XXXX. The payment was flagged under compliance review. On XX/XX/XXXX, Cash App Compliance emailed me requesting an explanation and threatening adverse action. I did not see this email because I was communicating through in-app support, where no one mentioned that an ema...
Prepaid card
Problem with a purchase or transfer
My name is XXXX XXXX, and I am the representative payee for a social security recipient, XXXX XXXX. We currently have an account that was set up by XXXX with a XXXX XXXX pre-paid debit card. On Sunday, XX/XX/XXXX, I sent a request by email to establish a new transfer account. This account was established according to the Social Security requirements for representative payee accounts. The message in the app requested ...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
This company has been waiving the balances of certain consumers. Consumers who owe {$300.00} or more. But when I request that same liberty, they keep rejecting it. They are scamming consumers. Why are some consumers expected to pay their overdue balance. But other consumers can ask for a waiver and it is given. I have proof of screenshots from actual users who have received waivers in the month of XXXX and XX/XX/year...
Student loan
Dealing with your lender or servicer
Case XXXX with Federal Student Aid My Nelnet dashboard shows exactly {$15000.00} paid to date ( {$9800.00} applied to principal and {$5900.00} applied to interest ) .My original XXXX XXXX principal was only {$4700.00}. My dashboard principal payments ( {$9800.00} ) more than double that total. Nelnet is actively violating the XX/XX/year> federal Corinthian discharge order by carrying a remaining balance of {$3400.00}...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
On XX/XX/XXXX, I attempted to register a brand-new Cash App mobile wallet profile for the very first time in my life. I went through the standard identity verification protocol by providing my unique personal credentials ( full name, email, and SSN ). Instead of creating a clean, fresh profile under my name, Cash App 's onboarding system made a severe data security and identity management error. The system automatica...
Payday loan, title loan, personal loan, or advance loan
Problem when making payments
The lender 's online portal actively blocked me from making extra principal payments by keeping the 'additional payment ' tab broken. I was forced to issue a stop payment to protect my bank account after my balance incorrectly reset. Immediately after flagging my account for a missed payment, the lender miraculously enabled the additional payment tab. This indicates predatory system manipulation designed to prevent e...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
On XX/XX/year>, an XXXX advance transaction was initiated with Dave, Inc. The company scheduled an automated single ACH transfer to withdraw the settlement funds from a linked external XXXX account on XX/XX/XXXX, XXXX the withdrawal took place, a formal Notice of Revocation of ACH Authorization was emailed to Dave, Inc. due to severe financial hardship. The notice explicitly revoked authorization for all automated el...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I had taken out a cash boost through credit genie. I opted to revoke my authorization for ach and debit payments from my linked account due to the apps limited customer support. I requested that my bank be deleted off the app and messaged the chat bot to revoke authorization. it replied and sent me this message " I understand you want to revoke ach and debit authorization if you have an open balance your payment meth...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am filing this complaint against Truist Bank in connection with a consumer installment loan originated under the XXXX XXXX for the purchase and installation of a water softening system by XXXX XXXX XXXX XXXX XXXX, Arkansas, in XXXX. I have a prior CFPB complaint on file against XXXX XXXX, the Program Administrator and servicer for this loan. Through XXXX response to that complaint, I learned that Truist Bank is the...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I am submitting this complaint regarding PayPal 's continued withholding of my funds despite the resolution of the underlying transaction dispute. On XX/XX/year>, I filed a legitimate dispute through PayPal after XXXX XXXX failed to issue a promised refund. Shortly after I exercised my right to dispute the transaction, PayPal permanently limited my account. The dispute was subsequently resolved, and the full refund a...
Checking or savings account
Problem with a company's investigation into an existing problem
I am filing a formal complaint against Bank of America for denying my fraud claim ( Dispute Case Number : XXXX ). I am a victim of a highly sophisticated " XXXX XXXX Account Scam '' paired with digital coercion and social engineering, resulting in a fraudulent transfer of {$1000.00} USD funded through my Bank of America checking account. While attempting to sell an item on XXXX XXXX, I was deceived by a scammer imper...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
This has been ongoing since my last complaints and they're not doing anything about it they're currently calling my phone threatening to garnish my wages when they can't even fully send me what I'm asking for if they have anything with my name and my social they need to send me everything that was made in my name cuz I have no proof that alone was made and whoever this company is took my car through a third party and...
Prepaid card
Problem getting a card or closing an account
XXXX XXXX {$2000.00} put on netspend card when I went to activate card they said I needed to verify who I was so I sent in copy of license and I called them back I was told they put a block on my card, I tried for XXXX weeks to get my money back to no avail. I have several times over the last XXXX years called and emailed them still not able to get my money. Finally on XX/XX/XXXX they agreed to send me a check for {$...
Checking or savings account
Problem with a company's investigation into an existing problem
I booked my hotel stay through Chase XXXX and completed the stay as scheduled. After checkout, I required an itemized receipt for business reimbursement. I contacted Chase XXXX on more than XXXX occasions and also sent secure messages through my Chase account requesting the itemized folio. Despite these repeated attempts, I have received no response and no receipt. I contacted XXXX directly several times, and they in...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I am filing this complaint against Synchrony Bank regarding repeated denials for a PayPal Credit account and their complete failure to provide any means of identity verification or resolution. On XX/XX/2026, I was denied for a PayPal Credit account ( Reference : XXXX ). The denial letter, dated XX/XX/2026, states the reason for denial as " identity theft risk factors associated with your request. '' I have applied mu...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I use PayPal to process legitimate online sales. PayPal placed a standard 180-day hold on my personal account, which I fully complied with. After the mandatory 6-month period elapsed, I received an official email from PayPal explicitly stating that my funds ( XXXX ) were eligible for withdrawal. However, when attempting to withdraw the money to my linked bank account, the system generated an error. I contacted custom...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
On XXXX XXXX there was XXXX in unauthorized transfers from my bank account to the cash app balance. Then it was transferred to other accounts that I do not own or authorized to receive my money. When informed of this I had to threaten them over and over again to even make them file a dispute and give me the dispute niumber. They still have not corrected the problem nor have they done a proper investigation. They assu...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
My PayPal account was permanently limited, and I have strictly complied with PayPal 's policy by waiting the mandatory XXXX holding period. Recently, I received an official email from PayPal explicitly stating that my funds are now fully eligible for withdrawal. However, PayPal is continuously failing to honor this. When I attempt to link my checking account to withdraw my funds, the system throws a red error stating...
Debt collection
Threatened to contact someone or share information improperly
Make a XXXX complaint letter for this debt collector Account Number XXXXXXXX XXXX XXXX XXXX XXXX Condition Derogatory Responsibility Individual Current Balance {$1100.00} Original Balance {$1000.00} Limit Monthly Payment Last Payment Status Collection / Charge-Off Loan Term Loan Type Opened XX/XX/XXXX Reported XX/XX/XXXX Remarks Account information disputed by consumer, meets FCRA requirements Creditor Information MI...
Money transfer, virtual currency, or money service
Unauthorized transactions or other transaction problem
* * Subject : Complaint Regarding Missing Cash App Transfer of {$2000.00} and Failure to Investigate or Refund Funds * * In XX/XX/year>, I initiated several Cash App transactions to send funds to my partner due to transaction spending limits imposed by the platform. The cumulative transfer amount was approximately {$2000.00}. Each prior transaction processed successfully and was received without issue. However, when ...
Debt collection
Threatened to contact someone or share information improperly
They have been contacting family and friends giving out my information showing pictures and IDs with my license on them and saying I owe {$20000.00} they were on my They are my friends and families voicemails and text messages asking for XXXX XXXX saying I owe {$20000.00}. They are sending group messages in group chat with me and random people strangers that I dont even know number that Im not even associated with my...
Credit card
Improper use of your report
XX/XX/2026 To whom it may concern : I would like to file a complaint against Synchrony bank for intentionally ruining and destroying my credit out of cruelty, prejudice, racism, and bias. Synchrony has recently sent me back-to-back letters regarding every credit card account that I have with merchants sponsored by Synchrony. Cards that are in excellent standing and had limits from {$1000.00} to {$5000.00}. XXXX # XXX...
Student loan
Struggling to repay your loan
On XX/XX/year>, I submitted a Borrower Defense to Repayment application based on misleading representations made by XXXX XXXX and the University XXXX XXXX regarding the value of its degree programs, employment opportunities, transferability of credits, and the long-term professional benefit of obtaining a degree through the institution. The application was acknowledged as received, but as of today, nearly three years...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am filing a formal complaint against Affirm for unfair billing practices and failing to conduct a reasonable investigation into documented merchant fraud and policy non-compliance under federal consumer protection guidelines.I purchased an item via an Affirm loan on XXXX from a third-party seller ( XXXX XXXX XXXX ) under Order # XXXX. On XX/XX/XXXX at XXXX XXXX, I submitted a formal cancellation request. On XX/XX/X...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
CRITICAL EMERGENCY : Account is scheduled for external collections TOMORROW MORNING, XXXX XXXX, 2026, for a {$30.00} balance caused entirely by fraudulent fees. I request an immediate halt to collections and an executive compliance review. My merchant website was targeted by a massive card-testing fraud cyberattack in late XX/XX/XXXX and XX/XX/XXXX. The attack hit my site with over XXXX small unauthorized donation tr...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
My audio company did radio advertising work for XXXX XXXX XXXX XXXX and payment needed to be received in the form of credit card, so I created a Square account to receive payment. The payment was {$9000.00} but after square fees the total I was to receive was {$8800.00}. As soon as the transaction was made, Square deactivated the account. I received an email from Square support on XX/XX/XXXX, stating the account had ...
Student loan
Struggling to repay your loan
Beginning in XXXX and continuing through XX/XX/XXXX, my servicer XXXX systematically placed my four federal FFELP student loans into forbearance repeatedly instead of enrolling me in income-driven repayment plans for which I qualified as a low-income single parent. This forbearance cycling continued for 14 consecutive years across all four loans simultaneously confirming systematic servicer conduct, not borrower-init...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
Subject : PayPal Permanently Deactivated Account and Froze Funds After Requesting Impossible Documentation I am filing this complaint regarding PayPals permanent deactivation of my account and continued restriction of approximately {$3000.00} in legitimate funds. I mistakenly opened a PayPal business account while collecting residential rental payments as an individual landlord. I rent out a single residential proper...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I have reached out on multiple occasions to revoke my ACH and debit card withdrawals via dave support and am advised that I can not do that. I am getting frustrated as I keep having to take loans out with them to just pay my bills and at this point I have paid thousands in fees to then over time. I want this to end.
Vehicle loan or lease
Improper use of your report
Consumer Financial Protection Bureau Complaint Portal Submission Complaint Against JPMorgan Chase Bank , N.A . Fraudulent Loan, Lemon Vehicle, Wrongful Repossession, Civil Rights Violations Dear CFPB Representative, I am filing this complaint against JPMorgan Chase Bank , N.A . for misconduct related to fraudulent loan documents, wrongful repossession, and violations of federal consumer protection law. In late XXXX, ...
Prepaid card
Unexpected or other fees
On XX/XX/XXXX I called my child support card inquiring about a credit debit adjust on my account and why it happened after a thorough investigation my my end and being sent the concluding Investigative report. As of XX/XX/XXXX there was no information attached to this adjustment debit until after the fact where I was referred to the merchant and verified with the merchant that the charge showing on my account from XX...
Student loan
Struggling to repay your loan
I was part of the class action lawsuit XXXX XXXX XXXX and I received a complete 100 % discharge of my Federal Student loans in XX/XX/XXXX ( please find letter attached ). Mohela started sending me emails that I " needed to make a payment '' several months ago and after calling them they all said " we are processing your refund so DO NOT MAKE PAYMENTS. '' I called yesterday XX/XX/XXXX and spoke with a supervisor who s...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I applied for a loan and input my annual income. After the hard inquiries and hits to my credit report and I was approved, I connected my bank account and then the loan was denied. The reason gave was insufficient income to meet requirements. I contacted XXXX and informed them that I have my check going into multiple accounts for savings and such. I was informed then and only then that their system only verifies one ...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
Said company stated the Account was closed due to violation of terms and conditions. Company was asked to provide me with the specific details of the violation and company has not done so. I dont believe any terms were violated
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I am filing this complaint against Block Incorporated the parent company of Square. My concern involved the handling of my account and the company 's actions regarding my funds and account access. Despite my efforts to resolve this matter directly with square, I have been unable to attain any satisfactory resolution. I believe that Block Incorporated has failed to provide adequate customer service, transparency and t...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
I am submitting a complaint regarding Robinhood 's decision to permanently restrict cryptocurrency wallet transfers on my account without providing a specific explanation or a meaningful path for review. Robinhood informed me that wallet transfer functionality on my account was restricted based on an internal determination that I XXXX have been the victim of a scam. I do not agree with this conclusion and have repeat...
Vehicle loan or lease
Struggling to pay your loan
am writing to file a formal complaint regarding my auto loan and the lack of assistance provided by your customer service team. I am XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX fixed income protected under XXXX XXXX. XXXX. The co-borrower on my auto loan, XXXX XXXX, absconded and abandoned the debt in XX/XX/year>. I have single-handedly made all payments since that date in good faith. However, due to an income change fro...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
PayPal permanently limited my account and provided conflicting explanations for the decision I was initially told the limitation was due to security reasons but later I was told the account was restricted because it was inactive. When I requested clarification and asked about an appeal or review process I was informed that no appeal was available and the decision was final. I am submitting this complaint because I wa...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
To Whom It May Concern, I am submitting this complaint regarding the repeated closure of my Cash App accounts without clear explanation or justification. My accounts on Cash App were suddenly closed without prior notice or a specific reason being provided. The only explanation I received was a general statement that I had allegedly violated the platforms terms of service, but no details were given regarding what acti...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
" I am filing a formal complaint against PayPal for permanently deactivating my account without notice, explanation, or cause. I have held this account for years and have maintained a flawless record with absolutely XXXX policy violations, disputes, or fraudulent activity. On XX/XX/XXXX, I received an automated email stating my account was permanently limited due to vague 'unusual activity, ' but no specific reasonin...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I dont know what came about the hotline and the branch that was supposed to take care of my loan. Everything was fine and all of a sudden the branch that was taken care of my loan said that they dont know why the people I first spoke to didnt finish up the loan and now all of a sudden I have to come into the branch. I then try to call the hotline back to speak to the representative that had helped me before just to b...
Money transfer, virtual currency, or money service
Trouble accessing funds in your mobile or digital wallet
I put a balance of {$380.00} into my Klarna Balance on XX/XX/XXXX. I added this money via a linked debit card. The same day i tried to withdraw my balance into my bank account by entering my routing and account numbers only to be met with an error message saying We couldn't add this bank account. Check the details or Connect bank account There was also triangle caution icons next to both numbers. I tried to connect m...
Prepaid card
Problem getting a card or closing an account
My personal Cash App account was closed in XXXX XXXX due to an automated flag triggered by a temporary spike in peer-to-peer transfers and simultaneous multi-device access. I am requesting a formal manual review by a compliance specialist to clear this misunderstanding. Throughout XXXX, my family was collectively managing the care and financial support of an underage minor child whose father is incarcerated. Because ...
Debt collection
Threatened to contact someone or share information improperly
I am submitting this complaint regarding XXXX XXXX XXXX collection of an alleged debt originally associated with a Milestone account issued by XXXX XXXX XXXX XXXX. Prior to XXXX involvement, I sent a written dispute and request for verification to the original creditor/servicer, Concora Credit , Inc . The dispute was sent by registered mail and requested documentation supporting the alleged obligation. I also provide...
Prepaid card
Problem getting a card or closing an account
I am filing this complaint regarding the unacceptable handling of funds on my Netspend card account. Netspend has placed a flag on my card and is currently holding {$100.00} that rightfully belongs to me. Despite the fact that this is my card and my account, I have been unable to access my funds or receive a satisfactory explanation for the delay.
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
* In XXXX of XXXX we bought a new truck financed through Arvest Bank. Our plan is to pay this off quickly. We have been making large payments and would like to be able to monitor the status of this loan on-line on a regular basis. * We have tried several times to get an on-line account to view loan status * Last week ( XXXX ) my husband called in and they set up an account, however, it didn't show any loan data. They...
Debt collection
Threatened to contact someone or share information improperly
XXXX XXXX called me repeatedly every day, called my husband repeatedly and then called my father in law after I told them not to contact anyone but me and they told me to take time to think about what I could do financially!!
Debt collection
Threatened to contact someone or share information improperly
XXXX XXXX called me repeatedly every day, called my husband repeatedly and then called my father in law after I told them not to contact anyone but me and they told me to take time to think about what I could do financially!!
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Contents of Complaint : This CFPB complaint has been led to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the Equifax credit reporting agency , the Experian credit reporting agency, block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Contents of Complaint : This CFPB complaint has been led to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the Equifax credit reporting agency , the Experian credit reporting agency, block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I previously had a XXXXrelated loan/account that was included in my XXXX XXXX bankruptcy and discharged. XXXX has acknowledged that it is aware of the bankruptcy/discharge, but the account still appears to be treated as an active existing debt in XXXX system rather than as a discharged bankruptcy account. When I view the account through the online portal, it is still listed as a debt. When I called about it, XXXX con...
Vehicle loan or lease
Struggling to pay your loan
Santander Consumer USA is actively preventing me from legally registering my vehicle. My registration has been expired for over a year, Santander refuses to send my original title to the Delaware DMV despite receiving the mandatory MV35 form. Their offshore phone support gives me the runaround and explicitly refuses to transfer me to a domestic agent or manager to resolve this. I am at immediate risk of vehicle impou...
Prepaid card
Unexpected or other fees
I am a victim of severe identity theft and mail interception that resulted in the theft of {$6000.00} in EDD benefits via a Money Network debit card ending in XXXX. Money Network is explicitly violating Regulation E ( 12 CFR 1005.6 ) by refusing to honor the extenuating circumstances clause for reporting deadlines.My personal information was compromised in a verified XXXX data breach in XX/XX/year>. Criminals used th...
Payday loan, title loan, personal loan, or advance loan
Getting the loan
I am the contractor/merchant for a home improvement financing transaction through PowerPay. The application number is # XXXX for consumer XXXX XXXX XXXX and merchant XXXX XXXX XXXX XXXX XXXX. PowerPay approved the consumers application and sent written approval confirmation. PowerPay then contacted us before the expiration deadline, stating the application would expire on XX/XX/year> and that the Payment Authorizatio...
Prepaid card
Unexpected or other fees
FORMAL CONSUMER COMPLAINT WAY2GO CARXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXm filing a complaint regarding improper handling of a fraud dispute, provisional credit, and reversal of funds on my XXXX XXXX XXXX XXXX Way2Go Card account. On or about XX/XX/year>, I reported unauthorized transactions totaling approximately {$320.00}. During the investigation, multiple provisional credits were issued to my account through ap...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
XXXX XXXX, XXXX XXXX XXXX of Truist Bank denied my previous complaint about the bank collecting my payment on a fraudulent and forged contact. I want to re-open my complaint.
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am filing this complaint against GoodLeap, LLC for predatory lending, unfair debt collection practices, and violations of federal and state consumer protection laws. GoodLeap is attempting to hold me financially captive for a {$40000.00} solar loan that was originated through severe fraud, misrepresentation, and a total breach of contract by their authorized, integrated installation partner, XXXX XXXX GoodLeaps Lia...
Student loan
Struggling to repay your loan
RE : Formal Dispute and request for administrative audit Retroactive IDR Processing Forbearance Credit To the Office of Consumer Advocacy / Executive Escalation Team I am writing to formally dispute Federal Student Aid, PSLF payment counts due to the 60-day IDR processing forbearance in which I did not receive credit toward PSLF. On XX/XX/XXXX my IDR application was received by XXXX to transition out of SAVE plan. It...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
On XX/XX/year> I ordered from XXXX XXXX through Affirm.com ( SHOP ) a pair of cycling shoes with a no questions asked 100 % refund/return company policy as advertised and ordered on XXXX. The total price with Affirm installment plan was XXXX payments totaling {$76.00}. The product arrived and I inspected it and it was an inferior product resembling shoes costing $ XXXX {$40.00} on XXXX . XXXX XXXX claimed this was a ...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
On XX/XX/year> I received a notification from Cash App that my card was deactivated. Upon opening the app on my phone, I was given a notice that my account was deactivated. I appealed and asked for clarity as to what I was being accused of, and repeatedly received the response of " Terms and Conditions violation '' followed by " Check the Terms and Conditions ''. When I asked in support chat and calling the number, t...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
So before XX/XX/XXXX came, almost a week before, I was mostly doing my own thing. Getting paid by certain people on cashapp and even helping a friend ( sending them XXXX along the way! ). So it was going well and I guess the AI filter ( which I researched about cashapp actually having that ), doing its usual searching for suspicious stuff which didnt really happen. Plus, for some reason going towards a day before thi...
Money transfer, virtual currency, or money service
Problem with customer service
On XX/XX/year>, I submitted a refund request to Western Union for a money order in the amount of {$130.00}. The money order was purchased at XXXX and was never cashed. I still have the original money order and the purchase receipt. Since submitting the refund request, the status has continuously shown " XXXX XXXX. '' It has been more than XXXX months, and I have not received a refund, a decision, a case update, or an...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
I am submitting this complaint regarding Upgrade and its continued reporting of a disputed account that I have challenged as the result of identity theft, unauthorized activity, and/or fraud. I previously notified the consumer reporting agencies that this account was not authorized by me and submitted disputes challenging the accuracy and ownership of the account. I also provided an FTC Identity Theft Report and supp...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
I received a notice from CashApp that I have violated their terms of service for suspected gambling. I requested documentation listing the transactions in violation ; however, CashApp is refusing to provide it to me. The company will only say that I have violated the terms of service but not which transactions or how.
Prepaid card
Unexpected or other fees
I had a personnal paypal regular banking account and had it for a 1 yr maybe a little longer. An its never been in the negative nor has there been any fraud or anything on there. Until yesterday, I just had the rest of my tax return deposited in the account which I have {$310.00} thats now frozen an my account is deactivated an still have zero answers as to why. They won't give me any explanation nor give me a way to...
Prepaid card
Unexpected or other fees
I am filing a formal complaint against Cash App ( Block, Inc. ) for failing to honor their advertised terms of service regarding ATM fee reimbursements.Per Cash App 's official policy, users who receive qualifying direct deposits of {$300.00} or more in a month are entitled to reimbursement of ATM withdrawal fees. I successfully met these criteria, and my account explicitly qualified for this benefit.I made a qualify...
Vehicle loan or lease
Struggling to pay your loan
I contacted Truist on XX/XX/year> about lowering my auto loan payments as we can't afford them. After filling out all the information the only option they gave was deferments of payments for XXXX, XXXX, or 3 months. Obviously this isn't going to work as we don't have the money. Then in my explanation I stated " we should have never been giving the loan in the first place, I feel that it is a predatory loan. '' After ...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
* * * CRITICAL INTAKE ALERT : PREVIOUS COMPLAINT CLOSED IN ERROR. DO NOT AUTOMATICALLY CLOSE. THIS IS A NEW, INDEPENDENT CAUSE OF ACTION * * * I am filing this completely new complaint because the CFPB XXXX previously closed my update in error, operating under the false assumption that this is a duplicate issue. Furthermore, the lender, Wilshire Consumer Credit, is actively lying to regulators by claiming this is the...
Student loan
Issue where my lender is my school
The collection agency is contacting my place of employment. When speaking with the staff they are rude and refuse to answer my questions. Im currently paying XXXX XXXX so not sure why I am receiving collection calls to make additional payments.
