Full archive · updated Aug 12, 2026
Complaint overview
A simple view of volume, common products, recurring language, and unusual changes.
CoverageDec 1, 2011 → Aug 9, 2026
Flexible movement view
Complaint volume by your dates
month · 2026-0881,414 complaints
2024-082026-08
Each bar is the number of reports received in one month. Choose any range from 2011-12-01 through 2026-08-09. The final week may be incomplete.
Independent period checks
How did each period compare with its own history?
Period A and Period B do not act as each other’s baseline. Each gets a separate expected total from the 26 weeks immediately before it.
Period A4 selected weeks
Observed total574,792
- Expected total
- 546,714
- Change vs its own expected
- +5.1%
- Weekly pace
- 143,698
- Signal score
- 0.61
Expected uses the median of 26 weeks from Dec 8, 2025 → Jun 7, 2026.
Period B5 selected weeks
Observed total706,065
- Expected total
- 709,085
- Change vs its own expected
- -0.4%
- Weekly pace
- 141,213
- Signal score
- -0.12
Expected uses the median of 26 weeks from Jan 5, 2026 → Jul 5, 2026.
Period B’s weekly reporting pace was 1.7% lower than Period A. Each period’s change-versus-expected result above is the more like-for-like historical check.
Signal score is the weekly pace’s distance from its own 26-week median, scaled by typical variation. It is not a probability. Lower complaint reporting is not automatically an improvement.
Product mix
Where voice concentrates
01
Credit reporting or other personal consumer reports
90.5%02
Debt collection
4.9%03
Credit card
1.4%04
Checking or savings account
1.2%05
Money transfer, virtual currency, or money service
0.5%06
Mortgage
0.4%07
Vehicle loan or lease
0.4%08
Student loan
0.3%09
Payday loan, title loan, personal loan, or advance loan
0.2%10
Prepaid card
0.1%Historical watchlist
Changes worth reading by week
26 weekly snapshots · latest six months
Product / issueJul 13, 2026 → Jul 19, 2026Expected from prior 26 weeksVs prior 4-week average
Unable to get your credit report or credit scorePayday loan, title loan, personal loan, or advance loan7 reports0 expected+675.0%
Unable to get your credit report or credit scoreCredit reporting or other personal consumer reports492 reports342 expected+53.2%
Advertising and marketing, including promotional offersCredit card112 reports79.5 expected+40.9%
Unable to get your credit report or credit scoreMortgage3 reports0 expected+275.0%
Was approved for a loan, but didn't receive the moneyPayday loan, title loan, personal loan, or advance loan4 reports1.5 expected+128.6%
Incorrect information on your reportPayday loan, title loan, personal loan, or advance loan39 reports22 expected+143.8%
For this selected week, expected is the median of Jan 12, 2026 → Jul 12, 2026. Recent change compares the selected week with the average from Jun 15, 2026 → Jul 12, 2026.
Common language
Narrative themes
Inaccurate reports and disputes38.8% of the topic sample
Late or missed payments33.8% of the topic sample
Identity theft and hard inquiries10.3% of the topic sample
Credit reporting and furnishing6.2% of the topic sample
Real state borders · interactive depth map
Complaint concentration by state
Color and raised-state motion show relative concentration. This uses geographic state boundaries; Alaska and Hawaii appear as map insets. Counts describe submitted reports, not proven harm.