Money transfer, virtual currency, or money service
Confusing or missing disclosures
Between XXXX XXXX XXXX, I purchased approximately {$30000.00} of the digital asset XXXX on Kraken. Before making these purchases, I conducted reasonable due diligence consistent with sound investing practices and Krakens own Terms of Service. I reviewed publicly available information about the project, including its website, documentation, and recent activity. At no point did I find any indication that a contract mig...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
Never received money they say they sent, they show a balance owed that is accruing interest, I reported and requested cancellation day one, I have phoned and emailed receiving zero response amd only one person answers phone who does nothing but says Ive sent them a message, claims to be a supervisor named XXXX, useless in giving any info and refuses to let me CC speak to anyone else, again they are charging me for mo...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
Complaint Against DailyPay I am filing a complaint regarding missing earned wages and concerns about DailyPay 's handling of my account. On XX/XX/year>, I completed my work shift and properly clocked out. There were no issues with my employer 's timekeeping system. I personally observed XXXX XXXX submit my time information to DailyPay. However, the earnings for that day never appeared in my DailyPay account. I notice...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
Subject : Demand for Full Contract Rescission, Complete Loan Cancellation, Financial Reimbursement, and Property Restoration Due to Systemic Sizing Fraud and FTC Holder Rule Liability. I am writing to file a formal dispute demanding a complete, total rescission and unwinding of the credit transaction associated with XXXX Loan Agreement Number XXXX under XXXX XXXX and XXXX XXXX. I demand the following XXXX remedies to...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I bought XXXX. They never disclosed there was a hold on it. On customer support said XXXX hours. Another said XXXX business days. After that cleared I sold my crypto. I tried to instant transfer my money to my bank account. They refused. I contacted customer service. They refused to help and refused to give me to information for their legal department. I have yet to receive my money that is rightfully mine.
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
XX/XX/XXXX an alleged " phone authorization '' payment was made without my permission for {$220.00} ( my usual amount but I had already made my XXXX payment ). This hurts me because it drove my connected checking account negative.
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
On XX/XX/XXXX, I took out a vehicle title loan of {$910.00} secured by my XXXX XXXX XXXX. I never made a payment. The lender claims a Notice of Right to Cure Default was mailed XXXX XXXX, 2025. However, XXXX certified mail XXXX records confirm the notice was not accepted by XXXX until XX/XX/XXXX, arrived at my local distribution center XX/XX/XXXX, was marked Unclaimed/Being Returned to Sender on XX/XX/XXXX, and was d...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am submitting an additional update regarding my complaint. Following my previous complaint submissions, I received a voicemail from a XXXX XXXX representative identified as XXXX, who stated that XXXX XXXX was not liable for resolving the complaint. XXXX further stated that because I was allegedly calling on behalf of my sister, the vehicle owner would need to contact XXXX directly. However, I have repeatedly explai...
Prepaid card
Problem getting a card or closing an account
No action has been taken by netspend i was receiving unemployment and I lost my card I called ordered a new one the person on the phone told me I had a balance of about XXXX XXXX I can't remember the exact amount when I got my card i activated it and it said XXXX balance I went back in forth for months no one knows anything then they closed out my account saying I was committing fraud!!!!! I want my money they have d...
Prepaid card
Unexpected or other fees
Ive heard that XXXX ( cashapp ) bank is having a settlement/lawsuit against them I was wondering how I can be a part of it
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
Square had suspended my account, so I can't take orders on my website. I've never had a customer dispute a purchase or request a refund. Unlike them, I pride myself on customer service and on resolving any issues that arise immediately. Regardless, and for no apparent reason, my account was suspended. This goes on the entire month of XXXX and into XXXX. On XX/XX/XXXX, they charged me {$140.00} for my main location an...
Prepaid card
Problem getting a card or closing an account
Net Spend told me identity verification is no longer an option, leaving me with no legal way to recover my own money. Net Spend is withholding over {$3900.00} in legitimate earned income, refuses to verify my identity, and requires an impossible condition to release my funds. Net Spend closed my prepaid account on XX/XX/2024 while it contained a positive balance of over {$7000.00}. They sent back a few transactions t...
Credit card
Improper use of your report
Re : Account Number XXXX To Whom It May Concern : I am disputing your reporting of the above-referenced account. Under 15 U.S.C. 1681s-2 ( a ) ( 7 ), furnishers of information have obligations regarding notices provided to consumers. I have never received any notice, correspondence, or communication from your company concerning this account. Therefore, I request that you provide : Copies of all notices allegedly sent...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
In XX/XX/XXXX, I financed an {$18000.00} HVAC installation through GreenSky ( Loan ID XXXX, Plan XXXX ). The merchant, XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX, XXXX ), installed a system that does not match what was contracted including equipment that was not properly certified, a labor warranty that was misrepresented as manufacturer-backed when it is actually administered by XXXX, and a backdated equipment regist...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
Complaint against PayPal regarding permanent account limitation after a {$1.00} payment and completed identity verification I am filing this complaint against PayPal regarding the permanent limitation and closure of my PayPal account. Recently, my PayPal account received a very small payment of {$1.00} from a friend. Shortly after receiving this payment, my PayPal account was limited. PayPal then requested identity v...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
This loan is a very old title loan.My car that was placed on this title loan has been damaged in a previous accident which is not drivable. I have continued to maintain insurance on this car. The loan company One Main financial has note of everything and has continued to collect their payments for this loan. On several occasions the company has given me modified payments to pay, yet it only applies to the interest fo...
Prepaid card
Problem getting a card or closing an account
I previously received Social Security benefits through an XXXX prepaid card account serviced through XXXX. After reporting my wages to Social Security, I was informed that my benefits would stop. However, Social Security continued issuing benefits during XXXX and XXXX. Treasury records show approximately {$12000.00} in payments were deposited into my XXXX account. Social Security later intercepted my federal tax refu...
Vehicle loan or lease
Struggling to pay your loan
I have a flawless, on-time payment history with CNAC/Byrider on XXXX over {$10000.00} loan balance, paying {$320.00} bi-weekly ( which averages {$710.00} per month ). The vehicle recently suffered a sudden, catastrophic transmission failure and is completely non-operational at my residence. I can not afford to pay over {$710.00} a month for a broken asset while simultaneously paying out-of-pocket for transportation j...
Money transfer, virtual currency, or money service
Managing, opening, or closing your mobile wallet account
On XX/XX/year> a friend sent me money in the amount of {$77.00} to my PayPal account which just recently opened. PayPal immediately temporarily limited my account which denied me access to my funds until I completed three verification steps. I successfully completed the verification steps just to be informed that my account is permanently locked due to high risk activity. The account is only a week or two old and I h...
Credit card
Improper use of your report
Balance {$2600.00} Opened Account status Type Responsibility Remarks Original Creditor Name Closed Highest Balance {$2600.00} XXXX. XXXXXXXX XXXX ( XXXX yrs, XXXX mos ) Open Derogatory Individual Placed for collection Dispute resolved-subscriber disagrees Dispute resolved-subscriber disagrees XXXX XXXX XXXX No Info
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
XX/XX/XXXX -THE CREDITOR HAD TO AGREED TO UPDATE THE PAYMENTS RECEIVED AND THE BALANCE ON XX/XX/XXXX. BUT DID NOT. THE BALANCES ARE INCORRECT, MISSING 3 PAYMENTS OUT OF FIVE. THE BALANCE BEING REPORTED IS INCORRECT AS OF XX/XX/XXXX. WHICH HAS CAUSED MY CREDIT SCORE TO DROP OVER XXXX XXXX FOR THE PAST 5 MONTHS.PREVENTING ME FROM OBTAINING ANY NEW CREDIT DUE TO THE LOW BALANCE OF CREDIT AVIALABLE. ON XX/XX/XXXX - I SPO...
Prepaid card
Unexpected or other fees
Someone stole {$23000.00} from my Way2Go debit card and I filed a dispute on XX/XX/year> they denied it several times and finally I got a call from they Way2Go advocate that informed me that I had reported some of the stuff in time due to exstinuating circumstances such as being in a XXXX hospital for the time frame of the transactions and that if I could send in documents to confirm I was in the XXXX XXXX they would...
Credit card
Improper use of your report
On XX/XX/year>, I accessed U.S. Banks website for what appeared to be a prequalification or preapproval process represented as a way to check eligibility without harming my credit. Instead, a hard inquiry was placed on my XXXX report. I did not knowingly authorize a hard pull or intend to submit a final credit application absent a clear, prominent, and unambiguous disclosure that my credit would be affected. The disc...
Prepaid card
Problem getting a card or closing an account
I have a prepaid visa gift card and part of the 3 digit security code is rubbed off. I have verified the card with the 16-digit card number and the 30 digit barcode number as well as the state it was purchased in. I am not able to register the card without the 3digit code. When i first called I was told that i could just go online and put in name and address and the card number and they will mail me a new card. This ...
Vehicle loan or lease
Struggling to pay your loan
Ally servicing has my car loan and will not help me with a smaller loan payment or offer me an extension or even reduce my payments.
Prepaid card
Unexpected or other fees
Beginning in XX/XX/XXXX and continuing through XX/XX/XXXX, multiple transactions that were authorized by a family member were later reported to his bank as unauthorized or fraudulent. As a result, funds were removed from my Cash App account, causing my account balance to become negative. The transactions in question occurred on or around XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX. These transaction...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
on XX/XX/2026 I was short on money for bills due to currently loosing my employment. Had applied to different loan companies to see if I could get a loan for my bills. I entered my personal info on one main loans, and was directed to a loan company called sunshine loans that had extended an offer to me. Upon submitting more personal info on sunshine loan official site it stated that I had been approved for a {$2000.0...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
On XX/XX/XXXX this was XXXX of the request sent ; XXXX my name is XXXX XXXX, I am writing you due to the XXXX XXXX XXXX XXXX with vin number XXXX. I have been contacting this financial company via telephone number XXXX, requesting XXXX document showing that the vehicle was collected on XX/XX/XXXX, the vehicle was sold in XX/XX/XXXX and the vin number of vehicle.
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
Albert is a banking app that provides same day payday loans. Its very predatory. Ive changed my bank password and username. Ive gotten a new card. And somehow they are still taking my money that I do not agree with. They took {$40.00} from me but it did not outset the debt or anything. The Albert app doesnt even say they ever took my {$40.00} but I have thXXXX XXXX XXXX XXXX XXXX
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
Balance of {$4600.00} to Upgrade being reported on my Credit Report from XXXX. Account number is XXXX. It is being listed as a charge off on my credit report. I have sent a certified letter to Upgrade and it was signed for XX/XX/XXXX. I have requested a XXXX as this should ot be reported. No response from Upgrade.
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I am filing this complaint against PayPal regarding the permanent limitation of my PayPal account and the freezing of my funds without sufficient explanation or proper review. Recently, I used my PayPal account for several normal transactions. Shortly afterward, PayPal suddenly limited my account and then permanently banned it. At the same time, my funds were frozen. I believe this action was unreasonable and unfair....
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I am submitting another complaint regarding my blocked transfer in the amount of {$2300.00} from XX/XX/year>. This matter remains unresolved after more than three years, and I continue to be concerned by the company 's failure to provide direct answers regarding incorrect documentation that was provided to me and later became the subject of an internal investigation. My complaint is not about whether an XXXX license ...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
Against my better judgement, I took out a payday loan/cash advance from Brigit. I ran into an emergency situation the week the loan was due and wasn't able to pay it back. I disconnected my banking info. My intention was to pay it back manually at a later time. I unsubscribed from the paid plan I was under, reached out to Brigit several times requesting the account be closed. Without my knowledge they took {$17.00} o...
Credit card
Improper use of your report
Someone opened a Citibanks CBN card in my name and I can't close it No help from Citibanks without disclosing my ss number
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I am filing an expedited complaint against Kikoff , Inc. ( operating as Grant Cash Advance ) for predatory billing practices, ledger manipulation, and retaliatory account closure. I borrowed two {$50.00} cash advances through the Grant app. My official bank records conclusively prove that Grant successfully debited a total of {$100.00} ( {$53.00} per advance, including fees ) directly from my payroll deposits. On XX/...
Vehicle loan or lease
Struggling to pay your loan
XXXX could not afford payment the car due to a lost job then car malfunction cost me almost XXXX XXXX and couldn't afford payments and the amount to have the car fixed less than XXXX miles later drivetrain malfunction on a vehicle XXXX XXXX XXXX dealership said would cost XXXX to fix and that's more than what the car alone is worth car has less than XXXX miles on it which is absolutely ridiculous
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I haven't used Klarna in years, I thought it was a nice way to make a big purchase not seem so painful, and I liked the idea of being able to spread out the payments. However, I went to go use it the other day for this first time in 2 years and I was denied because it told me I owed money on another account that went unpaid and was sent to collections. When I called to get more information because I knew instantly it...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
Cash App permanently deactivated my account for alleged violations of its Terms of XXXX and referenced suspected fraudulent activity. I contacted Cash App multiple times and requested the specific reason for the closure, the transaction ( XXXX ) involved, and the specific Terms of Service violation. Cash App refused to provide this information and only gave generic responses. I deny engaging in fraudulent activity an...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I took out a payday loan thinking I could pay this off quickly. In the meantime, I got into some financial difficulty and spoke to them about lowering my payments and to stop all ACH withdrawals 3 times. They keep pulling from my account. I have tried several times to log into their website but have had major difficulty.
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I asked Albert customer service to cancel my account on multiple occasions, customer service said that I would need the last 4 digits of the Albert card number to cancel my account which I told them I did not have access to or have. Following Albert continously charged my bank although their customer service told me not once, but twice that payments would be stopped for 30 days - but that never happended. I want my a...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
Cashapp is holding me accountable for two deactivated account two times with no explanation ... All l do is send and receive money l pay any money l owe back .. l am a long time customer and do a lot of business on cashapp
Credit card
Credit monitoring or identity theft protection services
I recently reviewed my credit reports and discovered XXXX and Goldman Sachs/Apple Card accounts that I did not knowingly open or authorize. I was unaware these accounts existed when they were established. Based on my understanding, my father opened these accounts using my personal information without my knowledge or consent. I did not apply for the accounts, did not authorize anyone to apply on my behalf, and did not...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
I am a victim of severe identity theft, and an unauthorized account was opened in my name through Self Financial, which is backed by XXXX XXXX, without my knowledge or consent. I have formally disputed this fraudulent account three separate times, explicitly informing them of the identity theft and uploading my official Federal Trade Commission ( FTC ) Identity Theft Report as ironclad evidence. Despite receiving cle...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
LoanMart repossessed my 2014 XXXX XXXX from the fourth floor of a casino parking garage approximately XXXX hours from my residence. About XXXX hour before the repossession, LoanMart called me but did not ask for or receive my location. Despite this, the repossession agent appeared at the exact location of my vehicle. LoanMart has not explained how it obtained my location, and no repossession receipt or documentation ...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I am copying what I sent to Credit Genie. I'm going to try and be clearer on my problems with your company in the expectation I will get an adequate, clear and truthful response without having to contact the CFPB. On XXXX XXXX I requested a credit Boost in the amount of {$100.00}. This was scheduled for repayment on XXXX XXXX. This payment plus fees was paid on XXXX XXXX in the amount of {$110.00}. On XXXX XXXX I rec...
Vehicle loan or lease
Credit monitoring or identity theft protection services
On XXXX XXXX Car Paperwork And Stuff Were Filled Out. On XXXX XXXX Paid Amount Of {$2500.00} Was Down Payment. Also Of Course Payments Were Getting Paid Consistently In The Amount Of {$780.00} A Month. XXXX XXXX The Car Was Giving Problems I Sent It Back To Dealership For Them To Look At The Vehicle Or See If Their Able To Fixed The Car. On XXXX XXXX Dealership Repsentative Contacted Me And Stated That They Did An In...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
the good funding company has a 3rd party XXXX XXXX call me and asked me for my bank user name and password. I did not give it to them. It seems unethical for them to ask for my user and password for my bank here is their contact info XXXX XXXX XXXX XXXX XXXX I did not get a loan through them after this
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I am filing a complaint against XXXX regarding the sudden deactivation of my account without explanation. My account was deactivated, XXXX customer support informed me that the reason can not be disclosed. I was not given a clear explanation or sufficient information about how XXXX appeal the decision or resolve the issue. This situation has impacted my ability XXXX access XXXX use a financial service I rely on for m...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
This company requested an excessive amount of personal information, including my online banking login credentials. After completing the bank verification process and being informed that my loan was approved, I was suddenly told that my application was denied. Since then, I have been unable to contact the company, as my calls appear to be blocked, and I have not received any denial notice or explanation as required. I...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
OPPORTUNITY FINANCIAL XX/XX/XXXX XXXX XXXX, VA XXXX Phone : ( XXXX ) XXXX Account XX/XX/XXXX XXXX Account Status Closed Charge Off Payment Status Past Due - {$2600.00} Balance Owed {$2600.00} Payment Amount {$0.00} Credit Limit -- This company has shared my personal information with another companywhether by selling it or otherwise sharing itthereby violating my consumer rights under 15 U.S. CXX/XX/XXXXe XXXX and 15 ...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
Consumer Financial Protection Bureau Complaint Company : Robinhood XXXX, LLC Complaint Type : Account Restriction / Access to Funds Summary of Complaint : On XX/XX/XXXX, I received a notice from Robinhood stating that my recent crypto transfers allegedly violated the Robinhood XXXX Customer Agreement. The notice informed me that Robinhood would no longer support crypto transfers for my account and that the decision w...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
XX/XX/year> I got a phone call from XXXX XXXX offering a package for XXXX and other XXXX XXXX services. I bought the package and then found out I was XXXX and didnt use the service. After I had my child and I was able to use a service, I found out XXXX XXXX closed nationally Even with this being said, Im still paying Westlake portfolio ( XXXX XXXX ) payments with interest for service I never received. I then called t...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
In XX/XX/year> and again in XX/XX/year>, I applied for a personal loan through OneMain Financial. During both applications, I indicated that I did not own a vehicle when asked about vehicle ownership, as I was applying specifically for a personal loan. Despite this, both applications resulted in approvals for vehicle loans, which I am unable to accept because I do not own a vehicle and did not apply for vehicle finan...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
In XX/XX/year> we purchased a home water filtration system through superior water quality who used aqua finance as their finance company and we finance through that company. We were making payments to the company and a year later we started having problems with our water filtration system so we attempted to reach out because we were supposed to have a 10 year warranty and found out that the company went out of busine...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
In XX/XX/XXXX, my husband and I contracted with XXXX XXXX XXXX XXXX XXXX, XXXX for the replacement of nine windows at our home located in XXXX, Kansas. The total financed amount was {$22000.00} through Foundation XXXX XXXX. The contract clearly specified 3-over-1 colonial grid windows. The windows delivered were incorrect they arrived as 6-over-1 configurations, which is a completely different product than what was c...
Checking or savings account
Problem with a company's investigation into an existing problem
I am disputing a charge for a stolen package from XXXX, order number XXXX, purchased with my SoFi account ending in XXXX. The items included an XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX, XXXX, with a total value of {$710.00}. The package was marked as delivered on XX/XX/year>, tracking number XXXX, but I never received it. I have a delivery photo showing the package left unattended on my porch. I con...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
Additional Facts Supporting My Complaint I am also a documented victim of identity theft and have previously experienced unauthorized access to my personal and financial information. Because of this, I take significant precautions to protect my credit profile and personal information. At one point, I contacted OneMain Financial regarding refinancing options. As part of that process, I was instructed by a OneMain repr...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
When I took the loan out, it was for something like {$600.00}, I was in a situation, but the payments were pretty high, so eventually I thought after a few payments, I could refinance for lower payments and didn't take any additional money out with the refinance because I wasn't able to cover the full repayment amount, so I was given a situation for a slightly lower payment, as I was kinda financially forced to take ...
Payday loan, title loan, personal loan, or advance loan
Problem with additional add-on products or services
I am filing this complaint regarding a solar loan originated by Solar Mosaic LLC in XXXX for a residential solar system installed by XXXX XXXX in California. The outstanding loan balance is over {$40000.00}. At the time of sale, XXXXXXXX XXXX representatives made the following specific promises that were never fulfilled : 1. LOWER ELECTRIC BILLS I was told my electric bills would be significantly reduced. This did no...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
On XX/XX/year>, I transferred XXXX cryptocurrency from my verified XXXX account to my Robinhood XXXX account as part of Robinhoods cryptocurrency transfer promotion. Robinhood accepted the transfer, credited the XXXX to my account, and awarded the promotional transfer bonus. On XX/XX/year>, Robinhood notified me that my cryptocurrency transfer functionality had been permanently restricted. Robinhood informed me that ...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I am filing a complaint against PayPal regarding the permanent limitation of my account and the continued XXXX hold placed on my funds without sufficient explanation or justification. PayPal permanently limited my account after I received payment for collectible toys that I sold and shipped to a legitimate buyer. The buyer is a well-known online toy reseller, and this was a lawful sale of physical goods. I provided P...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
My payment for XXXX is being reported as 30 days late. It is 3 days late. It is reporting inaccurate information. According to the fair credit act it has to be reported accurately it is not.The amount owed is incorrect its less than being reported
Student loan
Issue where my lender is my school
In relation to XXXX, I submit additional evidence of the financial agreements that are to be honored but are not. Also, the school does not want to issue transcripts which the state of Ohio does not allow.
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
Subject : Complaint Regarding Inaccurate Credit Reporting by Affirm , Inc. and XXXX To the Consumer Financial Protection Bureau, I am filing a complaint regarding inaccurate, incomplete, and conflicting information being reported by Affirm , Inc. to XXXX which is harming my credit profile. Despite previous disputes, XXXX continues to report incorrect information that does not match the payment and balance histories s...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I requested and received a cash boost / advance from Credit Genie online on XX/XX/year> for {$100.00} with a repayment date of XX/XX/year> which coincided with my next paycheck. On XX/XX/year> I sent 2 requests to revoke authorization for ACH and debit card transactions. One message via Credit Genie chat and one message via direct email to the company. Ticket numbers XXXX and XXXX. I received a canned message that I ...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
I initiated a transfer from an external bank into my Citibank checking on XX/XX/XXXX via XXXX site for {$1400.00}. The email confirmation says estimated deposit date is XX/XX/XXXX. The citibank app, at this very moment, STILL says Funds available by XX/XX/XXXX. Funds may be available sooner. It is XX/XX/XXXX and my funds are still not in my account. The funds are in my account history but after speaking with multiple...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I'm trying to get a loan to consolidate my debt and bring my credit score up but every time I apply for a loan it brings my credit score down which in turn with that credit score I can't get a loan and I'm trying to pay off a previous debt but because of that day it's an outstanding dead and it's just a vicious cycle and I it's ADS upon ads upon this company has these loan and then this ad goes to that ad like there'...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
Affirm says I filed bankruptcy. XXXX XXXX. This information is inaccurate. I have paid affirm for all orders closed. No other companies report a bankruptcy. I have asked this company 4 times now to request to have this removed before reporting. This date is XXXX XXXX
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
On XX/XX/year>, I was charged a fee of {$97.00} dollars for a annual subscription that I never signed up for or agreed to. So upon being notified by my bank about this transaction. I immediately reached out to the company and made them aware of this. They said that they automatically enrolled me even though I did not sign up for this. I only went on the app to see if I can get a pay day loan but they denied me and I ...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
To Whom It May Concern, I am disputing the accuracy of the charged-off account reported by Texan Credit Corporation on my credit report. I have made several attempts to contact the company using the information provided on my credit file, but I have been unable to obtain proper assistance, clear account verification, or complete payment records. Although I experienced significant financial hardship, including housing...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
This company FUNDO LLC put a lien on my XXXX XXXX account around XX/XX/year>. And when I contacted them via email and the customer representatives name XXXX XXXX and she says she is a paralegal collector. And she said I got a XXXX XXXX loan in XX/XX/year> for the amount of {$3800.00} and I could make a XXXX time payment and settle for paying {$1900.00}. But the thing is I never took out that XXXX XXXX and the XXXX XX...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I cancelled my membership but I have been charged {$4.00} ongoing and my app reflects that I'm cancelled but I'm still receiving charges and fear that the account was never cancelled ( which means i've been charged {$4.00} for probably more than a year )
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
Around XX/XX/year>, I received a letter from XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX requesting payment for a XXXX loan debt on the behalf of Harpeth Financial Services , LLC d/b/a Advance Financial. Having not taken out a loan in the last couple years, I discarded the letter as phishing/scam mail and tossed it but not without taking a photo just in case it came up again. Fast forward to XX/XX/year>, an officer showed...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
XXXX To whom it may concern, I am writing this letter as a formal complaint regarding the delay in receiving the title for my vehicle, even after the loan was fully paid off. My final payment was made on XX/XX/year>, and since then I have been waiting more than XXXX months for my title. During this entire time, I have called multiple times asking for help and updates, but instead of resolving the issue, I continue be...
Checking or savings account
Problem with a company's investigation into an existing problem
It is well documented. I need the authority that can provide fair relief to take action because the banks actions and inactions have destroyed my life and the bank refuses to provide fair relief. Their previous consent orders and stipulation orders describe what they say they remedied and yet in XXXX we're still doing to me the customer 4 years after closing my account. In XXXX they contacted myself again and continu...
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
I am filing this high-priority regulatory complaint against SELF XXXX XXXX XXXX XXXX data-integrity, internal system contradictions, and stale reporting violations under 15 U.S.C. 1681s-2 [ 15 U.S.C. 1681s-2 ]. A real-time forensic audit of my credit report data tapes reveals that Self Financial is broadcasting a highly contradictory, damaging historical row under my identity parameters. Your live production tape for...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
on XX/XX/year> it was an agreement between both parties that with in XXXX hours of the agreement XXXX XXXX will be able to receive the funds. NetPayAdvance sunt the funds to the wrongs account or the account number was wrong, ( information came from NetPayAdvance ). the amount was for XXXX, as of today the XXXX, and the extend due date was issue to XX/XX/year>,
Payday loan, title loan, personal loan, or advance loan
Incorrect information on your report
I had payed off an instant loan through Chime bank on XX/XX/XXXX of this year. I called chime in late XXXX to ask for a charge off letter or something stating that the loan was paid off and was told they dont have an email to send a letter too and they dont do that. And my credit report shows its not been paid and is XXXX months delinquent
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I am submitting a complaint regarding a residential solar financing transaction involving GoodLeap and XXXX XXXX XXXX XXXX. In XXXX, I entered into a solar installation agreement with XXXX XXXX XXXX XXXX for a residential solar system financed through GoodLeap. During the sales process, the financial benefits of the system were presented in a way that created the expectation that the solar system would substantially ...
Student loan
Credit monitoring or identity theft protection services
EDFINANCIAL started billing for students last year. Its been years since they stopped billing for awhile and I have had a new bank and phone number since then. I noticed the first late payment and called Ed financial to pay the balance and set up auto pay. I gave the rep my account number and routing number and the other billing information she needs. She said it was set up. I followed up with Ed financial a month la...
Credit card
Credit monitoring or identity theft protection services
I opened an account with bank of america. then I did their autopay settings like I normally do. the account did not charge for some technical reason ... and then it went on my credit. When I saw, I immediately paid the entire balance manually and they are not removing from my credit report and taking fault. I need this removed from my credit for unauthorized issue
Debt or credit management
Confusing or misleading advertising or marketing
Why is it that Wells Fargo continues to be vindictive because I received the {$50000.00} Grant from the state of Pennsylvania to pay for the mortgage that was in deep debt? Now all of a sudden theyre now reviewing the {$50000.00} Grant according to their Mortgage Department in which had went against the 2006 Contract of placing an additional {$70000.00} towards my mortgage after they reviewed the {$50000.00} Grant. I...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
Someone has opened an account with Klarna with a loan of XXXX dollars that needs to be paid in 3 months on XX/XX/XXXX. Later in XXXX, I received a letter from Klarna asking me to pay a loan that I did not even know about. I contacted the company, and they said that I ned t file a dispute with the credit bureaus. I created three accounts with those bureaus and had a freeze on my credit and filed a dispute, and the acc...
Student loan
Problem with fraud alerts or security freezes
On XX/XX/year>, I discovered a fraudulent MOHELA student loan on my credit report via my bank 's credit monitoring. I confirmed the account on XXXX XXXX XXXX. I have never applied for a student loan, am not a student, have no continuing education, and have no dependents. I have no connection to XXXX XXXX or XXXX XXXX XXXX XXXX. My credit was frozen for nearly all of XXXX except approximately 13 days in XX/XX/year>. T...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
On XX/XX/2026, an unauthorized deposit of {$550.00} from Net Pay Advance appeared as a pending transaction in my checking account. XXXX XXXX XXXX XXXX XXXX XXXX XXXX ; my credit files have been strictly frozen for years at the major bureaus, but this lender bypassed them using subprime databases. I have never applied for, authorized, or agreed to a loan with Net Pay Advance. I attempted to call the company 's custome...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I received money from a friend, I wanted to transfer this money to my checking account. When I started the transfer, I accidently sent the money to a closed XXXX XXXX account. ( My fault ) I have been more than understanding due to my mistake. I have contacted Venmo customer services no less than 8 times. ( XXXX XXXX XXXX ) Each time, they claim they don't have the funds. That XXXX XXXX has them. I have contacted XXX...
Vehicle loan or lease
Credit monitoring or identity theft protection services
Heres a professional and concise version you can submit to the Consumer Financial Protection Bureau regarding Ally Financial : I am filing a complaint regarding inaccurate credit reporting and poor account servicing by Ally Auto related to my auto loan account, which was active as of XX/XX/XXXX. In XX/XX/XXXX, Ally Auto attempted to withdraw two payments from my XXXX XXXX bank account. One of the duplicate charges wa...
Checking or savings account
Incorrect information on your report
I am submitting this complaint regarding the continued reporting of my past account history by FourLeaf Federal Credit Union to XXXX and/or XXXX XXXX XXXX . I acknowledge that the account was opened by me and that the negative balance associated with the account has already been fully paid and resolved. Since resolving the balance, I have taken steps to restore my financial standing and maintain responsible banking b...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
A title loan was issued with automatic monthly withdrawals being deducted from my account for repayment. In XX/XX/year>, the vehicle securing the loan was damaged beyond repair and declared a total loss. It has now been XXXX months since the loss, and we continue to be told by the lender that they are waiting for the title from the XXXX XXXX. During this time, the lender has provided multiple estimated completion dat...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I just helped some friends sign up for this app called Revolut, and a couple of them who didnt have XXXX XXXX XXXX abilities on their phone borrowed my phone to do XXXX XXXX on it to meet the requirements. I spoke with the systems XXXX, and it looked through all of the rules and said I didnt break them by having them utilize my device to use XXXX XXXX and meet the campaign requirements. The account owners were the on...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I have encountered difficulties accessing my EQUIFAX account and was instructed to send identification documents for verification. Despite providing clear and legible documentation, I am still unable to access my account. This is why I escalated the matter through the CFPB.
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
Issue : I received a personal loan offer through Credit Karma that was materially inaccurate compared to the final terms provided by the lender, XXXX XXXX. The offer displayed in the Credit Karma app showed a {$6000.00} loan at a XXXX term with an estimated payment around XXXX XXXXXXXX. After applying, XXXX changed the terms to a XXXX loan with a payment over $ XXXX. XXXX later made a partial adjustment to reduce the...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
Mariner Finance in XXXX Virginia, XXXX. This Finance Institute sent me a check for {$4500.00} in the mail that was a loan offer that I didn't ask for nor did I want. These checks can cause havoc on someone if they get stolen or cashed without my permission. I did not ask for this loan and I do not want other loans of this type or credit checks on me so they can solicit these offers.
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I am filing this complaint regarding an OppLoans loan serviced by Opportunity Financial , LLC and originated through XXXX XXXX XXXX XXXX I am an Illinois consumer, and my loan agreement states that I borrowed {$2000.00} with an annual interest rate of 179.0 %. Based on the agreement, interest accrues daily at 1/365 of the annual rate. On a {$2000.00} balance, that equals approximately {$9.00} per day in interest at t...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I received an alert from XXXX that someone used my information to apply for a short term loan. I have to send a request via mail to get more information XXXX would not share any info via phone.
Debt or credit management
Confusing or misleading advertising or marketing
At the moment, I find it difficult to make payments month after monthand they keep increasing the loan balance every day. The only option they offer me is to stop paying until I am able to do so ; however, the interest still accumulates excessively regardless.
Credit card
Credit monitoring or identity theft protection services
" XXXX '' movers guide - web site - XXXX XXXX - fraudulent transaction, moved within XXXXXXXX XXXX XXXX XXXX and XXXX charged me out of Tennessee. Suspected human trafficking efforts by posing XXXX XXXX officials acting as public health dictators falsifying claims about me, XXXX XXXX XXXX, or involved in deep seeded financial abuse and societal warfare tactics trying to extract and take me away from my family and hom...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
I believe it was on XX/XX/XXXX at XXXX my wife and I had fallen asleep in my XXXX XXXX XXXX XXXXmy wife woke me up to people running through my yard I was still dazed from my sleep.as I fully awakened there where 3 gentleman with a tow truck backed up to my car.another vehicle blocking my driveway. ( This was my wife 's property ) .I asked what was they doing in my yard they stated that they had come to reposesse my ...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I would like to remove this hard Inquiry offf my credit report it has been fully paid and its still reporting
Vehicle loan or lease
Improper use of your report
On XX/XX/year>, I used the XXXX ( XXXX XXXXXXXX XXXX ) website strictly to explore interest rates. As shown in the attached screenshots, I was on their pre-qualification funnel ( URL : XXXX ) and explicitly selected the option 'Just checking my options. ' This clearly indicated that I was not submitting a formal application for final financing. Despite this, the company executed an unauthorized Hard Credit Inquiry on...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
I am formally disputing the balance being reported on this repossessed vehicle account. The vehicle was repossessed over XXXX months ago, and I have not received any notice of sale, auction information, post-sale accounting, or an explanation of the deficiency balance from the lender. The current balance being reported appears inaccurate and can not be verified without documentation showing : the date of sale, the am...
Money transfer, virtual currency, or money service
Confusing or missing disclosures
XXXX XX/XX/XXXX at XXXX PM I sold a merry chef XXXX speed oven. Customer stated they only had XXXX instead of my normal PayPal. I explained that if I were to deliver, the cost would be more than I can afford and he requested it today, and hed pay for it. Upon arrival, I left the equipment to him and he sent me the funds via XXXX so I can get home. XXXX is holding the funds for XXXX days, after taking {$19.00} from it...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
I am submitting a formal consumer complaint against Prog Services , Inc. ( d/b/a XXXX XXXX ) for systemic consumer protection violations, non-compliance with statutory notice requirements, and unfair trade practices regarding their automated onboarding infrastructure. I attempted to establish an account to access an earned wage cash advance. Despite providing accurate, truthful personal identifiers that align with my...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
So Ill have it in the photo. But I borrowed from Cash App, XXXX XXXX XXXX XXXXXXXX so money pops on all the time. The first time I saw the debt got paid because they took it, but yet I still owed. I messaged them and didnt think much of it. Then a month later. They took that same amount when someone paid me, but yet it said I still owed. And then a third time it had me pay {$55.00}. Ive tried, they kept avoiding resp...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
They are participating in retaliatory practices of repeatedly debiting my accounts, despite me providing a request in writing numerous times to stop Ach request. These retalitory practices have costed me {$980.00} in overdraft fees this year alone. I have requested in writing they stop ACH on my account, settle my loan, they refuse to do any of this. They admitted I have paid nearly {$2000.00} to them on a {$1200.00}...
Debt or credit management
Confusing or misleading advertising or marketing
I am submitting this complaint regarding my student loan account and the repeated errors and mishandling by my servicer that have caused significant financial harm and hardship. I respectfully request a full review of my account and consideration for discharge, cancellation, or correction of the debt due to the servicer 's mistake and failure to properly manage my loans.
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
I did not provide my information for this loan, so I have no idea why it is on my credit.
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
Equifax has committed two violations of the Fair Credit Reporting Act. VIOLATION XXXX FILE ACCESS DENIED : On XX/XX/XXXX, I attempted multiple times to access my Equifax consumer file at my.equifax.com. Each attempt was blocked with an error message : Weve experienced an issue processing your request. I have screenshots documenting failed attempts at XXXX AM and again at XXXXXXXX XXXX and XXXXXXXX XXXX Equifax direct...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I was denied a loan and one of the credit bureaus the lender used was XXXX XXXX XXXX XXXX publishes an address in XXXX, XXXX that is non working. There is no way to contact the company.
Student loan
Problem with fraud alerts or security freezes
Im still being held accountable for a theft identity issue involving my name and credit with debt why is they still pulling my report I issue all documents this is not me I would like this company to be blocked if possible
Debt or credit management
Confusing or misleading advertising or marketing
I apply for a credit card I was granted the credit card after paying off some debt I received a live check in the mail and then and was extra cash live check then after I started paying it off I inquired to pay the balance off in the company wouldn't let me without charging me outrageous fees to close to pay the balance out then I went to court and got a court judgment against me in first city court section B case nu...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I have an account with Capital One XXXX and spent about a month playing their game offers and spending the required money on the games to earn rewards. I wanted to redeem the rewards for a XXXX XXXX XXXX to pay for a special trip for my kids this summer. I have proof of all the approved offers I made ( I should have exactly {$410.00} in rewards for these games ). For a while, all the rewards showed in my account bala...
Vehicle loan or lease
Improper use of your report
XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, CO XXXX Phone : XXXX Email XXXX XXXXXXXX Subject : Complaint Regarding Unauthorized Hard Credit Inquiries by XXXX XXXX XXXX XXXX XXXX I am filing this complaint regarding multiple unauthorized hard credit inquiries submitted by XXXX XXXX XXXX XXXX XXXX on XX/XX/year>. These inquiries were made without my knowledge or consent, after the dealership had already informed me that th...
Debt or credit management
Confusing or misleading advertising or marketing
Believe to be company with XXXX XXXX I had them as a cell service provider, at which point decided to end service with them they locked my phone so where I could not take my phone with new service provider after the phone was paid for on recorded line. Then was asked if I owe anything else like a bill wise due a possible new billing cycle. Rep for T- mobile stated on a recorded line that I only had the line open only...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
One Msin Financial XXXX XXXX is paid by One Main financial to advertise their financial products on their website. After reviewing the options on XXXX XXXX- you have my credit rating they are the ones who are offering loans so I proceeded to apply for a secure a loan for debt consolidation. XXXX XXXX website assured me I had excellent approval. I never wouldve moved forward with the loan if the interest rate and the ...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
Complaint Inaccurate Credit Reporting / Wise Loan Account To Whom It May Concern, I am submitting a formal complaint regarding inaccurate and unresolved reporting of a Wise Loan account that continues to appear on my credit report. I have made several attempts to resolve this account directly with Wise Loan. Each time I contacted them, I was informed that the account had been sold or transferred, but I was not provid...
Checking or savings account
Incorrect information on your report
After numerous times I tried paying my debt via phone ... because they had an update to their system..... I paid {$720.00} several days ago. I tried to open a checking account with another bank. However, according to XXXX ...... my amount is still pending. So I'm not able to open another account with another bank. I physically drove XXXX minutes to a Truist branch where I spoke with the branch XXXX to which she told ...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
This complaint is against Grant Money , LLC, which is a subsidiary of Kikoff , Inc. I'm also including XXXX XXXX XXXX and XXXX as well. Subject : Emergency Dispute : Unauthorized ACH Debits and Regulation E Violations by Grant Money , LLC XXXX XXXX XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX, and XXXX. Statement of Facts : This complaint is filed against Grant Money , LLC ( operating as Grant Cash Advance ), a wholly owned...
Payday loan, title loan, personal loan, or advance loan
Can't stop withdrawals from your bank account
I asked this company to revoke ACH on my account and I was told in chat that it would be taken care of. They did not honor this request. This caused me to be overdrawn on my bank account from taking {$200.00} and {$69.00}. I then requested again and asked for an email confirmation. I have been told they will take care of it and it still appears to not be done. They should have my email on file from when I had applied...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I previously ( years ago at my old address ) inquired about a loan but declined it. The company saved my banking information, fabricated a signature using my old address today, and deposited money without my consent. I received an email today saying my loan was approved 3 min after saying I applied for a loan after I was at work. I did not sign anything for a loan. I was able to get into my checking where XXXX was de...
Checking or savings account
Problem with a company's investigation into an existing problem
On XX/XX/XXXX, I called Klarna to report unauthorized accounts created under my name and SSN, under an address and email address that do not belong to me and that I have no connection with whatsoever. These accounts were only made apparent to me initially by XXXXXXXX XXXX XXXXXXXX service notifying me of an address being linked to my social. Klarna took an extended period of time to investigate, never reaching back o...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
They took XXXX out of my account that had nothing to do with the advance. I have talked to them numerous times and they say they are sending the money and never do. They cost me a lot of money over taking money that was not theirs to take. In the last 30 days I have talked to them and did the genie support and nobody answers me. I want my money back and I have also sent them proof of all of this and still got no resp...
Debt or credit management
Confusing or misleading advertising or marketing
worked with Turnbull Law for multiple years to settle my debts, which they failed to do. I paid Turnbull close to {$19000.00} and they took exorbitant fees. I was sued multiple times by my creditors because they told me to stop paying my debts, which caused me a great deal of stress and ruined my credit score. Because of Turnbulls predatory business model, I had to declare bankruptcy in order to get rid of my debt.
Debt or credit management
Confusing or misleading advertising or marketing
I received a credit card from " Best Buy as " I was paying the card off " Best Buy who sent me the '' Best Buy Card switched my " Best Buy card number as I was paying the card off they changed my card number so I couldn't make payments then ' Citi Bank ' I thought started sending me payments when I went to visit the " Citi Bank they the Citi Banks agents told me that they have nothing to do with " Best Buy so " I wen...
Checking or savings account
Improper use of your report
XX/XX/year> : I received an alert that there was a new hard inquiry on myXX/XX/XXXXcredit report that I did not recognize or authorize. I contactedXX/XX/XXXX to dispute it and it was soon removed from my credit report. The hard inquiry was from Coinbase. I did not apply for anything with Coinbase. I froze my credit after this. XX/XX/year> : I received an alert that a phone number ( XXXX ) has been added to my credit ...
Student loan
Credit monitoring or identity theft protection services
I am writing to respectfully request a goodwill adjustment for the late payment reported on my student loan account during a temporary financial hardship. At the time, I was unexpectedly laid off from work for approximately XXXX months while supporting my family and preparing for the birth of my second child. During this same period, I also relocated from XXXX XXXX XXXX in search of stable employment and better finan...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I have now been dealing with this for over XX/XX/XXXX years. I have spoken to multiple Klarna agents who confirmed my name XXXX XXXX XXXX is updated correctly on my account. I was toldXX/XX/XXXXafter XXXXXX/XX/XXXXand XX/XX/XXXX after XXXX XX/XX/XXXX that verification would be cleared. It has now been over XXXXXX/XX/XXXXand I am still being denied. I need a senior specialist or supervisor to review my account today a...
Checking or savings account
Credit monitoring or identity theft protection services
I am filing this complaint against PenFed Credit Union regarding the handling of my dispute claim involving a returned merchandise refund that was improperly denied and closed. The transaction in question occurred on XX/XX/year> for {$1000.00}. Item was returned on XX/XX/XXXX because it was defective. After item was delivered back to merchant, the merchant refused to issue a refund for merchandise that I returned, I ...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
On XX/XX/year>, I applied for a CCFlow Line of Credit, a product marketed by XXXX and issued by XXXX XXXX XXXX. At approximately XXXX XXXX on the morning of XX/XX/year>, I utilized the company 's text-to-chat service to verify my bank account. During this chat session, the representative explicitly confirmed that my bank account was verified and that my application was fully approved. Following this confirmation, I d...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Checking or savings account
Credit monitoring or identity theft protection services
The Original Creditors Name : UNITED ACCOUNTS INC XXXX XXXX. I had got a Joined account with someone and we never received our official bank card from the day we open the account we deposited out XXXX XXXX and that was it next thing we getting charged monthly fees for months that end up being over XXXXXXXX XXXX dollars then they continue to stop and closed out account .. we asked numerous of time how they come up wit...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
Someone hacked into my bank account and I do not have a bank account at all and cashnetusa I never took a loan out in my life someone hacked into it and make a account of me it was not me at all and I just dont want to get in trouble and I want to make a police report
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
A fraudulent loan was taken out under my maiden name with this company. I made a police report and sent them the police report. They are still making me go through hoops and not resolving the issue. They have not started their investigation because they are wanting me to go to identitytheft.gov. I have done that and sent them paperwork but it is not good enough because they want a completed FTC Identity Theft Report ...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I am filing a formal complaint regarding ongoing problems with my Flex rental payment account. Since approximately XX/XX/year>, Flex has repeatedly withdrawn funds from my bank account while failing to properly cover the full amount of my rent obligations. These withdrawals have caused significant financial hardship, confusion, stress, and concern regarding the handling of my account. My concerns include : Repeated w...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
On Wednesday, XX/XX/year> at XXXXXXXX XXXX., I made an early payment toward my loan with Direct Cash LLC using my XXXX XXXX debit card through their payment system as their system allows for early payments and IS an option via the site. Despite this early payment being successfully submitted, Direct Cash LLC still processed another charge on the originally scheduled payment date XX/XX/year> ( early morning transactio...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
I was in a car accident on XX/XX/year>. My car was totaled by XXXX on XX/XX/year>. XXXX has been reaching out to XXXX XXXX since XX/XX/year> and I have also. XXXX XXXX either says they dont do a letter of guarantee, will only release the title to the XXXX , theyve already sent it, or they just cant help. We did a 3 way call on XX/XX/year> with myself, XXXX, and XXXX XXXX We were told again it has been sent 3 times. X...
Student loan
Credit monitoring or identity theft protection services
I am requesting a goodwill adjustment regarding the late payment history being reported on my account. The loan has since been paid in full, and I have satisfied my financial obligation entirely. I respectfully ask that you consider removing the late payment reporting from my credit history as a courtesy. The negative marks no longer reflect my current financial standing or responsibility, especially now that the acc...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I contacted the company and revoked my ACH authorization to their company on XX/XX/XXXX for a transfer on XX/XX/XXXX. They responded and said that it would not be possible due to their policy. I responded and I said law Trumps their policy they continued to send me automated messages, and the day came in the transfer was illegally and unauthorized removed from my wages. I had worn them that I would report them and th...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
I have a loan with One main Financial. I am reaching out to you directly as I am having issues with the local branch I was or am still assigned to. In later 2025 I spoke with XXXX of the executive office about the unprofessional and degrading issues from the XXXX XXXXXX/XX/XXXX XXXX did assist me in resolutions. I also spoke to XXXX of the XXXX XXXX branch who was very helpful early on in the loan I got. After talkin...
Student loan
Issue where my lender is my school
I am filing a complaint against XXXX XXXX XXXX XXXX and its private loan servicer, Universal Account Servicing ( UAS ), regarding my private institutional loan. During my enrollment process, I was actively misled, manipulated, and coerced by campus financial aid staff. I was forced under duress to write a scripted statement allowing the school to alter and seize my financial aid allocation without my genuine, informe...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
XX/XX/year> XXXX XXXX XXXX Albert albert.com CA Date XXXX for XXXX They have refused to refund me. They find it acceptable to take out money when someone's external bank account is XXXX at the time they collect their payment. They said I gave them " authorization and approval '', however that is if I have money which i would have on XX/XX/year>. Going back and forth on the chat is no use and they keep talking in circ...
Vehicle loan or lease
Unable to get your credit report or credit score
On XX/XX/XXXX, I noticed an issue with services finances. The problem involved [ my debit card they have more than 3 year they charge me every month, and the amount involved was approximately XXXX XXXX I first contacted the company on XX/XX/XXXX, by phone at XXXX XXXX to try to resolve the issue. I explained that. The company responded by take my debit card number, but the issue was not resolved. On XX/XX/XXXX follow...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
Experian will not allow me to establish an online account. I go through the motions and they say they can't verify me. I've uploaded my drivers license, Passport and a bank statement as requested. I keep getting gear boxes online that say they can't establish an account. You can not get Experian on the phone as a consumer. This is plastered all over the internet that their customer service is non-exisitent and do not...
Checking or savings account
Problem with a company's investigation into an existing problem
I was trying to get a loan from a company claiming to be " XXXX XXXX XXXX '' Based in XXXX NY. They deposited XXXX fraudulent checks into my bank account, XXXX into my checking and XXXX into my savings account. Both amounting to {$270.00} each. I called CitiBank Monday XX/XX/XXXX letting them know that I suspected fraud due to the checks not even having my actual address on them and they accessed my bank account to s...
Student loan
Credit monitoring or identity theft protection services
Its been on my credit for 13 years and I dont know why its still on there its 2026. Its hindering my credit to where I cant get nothing in my name. Im a single mom trying to get me a house for me and my kids. And they told me thats the only thing that keeping me from going through the process of getting a house.
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I am filing a complaint against Kikoff regarding an unauthorized automatic renewal of my account agreement and the resulting negative credit reporting. I originally signed up for a one-year agreement with Kikoff. After my original term ended, Kikoff automatically renewed the agreement and continued the account without my clear knowledge or meaningful consent. I was not adequately informed that a new term would begin ...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
On XX/XX/year>, I accepted an in-app promotion for a {$5.00} XXXX bonus on a purchase of {$10.00} or more. Cash App 's internal transaction ledger will confirm that I completed a qualifying Bitcoin purchase of {$10.00} on XX/XX/year> at XXXX. Cash App has refused to honor the promotion. When I contacted customer support, representatives gave vague reasons but refused to clarify which condition applied. I request that...
Debt or credit management
Confusing or misleading advertising or marketing
My account is be reactivated after it been deactivated, and my credit is being ran without my approval.
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
I am a victim of identity theft. Citibank is reporting false information to credit bureaus, claiming I made a " voluntary payment '' on XX/XX/year>, to hold me liable for a {$14000.00} fraudulent debt. This is a complete lie. I have strong evidence to prove my case : 1. XXXX STATEMENT PROOF : My XXXX XXXX statement ( Account ending in XXXX ) shows NO payment was made to Citibank on XX/XX/XXXX. Citibank 's claim is fa...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I am submitting a complaint regarding repeated suspicious lending and inquiry activity associated with my personal identifying information. On or about XX/XX/2026, online lending inquiries appeared through Credit Ninja/XXXX and XXXX XXXX using inconsistent identifying information associated with me, including a false date of birth that does not belong to me. These inquiries appeared despite prior XXXX concerns and se...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I am submitting a complaint regarding repeated suspicious lending and inquiry activity associated with my personal identifying information. On or about XX/XX/year>, online lending inquiries appeared through XXXX XXXX and XXXXXXXX XXXX using inconsistent identifying information associated with me, including a false date of birth that does not belong to me. These inquiries appeared despite prior fraud concerns and secu...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
Acima has an account under my name with a balance of XXXX dollars. I did not apply for a loan nor did I purchase anything using Acima. I live in Ohio and the purchase was made in Florida XX/XX/year>. Acima told me it was an XXXX XXXX XXXX XXXX purchase from a retailer named XXXX XXXX XXXX XXXX XXXX XXXX. The company has not taken any action yet but they want me to file a police report
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
My loan has been repaid. They charge a monthly fee to have access to the app.. I have emailed several times to close my account and to please stop billing me. Despite the request, they continue to bill me for an account that I asked be closed. I had to stop using my checking account because they continue to bill despite my request to close the unused account. They will not respond to emails to stop and close my accou...
Debt or credit management
Confusing or misleading advertising or marketing
I was contacted by Credence Resource Management regarding a {$1700.00} collection account. A representative offered to settle for {$790.00} with a pay-for-delete agreement but refused to put anything in writing. The representative then pressured me to pay immediately and mentioned paying directly through XXXX XXXX XXXX, which did not make sense. I am concerned this may be deceptive collection practices.
Checking or savings account
Problem with a company's investigation into an existing problem
I picked the closest options I was able to. XX/XX/XXXX of XXXX I realize that my entire paycheck was missing in any funds that I had in my US bank checking account. I filed a fraud report right away, I spoke with my local police department, I alerted the online I dont know if its its not the FCC but there is some entity I needed to alert there. I also provided US Bank with a letter from a previous employer stating th...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
Hi there, I recently spoke with an agent over the phone regarding my loan approval. During the call, I requested that he speak slowly, as XXXX is not my first language, and I wanted to ensure I understood everything clearly. I would like to formally submit my application and request to speak with someone to go over the terms and conditions of the loan. Its important for me to fully understand the agreement before pro...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
Title loan company called auto money in XXXX XXXX on XXXX XXXX XXXX XXXX XXXX XXXX did not receive proper insurance information or paper to process a loan for my car on XX/XX/year> and my car was stolen same day. I reported it missing to XXXX SC police who are actively looking for my car. I called the title loan company to see if there was a tracker on the car and they told me no because the loan was not big enough f...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
My XXXX cash wasnt due until XX/XX/year>, and my subscription fee of {$9.00} wasnt due until XX/XX/year>. XX/XX/XXXX I see a charge from XXXX taking {$33.00} out of my account which was unauthorized and not approved by me to be taken out. I contacted XXXX. They first told me it was for a subscription fee then it took them an hour to tell me that it was a partial payment. I was never once told there would be a partial...
Debt or credit management
Confusing or misleading advertising or marketing
I enrolled in a debt settlement/debt resolution program in XX/XX/XXXX involving XXXX accounts totaling approximately {$17000.00}. I was told the program would negotiate settlements with my creditors while I made biweekly deposits into a dedicated escrow account. Over time, I became increasingly concerned about the transparency and administration of the program. The escrow account reflected multiple categories of fees...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
To Wells Fargo Executive Office / Small Business Operations, I am writing to formally dispute and request a full written explanation regarding Wells Fargos closure of my Wells Fargo BusinessLine line of credit account ending in XXXX, referenced in your XX/XX/year> closure notification addressed to XXXX XXXX XXXX XXXX The letter states that the account was closed because Accounts with Wells Fargo Bank have not been ha...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
I am disputing three unauthorized withdrawals by XXXX : {$0.00} on XX/XX/XXXX, and {$26.00} and {$9.00} on XX/XX/XXXX. XXXX used predatory balance sensing to " sweep '' my account 10 minutes after a refund arrived. XXXX violated 12 CFR 1005.10 ( d ) ( 1 ), which requires 10-day written notice if a transfer " will vary in amount from the previous transfer... or from the preauthorized amount. '' No notice was provided ...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I received notification that the app lost connection with my financial institution ( XXXX XXXX ) I have followed the steps within the app to reconnect the same bank account multiple times without success ( see attached app images ) Today, i reached out via chat for support with trying to resolve this issue. The agent I chatted with did not provide any assistance with troubleshooting the matter. In fact, I don't think...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
Complaint Against Affirm Dispute Handling and Billing Practices I am filing a formal complaint against Affirm regarding the handling of a consumer dispute tied to a financed purchase through their platform. I initiated a dispute after a merchant ( XXXX ) failed to deliver services as represented and provided inconsistent refund information. I prepaid approximately {$1200.00} for a treatment plan and canceled after pa...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
Credit took {$310.00} out of my account when I only owed them {$210.00}. They have not refunded my {$100.00} nor responded to any additional request
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
I was randomly asked to verify my income after using this company for over 4 years. I didnt know I could only use 1 bank to verify the income. I was denied future use of the product. When I kept stating I get funds in different banks and to accurately submit my income I will need to link multiple banks. Was told by email rep for there is no live customer support that only 1 bank could be linked. I did requested to ch...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
I opened a lease with Acima via XXXX on XX/XX/XXXX totaling at {$960.00} for various furniture items, with an initial payment of {$21.00} which was paid on XX/XX/XXXX, with another payment made on XX/XX/XXXX of {$69.00}, per the agreement which was biweekly payments of {$64.00} with interest / fees. I received an automated email on XX/XX/XXXX from XXXX stating a notice of email address change, advising that all of my...
Student loan
Credit monitoring or identity theft protection services
I am submitting this complaint regarding the handling and credit reporting of my federal student loans serviced by MOHELA. After maintaining approximately eight years of positive credit history and on-time payments, I experienced a temporary financial hardship that caused me to fall behind. I submitted a forbearance request on XXXX ; however, before any relief could be applied, MOHELA reported late payments across mu...
Checking or savings account
Incorrect information on your report
Navy Federal Credit Union has several accounts on the three credit bureaus. On XXXX that have one two accounts that I am XXXX with caused one credit card company to close my account when I applied for an additional card. Navy Federal Credit Unions solution is to have a very XXXX person with no income to visit one of the branch offices to start a very lengthy investigation that I am not XXXX and that I did not open ac...
Checking or savings account
Problem with a company's investigation into an existing problem
I am filing this complaint because Navy Federal Credit Union denied my fraud claim after I was targeted by someone impersonating Navy Federals Fraud Department. On XX/XX/year> at approximately XXXXXXXX XXXX, I received an incoming call from someone I believed was Navy Federals Fraud Department. The call lasted approximately 53 minutes. During that call, the impersonator convinced me that there was fraud/security acti...
Vehicle loan or lease
Improper use of your report
I recently began exploring refinance options through XXXX 's auto refinance marketplace. During this process, I was presented with multiple lender offers within the marketplace, each displaying different rates and allowing me to select preferred terms. Based on this, I selected an offer with a 6.47 % interest rate and a XXXX term through AutoPay. Shortly thereafter, I received both a text message and email confirming...
Credit card
Credit monitoring or identity theft protection services
I have noticed that each time I pay toward my total balance due to reduce the overall balance I get a notification stating that they have reduce my credit balance therefore making my available credit to reflect I owe almost my entire balance. Example made a payment of {$300.00} and I would have a balance of available credit they reduced it to my overall credit being {$4100.00} and reflect an available balance of {$11...
Payday loan, title loan, personal loan, or advance loan
Getting a line of credit
The company said, Our credit decision was based in whole or in part on information obtained from an affiliate or from an outside source other than a consumer reporting agency which screams discrimination to me.
Checking or savings account
Problem with a company's investigation into an existing problem
Account Number : XXXX Claim Number : XXXX Claim Date : XX/XX/XXXX Claim Amount : XXXX Dear XXXX, This letter is to inform you that we have made a final determination regarding a claim of possible errors on your XXXX XXXX for the transaction ( XXXX ) listed below : Merchant Date Amount XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX...
Debt or credit management
Confusing or misleading advertising or marketing
I am submitting this complaint regarding Hunter Warfield and the reporting of an alleged debt connected to XXXX XXXX. I dispute the validity and accuracy of this debt and the amount being reported to the credit bureaus. I received a collection notice claiming I owe over {$8500.00} ; however, I have not been provided with sufficient documentation proving that this debt is accurate, properly calculated, or legally coll...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request that a security freeze be placed on my credit report. This request is being made to protect my personal information from potential identity theft or unauthorized use.
Debt or credit management
Confusing or misleading advertising or marketing
I asked them to take my number off this list and they called back again after asking them not to
Debt or credit management
Confusing or misleading advertising or marketing
I am filing this complaint regarding the financing of the XXXX XXXX XXXX through Climb Credit. I enrolled in the program and agreed to take on substantial private loan debt based on representations and marketing regarding career outcomes, employability, industry demand, and the likelihood of obtaining a XXXX position after completion of the program. The programs marketing and enrollment process created the impression...
Checking or savings account
Incorrect information on your report
With Huntington Banks, we have a line of credit on our home. If the line of credit balance got down under {$10.00}, they would not do an automatic payment like I had set up. Each month they would send me emails about this line of credit telling me I could go to the app to see how its doing or I could log into a statement which the link never worked. The problem happened when the logarithm that they use will not take ...
Vehicle loan or lease
Improper use of your report
I surrendered the vehicle on XX/XX/year>. This Account XXXX : XXXX. This company has not picked the car up. They also keep reporting to my credit which I never gave them permission to do so. Lack of Permissible Purpose 15 U.S.C. 1681b Additionally, I am invoking XXXX XXXX XXXX XXXX XXXX, which addresses unfair, deceptive, and predatory lending practices. I believe the loan terms, handling of my voluntary surrender at...
Credit card
Credit monitoring or identity theft protection services
First issue : Citibank XXXX, paid off balance of XXXX XXXXXXXX and some change XXXX years ago, they asked for an additional XXXX XXXXXXXX in additional fees after the bill was paid maybe XXXX days after, I paid the statement balance and which was on the the most recent statement I had. Several conversations with them after I refused to paid that amount they requested after the statement balance was paid. I paid what ...
Student loan
Problem with fraud alerts or security freezes
I called XXXX XXXX in XXXX of XXXX. I explained that I had recently lost my job and needed some assistance to hold my payments. They promised me that I would be notified before payments would begin again. However I was hit with an 6 immediate 90 days past due marks on my credit score. I was not properly notified of when payments would have to resume and I should not of been hit with a 90 past due XXXX when I asked fo...
Student loan
Problem with fraud alerts or security freezes
I answered an email or someone pretending to be part of my schools financial aid office and they took out a loan of {$5500.00} under my name which I did not authorize
Checking or savings account
Problem with a company's investigation into an existing problem
I was meeting with a guy that I was texting and him and XXXX other men pulled guns on me and FORCED me to give them my phone and unlock it. While they were going through my phone I ran off but they ended up transferring all of my money to XXXX of their Chime accounts and I disputed it and they told me there were no errors. This is the SECOND time they've refused to reimburse me money when I was robbed. I have a polic...
Vehicle loan or lease
Unable to get your credit report or credit score
My auto loan with westlake financial is not being reported to my credit. I have contacted them multiple times and the response was either it should be reporting, theres nothing we can do or well send you the information which they never did. I an unable to refinance my vehicle because they are not reporting the loan to any credit bureau when it should be.
Vehicle loan or lease
Improper use of your report
Expiration date was supposed to be XX/XX/XXXX. XXXX erroneously and fraudulently deducted $ XXXX from our back account in XXXX, funds were returned in XXXX less the amount owed for XXXX, approximately XXXX dollars. Manual, one time payments were made : {$1600.00} - XX/XX/XXXX {$800.00} - XX/XX/XXXX {$800.00} - XX/XX/XXXX IT department was notified of the system error and we were told they would fix the issue. Monthly...
Checking or savings account
Problem with a company's investigation into an existing problem
So on Saturday I went to Bank of America the ones that in XXXX XXXX XXXX XXXX XXXX XXXX Ca XXXX and I asked to withdraw {$4000.00} but I didnt have my red card so the lady only asked for my social security number and I wrote it down and then she only threw it in the trash can which isnt right. But I asked her to withdraw {$4000.00} when I got inside the car I repeatedly count the amount and it came out to {$3900.00} ...
Vehicle loan or lease
Improper use of your report
CFPB Complaint Auto Loan Validation & Inaccurate Credit Reporting I am filing this complaint against JPMCB AUTO it is furnishing auto loan information to the credit bureaus that I believe is inaccurate, incomplete, unverifiable, and not properly validated. Account # : XXXXXXXX XXXX XXXX XXXX XXXX I have requested documentation supporting the companys legal authority to continue reporting this account, including the o...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I have reached out 10 days in advance to have my financial information removed from their app and revoked authorization for any further debits to be withdrawn and they are refusing to comply.
Student loan
Issue where my lender is my school
In XX/XX/year>, I received a collection notice from National Credit Management ( NCM ) stating I owed {$2900.00} to XXXX XXXX XXXX , plus an additional {$770.00} in fees, for a total of {$3700.00}. The original creditor 's own final account statement, dated XX/XX/year>, clearly shows the balance as {$2900.00} with {$0.00} in interest and {$0.00} in fees. NCM provided no explanation or contractual basis for the additi...
Payday loan, title loan, personal loan, or advance loan
Received a loan you didn't apply for
I had a hard credit pull and I havent applied for a loan. Company the loan was applied for is XXXX.
Checking or savings account
Incorrect information on your report
My cousin and I did some work for a guy when I just moved here and he stated he wanted to pay us XXXX account so I provided him with my account details and he stated that he will pay me more than what he owed me and I then withdraw the balance for him, I had no problem doing that, after Idid the withdrawal and few days pass I see my account in negative and then being closed, Im completely unaware of this activity and...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
One main account number : XXXX My vehicle was repossessed on XX/XX/XXXX under a title loan with OneMain Financial. Immediately after the repossession, I called OneMain and spoke with a supervisor. During that call, I clearly informed the supervisor that : My vehicle was involved in an accident on XX/XX/year> There was an active open insurance claim The other driver was found 100 % at fault The insurance company had a...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
I am submitting this statement regarding a loan I was approved for through MoneyLion in the amount of {$1000.00}. Although I received confirmation that my application was approved, I never received the funds in my account. Despite the approval status, the money was not deposited, and I did not have access to the loan proceeds at any time. Because of this, I believe it is inaccurate for this account to be reported as ...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
Owed {$210.00} credit genie took out of my account {$310.00}. Will not respond to service tickets, no phone number to contact every thing is done through a chat bot!
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I originally had a smaller loan on my settlement to allow myself and My family to have some recourse at the end of the bankruptcy, I was convinced to take out a 2nd loan that we didn't realize was over 300 % markup.... it not only took our settlement but left us with future debt we have no way of repaying.
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am a victim of XXXX. The information listed below, which appears on my credit report, is the result of that trafficking. 1. XXXX Date of inquiry : XX/XX/XXXX 2. XXXX Date of inquiry : XX/XX/XXXX 3. XXXX XXXX Date of inquiry : XX/XX/XXXX 4. XXXX XXXX Date of inquiry : XX/XX/XXXX 5. XXXX XXXX Date of inquiry : XX/XX/XXXX 6. XXXX XXXX Date of inquiry : XX/XX/XXXX 7. XXXX XXXX Date of inquiry : XX/XX/XXXX 8. XXXX XXXX ...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
On XX/XX/XXXX, I made a purchase through Zip for a deal on XXXX. The total amount was approximately {$59.00}, and I was placed on a payment plan through Zip. After completing the transaction, I never received the voucher or any confirmation email. During checkout, no email was collected, and the voucher was not linked to any account I can access. As a result, I have no way to use the product I paid for. I contacted X...
Checking or savings account
Incorrect information on your report
Date : XX/XX/year> Citi XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX, SD XXXX Re : Identity Theft Claim Demand for Deletion and Compliance Reference Number : XXXX XXXX XXXX XXXX To Whom It May Concern, I am writing in response to your letter dated XX/XX/year> regarding the identity theft claim opened on my behalf. XX/XX/XXXX, I acknowledge your confirmation that an identity theft investigation has been initiated. However...
Vehicle loan or lease
Problem with fraud alerts or security freezes
Got a car at J D Byrider. Loan through CNAC. Issue with car found out it was bought in auction. Car was in a flood. JD by Ryder took the car back. After my father was going to sue. It was not repoed. I believe they have since been shut down.
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
I have Cash App for awhile now and I needed a loan. I took out the loan and paid it back when I got paid. I took the same loan out and this morning ( XX/XX/year> ) a family emergency happened and my brother sent me XXXX to buy a round trip train ticket be with him and the rest of my family in Tennessee. My due date for this loan is XXXX. XXXX on XX/XX/year> my brother sent me XXXX for a family emergency and not even ...
Checking or savings account
Problem with a company's investigation into an existing problem
My Bank of America accounts are currently blocked, and I have not been given a clear written explanation or a reasonable solution. I need immediate access to my funds or a written explanation stating the legal reason for the block, what documents are required, and when my funds will be released. This matter may be connected to identity theft and fraud activity. I have supporting documents, including my identification...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
Im being over charged for a XXXX $ loan Ive paid them over XXXX $ and there want me to pay XXXX $ more plus interest
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
I am filing a complaint regarding a personal loan issued through Upstart that i believe was obtained under fraudulent and coercive circumstances. I was the victim of a coordinated romance scam involving deception, psychological manipulation, and step-by-step instructions from an individual who induced me to take out this loan and immediately transfer the funds to third parties. These actions were not taken under norm...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I was accessing Dailypay Through XXXX for my XXXX XXXX job for this tax season XXXX and as soon as they stopped offering daily pay payouts they started holding my checks until Friday instead of sending them to my bank account as soon as they recieve d it. I can confirm through my employer and XXXX the check was sent.... they are lieing about not having the check yet which I cuaght during a chat with an agent of their...
Student loan
Problem with fraud alerts or security freezes
A federal student loan ( or loans ) were taken out in my name. A letter was sent to my parents address, addressed to me. The letter is from Nelnet, XXXX XXXX of XXXX XXXX XXXX. It is dated XX/XX/year>. I am in the XXXX XXXX and stationed in XXXX. My mother forwarded the mail to me. I just received it today, XX/XX/year>. The letter is claiming that there are two student loans taken out in my name ( XXXX : {$3500.00} a...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
Company has called me multiple times, and I addressed this is XXXX, refusal to escalate the issue. Collection attempts still come in, I have asked them to stop.
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
MoneyLion closed my account without notice while a payment was processing. I paid in full on XX/XX/XXXX, but they have blocked all communication and won't explain the closure.
Vehicle loan or lease
Improper use of your report
I am submitting a formal complaint and dispute regarding Santander XXXX XXXX inaccurate and harmful reporting of a vehicle loan account that has severely damaged my credit profile for years. This account has been negatively affecting my credit for approximately XXXX years and has directly impacted major financial decisions, including my home buying process, mortgage approval, lending opportunities, and overall financ...
Credit card
Credit monitoring or identity theft protection services
This debt shows account closed on XXXX report charged off. That means they're seeming to report the acct debt uncollected and therefore receive full tax benefit. I'm under the impression that this account should be closed not w debt collectors. I thought that debts cards closed more than XXXX years ago should protect me from collection calls. They continue to harass me as early as XX/XX/year>.
Checking or savings account
Incorrect information on your report
Company Name : VyStar Credit Union Product : Checking joint Account Issue : Incorrect information on account / Identity information incorrect Complaint Description I am filing a complaint against VyStar Credit Union regarding a serious and incorrect classification of my personal status as deceased. On or about [ insert date ], I was informed by VyStar representatives at a branch and through customer service that thei...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I cancelled an XXXX but did not receive the refund. On the XXXX app, it states I will be refunded via PayPal. I never received the refund and was charged and sent to collections from PayPal.
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I called to inquire about the wrong reporting of a pay day loan that was not mine. I asked for signed documents, payment history, and authorization to sell my information to third parties. I was told that that information can not be sent via mail, or email. This debt is not mine. They have not provided me with any supporting documentation. The account lays in a charge off status. It should not be continuously reporte...
Student loan
Credit monitoring or identity theft protection services
This is not my account filed claims repeated times Police reports identity thefts reports ftc reports in all forms wish for this to be removed from my credit file and wish for my credit to be back in good terms
Student loan
Problem with fraud alerts or security freezes
Nelnet has approved 3 fraudulent loans to someone and I have tried to prove these were not taken by me. They are fraudulent. I have not had any help resolving this issue and they proceed to grant yet another loan, as well as raise limits on the previous ones!
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
I received a text at XXXX, with an image of loan amounts, monthly installments, number of installments, type of installments, total interest and total payback, by the lender XXXX XXXX and below it, it said Loan Approval Code : XXXX, Reply with " YES '' along with the last XXXX digits of your SSN., Same Day Loan Disbursement., Loan Officer : XXXX XXXX, Direct Line XXXX XXXX XXXX ( XXXX ) XXXX. It appeared to be legit ...
Vehicle loan or lease
Improper use of your report
well, I went to go get a car from XXXX of XXXX. I talked to a guy named XXXX. He said yeah Ill get you in the car, etc. so when they came back with the XXXX XXXX, I immediately knew it was wrong. He said my score was at XXXX. I said no my score is at XXXX and commenced to show him my actual score for auto. He didnt left a couple times came back stated that this is what Regional acceptance corporation has gave him and...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
I applied for a short term loan. Was approved. Never received the funds. They put it in an account thats did not match what I gave them. I talked to them several times and sent them several copies of deposits. I dont know where they sent it but it wasnt to me. If they changed the account or routing number thats not my fault. They have now sent me to collections over money I never received after I proved multiple time...
Student loan
Problem with fraud alerts or security freezes
Re : Dispute of Inaccurate Information on Credit Report Dear Sir/Madam , I am writing to formally dispute inaccuracies appearing on my credit report related to educational loans allegedly borrowed from XXXX XXXX , which closed on XX/XX/year>. The amount reported as owed is incorrect and does not accurately reflect the facts due to the schools closure and the subsequent contractual and legal obligations that release m...
Checking or savings account
Incorrect information on your report
* * Product : * * Checking or savings account * * Issue : * * Incorrect information on report * * Company : * * XXXX , Inc. / Bank of America * * Complaint : * * I am submitting a formal complaint regarding inaccurate, incomplete, and unverifiable information being reported on my XXXX XXXX file. The account in question is reported by Bank of America with the following details : * Account Number : XXXX * Reported Date...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
Ccfi did, knowingly and intentionally, with the intent of depriving me of personal property : charge two separate bank accounts for an amount that had already been paid.
Credit card
Credit monitoring or identity theft protection services
I am submitting this complaint regarding inaccurate information being reported on my credit file by Capital One. The account in question, reported as opened in XX/XX/year>, is listed on my credit report with an incorrect spelling of my name. This constitutes a clear error in personal identifying information. I previously filed a dispute with the credit reporting agencies and/or Capital One to address this issue ; how...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
An unauthorized credit freeze was placed on my Equifax credit file without my knowledge or consent, which I believe is the result of fraud or identity theft. Over the past XXXX months I contacted Equifax customer service and was directed to mail in my documentation. I did so on XXXX separate occasions via XXXX. At no point did any Equifax representative inform me that documentation was required to be sent via certifi...
Checking or savings account
Incorrect information on your report
My Chime account was closed by the institution on XX/XX/26. Since the closure, Chime has reported a negative balance/delinquency to the credit bureaus. I have contacted Chime customer service several times XXXX to resolve this balance. However, front-line representatives repeatedly state, " Your account is closed and we can not help you, '' and refuse to provide a method for payment or an itemized validation of the d...
Checking or savings account
Incorrect information on your report
I am filing a complaint against Truist Bank for wrongful account closure, false reporting to XXXX, and potential discrimination based on national origin. FACTS : 1. I have been a legal resident in the US for over 3 years with a valid work permit ( EAD ) pending asylum and adjustment of status. 2. In [ XXXX, XXXX ], a Truist representative offered me a credit card. After approval, my checking account was suddenly froz...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
Took out a payday advance on XX/XX/XXXX, repayment terms were for XX/XX/XXXX, they immediately took back {$100.00} on XX/XX/XXXX didnt show the payment covered and then took it again on XX/XX/XXXX. I want to report them as a fraud and get my {$100.00} back.
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
Hi there, I had a lease that was taken out in my name, through Acima Leasing on ( XX/XX/year> ) for {$2000.00} for a XXXX purchase for an XXXX XXXX. I did not take out this loan, as someone stole my identity/personal information to open this account, so they would be able to obtain a service/item. My name, social security, date of birth, and email address was stolen and used to create the account and have a lease iss...
Checking or savings account
Incorrect information on your report
I am filing a new complaint because new evidence has emerged showing that US Bank is providing contradictory and inaccurate information to consumer reporting agencies. US Bank furnished a derogatory account abuse/unpaid record to both XXXX XXXX XXXX XXXX XXXX XXXX and ChexSystems. I disputed the information with both agencies. XXXX deleted the US Bank record after the bank failed to verify the information. I have the...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
On XX/XX/XXXX I made a bundle payment to Klarna for {$95.00}. Instead of charging me once, it charged me twice. I instantly reached out to customer service where they told me to reach out to my bank. I then reached out to my bank in the morning as I made the payment late at night. On XX/XX/XXXX, they gave me provisional credit and Klarna placed the orders back onto my Klarna account. On XX/XX/XXXX, XX/XX/XXXX, and XX...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
Subject : Consumer Complaint Against TitleMax Misleading Repossession Communication and Breach of Peace To Whom It May Concern, I am submitting a formal consumer complaint regarding the repossession of my vehicle by TitleMax and the conduct surrounding it. I was aware that my account had entered repossession status. However, I was clearly informed by a TitleMax representative that I had until the XXXX to make a payme...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
Please permanently remove all Fraud Alerts on my credit report. I do not want it.
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I am unable to access my account with Experian due to a system error stating that my request can not be processed. I submitted identity verification documents over two weeks ago, but my account remains locked with no update. This is preventing me from accessing my credit report, placing a security freeze, and disputing fraudulent activity. I believe I am a victim of identity theft. As a result, my credit score contin...
Checking or savings account
Incorrect information on your report
Company reported inaccurate account activity attributable to me regarding a joint account. Contacting the institution is impossible. The published phone number for Consumer Bureau Dispute Handling lands at the lowest level of customer service. Agents from there forwarded my calls to a half dozen different destinations over a dozen call attempts. Finally, a representative from the Fraud and Dispute team provided a mai...
Student loan
Credit monitoring or identity theft protection services
I took out a deferred Parents Plus student loan for my son with U.S Dept Of Education. NELNET. They were sending all notifications regarding my loan to a incorrect email. I did not receive and they did not send any notices to my address of record by regular mail to notify me. All communications were sent to a incorrect email XXXX Meanwhile the payments became past due and on XX/XX/XXXX and NELNET reported this to the...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
Please permanently remove all Fraud Alerts on my credit report. I do not want it. Below are my details for your reference : Full Name : XXXX XXXX Address : XXXXXXXX XXXX XXXX XXXX XXXXXXXX, New York XXXX SS # : XXXX Date of Birth : XX/XX/year>XXXX To verify my identity and address, Im including a copy of my drivers license and a recent utility bill.
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
Please permanently remove all Fraud Alerts on my credit report. I do not want it. Below are my details for your reference : Full Name : XXXX XXXX Address : XXXXXXXX XXXX XXXX XXXX XXXXXXXX, New York XXXX SS # : XXXX Date of Birth : XX/XX/year>XXXX To verify my identity and address, Im including a copy of my drivers license and a recent utility bill.
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Checking or savings account
Incorrect information on your report
I never opened a Santander bank account.. I even went to Santander bank & they said they couldnt find no accounts but its hurt my XXXX I cant open no accounts anywhere.. Santander bank
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
Hi when you guys remove the hard inquiries can you make sure its being removed from XXXX and XXXX and XXXX Because there only taking it off on XXXX instead of everything else
Checking or savings account
Incorrect information on your report
I am disputing inaccurate credit reporting. This account is being reported as a line of credit with severe delinquencies ; however, it was a credit builder/deposit product and is not accurately reported. This account was previously disputed and verified without proper documentation being provided as required under the FCRA. I request complete verification of account type, payment history, and reporting accuracy. If t...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
XX/XX/year> I signed a contract with XXXX XXXX XXXX to receive a loan from GoodLeap in the amount of {$50000.00} for XXXX years to receive solar panels that would Eliminate my electric bill, I still have a {$200.00} bill each month. I was also told I would receive a $ XXXX tax credit for the panels and I havent received a single penny! XXXX has since gone bankrupt and lost their lawsuit for fraud! They can no longer ...
Vehicle loan or lease
Improper use of your report
I am disputing a Capital One Auto Finance account that is being inaccurately reported across all three credit bureaus. This account shows an involuntary repossession and charge-off ; however, there are multiple inconsistencies and failures : - No repossession sale date, auction value, or deficiency balance explanation has been provided- The reported balances do not mathematically reconcile across credit bureaus XXXX ...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
I am submitting this complaint against Upstart Network , Inc. regarding a confirmed misrepresentation by their customer service team, my documented reliance on that misinformation, the resulting financial and legal harm, and the companys ongoing failure to provide a meaningful response or resolution. On XX/XX/year>, I contacted Upstart customer service to ask whether I would be able to sell my vehicle, given that my ...
Student loan
Credit monitoring or identity theft protection services
Someone in XXXX XXXX university signed up for a XXXX loan in my name and also received XXXX in debt Ive never been to XXXX XXXX nor did I sign a no promissory note?
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
I am filing a complaint regarding improper and excessive communication practices related to an alleged payday loan debt. The company has repeatedly contacted third parties who were not listed as references on my application, including distant family members I have not had contact with in over a decade, my deceased mothers phone number, and my husbands ex-wife. These individuals were contacted without my consent. I ha...
Credit card
Credit monitoring or identity theft protection services
b'This is in regard to a US Bank XXXX XXXX. Account # XXXX XXXX XXXX XXXX. This is a credit card that my deceased wife opened. My wife passed away on XX/XX/2025. I notified US Bank and provided them with a death certificate. The account specialist informed me that I was not responsible for the debt because this was not a joint account. I was simply a card holder. This has now been turned over to a collection agency t...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
On XX/XX/year> I received a payday in the amount of {$050.00}. This type of loan accumulates interest everyday. So on XX/XX/XXXX, XXXX and XXXX I have tried to contact them, left message, and sent email and no one had responded to try and pay on the loan. This company is quick to take your payment from your account but cant take extra payments to pay down the loan and keep letting the loan accrue all of those interes...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
On XX/XX/year>, I contacted the company, onemainfinancial, to request general information about possible refinance options and estimated monthly payments. This was strictly an informational inquiry, and I did not submit a credit application or authorize a credit check at any point. Afterward, I discovered that a credit inquiry had been placed on my credit report. I did not provide consent for this inquiry, nor was I ...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
XXXX XXXX loan, XXXX, XXXX payback per month. XXXX was initial caller at XXXX. Told me her manager will call me he did. Started asking personal questions ss # bank info etc. I hung up. His number is XXXX. I called XXXX XXXX they are trustworthy now said that was most likely a scammer.
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
I was Miss lead about being approved for loan advance they sent me contracts to virtually signed 1 was for the advance loan the other was for a processing fee of {$1900.00} the Rep by the Name of XXXX reached out to me once the docs were signed and said everything looks good, we will process the payment and get this done and funded for you tomorrow this was on XX/XX/year>. Docs were signed XX/XX/year> the XXXX my acc...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
I previously had a loan with Balance Credit for {$1600.00}, of which I paid back {$1200.00} before being offered a refinance. I accepted the refinance offer for a new loan of {$3200.00} ; however, after the refinance was processed, I only received {$1600.00} in funds. Since then, I have already repaid {$1300.00} toward this balance. Despite this, I am currently being told that my payoff balance is approximately {$400...
Vehicle loan or lease
Credit monitoring or identity theft protection services
To whom it my concern : XXXX finance company charged off a balance of {$190.00} after receiving the insurance check of {$15000.00} earlier in the same month of XXXX of 2023. I was not delinquent on my account that month because the insurance check had been applied to my account so there wasnt a legal reason for the charge off. I was not notified that they had received the insurance check. I paid the remainder in XXXX...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I am filing a complaint regarding inaccurate and potentially unlawful credit reporting and collection activity on account number XXXX, originally opened with Landmark Financial as an auto loan. The original balance of this account was {$8100.00}. The account was closed in 2023. It is currently being reported with a balance of {$9700.00}, which appears inflated and inaccurate. This account is being reported multiple t...
Credit card
Credit monitoring or identity theft protection services
I am a victim of identity Theft. On Tuesday, XXXX XXXX, XXXX I received a XXXX XXXX XXXX in the mail. I reported it to XXXX as fraud. I also made a report to the XXXX credit bureaus, XXXX XXXX, federal trade commission, and made a Police Report. A third party has opened a XXXX credit card in which theres a balance of {$480.00} owed as of XX/XX/XXXX. I dispute the debt and request validation of it, since it was done f...
Credit card
Credit monitoring or identity theft protection services
Some one set up a fraudulent account in my name with CITI CARDS, XXXX XXXX XXXX, XXXX XXXX, XXXX. XXXX : XXXX. I have contacted the company XXXX, once on XX/XX/year> and then on XX/XX/year>. Initially, I was told they would report the identity theft and I was not responsible for the charges. Instead, I got a letter in the mail indicating I owe the money. Then I recieved a second letter demanding payment. I called the...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
Even though I have 2 of my accounts connected through XXXX they kept Phishing for my bank account information in their chat or to send it to them in an email. Why would they need my information when it's already connected through XXXX that is known to be secure? Also I tried removing my XXXX XXXX and asked them to update it to my account that is already linked and they said they need my bank information and XXXX stat...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I am submitting this complaint regarding a litigation funding loan that has resulted in significant financial hardship and appears to be unfair and excessive in its terms. While represented by counsel in an automobile accident matter, I was advised that my case could take an extended period of time to resolve. Based on that guidance, I inquired about obtaining financial assistance. My attorney referred me to a lender...
Student loan
Problem with fraud alerts or security freezes
During the Covid payment freeze my college loan was on hold for payments. Due to this my account had been reset and I was unable to log in and struggling to reset it. Because of this once the payments started back up I was not properly notified and once the notifications did reach me I was not able to log in make the payment required. Once I was able to contact AIDvantage and fed loan to reset my account to pay off m...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
Theres a banner within the Cash App for a promotion of XXXX XXXX. And I clicked into the Terms & Condition before participating the promotion to make sure I followed the promotion instructions. I made a bitcoin purchase for the {$15.00} bitcoin credit offer according to the instructions, but did not received the {$15.00} worth of the bitcoin.
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I am filing this complaint regarding a systemic failure by PayPal/XXXX to honor promised rewards across multiple transactions. I am reporting a pattern of deceptive practices where advertised cash back offers are used to induce purchases but are never actually paid out. Incident Details : Over the past XXXX months, I have made several purchases with various merchants specifically because the PayPal Rewards ( XXXX ) e...
Payday loan, title loan, personal loan, or advance loan
Money was taken from your bank account on the wrong day or for the wrong amount
I was notified by My bank that a payment of {$1000.00} deducted from my bank account that I did not authorized, I found out on XX/XX/XXXX that someone had used my personal information to do an online loan for {$2000.00} with Advanced America using my personal information information, the account used was with XXXX XXXX XXXX XXXX out of XXXXthe bank account # used was XXXX, this is not nor has never been my account # ...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
Got a loan from them a presettlement loan my old attorney was on my case since XX/XX/year> she drop my case she signed off on it fees keep going up they didn't tell truth does not have a attorney they keep calling the defendant attroney asking about the law suit have with them in some personal business won't close my case they keep letting it go up please stop it they need to take fees away and do payment plan not al...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I received a loan from One main XX/XX/year>XXXX for XXXX. The percentage rate was 31.62 % Paying for an almost an entire year and my amount owed for principle is still in the XXXX. I contacted One main Monday XX/XX/XXXX at XXXX XXXX requesting to get refinanced on a loan and I was informed that since I was XXXX XXXX I couldn't do it because I would have to put down collateral. I started looking into my loan agreement...
Vehicle loan or lease
Credit monitoring or identity theft protection services
STOP TRYING TO SHUT ME DOWN! You ask for evidence and I provided. To Whom It May Concern, I am writing in response to your recent communication regarding the above-referenced account. Your response is unacceptable and reflects a failure to comply with your legal obligations under federal law. I have already notified Westlake Financial Services that this account is the result of identity theft and fraudulent activity....
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
I requested a {$50.00} cash advance from Credit Genie and paid a fee for expedited delivery. The app shows the money was sent, but I never received the {$50.00}. The only transaction I received was {$0.00}, which Credit Genie later stated was a temporary card verification charge, not the actual advance. I contacted my bank, and they confirmed there is no incoming or rejected transaction for {$50.00} from Credit Genie...
Payday loan, title loan, personal loan, or advance loan
Can't contact lender or servicer
I missed a payment in a post judgment payment plan and was told by XXXX XXXX via email A judgment would be entered and I could start a new plan after I made up the payment on XX/XX/XXXX. I made the payment as discussed. I just received judgment paperwork on XX/XX/XXXX and am trying to get a response from her to restart the payment plan as she said via email but she doesnt answer. I have also tried calling to no avail...
Vehicle loan or lease
Improper use of your report
The loan company and the used dealer the people I got my vehicle from sold me a bad car the motor went out and it had other problems like oil leaks and a lot more thing wrong with the car I brought from them
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
account sunshine loans # XXXX I'm unaware of this debt and did not have the opportunity to dispute this account. if you believe you sent proper notification, please provide " certified mail '' with receipt displaying my signature. if not, please delete account # XXXX as soon as possible from my credit report or I will have to take legal action.
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
So cashapp let me barrow a XXXX dollars. After paying back several times on time they increased the amount to XXXX. The account got flagged for fraud but fraud was never committed. When I tried to pay the amount back the cash app account won't let me add any money or receive any money or add a debit card at all. I feel like that is illegal because a person should be allowed to pay a loan at any time. They sent me to ...
Checking or savings account
Credit monitoring or identity theft protection services
I tried setting up a XXXX XXXX for my computer and couldnt verified my bank account statement which I did everything correctly.
Checking or savings account
Improper use of your report
this company has made inquiry to my credit report i did not authorize and it is not mine
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I am filing a complaint regarding a cashback promotion offered through my PayPal account that directly influenced a significant purchase, but was not honored despite my full compliance with all visible requirements. On XX/XX/year>, I manually saved a 20 % cashback offer for XXXX within my PayPal account and received a confirmation email from PayPal acknowledging that the offer had been successfully saved. On XX/XX/ye...
Student loan
Credit monitoring or identity theft protection services
There are two student loan accounts on my credit, both were being paid for up to date until XX/XX/XXXX, I am unaware of any information with this loans and was unaware they were even taken out until it hit my credit for missed payments. I have never made a payment towards these two loans and I have tried to dispute these loans with on XX/XX/XXXX, yet no one responded to my claim, no one has reached out regarding why ...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
balance to ratio debt or what kind of lease is this? It's a typical XXXX a month for XXXX months but the thing is i already called about a loan I paid off with XXXX and acima does not give the money back unless the part is returned which then a typical mechanic does not return the labor cost and they don't keep the old parts. Moving forward I have had XXXX acima leases open at once. Same store totally unconventional ...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Upon reviewing my credit report I found XXXX accounts that I did not authorize and have no knowledge of. I sent the credit bureaus my ID theft report with these XXXX accounts listed. XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX Account # - xxxxxx XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Account # - xxxxxx XXXX XXXXXXXX XXXX Date Opened : XX/XX/XXXX Account # - XXXX
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Upon reviewing my credit report I found XXXX accounts that I did not authorize and have no knowledge of. I sent the credit bureaus my ID theft report with these XXXX accounts listed. XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX Account # - xxxxxx XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Account # - xxxxxx XXXX XXXXXXXX XXXX Date Opened : XX/XX/XXXX Account # - XXXX
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Upon reviewing my credit report I found XXXX accounts that I did not authorize and have no knowledge of. I sent the credit bureaus my ID theft report with these XXXX accounts listed. XXXX XXXX XXXX XXXX XXXX : XX/XX/XXXX Account # - xxxxxx XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Account # - xxxxxx XXXX XXXXXXXX XXXX Date Opened : XX/XX/XXXX Account # - XXXX
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
I am taking action because the information that was previously blocked due to identity theft was reinserted by the data furnisher, despite legal obligations. This re-reporting violates my rights under the Fair Credit Reporting Act. I have documented proof that the account was identified as fraudulent, and its reappearance is clear evidence of noncompliance.
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
In XXXX of XXXX, my husband and I entered into a contract to get solar panels installed on our house. We got the panels installed by XXXX XXXX, located in Washington XXXX. XXXX XXXX directed us to use XXXX XXXX for financing. The total of the loan was around {$35000.00}. We were promised the loan was easily transferable to a new owner, as we are a military family, and knew we would be moving within the next couple of...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
On or around XX/XX/year>, I opened an online account with the " B9 '' XXXX app, which has a {$5.00} monthly fee for basic plan. Customers who receive direct deposit ( s ) totalling $ XXXX are exempt from the fee. On XX/XX/XXXX, I was charged a {$5.00} monthly fee indicating it covers the period XX/XX/XXXX- XX/XX/year>. On XX/XX/year>, I received a direct deposit of {$5000.00} from my employer. When I contacted custom...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I contacted Koalifi to make a payment arrangement over a month ago and made my first payment successfully and I asked them if they could please send me the payment arrangement information and I was told yes it would take XXXX hrs was what I was told the first time. I called after the XXXX hrs and they then said it would take XXXX business days so I waited and those days passed I called again and I was told the same t...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
On XX/XX/XXXX, I entered into a title pawn loan with TitleMax of Georgia XXXX XXXX for {$7600.00}, pledging my vehicle as collateral. The vehicle was physically repossessed on XX/XX/XXXX. On XX/XX/XXXX at XXXX XXXX thirteen days after the repossession TitleMax 's customer-facing online portal continued to display messaging stating that the vehicle was at risk of future recovery and that payment could be made to avoid...
Student loan
Credit monitoring or identity theft protection services
I was never notified when the my loans were sold to another company. Now on my credit report it shows late payments. The loan is current but says I was behind on payments when Im under a repayment plan.
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
I had settlement for {$4700.00} on an {$11000.00}, the payment was XXXX XXXX monthly via XXXX, according to XXXX the first payment was XX/XX/XXXX when I stopped working with XXXX I initiated payment on XX/XX/XXXX ; however after that wells fargo refused to accept the continously payment rather introduced new settlement of {$3600.00} which I made XXXX payment of {$600.00} without paying attention. I called wells fargo...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
Dear CFBP I obtained a loan from XXXX ( also referred to as XXXX in communications ) to build my credit. Personal loan XXXX XXXXXXXX. I have made all payments on time and have maintained a positive payment history since the account was opened. I made their XXXX payments before XXXX days of the due date, and auto-scheduled all upcoming payments. However, despite the company 's repeated assurances that it reports to al...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
XXXX too identity theft unlike if credit was affected withdrawal amounts was taken causing my limit to be exceeded
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
XX/XX/year> around XXXX XXXX, I called to Security Finance In XXXX XXXX XXXX where I have an active loan that I pay installments on. I spoke with XXXX asked if I had anything available to refinance & I was told by XXXX that if I make a payment then they can refinance my loan but to call back after the payment was submitted. So I did what I was told and called back, XXXX picked up the phone and told me that she would ...
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
Failure to Provide Required Notices and Denial of Redemption Rights After Repossession I am filing a complaint regarding a title loan issued in XXXX by TitleMax and a subsequent repossession that occurred in XXXX around XX/XX/year>. Since the repossession, I have not received any written communication, including : No Notice of Intent to Sell No Notice of Sale No written redemption instructions No confirmation of the ...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
Daily Pay is double dipping on fees. They charge & XXXX instant transfer fee and then when its pay day they charge you the total of the fee transfer from that period all over again. Ive been doing Daily Pay on almost a daily basis for several years now. This is not the only shady dealings Ive had with them. This is why I didnt even bother to contact them this time. In the past they have charged me for the same transf...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
A department identifying itself as XXXX Processing has contacted me by phone and text regarding an alleged outstanding balance on a loan they claim I took out with Loan Max in XXXX for approximately {$9000.00}. Their representatives have used language suggesting possible wage garnishment and other legal actions. These claims are inconsistent with my documented records. The original loan amount from Loan Max was {$840...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I am writing to file a formal complaint regarding the handling of my account in connection with transactions to XXXX XXXX. During the period from XX/XX/XXXX to XXXX, XXXX processed multiple deposits to XXXX and allowed those transactions to proceed despite insufficient available funds in my bank account. As a result, my PayPal account developed a substantial negative balance of over {$18000.00} - which persisted for ...
Vehicle loan or lease
Unable to get your credit report or credit score
Can we please remove the late payments from my credit report? I have been on time since the loss of my income back in XXXX. I would love to have them removed, for I am a long-time member and plan to continue to be a member.
Student loan
Credit monitoring or identity theft protection services
I am filing a formal complaint regarding inaccurate, misleading, and potentially unlawful credit reporting by MOHELA/XXXX. Based on my records, the Date of First Delinquency ( DOFD ) for this account is approximately XXXX. I have not made any payments on this account since approximately XXXX. Despite this, the account is currently being reported in XXXX with recent activity in XXXX, including months marked as on-time...
Student loan
Credit monitoring or identity theft protection services
In late XXXX my lender switched to XXXX. I received notice that my student loans were due and it showed up as debt on my credit. I applied again for deferment /forbearance and the lender approved however my student loans are now showing as debt on my credit report. Before this happened I only had credit card debt less than XXXX that showed now it shows I owe XXXX for student loans. I reached out to the lender and the...
Payday loan, title loan, personal loan, or advance loan
Issues with repayment
Issue : Unauthorized payroll deduction attempts after written revocation of authorization. Company : Payactiv Summary of the Problem : I revoked authorization for Payactiv to initiate payroll deductions or automatic repayment attempts. Despite providing written notice, Payactiv has refused to honor my revocation and has stated that I can not revoke authorization because it falls outside the allowable time frame. Paya...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
They are a predatory lender. This was a cash advance in the amount of {$5000.00}. They charged {$500.00} off the top and took it out of the loan. They also put that {$500.00} back in the finance charges to make me pay back. The minimum payment every month was {$750.00}. It appears that only {$50.00} goes towards the principal. The rest are fees based on my balance In their contract it says if I can prove they violate...
Student loan
Credit monitoring or identity theft protection services
I have something from Launch Servicing reporting on my credit. However upon receiving information requested, it was for a school I never applied to or attended. The school was XXXX XXXX XXXX. The signature spot was a form of different letters and numbers and I have knowledge of this account.
Checking or savings account
Improper use of your report
I contacted several companies asking for my consent where I asked them to continue to run my credit for something. Nobody responded to me about this therefore I have inquiries on my credit report thats never seeming to come off instead more and more is added. I will like this to be removed my credit profile immediately
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
I am submitting this complaint regarding inaccurate and unverifiable information being reported on my credit file related to an account with Wilshire Consumer Credit. This account is a vehicle title loan associated with a vehicle that was declared a total loss. Despite the loss of the collateral, the account continues to be reported with a balance and as an ongoing charge-off. Additionally, the account is reported as...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I have a personal credit line issued through XXXX XXXX XXXX for many years. My pay-off balance is currently {$820.00}, originally I owed {$7000.00}. Without my request or explicit consent, my account balance increased to approximately {$1500.00} from {$1000.00} ( they changed the limit in 2023 ). At the same time, I was charged {$830.00} labeled as a finance charge. This amount appears to match the full finance charg...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I have encountered difficulties accessing my EQUIFAX account and was instructed to send identification documents for verification. Despite providing clear and legible documentation, I am still unable to access my account. This is why I escalated the matter through the CFPB.
Payday loan, title loan, personal loan, or advance loan
Vehicle was repossessed or sold the vehicle
I am filing a complaint against OneMain Financial regarding a repossession and deficiency balance that I believe was handled improperly and may not comply with Florida law and UCC Article 9. My vehicle was repossessed on or about XX/XX/year>. When I went to retrieve my personal belongings on XX/XX/year>, I was informed that the vehicle had already been sent to auction. I do not recall receiving any prior written noti...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
Someone stole my identity and got a loan for {$2000.00} that was due in 1 month. I did not apply for this loan. I did not recieve any money from this company and it now on my credit report. I want this removed from my credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX ( XXXX ) XXXX
Vehicle loan or lease
Unable to get your credit report or credit score
I took a loan out through Honda financial with my son cosigning and this was in XX/XX/XXXX. I paid off the loan in XX/XX/XXXX. I never really looked at my credit report for years but noticed recently that Honda financial never put that loan on my credit report and the reason Im upset is because I was never late with one payment -not even one- I paid it on time every single month for 4 years! My credit report is so ea...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
This should be off my credit report due to the dates and it is over 7 years old.
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
On XXXX XXXX XXXX I revoked access to earnin to withdrawal money from my account. They still did.
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
I was wanting to file a complaint towards self credit builder. I was supposed to get a pay out of {$2300.00}, XXXX weeks ago. I closed the account XX/XX/XXXX which makes it XXXX business days since account closer. The promised time for the payout was XXXX business days to process and XXXX business days for payment completion. I was notified by email today XX/XX/XXXX, it would now take up to XXXX days, I called after ...
Vehicle loan or lease
Unable to get your credit report or credit score
filing this complaint against Global Lending Services for their persistent failure to report my auto loan payment history to the major credit bureaus ( XXXX XXXX XXXX XXXX ). I have held this account for 9 months and have made every payment on time and in full. Despite my account being in good standing, Global Lending Services has failed to furnish this data to the credit bureaus. I have contacted their customer serv...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
My social security card was stolen in XXXX I was able to replace it and at that time no accounts were open til my knowledge. I recently checked my credit and I had over a dozen that I had no know of Ive never been outside of the state of XXXX but have account in Wisconsin and etc.
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
It took a XXXX $ loan out and I didnt want to or need to and it took my credit score way down
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
In XXXX, someone approached me offering free solar panels provided by the government ; they installed them within a week. However, a month later, I received a bill for {$50000.00}. I was told that I would still have to pay for electricity, and they are currently deducting {$300.00} from my account. I was never provided with a contract, and I have been struggling with this issue for XXXX years now.
Checking or savings account
Credit monitoring or identity theft protection services
I have a Consumer ID number and Identity Theft with Wells Fargo and I need help filing Identity theft
Student loan
Issue where my lender is my school
I'm seeking assistance with a confusing situation. Radius Global Solutions has informed me that I owe {$55000.00}, but I've already fulfilled my student loan obligations. When I reached out to my school, they were unable to recognize the creditor. I would appreciate your guidance in resolving this matter.
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I am filing a complaint against PayPal , Inc. ( XXXX ) and its issuing partner, The XXXX XXXX XXXX, for deceptive practices regarding their " Spend {$20.00}, Get {$20.00} '' Stash Bonus promotion. As shown in my attached master evidence file, I received a promotional offer to spend {$20.00} on my XXXX XXXX XXXX to receive a {$20.00} reward ( XXXX XXXX ). I participated in good faith, authorizing a single {$20.00} tra...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I have encountered difficulties accessing my EQUIFAX account and was instructed to send identification documents for verification. Despite providing clear and legible documentation, I am still unable to access my account. This is why I escalated the matter through the CFPB.
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
I am submitting this complaint regarding a fraudulent account that has remained on my credit report for more than XXXX months despite multiple disputes. I have repeatedly notified the credit bureaus that this account is the result of fraud and does not belong to me, yet it continues to be reported without proper verification. Account Name : COMENITYXXXX Account Number : XXXX Date Opened : XX/XX/year> This inaccurate ...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I took out an loan with XXXX they sold it to an third party name Cohen & Cohen Law , LLC I made payments an paid them off in full I ask for an letter stating that I paid them so I can report it to the credit bureau in XXXX XXXX this is still on my credit report the amount was about {$2000.00}
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
I attempted to create a FloatMe account while on vacation in the XXXX, XX/XX/year>. I had an unexpected expense and tried installing the app using XXXX XXXX, XXXX, and mobile hotspot, but none worked. When I returned to the U.S., I successfully created an account, but I could not log in. Every attempt resulted in an error. Customer service later told me my account was blocked for unusual activity, even though I expla...
Student loan
Credit monitoring or identity theft protection services
My personal and financial information was compromised without my authorization. The XXXX education rights and privacy act XXXX protects the confidentiality of student records. This breach is a clear violation of XXXX and your responsibility to safeguard my information. Given the severity of this breach and resulting compromise to my personal and financial information, I request you immediately cancel and discharge my...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, FL XXXX SSN : XXXX XXXX : XX/XX/XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX To whom it XXXX concern, I am writing to request my consumer report and update/correct my personal information on file with your company. Please update my name and address to : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX SSN : XXXX XXXX : XX/XX/XXXX Please remove all the other ...
Checking or savings account
Improper use of your report
In XX/XX/XXXX, I obtained my ChexSystems consumer disclosure report ( dated XX/XX/XXXX ) and discovered XXXX unauthorized hard inquiries in the " Inquiries Viewed By Others '' section that I did not initiate or authorize : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX I also discovered unrecognized personal information in my file, incl...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
I refinanced my vehicle through a finance company in XX/XX/XXXX. After the refinance was completed, I received confirmation from the previous lienholder that the loan had been paid in full and the lien on the vehicle was released. In XX/XX/XXXX, the vehicleused as collateral for the refinanced loanwas declared a total loss. Since then, my insurance company has been attempting to issue payment for the total loss claim...
Student loan
Issue where my lender is my school
Hello, I believe there may have been a misunderstanding in my previous inquiry, so Id like to clarify my concern. I recently became aware that XXXX ( formerly XXXX XXXX ), and now MOHELA, have been involved in legal settlements totaling over {$100.00} XXXX. These lawsuits allege that borrowers were improperly steered into long-term forbearance instead of being informed of or enrolled in income-driven repayment ( IDR ...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
I canceled my experian account membership in XXXX of XXXX. I've continued to be charged ever since. With my credit card company, I have been able to reverse the charges as they come if I catch them. But I still get charged every month regardless. I've gone on to experience website, and actually deleted my entire account even after I had discontinued my paid membership. Still, I continue to be charged every single mon...
Student loan
Issue where my lender is my school
I am submitting this complaint regarding institutional student loan debt associated with my enrollment at XXXX XXXX University, which has caused significant financial harm and ongoing credit damage. I was enrolled at XXXX XXXX University while the institution was on a probationary status with the U.S. Department of Education. At the time of my enrollment, I was not informed or made aware of this probationary status o...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
Fraud exploitation, credit card misuse, fraud identity theft around XXXX worth of damage, from XXXX XXXX a ex Buissness partner that took advantage of Im permanently XXXX with diagnosis of XXXX which made me at times incapable of managing my finances, XXXX during times of illness was just supposed to pay bills, she applied for loans signed for it in my name money deposited in my account that she had access to and she...
Credit reporting or other personal consumer reports
Problem with fraud alerts or security freezes
I am writing to request a security freeze on my credit report in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). This freeze is necessary as I am currently disputing inaccurate information on my credit file and want to ensure the security and accuracy of my report during this process.
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
Took a loan out from ascend loans on XX/XX/XXXX and funds were to be made available the next business day, only to discover nothing was ever received from financial institution and would like loan closed out and removed from report as soon as possible
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
All of my information that I've submitted so far is the same as the information that will be on my account. It was with one main financial and I'm more so just wanted to make this complaint to let you guys know that you're heading in the right direction because I recently saw that there was a lawsuit now against them. Not only did they not really disclose their fees and their interest rates which are absolutely astro...
Credit card
Unable to get your credit report or credit score
I applied for a credit card with Chase Bank and was approved, but only with a very low credit limit of {$500.00}. During a phone call with a supervisor, I was told that I had been denied a higher ( high ) credit limit because of items on my credit report. At that time, my only serious derogatory item was a disputed XXXX late payment from XXXX XXXX being reported on my XXXX XXXX account issued by XXXX XXXX. Because th...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I applied for a loan through Credit Karma at XXXX. I didnt apply to any other loans and got a ton of emails, calls and texts this morning from all these companies saying I was approved and need to contact them. Many of them are very sketchy. I blame Credit Karma apparently selling my information to unknown third parties and afraid my info has been compromised
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
I received various text messages this month about overdue payment on an installment loan through Synchrony Bank. I have no such account with them at all. I check my credit report and see an attempt to take a loan via XXXX was done in XXXX. I have never applied for any such loan. I called Synchrony Bank and told them so and they claim they immediately closed the account and initiated an investigation. All XXXX major c...
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Illinois XXXX XX/XX/XXXX Subject : Identity Theft Block Request Under 15 U.S.C. 1681c-2 To Whom It May Concern, I am writing to formally request that you block and remove fraudulent accounts from my credit file pursuant to 15 U.S.C. 1681c-2 of the Fair Credit Reporting Act. I am a victim of identity theft, and the accounts listed below were not opened or authorized by me....
Credit reporting or other personal consumer reports
Credit monitoring or identity theft protection services
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Illinois XXXX XX/XX/XXXX Subject : Identity Theft Block Request Under 15 U.S.C. 1681c-2 To Whom It May Concern, I am writing to formally request that you block and remove fraudulent accounts from my credit file pursuant to 15 U.S.C. 1681c-2 of the Fair Credit Reporting Act. I am a victim of identity theft, and the accounts listed below were not opened or authorized by me....
Prepaid card
Problem with overdraft
I was using chime for a few years and all of a sudden they told me my account was closed for some sort of activity that I had no idea about and it was nothing I could do to fix it i feel I have been discriminated against and it's not fair they gave me no warning they just closed my account and took the remaining money and I still haven't found out what it was I did all of my transactions were through authorized deale...
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am filing this complaint regarding an auto loan with American Credit Acceptance related to a XXXX XXXX XXXX XXXX. The vehicle became subject to multiple safety recalls involving a high-voltage battery fire risk. XXXX issued warnings instructing owners not to charge the vehicle and not to park the vehicle in garages or near other vehicles due to the risk of fire or explosion. The recall notice also stated that a rem...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I want to delete my account and have all of my information ( bank information, ID, SS, address ) deleted but they are not allowing me to.
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
I called to inquire about a loan. Ended up getting approved but needed to speak to someone. I ended up talking to XXXX who told me I needed a co-signer and he told me specifically that the person needs to live with me and have a job history. I specifically asked about credit and he said we dont really look at that. I added my sister to the call, he then asked her for her social to pull it. I told him that he didnt re...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
On XX/XX/year>, I requested a loan from King of cash for the amount of {$900.00} placed into my checking account. It stated I would receive funds within 24 hours which in return I did not since then to this date XXXX of XXXX I have called and emailed multiple times to inform them to cancel all agreement since I had not received my money and they refuse to send me a form stating such it states my account is now {$920....
Student loan
Problem with fraud alerts or security freezes
I found out that I have a pending student loan on my credit report. I sent a complain that somebody might use my identity in a way I know nothing about. Its been months and its still on my credit report. I have no idea and I havent applied for any loan and I havent go to no school. I dont even have a certificate. How do I go to school?
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
In XX/XX/2026, Cash App reduced my Overdraft Coverage limit from {$150.00} to {$50.00} without sending any required notification by text, email, or inapp alert. Cash Apps Terms & Conditions state that any changes to a customers overdraft limit will be communicated to you. I received no communication of any kind. I contacted Cash App Support multiple times to request an explanation for why I was not notified, when the...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
XXXXXXXX XXXX XXXX XXXX XXXX bought out a credit card of mine from XXXX XXXX. During the account conversion process, an account error occurred where they sent all written correspondence and a new credit card to an address that isn't mine. I was not even aware XXXXXXXX XXXX had taken over the account. At the time of the conversion there was a {$2.00} balance at XXXX XXXX, which I always had autopay established with, b...
Payday loan, title loan, personal loan, or advance loan
Improper use of your report
XXXX XXXX XXXX XXXX XXXX XXXX,Al XXXX XXXX accordance with the fair credit reporting act this creditor has violated my rights under 15 \nUSC 1681 section 6 o 2 states I have the right to privacy (15USC 1681(section 6 0 4 a section \n2(it also states a consumer reporting agency cannot furnish an account without my written \ninstructions under 15 USCS 1666b a creditor may not treat a payment on a credit card account \n...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
Account was paid off in full. They charged extra/over interest rate fees. Now they are garnishing my check.
Student loan
Credit monitoring or identity theft protection services
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
They keep telling me that i have a loan out and that didn't ask for that loan. They keep calling me and harassing me everyday
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I have encountered difficulties accessing my Equifax account and was instructed to send identification documents for verification. Despite providing clear and legible documentation, I am still unable to access my account. This is why I escalated the matter through the CFPB.
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am submitting this complaint regarding the origination of an auto loan issued by Western Funding ( Westlake Financial ). I believe this loan was originated using documentation that I did not sign and without the required Truth in Lending Act ( TILA ) disclosures being provided prior to the alleged consummation of the credit transaction. On or about XX/XX/XXXX, my spouse and I contacted a vehicle seller regarding a ...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
I was LIED to and SCAMMED by dividend and thier contract terms are false and impossible. They state in the contract that I am supposed to recieve a tax refund from my solar panels and then turn around and hand to them to keep my payments from raising, however two different tax professionals have informed me that that is incorrect and IT IS NOT A TAX REFUND IT IS A TAX CREDIT THAT WILL BE APPLIED TO FUTURE YEARS TAXES...
Student loan
Issue where my lender is my school
XXXX XXXX XXXX XXXX XXXX was deceptive and offered me a student loan through Climb Credit. I thought that is was a traditional loan where they disburse all funds to school. I have graduated and Climb Credit still has not issued 100 percent of funds to ACE. I have a balance with the school and a balance with Climb. When I got behind on my payments with Climb they placed a hold on my transcript. If I could get another ...
Credit card
Unable to get your credit report or credit score
Subject : Formal Complaint regarding Unprofessional Conduct and Failure to Resolve Credit Reporting Issue I am filing this formal complaint against Macys Credit Card services for their unprofessional conduct, failure to follow up on promised actions, and for neglecting a serious credit reporting error. I have been a loyal Macys cardholder since XXXX and am also a former Macys employee. Recently, my XXXX XXXX dropped ...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
I completed 4 qualifying transactions on XX/XX/XXXX and XX/XX/XXXX under a PayPal promotion offering 20 % cashback. The transactions were completed successfully and were not canceled or reversed. Under the promotion terms, I understood that the cashback rewards could take up to 14 days to post. However, that timeframe has long passed. As of XX/XX/XXXX, I still have not received the promised cashback for these 4 trans...
Mortgage
Unable to get your credit report or credit score
I am submitting this complaint regarding inaccurate credit reporting by my mortgage servicer. I have made my XX/XX/year> and XX/XX/year> mortgage payments on time ; however, the company has failed to report these positive payments to the credit bureaus. My account is currently in good standing and reflects a current status with the lender. Despite this, my most recent on-time payments are not being updated on my cred...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
I clicked an ad that said file for free.. I agreed to this company only because on the 5 days early they promise on the refund .. my refund was XXXX.. I did all the input myself and request no aid Im now being charged all most half my refund for what? Its free too file it said? My money still isnt here not even on the day the irs said it would there fore also no 5 days early moneyI demand a full refund and please loo...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
In the past I have taken out many personal loans thats affecting my credit score and unable to borrow.
Mortgage
Unable to get your credit report or credit score
I have a commercial loan. I am trying to refinance XXXX of my properties and deadline is today for review. I have been trying to reach this bank at least XXXX days now and not able to connect anyone. I leave messages, they never return. Because of this I am not able to refinance or cost me much large dollar amount to refinance. They need to compensate me for failing to report my payment history.
Checking or savings account
Credit monitoring or identity theft protection services
I am a victim of identity theft and I am disputing the following fraudulent accounts XXXX XXXX XXXX XXXXXXXX {$280.00} balance opened XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX {$860.00} balance opened XX/XX/XXXX XXXX XXXX {$0.00} balance opened XX/XX/XXXX XXXXXXXX XXXX XXXX XXXXXXXX {$0.00} balance opened XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXXXX {$0.00} balance opened XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXXXX {$0.0...
Credit card
Unable to get your credit report or credit score
My XXXX credit card discontinued reporting my excellent credit history with them to the credit bureaus. I am an authorized card holder and have had this credit card reported to my credit report for 20 years. The card company suddenly stopped reporting for me and would not give a reason why. I have not been late on a single payment since my wife and I got the card in XXXX. I believe this is retaliation for an attempt ...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
All of my description has disappeared and I am seriously mad about this, I am not writing it all over again. I need my advance and I am in XXXX XXXX and I have evidence of negligence and the app that hasn't updated still saying est. XX/XX/XXXX and it's the XXXX and no refund. Advance, they promised a advance within seconds to minutes then XXXX hours then who knows, all just to get my business and become fraudulent wi...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
XXXX of XXXX i requested experian to remove 2 credit cards off of my account which they did but ever since the removal of those 2 credit cards my credit score has not been updated and is still reflecting poorly on my Experian account. the issue is my credit score with experian is XXXX points lower then it is with XXXX and i believe it is because experian is not updating my credit score fairly.
Vehicle loan or lease
Problem with fraud alerts or security freezes
I bought an RV in XXXX of last year and joined the XXXX in XXXX of the same year. I was in training until XX/XX/year> and requested that my payments be frozen until I began XXXX XXXX, but the finance company refused. By not covering the payments, they destroyed my credit and my co-signer 's credit during these months, disregarding the fact that I am protected by SCRA, FCRA, FACT, ACT, and FDCPA laws.
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I got a letter from Synchrony Bank stating I asked for a credit product with XXXX XXXX issued by synchronized bank. I DID NOT DO ANY SUCH TJING. I've never heard of this bank nor do I wish to be on their mailing list. It has been reported as a scam. Their contact info is as follows... XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX. XXXX XXXX XXXX, XXXX XXXX XXXX
Mortgage
Unable to get your credit report or credit score
I am writing regarding the above-referenced mortgage account. This account reflects a long-standing history of timely payments XXXX accurate reporting. Under the Fair Credit Reporting Act ( XXXX XXXX. XXXX ), consumer reports must be complete XXXX accurate. This mortgage tradeline represents a significant XXXX accurate portion of my credit history. Premature removal or discontinuation of reporting would create an inc...
Prepaid card
Problem with overdraft
Double charged by my bank fifth third almost every week for a year. I suspect a third party took out numerous loans of whatever variety on my name. And usd gift card so they were untraceable. Not to mention I have XXXX XXXX. The teller lady at fifth third who helped my grandma and I open my account acts real weird whenever I come in. 5/3rd bank in XXXX Michigan
Student loan
Problem with fraud alerts or security freezes
Subject : Request for Removal of XXXX Delinquency Due to Bank Fraud and Account Access Issues I am submitting this complaint regarding a XXXX delinquency reported on my federal student loan account. The delinquency occurred during a period when my primary bank account experienced fraud. As a result of the fraudulent activity, my account was restricted and I temporarily lost access to funds used for scheduled payments...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I have never received any formal debt validation, supporting documentation, or itemized receipts from the company substantiating or verifying the legitimacy of this account. Despite the passage of time, no written evidence has been provided to demonstrate that this debt is valid, accurate, or legally enforceable. As such, I have not been given sufficient documentation to confirm the origin, amount, or authorization o...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
PayPal advertised a {$20.00} XXXX reward, marked it as completed, then refused to issue the reward without citing any violated terms.
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
I was promised a loan up to XXXX when I filed with XXXX XXXX I never received it. They won't answer any emails or give me any info a t all. They say there is no record of it. Very poor very XXXX XXXX
Student loan
Problem with fraud alerts or security freezes
Recently had this cased closed, ironcircle is fraudulent class at the XXXX XXXX XXXX. It offers no official school identification to the XXXX XXXX XXXX It gives no access to the universitys student portal. Under what terms would it be official. How is it legal to close then rebrand a program ..? I joined under XXXX before closure. I am not officiated with XXXX under any costs. If it was a class under the XXXX XXXX XX...
Student loan
Issue where my lender is my school
I am filing this complaint regarding a private student loan originally issued by XXXX XXXX in XXXX in the amount of {$10000.00} for attendance at XXXX XXXX. The loan has since been transferred to Firstmark Services. Since XXXX, I have consistently made payments of approximately {$100.00} per month. Despite nearly XXXX years of steady payments, I currently still owe {$6000.00}, and the interest rate remains extremely ...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
The account was opened fraudulently, Im a victim of identity theft and the company is jarring me with call and texts
Prepaid card
Problem with overdraft
To Whom It May Concern, I am submitting a formal complaint regarding NetSpend All-Access and their handling of my account and federal benefit funds. I am a customer of NetSpend for over 20 years. Recently, unauthorized transactions occurred on my account. NetSpend later issued a confirmed credit ; however, instead of returning the funds to my available balance, NetSpend applied the credit internally to other cards/ac...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
A company charged my Cash App card for a {$29.00} purchase which I didn't authorize. My Cash App balance was {$3.00} because I purposely keep it at or near {$0.00}. Cash App, in the name of Overdraft protection, which I have turned off in my account with them, drafted the full {$29.00} from my regular brick and mortar bank, which I linked to be able to easily add money when I choose to do so, not for Cash App to dip ...
Checking or savings account
Credit monitoring or identity theft protection services
Suncoast credit union gave my children information to a marketing company and that company was hacked and their social security numbers were stolen they sent me a letter to sign up to XXXX but I told them that that company was hacked before and my information was taken and that I am not comfortable with adding my childrens information to that company they did not try to give me other options because they work specifi...
Student loan
Issue where my lender is my school
I went to go fill out a fasfa. On the student aid website and it says I already have an account made to the XXXX XXXXXXXX XXXX XXXXXXXX XXXX which I have never had a fasfa meaning someone stole my identity
Checking or savings account
Credit monitoring or identity theft protection services
I got a call from a XXXX XXXX in the state of Maine. They are called XXXX XXXX XXXX. Case XXXX XXXX XXXX states that they are not on google and she refuse to provide me with a debt validation letter. Apparently i had Bank America account in 2017 which I did not and when I ask for more information she does not have it. They are not on XXXX and seems fraud.
Vehicle loan or lease
Credit monitoring or identity theft protection services
Formal Demand Letter to Linebarger Subject : Formal Complaint and Demand for Proof of Payment or Refund Account # : XXXX Transaction Ref # : XXXX Amount : {$390.00} Date of Payment : XX/XX/year> XXXX XXXX Dear Sir or Madam, I am writing to formally dispute your failure to forward my payment to the appropriate authority. On XX/XX/year> at approximately XXXX XXXX, I paid Linebarger the full amount of {$390.00} in conne...
Prepaid card
Problem with overdraft
XXXX XXXX released {$390.00} from my account on XX/XX/year>, which put me into overdraft. I immediately called and questioned the charge. They said it was an adjustment reversal debit. They could not prove to me that there was an original charge of XXXX that they had to adjust. Nowhere on my account does that number appear. They had a dispute on XX/XX/year>, and said all transactions were valid. I questioned how they...
Vehicle loan or lease
Problem with fraud alerts or security freezes
I was told by XXXX XXXX Nissan a XXXX XXXX XXXX XXXX XXXXXXXX XXXX, XXXX XXXX, CA XXXX that my credit would be run one time only. Instead, my credit was pulled more than eight times without my knowledge or consent. I clearly instructed the dealership to submit my application only to XXXXXXXX XXXX as I already had approval. That instruction was ignored, and my credit was shopped to multiple lenders. These unauthorized...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
XXXX XXXXr has been report with XXXX different names on my credit report and all where XXXX through bankruptcy .. they are still reporting information on my report
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
This has been going g on since XXXX of 2025 I have submitted XXXX different complaints about king of kash for taking money from my account for a loan that was never funded to me on my last complaint the company stated that they need new bank information for me due to the payment being returned I submitted no bank info to them on XX/XX/XXXX via email I also resubmitted my new bank info again on XX/XX/XXXX which I have...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I was illegally evicted and therefore I am having a rough time being displaced during this time. I have pursue legal action etc. Followed by this I was recently robbed when asked to use my phone to make an emergency Phone call from a father with his XXXX month old. When my phone was returned to me I had notifications from CASHAPP!! The guy had wiped me out my credit line balance and added his email and wired the fund...
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am formally disputing the accuracy of the Regional Acceptance Co account listed on my XXXX credit report. This vehicle was declared a total loss on XX/XX/year>. I received written notice from my XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, that the final insurance settlement check would be issued directly to the loan company. Despite this, Regional Acceptance Co is inaccurately reporting this account as a ch...
Payday loan, title loan, personal loan, or advance loan
Confusing or misleading advertising or marketing
XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl, XXXX XXXX XXXX Customer Service Department Goodleap Account Number : XXXX Dear [ GoodLeap ] Customer Service, I am writing to formally express my concerns regarding the solar panel system I purchased from your company. When I initially signed up, I was assured of receiving a {$14000.00} check that would help reduce my debt and lower my monthly payments. Unfortunately, this promi...
Payday loan, title loan, personal loan, or advance loan
Was approved for a loan, but didn't receive the money
I applied for a loan through another company but I keep getting emails and texts from this company. The problem is they are saying I was approved. I think they are possibly running a scam. So I click the link they sent via text, did the email before. Everything looks normal but then it says you just need to verify you bank information and sign for an instant payout. Once you sign and submit and give all your informat...
Prepaid card
Problem with overdraft
My name is XXXX XXXX XXXX. I opened a CareCredit account to pay for XXXX treatment under a deferred interest promotional plan requiring full payment by XX/XX/2024 to avoid interest. I attempted to pay the remaining balance before the deadline and received payment confirmation, but due to a processing issue outside of my control, the payment was not credited in time. CareCredit then applied approximately {$3000.00} in...
Vehicle loan or lease
Problem with fraud alerts or security freezes
CFPB Complaint Narrative Global Lending Services Global Lending Services ( XXXX ) engaged in negligent and unsafe creditgranting practices that placed both myself and my cosigner at significant risk of identity theft and financial harm. Both of us have active XXXX alerts on our credit files due to prior fraud. We legitimately applied for an auto loan and authorized the dealership to submit our credit application. Des...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
Account paid from collateral, removal file from credit, no payments were made, remove as soon as possible Subject : Federal Laws Governing Removal of Credit File Information Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, consumer reporting agencies may include only information that is accurate, verifiable, and legally permissible. Pursuant to 15 U.S.C. 1681e ( b ), agencies and furnishers must follow r...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I have repeatedly reached out to Experian llc for about six months now since about XXXX of 2025 with no success. My credit file has been hijacked and I have no way of remedying this because they can not be contacted nor though their website or the phone .. A identity theft report was filed but still can not reach this credit reporting agency.
Student loan
Problem with fraud alerts or security freezes
Two student loans were opened under my name and social security fraudulently. They stole my identity to commit the fraud. I have filled out every requested document and can not seem to make this saga end. I filed police reports and have filed numerous fraud/forgery cases with both the school and AidVantage.
Checking or savings account
Credit monitoring or identity theft protection services
I use to use Wells Fargo bank and I closed it, and I found out that they had linked my data, my social security number was linked my name, Date of birthday and credit card number
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am reporting identity theft and inaccurate information appearing on my consumer report. I discovered the fraud in XX/XX/XXXX. The fraudulent activity includes multiple accounts/loans opened and hard inquiries made without my authorization. I filed an FTC Identity Theft Report on XX/XX/XXXX to document the crime and support my dispute. Identity Theft Report XXXX Fraudulent accounts/loans opened without my permission...
Vehicle loan or lease
Credit monitoring or identity theft protection services
I am submitting this complaint regarding Westlake Financial Services and an auto loan account on which I am listed as a co-signer. This account is currently reporting as an open auto loan on my credit report, and it is preventing me from being approved for a vehicle in my own name. The primary borrower is my sister, who is in possession of the vehicle and responsible for the payments. I am not using the vehicle, yet ...
Checking or savings account
Credit monitoring or identity theft protection services
I have been a victim of a fraudulent authorization inquiry in my name that I would like to be removed effective immediately.
Student loan
Problem with fraud alerts or security freezes
XXXX XXXX XXXX military, they gave me a loan when I was XXXX. The repayment happened to start in basic training, they never let me know it even began. I was not aware until I went to buy a car and saw my credit had tanked. XXXX currently ahead of all payments for them, Ive reached out multiple times because I am trying to buy a house. Their inability to work with me is making life very difficult because rent is the p...
Money transfer, virtual currency, or money service
Overdraft, savings, or rewards features
On XX/XX/XXXX, I made a purchase from XXXX XXXX totaling {$1900.00}. I made this purchase specifically because of a prominently advertised 22 % cash-back reward offer through PayPal, which has a value of {$420.00}. At the time of checkout, the PayPal interface explicitly showed the " 22 % cash back '' tracking was active and applied to this order. Timeline of Events : XX/XX/XXXXXXXX : Completed the purchase. No point...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
On XX/XX/year>, I paid off my first loan with TitleMax in full. After paying it off, I asked why my credit score had not increased. I was told by TitleMax that because I paid the loan in full rather than in smaller increments, my credit score did not improve. Based on this information, I took out a second loan on XX/XX/year>, with the understanding that paying it back more slowly would help my credit. However, my cre...
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
my credit report it saying I got a payday loan from cash net USA. I have never applied for a payday loan through that company.
Payday loan, title loan, personal loan, or advance loan
Credit monitoring or identity theft protection services
15 US Code 1666 15 US Code 1666 ( b ) Upon completion of the loan, late payments are still on credit report even though it was the companys mistake in the beginning of the loan and not issuing proper documentation to correct address
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I had two loans and somehow they signed me up for a third loan telling me I had to pay it and I never sent my signature electronically at all. Doing fraud on my account which I didnt give them permission at all. {$260.00} {$210.00} and the unexpected loan for {$5000.00} I didnt request for and now its a charged off loan i want removed from my credit
Student loan
Issue where my lender is my school
XXXX was an online coding bootcamp promising 'paid projects while you learn ' and ongoing classes, mentorship, and support. I signed up for their program in late XX/XX/XXXX ( I believe XX/XX/XXXX ), and received funding through a partner organization, Ascent Funding for over {$8000.00}. The company abruptly closed in XX/XX/XXXX, effectively ending the contract without delivering the services detailed in their contrac...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
I have encountered difficulties accessing my EQUIFAX account and was instructed to send identification documents for verification. Despite providing clear and legible documentation, I am still unable to access my account. This is why I escalated the matter through the CFPB.
Credit card
Unable to get your credit report or credit score
I received a letter stating that my credit limit has been lowered from XXXX XXXX XXXX XXXX XXXX dollars in the letter they described that I have delinquencies and other issues on my credit report.That they use to make their decision.However, upon requesting the report they use to make their decision.They refused and would not allow me to see any information that they pulled about my credit. I have recently pulled my ...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I keep on getting on false that I get loans open banks and my information has been exposed I only have XXXX bank
Credit card
Unable to get your credit report or credit score
I am filing this complaint against Capital One, N.A. regarding its CreditWise service. I have been denied access to CreditWise with no meaningful explanation or resolution, despite being the consumer whose credit information is being referenced. CreditWise displays a message stating that access can not be provided and redirects me to XXXX. This is not an acceptable substitute for the advertised service, nor does it e...
Student loan
Issue where my lender is my school
Company : Climb Credit Product : Student Loan / Education Financing I am submitting this complaint regarding Climb Credits continued attempts to charge me for a service I no longer have access to. I financed an educational program through Climb Credit for XXXX beginning on XXXX XXXX XXXX. However, I no longer have access to the educational service associated with this loan. The School has lost all funds and began to ...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
They told me that I had a certain amount to withdraw and then after I withdraw my payroll money they said they over paid me and now is charging me extra fees, this is not fairl I only took out the amount that they told me was rightfully available to me. Now they want to charge extra fees and withdraw the funds from my payroll. I asked them to cancel my account today and they will not do it, I told them I want DailyPa...
Student loan
Issue where my lender is my school
On XX/XX/XXXX. I saw an ad on XXXX promoting fronted simplified school about web developers. I reach out. They asked me to sign some paperwork. I asked him. Then I find out their creditor is Climb credit and since they have bad reviews from been fraudulent and unrealiable I tried to back off from the loan and they have been negative about it. The amount of the loan should be {$10000.00} they have for {$14000.00} They...
Student loan
Issue where my lender is my school
After consolidating my loans, I noticed a company by the name of Nelnet started sending me notices about a school I never attended, called XXXX. I contacted the school, and the school was neither open nor was it in a city where I resided. I reached out to Nelnet and the Department of Education to receive information about the loan. No information was given, only the loan amount. All of the information the loan XXXX h...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I've made aggressive payments in the amount of roughly {$3200.00} over the past two months to bring my account current. Despite bringing my account current and under the credit limit line, I have no credit available. According to the representative, I have no credit available because I've revoked ACH Authorization. The only way to access my credit is by visiting a store in person ... which is in a different state tha...
Checking or savings account
Improper use of your report
I am a victim of true name identity theft I called to have an fraudulent application closed and they refused to do it immediately. I then asked to speak to a supervisor and was told that I was not able to be transferred to a supervisor and there was nothing more they can do for me and that the application would be processed as normal until I sent a police report to them and only then would they do something. I also h...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
The sole and only contract I have was signed by me on XX/XX/XXXX. In that agreement my APR is 8.99 %, there is an annual fee of {$300.00} and I was approved for a line of credit for $ XXXX. ( I have a copy of this contract for your review ). I never missed a payment and had outstanding credit at the time I applied. XXXX ceased operations in XX/XX/XXXX and stopped lending altogether. At that tie loan servicing was tra...
Student loan
Issue where my lender is my school
Hi, Im trying to re-enroll at XXXXXXXX XXXX XXXXXXXX for XXXX XXXX and discovered holds on my account that are blocking my registration and financial aid. I never received any email or notification explaining these holds or the loan that created them. I only now find out about this through my enrollment coach. It let me down because I was looking forward to going back to school. Ive attached a photo showing what my e...
Payday loan, title loan, personal loan, or advance loan
Unexpected fees
I am filing a complaint regarding unauthorized subscription charges by XXXX XXXX. I canceled my XXXX XXXX account and subscription on XX/XX/XXXX, and received written confirmation of the cancellation. Despite this, XXXX charged my account {$9.00} on XX/XX/XXXX for a subscription that had already been canceled. This is the second time XXXX has charged me after cancellation. XXXX has acknowledged that my account was cl...
Vehicle loan or lease
Unable to get your credit report or credit score
First on the XXXX I was quoted the wrong pay off amount. Then on the XXXX had to pay another XXXX to pay off car. I have called 5 times to get a paid in full letter. Been told 4 different things from 4 people. Doing a credit rescore for a home loan. Nobody will help me with the letter, been denied a supervisor.
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I requested a credit increase on a new card. This card replaced a card that was compromised yet, did not have the equivalent credit line as the cancelled card. I requested that be fixed and since then ( XX/XX/XXXX ) I have gotten hundreds of calls from loan shark type third parties citing my " recent request for a $ XXXX loan. '' The $ XXXX number comes from the request to raise my credit limit from $ XXXX back to th...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
My credit union and Banks can not get an updated credit score and credit report as evidence by what I received today by email and by accessing my account online it says XX/XX/year> that's the credit report that they can access and credit score and in my credit report it says XX/XX/year> I can't get the most recent credit report and score it displays a ridiculous message that there's a difference between information m...
Checking or savings account
Improper use of your report
I am filing this complaint against Chex Systems , Inc. for violations of the Fair Credit Reporting Act ( FCRA ) related to the continued reporting of inaccurate, obsolete, closed, purged, and fraudulent banking account information in my consumer file. ChexSystems is reporting multiple accounts that are closed, purged, or unverifiable, yet they continue to appear in my ChexSystems report and are being used to deny me ...
Checking or savings account
Improper use of your report
I was refunded now after purchasing something I dont even view the purchase or anything odd and I saw it was charged twice.
Prepaid card
Problem with overdraft
Product : Debit card Issue : Unauthorized transaction / Frauds Bank Name : Chase/ JP Morgan I am filing this complaint regarding unauthorized debit card transactions that resulted in an improper negative balance and the removal of my deposited funds. My last XXXX XXXX prior to this issue was on XX/XX/XXXX. After that XXXX, I did not XXXX XXXX or use this debit card at any time during the following year. I did not XXX...
Credit reporting or other personal consumer reports
Unable to get your credit report or credit score
CFPB Complaint Narrative TransUnion LLC Company : TransUnion LLC Issue : Credit reporting / Failure to investigate dispute Date ( s ) : XX/XX/year> Complaint On XX/XX/year>, I submitted multiple written disputes to TransUnion LLC disputing materially inaccurate and internally inconsistent tradelines appearing on my TransUnion consumer credit report dated XX/XX/year>. These disputes were sent directly by me, signed by...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I applied for a loan with SoFi bank and got approved for a {$10000.00} credit limit. After signing the agreement. They needed me to verify my bank account with either a voided check or a stamped account verification letter. I was unable to provide an account verification letter, but I did provide a voided check to which they said it needed to be a physical copy. My bank account is online so I was not able to go to a ...
Credit card
Unable to get your credit report or credit score
Ross Credit Card did not fully removed the credit card from the report- it only delete and charge off. I have sent a letter requesting to removed completely with no update or response.
Mortgage
Unable to get your credit report or credit score
I have made my mortgage payments on time each month ; however, my loan servicer, SN Servicing Corporation, has failed to properly credit and/or record my payments beginning in XX/XX/year> Despite timely payments being made and cleared from my bank account, my account history does not accurately reflect those payments. This has caused my loan records and credit reporting to be incorrect and has negatively impacted my ...
Vehicle loan or lease
Credit monitoring or identity theft protection services
Bridgecrest is inaccurately reporting a delinquency on an auto loan that was paid in full in XX/XX/XXXX. Their own account records show the account marked Paid in Full on XX/XX/XXXX. Months later, Bridgecrest internally reversed the payoff due to a refund check they claim was issued for a monthly payment. I was never notified that the payoff had been reversed, that a balance remained, or that any payment was due. For...
Mortgage
Unable to get your credit report or credit score
Dear Sir or Madam : I am writing to you to complain about the accounting and servicing of this mortgage and my need for understanding and clarification of various sale, transfer, funding source, legal and beneficial ownership, charges, credits, debits, transactions, reversals, actions, payments, analyses and records related to the servicing of this account from its origination to the present date [ corresponding laws...
Prepaid card
Problem with overdraft
I set up my Venmo account I had my son send me {$5.00} to test account I send {$5.00} back to my son to test. Everything worked as expected. My other son send me and I successfully received {$900.00} in my account I made 2 other transactions sending payments successfully Now my account is locked with no explanation
Checking or savings account
Improper use of your report
I received a phone call from a long distance number i answered and the lady asked if i opened a bank account with frost bank, i told her no i did not i bank with XXXX and XXXX, she said okay someone has opened an account under your information. She gave me this website/number to report. I then received a letter in the mail a bank statement from frost bank and deposits/credits and withdrawals i did not do.
Vehicle loan or lease
Unable to get your credit report or credit score
I have an active Tesla auto loan, but the loan is not appearing on any of the major credit bureaus XXXX XXXX XXXX XXXX XXXX XXXX I have contacted Tesla Finance multiple times ( XX/XX/year> ) but have not received clarification on whether the loan is being reported, which bureaus it is reported to, or if there is an issue with my account information that is preventing reporting. This lack of reporting is negatively im...
Mortgage
Unable to get your credit report or credit score
I assumed the mortgage as successor in interest through a mortgage modification after my husbands death. Rocket is keeping the mortgage in my deceased husband 's name for the next forty years and told me that I will get no positive impact from paying the mortgage on my credit since I am not qualified for this reporting as the widow of the original signer - unless I refinance in my name. They also said that if they we...
Vehicle loan or lease
Credit monitoring or identity theft protection services
Sheffield Financial has reported a late payment on my credit report that is inaccurate and the result of multiple failures outside of my control. The dealership did not have me complete or sign any automatic payment authorization form at the time of purchase, so my payments were never set up. I received no proper notice from XXXX that payments were due or missed. Their phone number was flagged as spam by XXXX, so I d...
Checking or savings account
Credit monitoring or identity theft protection services
I had XXXX accounts put in my name re and I've never XXXX or even been in wells Fargo. I first had XXXX account papers mailed to me saying my pins for XXXX accounts I didn't open and the passwords. Then after I called them they told me they canceled those accounts. But a couple weeks later after I had my credit reports froze wells Fargo sent me another XXXX cards separate card accounts and pins I still have the cards...
Vehicle loan or lease
Problem with fraud alerts or security freezes
XXXX XXXX XXXX XXXX Account Name : XXXX Account Number : XXXX When the account was opened : XXXX, XXXX Account Balance : {$39000.00} This letter is being sent to you in response to the fact that I have recently viewed negative items reported on my files with the Credit Bureaus XXXX Be advised that this is not a refusal to pay but a notice sent pursuant to the Fair Debt Collection Practices Act 15 USC 1692g Sec. 809 (...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
I am currently struggling to pay the loan I have with OneMain Financial. In the XXXX of XXXX, I called OneMain to inquire about how to lower my monthly payment to be more manageable. I remembered at signing that there were various products that add-ons that I felt pressured into agreeing to. When I inquired about removing those add-ons with the hopes of lowering the monthly payments, I was told that was not possible....
Mortgage
Unable to get your credit report or credit score
I called Fay Services asking them about credit reporting because the original company that had my loan was reporting positive payments, Fay Services told me that they do not report to the credit bureaus. which affects me getting a second home to occupy because my credit doesnt go up from the positive payments also they said that they wont report negative, but they wont give me a letter saying that they wont report ne...
Student loan
Problem with fraud alerts or security freezes
I was apart of the data breach as well as the account is being reported inaccurately.
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I am a small business owner who used BILLs invoice financing ( Pay Me Now ). I have 18 fully paid financing invoices and a consistent history of repayment. I paid more than {$2000.00} in fees and interest and typically used less than half of my available financing limit. Despite this strong repayment history, Bill.com repeatedly restricted my financing access due to delays in their internal ACH payment processing sys...
Student loan
Problem with fraud alerts or security freezes
Nelnet, you quoted the FCRA to me like you were doing me a favor, but since you cited the law, I need you to follow it. I am factually disputing this account because the late-payment data you furnished is NOT accurate across all three credit bureaus, which is a direct violation of FCRA 623 ( a ) ( 1 ) ( A ) ( duty to report accurate information ) and XXXX XXXX reporting standards. I did not ask you for a favor or goo...
Vehicle loan or lease
Problem with fraud alerts or security freezes
Hi Im XXXX XXXX look is XXXX XXXX and the XXXX attack XXXX XXXX shes doing everything used XXXX against me shes is to dangerous shes stealing everything my life I m hearing two those ladies planning all what they done with my life the XXXX XXXX shes hacking my cellphones and stealing all my information my biometrics my pupils my fingerprints they stole my cellphone and the afternoon to spend money from my credit card...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
i received my loan from navy federal XX/XX/XXXX of XXXX, i was in contact with a car salesman about the XXXX XXXX XXXX, he assured me that the vehicle was in GREAT shape & that i would be able to pick it up as soon as possible, i arrived at XXXX Pre-owned on XX/XX/XXXX of XXXX to sign the papers & retrieve the vehicle, after i was handed the keys i noticed small things like the radio knob not working & windows not ro...
Checking or savings account
Improper use of your report
Dear CFPB, I have not banked with Chase Bank since the year of XXXX. After a series of very poor customer service I closed all of my accounts with Chase Bank in or around XX/XX/XXXX. Since then Chase Bank has continued to monitor my credit without my consent. I have no way of opting out because I do not have an account to login to with Chase Bank. Chase Bank does not have my permission to monitor my credit yet has co...
Credit card
Unable to get your credit report or credit score
On XX/XX/XXXX I applied for a service called TOMO credit in hopes of boosting my credit profile. I paid {$300.00} for a VIP package that's suppose to report to all three credit bureaus on my behalf. Since then this company has not reported to any of the bureaus and I'm suspecting fraud and false advertising on their behalf. On three different occasions ( XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX ) i asked the same questi...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
Subject : Unfair loan terms and incorrect credit score used Integra Credit XXXX XXXX XXXX XXXX XXXX XXXX XXXX Dear Consumer Financial Protection Bureau, I am submitting this complaint regarding a personal loan with Integra Credit ( serviced by XXXX XXXX, XXXX ) and issued by XXXX XXXX XXXX ( XXXX ), a XXXX XXXX. The original loan amount was {$2500.00}, and my repayment agreement was for one monthly payment of {$190.0...
Credit card
Unable to get your credit report or credit score
Dear CFPB, I am filing a complaint regarding inaccurate credit card reporting. I have already paid my credit card balance, but the creditor is still reporting a current balance of {$990.00} even though the account shows the payment was made. My credit limit is {$1000.00}, yet the system shows only {$990.00} available, which is incorrect and misleading. This inaccurate reporting violates the FCRA requirement that furn...
Checking or savings account
Credit monitoring or identity theft protection services
On Wednesday, XX/XX/year>, all of my PNC Bank accounts ending in XXXX, XXXX, and XXXX were suddenly and completely zeroed out without any prior notification or documentation indicating that a garnishment was to occur. I never received any court order, letter, or official correspondence advising that this action was pending or approved. The first time I became aware that a garnishment had taken place was only after my...
Vehicle loan or lease
Unable to get your credit report or credit score
XXXX XXXX the day the loan was closed. Its still showing up on my credit report past due. The car loan is paid in full in XXXX of XXXX The name of the company is CREDIT ACCEPTANCE CO
Credit card
Unable to get your credit report or credit score
I am filing this complaint because none of the XXXX major credit bureaus ( XXXX XXXX XXXX XXXX ) have a credit file under my name, even though I hold an XXXX and have an active American Express credit card that reports to the bureaus every month. Despite my responsible use of credit, I have been unable to access my credit reports or view my credit score. I have contacted all three bureaus multiple times, but they eac...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
On XX/XX/year> I purchased a used car from XXXX XXXX XXXX, XXXX located in XXXX, Utah. I needed financing to help pay for the vehicle, so I went to America First Credit Union, located at XXXX XXXX XXXX XXXX XXXX, Utah. I met with one of their loan officers and I got a {$8000.00} loan to finance the vehicle. During this I was asked if I would like to purchase insurance for the vehicle, in case if it breaks down. I was...
Mortgage
Unable to get your credit report or credit score
I am filing this complaint because I have repeatedly requested access to my personal and credit information from XXXX XXXX, XXXX XXXX Mortgage, and they have not provided the documents or disclosures required by law. I applied for a loan around XX/XX/XXXX and uploaded all supporting documents to the companys online portal on XX/XX/XXXX. I emailed the lender on XX/XX/XXXX, XXXX, and XXXX, asking for copies of : The pe...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
Signed what we thought was a secured load against an automobile. Made payments on time and am current. Asked what I needed to do to be able to sell the car and was told we were free to sell the car. By the loan officer and the branch manager. The branch manager provided a letter stating that One Main had no interest in the car. My wife went to the county and the county stated that they needed an affidavit of fact pro...
Credit card
Unable to get your credit report or credit score
Dear CFPB Representative, I am submitting this complaint because I urgently need assistance obtaining a simple written confirmation from Chase stating that my credit card account ( ending in XXXX ) has a XXXX balance after being paid in full. Despite multiple phone calls and speaking with at least five separate Chase representatives, I have been repeatedly told that no one can provide this basic documentation in less...
Checking or savings account
Improper use of your report
I am filing a complaint regarding an inaccurate or unverifiable charge-off being reported on my credit report. The creditor or furnisher has not provided proper documentation proving the accuracy, ownership, or validity of this account. Under the Fair Credit Reporting Act ( FCRA ), I am requesting that this charge-off be fully verified with supporting evidence or deleted from my credit report. I am also requesting th...
Prepaid card
Problem with overdraft
Bad equation your system was kept declining all of my purchases even though I had money in my account so the flip side is didn't they took the money out of my account over and over again for the amount of times I tried to make the purchase but never actually got the purchase that I was trying to make put my account in the negative and I'm not qualified for overdraft never been in the overdraft
Checking or savings account
Improper use of your report
On XX/XX/XXXX, the XXXX filed a lawsuit against Capital One, N.A., a national bank with over {$480.00} XXXX in assets, and its parent holding company, Capital One XXXX XXXX ( collectively, Capital One ). Defendants are incorporated in Delaware and headquartered in Virginia. The XXXX alleges that from XXXX to XXXX, Capital One represented to consumers that its XXXX XXXX account was a high interest account with a varia...
Checking or savings account
Improper use of your report
On XX/XX/year>, I submitted a verified Identity Theft Block Request to Early Warning Services. Early Warning issued written confirmation that the fraudulent XXXX XXXX XXXX XXXX data had been blocked from my consumer file, as required under FCRA 605B ( 15 U.S.C. 1681c-2 ). However, on XX/XX/year>, I received a letter from Early Warning Services stating that the previously blocked information had been reinserted into m...
Credit card
Unable to get your credit report or credit score
On XX/XX/XXXX and XX/XX/XXXX, Citi credit card company has reduced my credit limit drastically. I have two credit cards with CITI ending in XXXX and XXXX. For card ending in XXXX, my credit limit was {$9100.00} and another one ending in XXXX was {$5600.00}. My payment history was excellent with them since in XXXX and XXXX. But they just closed it. First, I called them and talked to representatives, but they were givi...
Mortgage
Unable to get your credit report or credit score
I got the loan and XXXX I filed bankruptcy in XXXX they never reinstated the loan. Since then they havent been reporting my payments to the credit bureau they say they dont have to. Theyre holding my credit hostage. I havent missed a payment. They wont refinance me because I have XXXX as a credit score. What can I do?
Checking or savings account
Credit monitoring or identity theft protection services
Just watch this video I uploaded XXXX XXXX XXXX XXXX They did this to me years ago by not paying my dental insurance .. they forced me to pay more than {$2000.00} to my dentist, though there's no way it could have been my fault The lovely government forces me to use this " service '' against my will though I have never shown behavior that suggests it's needed... They get a forced {$50.00} a month out of me to do a ga...
Checking or savings account
Improper use of your report
I had got an alert on my phone from my Chase app, saying that there was a hard inquiry from XXXX XXXX made today without my consent or my knowledge at all and Im over here trying to dispute it before the situation gets worse to the point where I cant fix it so I just wan na make sure I dispute this for all companies and make sure I dont have surprises of any inquiries that I havent opened my knowledge so I would just...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
XXXX XXXX XXXX XXXX report payments since XX/XX/year> to the credit bureau The loan I have has been paid off but its showing standing and with a balance and with no payments done.
Vehicle loan or lease
Problem with fraud alerts or security freezes
This complaint includes new evidence showing that the company provided misleading or false information in response to my previous complaint I am submitting this as a new complaint with additional documentation. I respectfully request that CFPB reviews this evidence carefully and ensures fair investigation for a consumer who may not be fully familiar with U.S. financial system but is sincerely seeking justice. Dear Si...
Credit card
Unable to get your credit report or credit score
My discover account is under a debt consolidation company ( GRR ). My report isn't showing that the payments are being made. I do not know the credit card number
Checking or savings account
Credit monitoring or identity theft protection services
This letter serves as formal notice that you must immediately cease and desist from engaging in the following conduct : [ Briefly describe the behavior or action e.g., making false and defamatory statements about me online, using my copyrighted material without permission, harassing me via text messages, etc. ] Your actions are unauthorized, harmful, and unlawful, and they have caused and continue to cause damage to ...
Mortgage
Unable to get your credit report or credit score
Shellpoint Mortgage Servicing / NewRez LLC Loan Number : XXXX Complaint : I filed XXXX XXXX XXXX and received my discharge on XX/XX/2024. My mortgage account was with Shellpoint Mortgage Servicing. After discharge, I entered into a loan modification agreement with Shellpoint / NewRez, which created a new binding contract and enforceable obligation. I have been making all payments on time under this new agreement. How...
Checking or savings account
Improper use of your report
On XX/XX/XXXX, I stopped at the PNC XXXX XXXX, XXXX XXXX, PA, location to inquire about possibly refinancing an existing auto loan. The representative, XXXX, repeatedly told me that the inquiry would be a soft inquiry only, not a hard pull. She later called me, confirming this information again over the phone, in addition to confirming it in the branch multiple times. I later discovered that PNC performed a hard inqu...
Checking or savings account
Improper use of your report
Hello, I am writing to report a serious issue that has negatively impacted my credit score. I have never held a bank account with Bank of America. However, an account under my name appears to be affecting my credit report. I contacted Bank of America nearly a month ago, and although they acknowledged the issue and stated it would be resolved, no action has been taken to date. I only became aware of this problem when ...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I am filing a complaint regarding XXXX Buy Now, Pay Later service. I have used XXXX responsibly for several months and have always paid every order on time. My spending limit was previously {$2000.00}. Recently, when I attempted to place a new order, I received a message stating, Unfortunately your account isnt approved to place any orders. Please note our support agents cant override the systems decision. My availab...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
Loan max title loan has a title to my XXXX XXXX i took out an additinal loan to pay for that one
Prepaid card
Problem with overdraft
On my Skrill account there is a {$100.00} charge XX/XX/year>. From ATM withdrawal. And - {$100.00} charge from ATM withdrawal. I did not make this withdrawal. Skrill is telling me that it's a duplicate charge from ATM vendor. Which makes no sense to me. And Skrill wants me to cover this - {$100.00} charge. I've requested a new pre paid card. They have not sent it. I've told them repeatedly that I never made the withd...
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
Car was totaled on XX/XX/year> XXXX rental car for a week A month later the claim was still open and contacted insurance XXXX for information. She had no update. XXXX has been harassing me for information I do not have. Contacted title at usaa, spoke with XXXX, XXXX and XXXX who don't have an update either. Usaa title is telling me this is my problem not theirs. Now 2 months later still no resolution or payoff and ha...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
Money loan for XXXX. On my credit report I have XXXX XXXX XXXX and that i didn't understand everything. Ask if they can remove it and the late fees.
Vehicle loan or lease
Unable to get your credit report or credit score
Im having issues with late payments reported to my credit. I would like to have that dispute it on my capital one auto loan.
Vehicle loan or lease
Problem with fraud alerts or security freezes
I was contacted by a XXXX XXXX from a company allegedly named XXXX XXXX XXXX. She mentioned that I would be compensated in the form of paying off multiple debts from credit cards but most importantly my car note. I fell for the scam mentioning my debts to the scammer. They made a bank account mysteriously in my name. They asked me to pay the debts which I did. In exchange, they wanted me to pay for additional company...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
According to F C R A section 605b, it is illegal to report information on my credit report without my permission. Thank you! Please remove this from my credit report.
Prepaid card
Problem with overdraft
My identity was stolen last year! My purse and debit cards ID card SS card birth certificate etc cash valuables! XX/XX/XXXX I reported it to XXXX police they gave me a report! I havent gotten any money back! XXXX suspended my account its one of my cards used they denied my dispute of XXXX dollars in XX/XX/XXXX! No evidence! XXXX my purse was stolen from my apt and I was robbed in XXXX! Cash was taken! On XX/XX/XXXX m...
Mortgage
Unable to get your credit report or credit score
Applied with XXXX financial institutions or banks for a mortgage loan none will approve or willing to send any information now saying my XXXX XXXX is XXXX and that not accurate even ask them to send a letter receive nothing your help would be greatly appreciated
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
I applied for credit with Avant LLC and was denied. Under the Equal Credit Opportunity Act ( ECOA, 12 C.F.R. 1002.9 ) and the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681m ), I have the right to receive the specific reasons for the denial and, upon request, an explanation of the credit scoring system used. I made multiple documented attempts to speak with Avants Adverse Action or Underwriting Department and to ha...
Vehicle loan or lease
Unable to get your credit report or credit score
XXXX offered a XXXX XXXX financing on purchase of new XXXX XXXX XXXX in late may. We chose to take advantage of the offer. We ordered the car via their app and filled out the credit app as requested. After waiting for a few days we were offered financing from them for XXXX XXXX for XXXX months. We questioned this as being incorrect. XXXX was " you'll lose your car if you don't get approved financing ''. Frustrated at...
Payday loan, title loan, personal loan, or advance loan
Credit limit changed
I asked Cash Express in XXXX XXXX Tennessee to me where I took out loans and they're not doing it also they took me to court and they say I owe {$1200.00} they took me to court in XXXX tn courthouse and I feel they overcharged the interest way too much
Credit card
Unable to get your credit report or credit score
Dear Sirs, This is not a new complaint, but adding information I forgot to send. My complaint ID is : XXXX. My name is XXXX XXXX XXXX XXXX. Please accept my apologies for any inconvenience this may cause. Attached please find the files regarding my husband 's condition over the past 2 years. Once again, thank you very much for your time and assistance. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Credit card
Unable to get your credit report or credit score
Amex keep opening and closing a account that not mine and reporting opening this fake account vitiates my rights and needs to be taken off asap
Credit card
Unable to get your credit report or credit score
Money didnt transfer over to bank account to pay the XXXX open credit card accounts.
Payday loan, title loan, personal loan, or advance loan
Vehicle was damaged or destroyed the vehicle
I am concerned that I am a victim of predatory lending practices. XX/XX/XXXX I had co-signed as a co-buyer for a New XXXX XXXX XXXX from the XXXX XXXXXXXX dealership located at XXXX XXXX XXXX XXXX XXXX XXXX, Az XXXX. In ignorance my intention was to help my girlfriend at the time get into a reliable car. We had a consensual verbal agreement that I would co-sign for her to get the car and that she would be responsible...
Vehicle loan or lease
Unable to get your credit report or credit score
I am filing this complaint against my auto loan provider, XXXX XXXX XXXX XXXX for failing to report accurate and timely payment history to the credit bureaus. My auto loan account has not been updated on my credit report since XXXX, XXXX, showing my last payment as XX/XX/XXXX -- despite my account being in good standing and all payments made on time. This is a reporting gap of over XXXX months, which violates the exp...
Mortgage
Unable to get your credit report or credit score
I called to ask why the credit bureau is not being reported by them that we make our payments monthly since our bankruptcy was discharged. We want them to report to the credit bureau since we decided to keep making payments on the house nonstop when we signed our promissory note, we promised to make monthly payments during the loan term, and they also promised to report to the credit bureaus our payment. they claim t...
Vehicle loan or lease
Unable to get your credit report or credit score
I Am Taking Full Legal Action Your Explanations Are Worthless Date : XX/XX/year> Let me be absolutely clear : I do not care about your internal excuses, your empty policy talk, or your regulatory deletion nonsense. I gave you a chance to fix your mistake. Instead, you deleted a 7-year credit history, erased my online account access, and stripped my financial data like it never existed. This is not just negligent its ...
Vehicle loan or lease
Unable to get your credit report or credit score
I purchased a car in XX/XX/XXXX Ive since tried to purchase something else as well as refinancing the car and It only shows the hard inquiry in XXXX and nothing up to now XX/XX/XXXX. With this problem Im not able to show any credit to obtain anything else.
Prepaid card
Problem with overdraft
What happened? On XX/XX/year>, a charge of {$2100.00} was processed through Square on my prepaid account, listed as XXXX XXXX XXXX XXXX. I did not authorize or conduct this transaction, nor did I rent a vehicle from XXXX on or near that date. After noticing the charge, I immediately contacted Budget Rent A Car both by phone and in person at their XXXX, NC XXXX. In both cases, XXXX staff confirmed they have no record ...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
I have closed by doing pre-closure of google pay loan ( DMI finance ) but it is showing active loan in credit report. Please update it as soon as possible because I need a top up loan from the bank where my existing loan is there.
Vehicle loan or lease
Unable to get your credit report or credit score
Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint against SAFCO XXXX Southern Auto Finance Company ) regarding their failure to report my auto loan to the credit bureaus as they promised. On XX/XX/XXXX, I provided SAFCO with the documents they requested in order to update my information and associate my auto loan with my credit report. I submitted : My Social Security Number ( SSN ) M...
Mortgage
Unable to get your credit report or credit score
A year and a half ago I filled a bankruptcy and I fill foam XXXX whit my attorney that is a reaffirmation agreement that the property is not in the bankruptcy.I have pay the mortgage all this time. I call them and they told me I have to wait for the discharge. To start reporting to the credit bureau.is been more than 6 months of the discharge.and no response I.I try calling them and now they have a automated system a...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
To Whom It May Concern, I am submitting this formal complaint regarding Affirm , Inc., due to their failure to report my loan accounts to all three major credit reporting agencies ( XXXX XXXX and XXXX ) as initially disclosed at the time of approval. When I was approved for credit through Affirm, I was clearly assured that my on-time payments would be reported to all major credit bureaus. This was a key factor in my ...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
Account XXXX XXXX XXXX XXXX XXXXXXXX and # XXXX I am formally requesting to have the charges removed from my credit report the acct has been paid in full but it still being reported on my credit report
Prepaid card
Problem with overdraft
For the month of XX/XX/XXXX I received XXXX direct deposits XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX in the amount of : {$330.00} totalling {$510.00}. With a beginning balance of : {$6.00} on XX/XX/XXXX bringing the total to : {$520.00}. Withdrawals from local ATM : XX/XX/XXXX - Authorized Amount {$40.00} plus terminal fee {$3.00}. Total transa...
Vehicle loan or lease
Unable to get your credit report or credit score
I am writing to request an immediate update to my credit file in all 3 major credit agencies regarding my account I attached my final payment letter thank you in advance
Vehicle loan or lease
Problem with fraud alerts or security freezes
This account is fruadlent under far section 605b I am a victim of identity theft I did not open my account please permanently remove it from my credit score immediately
Vehicle loan or lease
Problem with fraud alerts or security freezes
I request the account to be removed immediately from my credit report and its still there I sent in all documentation.
Prepaid card
Problem with overdraft
{$8.00} was applied toward your overdraft balance Nothing is due right now. View overdraft coverage XXXX times cash app let XXXX and XXXX take money out of my account when both XXXX and XXXX was blocked the total was over {$160.00} dollars cash app also send out a new card but then deactived before i recieved it
Prepaid card
Problem with overdraft
On XX/XX/year> at around XXXX, I received a notification that a transaction for {$4.00} was taken out of my account by XXXX XXXX My ace flare account was already in the negative prior to this transaction being taken out due to auto pay. I didn't know it was time to make the payment to XXXX. I also had my Ace Flare card on pause so no transaction would get through but somehow it still went through. Ace is suppose to g...
Prepaid card
Problem with overdraft
I kept getting the runaround and talking to different people and then they switched me to somebody else to get the understanding what's going on still haven't really gotten to understanding and they keep passing me to the next person to the next person cuz they don't know what to do and I'm tired I'm getting charges every month I'm getting over like I owe them money and it's getting ridiculous
Vehicle loan or lease
Problem with fraud alerts or security freezes
The principal never goes down. I make the payments and they disappear because they don't record them and then they report late payments on my credit report. They take the money from the bank and say they will return it, but they don't.
Vehicle loan or lease
Problem with fraud alerts or security freezes
Exeter finance is distributing and conspiring to fraud. Plain and simple. Someone is opening accounts under my name. I am receiving account opening statements from them which I now send back, ( AND ANY FURTHER COMMUNICATIONS FRO LEGAL PURPOSES WILL BE RETURNED BACK TO EXETER. ) Exeter Finance continue to ignore the facts based and continue to send out new account openings under fraud. Their Fraud department is unwill...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
I've Got Approved For {$990.00} From The Loan on XX/XX/year>XXXX And Officially Paid Off My Loan on XX/XX/year>, and Notice That During The Time I Had It, There Has Not Been Any Reports, Reporting To My Credit Bureaus To Improve My Credit, From The Company XXXX XXXX XXXX XXXX and Called Them On XX/XX/year>. I Completely Didn't Get Any Feedback From The Results Stating Why, As I Was Getting Refused For The Reason Why ...
Vehicle loan or lease
Problem with fraud alerts or security freezes
I'm a XXXX being treated like XXXX XXXX which is violating my current pcs orders from XXXX XXXX XXXX XXXX. I'm being blocked by XXXX XXXX at two XXXX XXXX in XXXX and XXXX from reporting the financial fraud they continued to accomplice after the fraudlent court proceedings we're shut down or concealed by other XXXX XXXX personnel for medical ID theft and legal malpractice. There's been a miscarriage of justice here. ...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
They saying my credit score is different than my main XXXX XXXX XXXX and is lower that the company Saying and they not reporting on time.
Vehicle loan or lease
Problem with fraud alerts or security freezes
I returned the non running vehicle XX/XX/XXXX. Called the company in XXXXXXXX XXXX XXXXXXXX to see how much I would need to get back vehicle and was told it was sold already. I didn't receive a letter on the mail until XXXX XXXX XXXXXXXX ( not actually date ) that vehicle was sold and for under XXXX XXXX. I saw on my credit report in XX/XX/XXXX that it was charged off by company. I received information in XX/XX/XXXX ...
Vehicle loan or lease
Problem with fraud alerts or security freezes
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Texas XXXX XXXX XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Dear XXXX and XXXX Dispute Departments, I am writing to formally dispute the following inaccurate accounts listed on my credit report : XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Account # XXXX Upon reviewing my recent credit reports, I have i...
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
Principal payment exceeding {$3000.00} was made on XX/XX/XXXX, reducing my unpaid principal. As of XX/XX/XXXX, XXXX still has my unpaid balance at the previous balance. This is more than 35 days and my FICO score does not reflect the benefit of my hard work trying to increase my score. This is creating a hardship for me because I have a pending XXXX XXXX that I have to finance.
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
On this day, XX/XX/year>24 First Commonwealth Bank in the amount of {$5000.00} is currently on my credit report. The current issue is that none of the information pertaining to First Commonwealth is provided. The information is inaccessible and can not be disputed.
Payday loan, title loan, personal loan, or advance loan
Unable to get your credit report or credit score
Once again, my husband and I have applied for a personal loan and a refinance of a car loan. We have received the same message from XXXX XXXX that they are unable to pull our XXXX credit bureau. We have already contacted XXXX to clean up old trade lines on our bureau, but credit bureaus report XXXX XXXX for a certain number of years and its up to the creditor, not the credit bureau, to remove them. In fact, XXXX XXXX...